Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9967827) - 2017 - crc - 9/26/16
Infotainment System 141
FM Stereo
FM stereo gives the best sound, but
FM signals reach only about 16 to
65 km (10 to 40 mi). Tall buildings or
hills can interfere with FM signals,
causing the sound to fade in
and out.
Cellular Phone Usage
Cellular phone usage may cause
interference with the radio. This
interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phone on. This
interference causes an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
Multi-Band Antenna
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for the Navigation System,
OnStar
®and the SiriusXM®Satellite
Radio Service System if the vehicle
has these features. Tall buildings,
hills, trees, heavy foliage, tunnels,
bridges, and garages will affect
reception. Keep the antenna clear of
obstructions for clear reception.
Make sure there is sufficient
clearance when entering garages or
parking structures.
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
CDs, DVDs, Blu-ray Discs®, SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use
if the content or origin cannot be
trusted.
CD Player
Care of the CD Player
Do not add any label to a CD.
It could get caught in the CD player.
If a CD is recorded on a personal
computer and a description label is
needed, try labeling the top of the
recorded CD with a marking pen.
The use of CD lens cleaners is not
advised, due to the risk of
contaminating the lens of the CD
optics with lubricants internal to the
CD player mechanism.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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146 Infotainment System
To exit music navigator mode, press
the softkey below the Back tab to
return to normal MP3 playback.
CD Player Messages
CHECK DISC :If this message
displays and/or the CD ejects, it
could be for one of the following
reasons:
. It is very hot. When the
temperature returns to normal,
the CD should play.
. The road is very rough. When
the road becomes smoother, the
CD should play.
. The CD is dirty, scratched, wet,
or upside down.
. The air is very humid. If so, wait
about an hour and try again.
. There was a problem while
burning the CD.
. The label is caught in the CD
player.
If the CD is not playing correctly, for
any other reason, try a known
good CD. If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer. If the radio
displays an error message, write it
down and provide it to your dealer
when reporting the problem.
Auxiliary Devices
Using the Auxiliary Input Jack
Radios with an auxiliary input jack
on the lower right side of the
faceplate can connect to an external
audio device such as an iPod
®,
MP3 player, or CD player, for use as
another source for audio listening.
This input jack is not an audio
output; do not plug headphones into
the front auxiliary input jack.
Drivers are encouraged to set up
any auxiliary device while the
vehicle is in P (Park). See
Defensive Driving 0165 for more
information on driver distraction.
To use a portable audio player,
connect a 3.5 mm (1/8 in) cable to
the radio's front auxiliary input jack.
When a device is connected, press the radio CD/AUX button to begin
playing audio from the device over
the vehicle speakers.
For optimal sound quality, increase
the portable audio device's volume
to the loudest level.
It is always best to power the
portable audio device through its
own battery while playing.
O:
Turn clockwise or
counterclockwise to increase or
decrease the volume of the portable
player. Additional volume
adjustments might have to be made
from the portable device if the
volume is not loud or soft enough.
BAND : If equipped, press to listen
to the radio when a portable audio
device is playing. The portable
audio device continues playing.
CD/AUX : If equipped, press to play
a CD when a portable audio device
is playing. Press again and the
system begins playing audio from
the connected portable audio player.
If a portable audio player is not
connected, “No Input Device Found”
displays.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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148 Infotainment System
.FAT32.
Connecting a USB Storage
Device or iPod
The USB port can be used to
control an iPod or a USB storage
device.
To connect a USB storage device,
connect the device to the USB port
on the instrument panel.
To connect an iPod, connect one
end of the USB cable that came
with the iPod to the iPod’s dock
connector and connect the other
end to the USB port on the
instrument panel. If the vehicle is on
and the USB connection works, “OK
to disconnect” and a GM logo may
appear on the iPod, and iPod
appears on the radio display. The
iPod music appears on the radio
display and begins playing.
The iPod charges while it is
connected to the vehicle if the
vehicle is in the ACC/ACCESSORY
or ON/RUN position. When the
vehicle is turned off, the iPod automatically powers off and will not
charge or draw power from the
vehicle's battery.
If you have an older iPod model that
is not supported, it can still be used
by connecting it to the auxiliary
input jack using a standard 3.5 mm
(1/8 in) stereo cable. See
“Using the
Auxiliary Input Jack” previously in
this section.
Using the Radio to Control a
USB Storage Device or iPod
The radio can control a USB
storage device or an iPod using the
radio buttons and knobs, and
display song information on the
radio display.
f: Turn to select files.
©SEEK : Press to go to the start of
the track, if more than 10 seconds
have played. Press and hold or
press multiple times to continue
moving backward through tracks.
¨SEEK : Press to go to the next
track. Press and hold or press
multiple times to continue moving
forward through tracks.
sREV : Press and hold to reverse
playback quickly. Sound is heard at
a reduced volume. Release
sREV
to resume playing. The elapsed time
of the file displays.
\FWD : