
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
Driving and Operating 165
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices. .
Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving. Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means
“always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts
0 46.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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170 Driving and Operating
clear roads in shaded areas.
The surface of a curve or an
overpass can remain icy when
the surrounding roads are clear.
Avoid sudden steering
maneuvers and braking while
on ice.
. Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and
signal for help. Stay with the vehicle
unless there is help nearby.
If possible, use Roadside
Assistance. See Roadside
Assistance Program 0317. To get
help and keep everyone in the
vehicle safe:
. Turn on the hazard warning
flashers.
. Tie a red cloth to an outside
mirror.
{Warning
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO), which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle is stuck in snow:
. Clear snow from the base of
the vehicle, especially any
blocking the exhaust pipe.
. Open a window about 5 cm
(2 in) on the vehicle side
that is away from the wind,
to bring in fresh air.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to circulate the air
inside the vehicle and set
(Continued)
Warning (Continued)
the fan speed to the highest
setting. See“Climate
Control Systems.”
For more information about CO,
see Engine Exhaust 0182.
To save fuel, run the engine for
short periods to warm the vehicle
and then shut the engine off and
partially close the window. Moving
about to keep warm also helps.
If it takes time for help to arrive,
when running the engine, push the
accelerator pedal slightly so the
engine runs faster than the idle
speed. This keeps the battery
charged to restart the vehicle and to
signal for help with the headlamps.
Do this as little as possible, to
save fuel.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 203
.The trailer must be equipped
with brakes adequate for the
intended use. A loaded trailer
weighing more than 680 kg
(1,500 lb) must be equipped with
its own brake system, with
brakes working on all axles.
Trailer braking equipment
conforming to Canadian
Standards Association (CSA)
requirement CAN3-D313, or its
equivalent, is recommended.
. Do not tow a trailer during the
first 800 km (500 mi) to prevent
damage to the engine, axle,
or other parts.
. Then during the first 800 km
(500 mi) of trailer towing, do not
drive over 80 km/h (50 mph) and
do not make starts at full throttle.
. Vehicles can tow in D (Drive).
The Tow/Haul Mode may be
used if the transmission shifts
too often. See Tow/Haul Mode
0 187.
. Turn off Park Assist when
towing.{Warning
When towing a trailer, exhaust
gases may collect at the rear of
the vehicle and enter if the
liftgate, trunk/hatch, or rear-most
window is open.
When towing a trailer:
. Do not drive with the
liftgate, trunk/hatch,
or rear-most window open.
. Fully open the air outlets on
or under the instrument
panel.
. Also adjust the climate
control system to a setting
that brings in only outside
air. See “Climate Control
Systems” in the Index.
For more information about
carbon monoxide, see Engine
Exhaust 0182.
Towing a trailer requires a certain
amount of experience. The
combination you are driving is
longer and not as responsive as the vehicle itself. Get acquainted with
the handling and braking of the rig
before setting out for the open road.
The structure, tires, and brakes of
the trailer must be rated to carry the
load. Inadequate trailer equipment
can cause the combination to
operate in an unexpected or unsafe
manner.
Before starting, check all trailer hitch
parts and attachments, safety
chains, electrical connectors, lamps,
tires, and mirrors. Get familiar with
the handling and braking of the rig.
If the trailer has electric brakes, start
the combination moving and then
apply the trailer brake controller by
hand to be sure the brakes work.
During the trip, check occasionally
to be sure that the load is secure
and the lamps and any trailer
brakes still work.
Following Distance
Stay at least twice as far behind the
vehicle ahead as you would when
driving the vehicle without a trailer.
This can help to avoid heavy
braking and sudden turns.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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270 Vehicle Care
{Warning
If different sized wheels are used,
there may not be an acceptable
level of performance and safety if
tires not recommended for those
wheels are selected. This
increases the chance of a crash
and serious injury. Only use GM
specific wheel and tire systems
developed for the vehicle, and
have them properly installed by a
GM certified technician.
See Buying New Tires 0268 and
Accessories and Modifications
0 216.
Uniform Tire Quality
Grading
The following information relates
to the system developed by the
United States National Highway
Traffic Safety Administration
(NHTSA), which grades tires by
treadwear, traction, and
temperature performance. This applies only to vehicles sold in
the United States. The grades
are molded on the sidewalls of
most passenger car tires. The
Uniform Tire Quality Grading
(UTQG) system does not apply
to deep tread, winter tires,
compact spare tires, tires with
nominal rim diameters of
10 to 12 inches (25 to 30 cm),
or to some limited-production
tires.
