2017 CHEVROLET CRUZE HATCHBACK tow

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
372 Customer Information
Canada
General Motors of Canada
Company
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user inthe U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:
Download owner manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number
(VIN) 0365.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
374 Customer Information
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow. .
Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines. .
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
Customer Information 377
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repaircenter that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original EquipmentManufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance
Program
0373.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
378 Customer Information
.Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 078.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
Index 397
Front SeatsAdjustment . . . . . . . . . . . . . . . . . . . . . 61
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 64
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 Additives . . . . . . . . . . . . . . . . . . . . . 250
Biodiesel . . . . . . . . . . . . . . . . . . . . . 253
Cold Weather Operation . . . . . . 255
Diesel Engines . . . . . . . . . . . . . . . 250
Economy Driving . . . . . . . . . . . . . . . 28
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 261
Filling the Tank . . . . . . . . . . . . . . . 259
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Filter Replacement . . . . . . . . . . . 258
Foreign Countries . . . . . . . . . . . . 250
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 122
Low Fuel Warning Light . . . . . . . 132
Requirements, California . . . . . 249
Running out of Fuel . . . . . . . . . . . 258
System Messages . . . . . . . . . . . . 142
Water in Fuel . . . . . . . . . . . . . . . . . 255
What to Use in the U.S. . . . . . . 251
Fuel for Diesel Engines . . . . . . . . . 250
Fuses Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 294
Fuses and Circuit Breakers . . . 294 Fuses (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 298
G
GaugesEngine CoolantTemperature . . . . . . . . . . . . . . . . 123
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Odometer . . . . . . . . . . . . . . . . . . . . . 121
Speedometer . . . . . . . . . . . . . . . . . 121
Tachometer . . . . . . . . . . . . . . . . . . . 121
Trip Odometer . . . . . . . . . . . . . . . . 121
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . .115
General Information Service and Maintenance . . . . . 351
Towing . . . . . . . . . . . . . . . . . . . . . . . . 261
Vehicle Care . . . . . . . . . . . . . . . . . . 264
Glove Box . . . . . . . . . . . . . . . . . . . . . . 105
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 373
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 289
Hands-Free Phone . . . . . . . . . . . . . 186
Hazard Warning Flashers . . . . . . . 161
Head Restraints . . . . . . . . . . . . . . . . . 60 Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 289
Automatic . . . . . . . . . . . . . . . . . . . . . 160
Bulb Replacement . . . . . . . 289, 290
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 160
Flash-to-Pass . . . . . . . . . . . . . . . . . 160
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 289
High-Beam On Light . . . . . . . . . . 133
High/Low Beam Changer . . . . . 160
Lamps On Reminder . . . . . . . . . 133
Heated Steering Wheel . . . . . . . . . . . . . . . 109
Heated Front Seats . . . . . . . . . . . . . . 64
Heated Mirrors . . . . . . . . . . . . . . . . . . . 54
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 218
Heating and Air Conditioning . . . . . . . . .190, 192, 193
High-Beam On Light . . . . . . . . . . . . 133
High-Speed Operation . . . . . . . . . . 309
Hill and Mountain Roads . . . . . . . . 204
Home Page . . . . . . . . . . . . . . . . . . . . . 169
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
Index 401
RecordsMaintenance . . . . . . . . . . . . . . . . . . 364
Recreational Vehicle Towing . . . . 339
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 373
Remote Keyless Entry (RKE) System . . . . . . . . . . 33, 34, 36
Remote Vehicle Start . . . . . . . . . . . . 42
Replacement Bulbs . . . . . . . . . . . . . 293
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 85
Maintenance . . . . . . . . . . . . . . . . . . 362
Replacing Airbag System . . . . . . . . 85
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 99
Replacing Safety Belt System
Parts after a Crash . . . . . . . . . . . . . 73
Reporting Safety Defects Canadian Government . . . . . . . . 380
General Motors . . . . . . . . . . . . . . . 381
U.S. Government . . . . . . . . . . . . . 380
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 91
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 219
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 146 Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 203
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 373
