
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
318 Customer Information
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty. .
Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
328 OnStar
.Obtain and customize the Wi-Fi®
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block™,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown
®,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
Index 337
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 216
Accessory Power . . . . . . . . . . . . . . . 179
Add-On Electrical Equipment . . . 212
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 332
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 303
Air Cleaner/Filter, Engine . . . . . . . 225
Air Conditioning . . . . . . . . . . . 158, 160
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 163
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 65
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 60
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 60
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 60
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 59
Where Are the Airbags? . . . . . . . . 57
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 65
Light On-Off . . . . . . . . . . . . . . . . . . 100
On-Off Light . . . . . . . . . . . . . . . . . . 100 Airbags (cont'd)
On-Off Switch . . . . . . . . . . . . . . . . . . 62
Readiness Light . . . . . . . . . . . . . . . . 99
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 65
System Check . . . . . . . . . . . . . . . . . . 55
All-Season Tires . . . . . . . . . . . . . . . . 253
All-Terrain Tires . . . . . . . . . . . . . . . . . 253
AM-FM Radio . . . . . . . . . . . . . . . . . . . 138
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 141
Antilock Brake System (ABS) . . . 188 Warning Light . . . . . . . . . . . . . . . . . 104
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . 288
Interior . . . . . . . . . . . . . . . . . . . . . . . . 293
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . 94
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 317
Audio Theft-Deterrent Feature . . . . . . . 133
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 30
Headlamp System . . . . . . . . . . . . 127
Transmission . . . . . . . . . . . . . . . . . 183
Transmission Fluid . . . . . . . . . . . 222

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
340 Index
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 199
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 212
Electrical System
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 246
Floor Console Fuse Block . . . . 250
Fuses and Circuit Breakers . . . 246
Overload . . . . . . . . . . . . . . . . . . . . . 245
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 328
Engine Air Cleaner/Filter . . . . . . . . . . . . . 225
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 102
Compartment Overview . . . . . . . 218
Coolant . . . . . . . . . . . . . . . . . . . . . . . 227
Coolant Heater . . . . . . . . . . . . . . . 179
Coolant Temperature Gauge . . . . 98
Cooling System . . . . . . . . . . . . . . . 226
Cooling System Messages . . . .113
Drive Belt Routing . . . . . . . . . . . . 312
Exhaust . . . . . . . . . . . . . . . . . . . . . . 182
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Oil Life System . . . . . . . . . . . . . . . 221
Oil Messages . . . . . . . . . . . . . . . . . .114
Oil Pressure Gauge . . . . . . . . . . . . 97 Engine (cont'd)
Oil Pressure Light . . . . . . . . . . . . 106
Overheating . . . . . . . . . . . . . . . . . . 230
Power Messages . . . . . . . . . . . . . .114
Running While Parked . . . . . . . . 183
Starting . . . . . . . . . . . . . . . . . . . . . . . 177
Enhanced Technology Glass . . . . 38
Entry/Exit Lighting . . . . . . . . . . . . . . 130
Equipment, Towing . . . . . . . . . . . . . 210
Event Data Recorders . . . . . . . . . . 325
Extender, Safety Belt . . . . . . . . . . . . 53
Exterior Lamp Controls . . . . . . . . . 125
Exterior Lamps Off Reminder . . . 126
F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . . . 232
Fast Idle System . . . . . . . . . . . . . . . . 178
Filter, Engine Air Cleaner . . . . . . . . . . . 225
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 126
Flashers, Hazard Warning . . . . . . 128
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 273 Changing . . . . . . . . . . . . . . . . . . . . . 274
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 296
Fluid Automatic Transmission . . . . . . 222 Fluid (cont'd)
