Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
214 Driving and Operating
START/STOP for more than
five seconds will place the vehicle in
Service Only Mode. The instruments
and audio systems will operate as
they do in ON/RUN, but the vehicle
will not be able to be driven. The
engine will not start in Service Only
Mode. Press ENGINE START/STOP
again to turn the vehicle off.
Starting the Engine
Place the transmission in the
proper gear.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
SeeAdd-On Electrical
Equipment 0262.
Automatic Transmission
Move the shift lever to P (Park) or
N (Neutral). To restart the vehicle
when it is already moving, use
N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Manual Transmission
The shift lever should be in Neutral
and the parking brake engaged.
Hold the clutch pedal down to the
floor and start the engine.
Gasoline Engine Starting
Procedure (Key Access) 1. With your foot off the accelerator pedal, turn the
ignition key to START. When
the engine starts, let go of the
key. The idle speed will go
down as the engine warms. Do
not race the engine
immediately after starting it.
Allow the oil to warm up and
lubricate all moving parts.
Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds,
especially in very cold weather
(below −18°C or 0°F), it could
be flooded with too much
gasoline. Push the accelerator
pedal all the way to the floor
and hold it there as you hold
the key in START for a
maximum of 15 seconds. Wait
at least 15 seconds between
each try, to allow the cranking
motor to cool. When the engine
starts, let go of the key and
accelerator. If the vehicle starts
briefly but then stops again,
repeat the procedure. This
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
216 Driving and Operating
Stop/Start System
{Warning
Exiting the vehicle without first
shifting into P (Park) may cause
the vehicle to move. You or others
may be injured. Because the
vehicle has the auto engine stop/
start feature, the vehicle's engine
might seem to be shut off;
however, once the brake pedal is
released, the engine will start up
again.
Shift to P (Park) and turn the
ignition to LOCK/OFF, before
exiting the vehicle.
The vehicle may have a fuel saving
stop/start system to shut off the
engine to help conserve fuel. Auto Engine Stop/Start
When the brakes are applied and
the vehicle is at a complete stop,
the engine may turn off. When
stopped, the tachometer displays
AUTO STOP. See
Tachometer
0 121. When the brake pedal is
released or the accelerator pedal is
pushed, the engine will restart.
Auto Stop may be deactivated if:
. A minimum vehicle speed is not
reached.
. The engine or transmission is
not at the required operating
temperature.
. The outside temperature is not
in the required operating range,
typically below 5 °C (41 °F) or
above 50 °C (122 °F).
. The shift lever is in any gear
other than D (Drive).
. The battery has been recently
disconnected.
. The battery charge is low. .
The interior comfort level has not
reached the required level for
the climate control system or
defog settings. Use the eco
(green indicator on) air
conditioning mode for better
efficiency. See Automatic
Climate Control System 0193.
. The Auto Stop time is greater
than two minutes.
Diesel Engine Starting Procedure
The diesel engine starts differently
than a gasoline engine. 1. With the Keyless Access system, the RKE transmitter
must be in the vehicle.
Observe the wait-to-start light.
See Wait-to-Start Light 0131.
This light may not come on if
the engine is warm.
2. Press the ENGINE START/ STOP button with the brake
pedal or clutch pedal applied to
START. The start will be
delayed if the wait-to-start lamp
is illuminated.
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
230 Driving and Operating
D :This position is for normal
driving. It provides the best fuel
economy. If more power is needed
for passing, and the vehicle is:
. Going less than 56 km/h
(35 mph), push the accelerator
pedal about halfway down.
. Going about 56 km/h (35 mph) or
more, push the accelerator all
the way down.
Caution
If the vehicle does not shift gears,
the transmission could be
damaged. Have the vehicle
serviced right away.
L : Electronic Range Select (ERS)
or Manual Mode allows for the
selection of the range of gear
positions. See Manual Mode0230.
Operating Modes
The transmission may operate in a
lower gear than normal to improve
vehicle performance. The engine speed may be higher and there may
be an increase in noise during the
following conditions:
.
When climbing a grade.
. When driving downhill.
. When driving in hot
temperatures or at high altitude.
Manual Mode
Driver Shift Control (DSC)
Electronic Range Select (ERS) or
Manual Mode allows the range of
gear positions to be selected. Use
this mode when driving downhill or
to limit the top gear and vehicle
speed. The shift position indicator in
the Driver Information Center (DIC)
will display a number next to the L.
This indicates the highest available
gear under Manual Mode.
To use:
1. Move the shift lever to L (Low).
2. Press + (plus) or −(minus) on
the shift lever to increase or
decrease the available gear
range. When shifting to L (Low), the
transmission will shift to a preset
lower gear range. For this preset
range, the highest gear available is
displayed next to the L in the DIC.
See
Driver Information Center (DIC)
(Uplevel) 0137 orDriver Information
Center (DIC) (Base Level) 0134.
All gears below that number are
available to use.
While using ERS, cruise control can
be used.
The transmission will not allow
shifting to the next lower gear if the
vehicle speed or engine rpm is
too high.
If vehicle speed is not reduced
within the time allowed, the lower
gear range shift will not be
completed. Slow the vehicle, then
press −(minus) to the desired lower
gear range.
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
Driving and Operating 255
Cold Weather Operation
(Diesel)
In cold weather, the fuel filter may
become clogged by wax naturally
present in the fuel. To unclog it,
move the vehicle to a warm garage
area and allow the filter to warm up.