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 57
Rotation, Tires . . . . . . . . . . . . . . . . . . 314
Routing, Engine Drive Belt . . . . . . 368
Running out of Fuel . . . . . . . . . . . . . 258
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 222
S
Safety Belts . . . . . . . . . . . . . . . . . . . . . 67
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Extender . . . . . . . . . . . . . . . . . . . . . . . . 72
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 68
Lap-Shoulder Belt . . . . . . . . . . . . . . 69
Messages . . . . . . . . . . . . . . . . . . . . 146
Reminders . . . . . . . . . . . . . . . . . . . . 124
Replacing after a Crash . . . . . . . . 73
Use During Pregnancy . . . . . . . . . . 71
Safety Defects Reporting Canadian Government . . . . . . . . 380
General Motors . . . . . . . . . . . . . . . 381
U.S. Government . . . . . . . . . . . . . 380
Safety Locks . . . . . . . . . . . . . . . . . . . . . 46
Safety System Check . . . . . . . . . . . . 72 Satellite Radio . . . . . . . . . . . . . . . . . . 171
Scheduling Appointments . . . . . . . 375
Sealant Kit, Tire . . . . . . . . . . . . . . . . 322
Seats
Adjustment, Front . . . . . . . . . . . . . . . 61
Head Restraints . . . . . . . . . . . . . . . . 60
Heated Front . . . . . . . . . . . . . . . . . . . 64
Power Adjustment, Front . . . . . . . 62
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Reclining Seatbacks . . . . . . . . . . . . 62
Securing Child Restraints . . . 99, 101
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Messages . . . . . . . . . . . . . . . . . . . . 146
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 384
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 50
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 50
Service . . . . . . . . . . . . . . . . . . . . . . . . . 197 Accessories andModifications . . . . . . . . . . . . . . . . 265
Climate Control
System . . . . . . . . . . . . . . . . . 190, 192
Doing Your Own Work . . . . . . . . 265
Engine Soon Light . . . . . . . . . . . . 126
Maintenance Records . . . . . . . . 364
Maintenance, General Information . . . . . . . . . . . . . . . . . . 351
Parts Identification Label . . . . . 365

Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
Index 403
Tires (cont'd)Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 319
Wheel Replacement . . . . . . . . . . 319
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 315
Winter . . . . . . . . . . . . . . . . . . . . . . . . 302
Towing General Information . . . . . . . . . . 261
Recreational Vehicle . . . . . . . . . . 339
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 339
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 131
Off Light . . . . . . . . . . . . . . . . . . . . . . 130
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 235
Trademarks and License
Agreements . . . . . . . . . . . . . . . . . . . 188
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 228
Fluid, Automatic . . . . . . . . . . . . . . 275
Fluid, Manual . . . . . . . . . . . . . . . . . 275
Messages . . . . . . . . . . . . . . . . . . . . 148
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 375
Trip Odometer . . . . . . . . . . . . . . . . . . 121
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 162
U
Uniform Tire Quality Grading . . . 318
Up-Shift Light . . . . . . . . . . . . . . . . . . . 129
USB Port . . . . . . . . . . . . . . . . . . . . . . . 174
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle
Alarm System . . . . . . . . . . . . . . . . . . 50
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 201
Identification Number (VIN) . . . 365
Load Limits . . . . . . . . . . . . . . . . . . . 206
Messages . . . . . . . . . . . . . . . . . . . . 140
Personalization . . . . . . . . . . . . . . . 150
Reminder Messages . . . . . . . . . . 148
Remote Start . . . . . . . . . . . . . . . . . . . 42
Security . . . . . . . . . . . . . . . . . . . . . . . . 50
Speed Messages . . . . . . . . . . . . . 149
Towing . . . . . . . . . . . . . . . . . . . . . . . . 339
Vehicle Ahead Indicator . . . . . . . . 130
Vehicle Care Storing the Tire Sealantand Compressor Kit . . . . . . . . . 329 Vehicle Care (cont'd)
Tire Pressure . . . . . . . . . . . . . . . . . 308
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 381
Ventilation, Air . . . . . . . . . . . . . . . . . . 197
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
W
Wait to Start Light . . . . . . . . . . . . . . 131
Warning Brake System Light . . . . . . . . . . . 128
Caution and Danger . . . . . . . . . . . . . 3
Lane Departure (LDW) . . . . . . . 247
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . . 115
Warnings Hazard Flashers . . . . . . . . . . . . . . 161
Washer Fluid . . . . . . . . . . . . . . . . . . . 282
Water in Fuel . . . . . . . . . . . . . . . . . . . 255
What Fuel to Use in Canada . . . . 252
What Fuel to Use in the U.S. . . . 251
Wheels Alignment and Tire Balance . . 319
Different Size . . . . . . . . . . . . . . . . . 317
Replacement . . . . . . . . . . . . . . . . . 319
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Where to Put the Restraint . . . . . . 91
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . 385