While the tires available on
General Motors passenger cars
and light trucks may vary with
respect to these grades, they
must also conform to federal
safety requirements and
additional General Motors Tire
Performance Criteria (TPC)
standards.
Quality grades can be found
where applicable on the tire
sidewall between tread shoulder
and maximum section width. For
example:
Treadwear 200 Traction AA
Temperature A
All Passenger Car Tires Must
Conform to Federal Safety
Requirements In Addition To
These Grades.
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
specified government test
course. For example, a tire
graded 150 would wear one and
one-half (1½) times as well on
the government course as a tire
graded 100. The relative
performance of tires depends
upon the actual conditions of
their use, however, and may
depart significantly from the
norm due to variations in driving
habits, service practices and
differences in road
characteristics and climate.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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338 Index
Automatic TransmissionManual Mode . . . . . . . . . . . . . . . . . 186
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 238
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . 146
Avoiding Untrusted Media
Devices . . . . . . . . . . . . . . . . . . . . . . . 141
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 236
B
Battery Load Management . . . . . . . . . . . . 130
Power Protection . . . . . . . . . . . . . 131
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . .112
Battery - North America . . . . 236, 282
Blade Replacement, Wiper . . . . . 239
Bluetooth
Overview . . . . . . . . . . . . . . . . . . . . . 151
Brake
System Warning Light . . . . . . . . 104
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 234 Antilock . . . . . . . . . . . . . . . . . . . . . . . 188
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Parking . . . . . . . . . . . . . . . . . . . . . . . 189
System Messages . . . . . . . . . . . . .112
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 166
Break-In, New Vehicle . . . . . . . . . . 175 Bulb Replacement . . . . . . . . . . . . . . 245
Center High-Mounted
Stoplamp (CHMSL) . . . . . . . . . 244
Front Turn Signal, Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 242
Halogen Bulbs . . . . . . . . . . . . . . . . 240
Headlamp Aiming . . . . . . . . . . . . . 240
Headlamps . . . . . . . . . . . . . . 240, 241
License Plate Lamps . . . . . . . . . 244
Taillamps . . . . . . . . . . . . . . . . . . . . . 243
Buying New Tires . . . . . . . . . . . . . . . 268
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 90
California Fuel Requirements . . . . . . . . . . . 199
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 215
California Proposition
65 Warning . . . . . . . . . .215, 236, 282
Camera Rear Vision (RVC) . . . . . . . . . . . . 194
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 310
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 182 Carbon Monoxide (cont'd)
Winter Driving . . . . . . . . . . . . . . . . 169
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 85
Cargo Door Relocking . . . . . . . . . . . 29
Caution, Danger, and Warning . . . . 3
CD Player . . . . . . . . . . . . . . . . . . . . . . 141
Center High-Mounted Stoplamp (CHMSL) . . . . . . . . . . . 244
Chains, Tire . . . . . . . . . . . . . . . . . . . . 272
Charging System Light . . . . . . . . . 101
Check Ignition Transmission Lock . . . 239
Malfunction IndicatorEngine Light . . . . . . . . . . . . . . . . 102
Child Restraints Infants and Young Children . . . . . 68
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 73
Older Children . . . . . . . . . . . . . . . . . . 66
Securing . . . . . . . . . . . . . . . . . . . . 80, 82
Systems . . . . . . . . . . . . . . . . . . . . . . . . 70
Cigarette Lighter . . . . . . . . . . . . . . . . . 94
Circuit Breakers . . . . . . . . . . . . . . . . 246
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 288
Interior Care . . . . . . . . . . . . . . . . . . 293
Climate Control Systems . . . . . . . 158

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Index 339
Climate Control Systems (cont'd)Air Conditioning . . . . . . . . . . . . . . 158
Heating . . . . . . . . . . . . . . . . . . . . . . . 158
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Rear Heating System . . . . . . . . . 160
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Cluster, Instrument . . . . . . . . . . . . . . 95
Collision Damage Repair . . . . . . . 320
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 85
Compass . . . . . . . . . . . . . . . . . . . . . . . . 90 Messages . . . . . . . . . . . . . . . . . . . . .113