The fuel filter may need to be
replaced. SeeFuel Filter
Replacement (Diesel) 0258.
At temperatures below 0 °C (32 °F),
it is recommended to avoid using
biodiesel blends above 5% blend.
This blend may cause fuel filter
plugging, system gelling, and
freezing that may affect vehicle
starting. You may need to place the
ignition in Service Only Mode and
off a few times before the vehicle
will start, see Ignition Positions
(Keyless Access) 0212 orIgnition
Positions (Key Access) 0210. Also,
idle the vehicle for a couple of
minutes before accelerating.
For additional information for better
cold weather operation, see Engine
Heater 0218.
Water in Fuel (Diesel)
Improper fuel tank inspection or
cleaning, or contaminated fuel from
suppliers, can cause water to be
pumped into the fuel tank along with
the diesel fuel. If a WATER IN FUEL
- CONTACT SERVICE message
displays, the water must be drained
immediately.
{Warning
Diesel fuel containing water is still
combustible. You or others could
be burned. If the fuel needs to be
drained, keep sparks, flames, and
smoking materials away from the
mixture.
As an added precaution, drain the
diesel fuel filter of residual water at
every engine oil change. If the
WATER IN FUEL - CONTACT
SERVICE message comes on
frequently, even after draining water
from the fuel filter, see your dealer. Water in Fuel Troubleshooting
If the WATER IN FUEL - CONTACT
SERVICE message comes on:
Problem Recommended
Action
Message
displays but
goes off during
the ignition
cycle. The fuel filter is
partially filled
with water. Drain
the water as
soon as
possible. See
"Removing
Water from the
Fuel Filter"
following.
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
Driving and Operating 257
3. Turn the drain plugcounterclockwise using a
suitable tool.
4. With the engine off, press and hold ENGINE START/STOP
without applying the brake for
five seconds to place the
vehicle in Service mode. Wait
approximately five seconds,
and then press ENGINE
START/STOP again to turn it
off. This operation will enhance
water flow out of the filter. The
filter is drained as soon as
diesel fuel emerges from
the port. 5. Retighten the drain plug by
turning it clockwise.
6. Properly dispose of the water contaminated fuel.
7. Start the engine and let it run for a few minutes. During the
draining process, air may have
entered the fuel system. If the
engine stalls, the fuel system
may need to be primed. See
“Fuel Priming” following.
Fuel Priming
For the fuel system to work properly,
air cannot be in the fuel lines. If air
gets in, the engine may not start
and the fuel lines will need to be
primed before operating the vehicle.
If air is present, the following may
have happened:
. The vehicle ran out of fuel.
. The fuel filter was removed.
. The fuel lines were removed or
disconnected.
. The fuel filter water drain valve
was opened while the engine
was running. To prime the fuel system:
1. With the engine off, press and hold the start button without
applying the brake for
five seconds to place the
vehicle in Service mode. Wait
approximately five seconds
and press start again to turn it
off. Do this step three times or
more while the engine is off.
2. Press the start button with brake applied for a maximum
of 40 seconds at a time, with
five seconds between ignition
attempts, until the engine
starts. If the engine tries to run,
but does not run smoothly,
increase the RPMs slightly by
using the accelerator pedal.
This will help force air through
the system.
3. Repeat Step 2 if the engine stalls and will not restart.
4. After a few attempts, if the engine still does not start, see
your dealer.
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
Vehicle Care 307
Normal Occupant Weight:The
number of occupants a vehicle
is designed to seat multiplied by
68 kg (150 lb). See Vehicle Load
Limits 0206.
Occupant Distribution
:
Designated seating positions.
Outward Facing Sidewall
:The
side of an asymmetrical tire that
has a particular side that faces
outward when mounted on a
vehicle. The side of the tire that
contains a whitewall, bears
white lettering, or bears
manufacturer, brand, and/or
model name molding that is
higher or deeper than the same
moldings on the other sidewall
of the tire.
Passenger (P-Metric) Tire
:A
tire used on passenger cars and
some light duty trucks and
multipurpose vehicles. Recommended Inflation
Pressure
:Vehicle
manufacturer's recommended
tire inflation pressure as shown
on the tire placard. See Tire
Pressure 0308 andVehicle
Load Limits 0206.
Radial Ply Tire
:A pneumatic
tire in which the ply cords that
extend to the beads are laid at
90 degrees to the centerline of
the tread.
Rim
:A metal support for a tire
and upon which the tire beads
are seated.
Sidewall
:The portion of a tire
between the tread and the bead.
Speed Rating
:An
alphanumeric code assigned to
a tire indicating the maximum
speed at which a tire can
operate. Traction
:The friction between
the tire and the road surface.
The amount of grip provided.
Tread
:The portion of a tire that
comes into contact with
the road.
Treadwear Indicators
:Narrow
bands, sometimes called wear
bars, that show across the tread
of a tire when only 1.6 mm
(1/16 in) of tread remains. See
When It Is Time for New
Tires 0315.
UTQGS (Uniform Tire Quality
Grading Standards)
:A tire
information system that provides
consumers with ratings for a
tire's traction, temperature, and
treadwear. Ratings are
determined by tire
manufacturers using
government testing procedures.
The ratings are molded into the
sidewall of the tire. See Uniform
Tire Quality Grading 0318.
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
Customer Information 373
.Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download owner manuals.
. Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle. For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number. .
Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
Chevrolet Cruze Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9803785) - 2017 - CRC - 4/13/16
378 Customer Information
.Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 078.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.