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 234
Power Steering . . . . . . . . . . . . . . . 232
Washer . . . . . . . . . . . . . . . . . . . . . . . 233
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 323
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 41
Front Storage . . . . . . . . . . . . . . . . . . . . 85
Front Turn Signal
Bulb Replacement . . . . . . . . . . . . 242
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Additives . . . . . . . . . . . . . . . . . . . . . 199
Economy Driving . . . . . . . . . . . . . . . 22
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 202
Filling the Tank . . . . . . . . . . . . . . . 200
Foreign Countries . . . . . . . . . . . . 199
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Low Fuel Warning Light . . . . . . . 107
Requirements, California . . . . . 199
System Messages . . . . . . . . . . . . .115
Full-Size Spare Tire . . . . . . . . . . . . 282
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 246
Floor Console Fuse Block . . . . 250
Fuses and Circuit Breakers . . . 246

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
Index 345
Security (cont'd)OnStar®. . . . . . . . . . . . . . . . . . . . . . 328
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 33
Service . . . . . . . . . . . . . . . . . . . . . . . . . 163
Accessories andModifications . . . . . . . . . . . . . . . . 216
Climate Control System . . . . . . . 158
Doing Your Own Work . . . . . . . . 216
Engine Soon Light . . . . . . . . . . . . 102
Maintenance Records . . . . . . . . 308
Maintenance, General Information . . . . . . . . . . . . . . . . . . 297
Parts Identification Label . . . . . 309
Publications Ordering Information . . . . . . . . . . . . . . . . . . 322
Scheduling Appointments . . . . . 319
Vehicle Messages . . . . . . . . . . . . .117
Services
Special Application . . . . . . . . . . . 303
Servicing the Airbag . . . . . . . . . . . . . 65
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 238
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 180
Out of Park . . . . . . . . . . . . . . . . . . . 181
Side Door . . . . . . . . . . . . . . . . . . . . . . . 31 Sidemarker
Bulb Replacement . . . . . . . . . . . . 242
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 128
Sliding Door . . . . . . . . . . . . . . . . . . . . . 32
Special Application Services . . . . 303
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 310
Speedometer . . . . . . . . . . . . . . . . . . . . 96
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 105
Start Vehicle, Remote . . . . . . . . . . . 27
Starter Switch Check . . . . . . . . . . . 238
Starting the Engine . . . . . . . . . . . . . 177
Steering . . . . . . . . . . . . . . . . . . . . . . . . 166 Fluid, Power . . . . . . . . . . . . . . . . . . 232
Wheel Adjustment . . . . . . . . . . . . . . 88
Wheel Controls . . . . . . . . . . . . . . . . . 88
Storage Areas Front . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Storage Compartments . . . . . . . . . . 85
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 171
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 39
Swing-out Windows . . . . . . . . . . . . . . 37
Switches
Airbag On-Off . . . . . . . . . . . . . . . . . . . 62
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3 System
Infotainment . . . . . . . . . . . . . 132, 326
Noise Control . . . . . . . . . . . . . . . . . 237
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 243
Text Telephone (TTY) Users . . . . 316
Theft-Deterrent Systems . . . . . . . . . 33
Immobilizer . . . . . . . . . . . . . . . . . . . . . 33
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252 All-Season . . . . . . . . . . . . . . . . . . . . 253
All-Terrain . . . . . . . . . . . . . . . . . . . . 253
Buying New Tires . . . . . . . . . . . . . 268
Chains . . . . . . . . . . . . . . . . . . . . . . . . 272
Changing . . . . . . . . . . . . . . . . . . . . . 274
Designations . . . . . . . . . . . . . . . . . 256
Different Size . . . . . . . . . . . . . . . . . 269
Dual Rotation . . . . . . . . . . . . . . . . . 266
Full-Size Spare . . . . . . . . . . . . . . . 282
If a Tire Goes Flat . . . . . . . . . . . . 273
Inspection . . . . . . . . . . . . . . . . . . . . 265
Messages . . . . . . . . . . . . . . . . . . . . .118
Pressure . . . . . . . . . . . . . . . . . . . . . . 260
Pressure Light . . . . . . . . . . . . . . . . 106
Pressure Monitor Operation . . 262
Pressure Monitor System . . . . . 261
Rotation . . . . . . . . . . . . . . . . . . . . . . 265
Sidewall Labeling . . . . . . . . . . . . . 254