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 329
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 190
Control of a Vehicle . . . . . . . . . . . . . 166
Convex Mirrors . . . . . . . . . . . . . . . . . . 35
Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . . . 227
Engine Temperature Gauge . . . . 98
Cooling . . . . . . . . . . . . . . . . . . . . 158, 160
Cooling System . . . . . . . . . . . . . . . . . 226
Engine Messages . . . . . . . . . . . . .113
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 319
Cruise Control . . . . . . . . . . . . . . . . . . 192 Cruise Control (cont'd)
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Customer Assistance . . . . . . . . . . . 316 Offices . . . . . . . . . . . . . . . . . . . . . . . . 315
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 316
Customer Information Service PublicationsOrdering Information . . . . . . . . 322
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 313
D
Damage Repair, Collision . . . . . . . 320
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 326
OnStar . . . . . . . . . . . . . . . . . . . . . . . 325
Data Recorders, Event . . . . . . . . . 325
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 126
Defensive Driving . . . . . . . . . . . . . . . 165
Delayed Locking . . . . . . . . . . . . . . . . . 29
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 146
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 331
Distracted Driving . . . . . . . . . . . . . . . 165
Dome Lamps . . . . . . . . . . . . . . . . . . . 129 Door
Ajar Messages . . . . . . . . . . . . . . . .113
Cargo Door Relocking . . . . . . . . . . 29
Delayed Locking . . . . . . . . . . . . . . . . 29
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Power Locks . . . . . . . . . . . . . . . . . . . . 29
Rear Doors . . . . . . . . . . . . . . . . . . . . . 32
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Sliding . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Drive Belt Routing, Engine . . . . . . 312
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 108
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 202
Defensive . . . . . . . . . . . . . . . . . . . . . 165
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 166
For Better Fuel Economy . . . . . . . 22
Hill and Mountain Roads . . . . . . 169
If the Vehicle is Stuck . . . . . . . . . 171
Loss of Control . . . . . . . . . . . . . . . 167
Off-Road Recovery . . . . . . . . . . . 167
Vehicle Load Limits . . . . . . . . . . . 171
Wet Roads . . . . . . . . . . . . . . . . . . . 168
Winter . . . . . . . . . . . . . . . . . . . . . . . . 169
Dual Tire Rotation . . . . . . . . . . . . . . . . . . . . . . 266

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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344 Index
R
Radio Frequency Statement . . . . 323
Radio Reception . . . . . . . . . . . . . . . . 140
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 138
Satellite . . . . . . . . . . . . . . . . . . . . . . . 139
Reading Lamps . . . . . . . . . . . . . . . . . 130
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 236 Locking . . . . . . . . . . . . . . . . . . . . . . . 191
Rear Climate Control System . . . 160
Rear Doors . . . . . . . . . . . . . . . . . . . . . . 32
Rear Heating System . . . . . . . . . . . 160
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 43
Rear Vision Camera (RVC) . . . . . 194
Rearview Mirrors . . . . . . . . . . . . . . . . 36
Reclining Seatbacks . . . . . . . . . . . . . 42
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 306
Records
Maintenance . . . . . . . . . . . . . . . . . . 308
Recreational Vehicle Towing . . . . 286
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 317
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . 25
Remote Vehicle Start . . . . . . . . . . . . 27
Replacement Bulbs . . . . . . . . . . . . . 245 Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 66
Maintenance . . . . . . . . . . . . . . . . . . 307
Replacing Airbag System . . . . . . . . 66
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 79
Replacing Safety Belt System
Parts after a Crash . . . . . . . . . . . . . 54
Reporting Safety Defects Canadian Government . . . . . . . . 324
General Motors . . . . . . . . . . . . . . . 324
U.S. Government . . . . . . . . . . . . . 323
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 72
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 179
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . .116
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 168
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 317
Rotation, Tires . . . . . . . . . . . . . . . . . . 265
Routing, Engine Drive Belt . . . . . . 312
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 183
S
Safety Belts . . . . . . . . . . . . . . . . . . . . . 46Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Extender . . . . . . . . . . . . . . . . . . . . . . . . 53
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 47
Lap-Shoulder Belt . . . . . . . . . . . . . . 48
Reminders . . . . . . . . . . . . . . . . . . . . . . 99
Replacing after a Crash . . . . . . . . 54
Use During Pregnancy . . . . . . . . . . 53
Safety Defects Reporting Canadian Government . . . . . . . . 324
General Motors . . . . . . . . . . . . . . . 324
U.S. Government . . . . . . . . . . . . . 323
Safety Locks . . . . . . . . . . . . . . . . . . . . . 30
Safety System Check . . . . . . . . . . . . 54
Satellite Radio . . . . . . . . . . . . . . . . . . 139
Scheduling Appointments . . . . . . . 319
Seats Adjustment, Front . . . . . . . . . . . . . . . 41
Head Restraints . . . . . . . . . . . . . . . . 41
Power Adjustment, Front . . . . . . . 41
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Reclining Seatbacks . . . . . . . . . . . . 42
Securing Child Restraints . . . . 80, 82
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Messages . . . . . . . . . . . . . . . . . . . . .117

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Index 345
Security (cont'd)OnStar®. . . . . . . . . . . . . . . . . . . . . . 328
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 33
Service . . . . . . . . . . . . . . . . . . . . . . . . . 163
Accessories andModifications . . . . . . . . . . . . . . . . 216
Climate Control System . . . . . . . 158
Doing Your Own Work . . . . . . . . 216
Engine Soon Light . . . . . . . . . . . . 102
Maintenance Records . . . . . . . . 308
Maintenance, General Information . . . . . . . . . . . . . . . . . . 297
Parts Identification Label . . . . . 309
Publications Ordering Information . . . . . . . . . . . . . . . . . . 322
Scheduling Appointments . . . . . 319
Vehicle Messages . . . . . . . . . . . . .117
Services
Special Application . . . . . . . . . . . 303
Servicing the Airbag . . . . . . . . . . . . . 65
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 238
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 180
Out of Park . . . . . . . . . . . . . . . . . . . 181
Side Door . . . . . . . . . . . . . . . . . . . . . . . 31 Sidemarker
Bulb Replacement . . . . . . . . . . . . 242
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 128
Sliding Door . . . . . . . . . . . . . . . . . . . . . 32
Special Application Services . . . . 303
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 310
Speedometer . . . . . . . . . . . . . . . . . . . . 96
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 105
Start Vehicle, Remote . . . . . . . . . . . 27
Starter Switch Check . . . . . . . . . . . 238
Starting the Engine . . . . . . . . . . . . . 177
Steering . . . . . . . . . . . . . . . . . . . . . . . . 166 Fluid, Power . . . . . . . . . . . . . . . . . . 232
Wheel Adjustment . . . . . . . . . . . . . . 88
Wheel Controls . . . . . . . . . . . . . . . . . 88
Storage Areas Front . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Storage Compartments . . . . . . . . . . 85
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 171
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 39
Swing-out Windows . . . . . . . . . . . . . . 37
Switches
Airbag On-Off . . . . . . . . . . . . . . . . . . . 62
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3 System
Infotainment . . . . . . . . . . . . . 132, 326
Noise Control . . . . . . . . . . . . . . . . . 237
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 243
Text Telephone (TTY) Users . . . . 316
Theft-Deterrent Systems . . . . . . . . . 33
Immobilizer . . . . . . . . . . . . . . . . . . . . . 33
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252 All-Season . . . . . . . . . . . . . . . . . . . . 253
All-Terrain . . . . . . . . . . . . . . . . . . . . 253
Buying New Tires . . . . . . . . . . . . . 268
Chains . . . . . . . . . . . . . . . . . . . . . . . . 272
Changing . . . . . . . . . . . . . . . . . . . . . 274
Designations . . . . . . . . . . . . . . . . . 256
Different Size . . . . . . . . . . . . . . . . . 269
Dual Rotation . . . . . . . . . . . . . . . . . 266
Full-Size Spare . . . . . . . . . . . . . . . 282
If a Tire Goes Flat . . . . . . . . . . . . 273
Inspection . . . . . . . . . . . . . . . . . . . . 265
Messages . . . . . . . . . . . . . . . . . . . . .118
Pressure . . . . . . . . . . . . . . . . . . . . . . 260
Pressure Light . . . . . . . . . . . . . . . . 106
Pressure Monitor Operation . . 262
Pressure Monitor System . . . . . 261
Rotation . . . . . . . . . . . . . . . . . . . . . . 265
Sidewall Labeling . . . . . . . . . . . . . 254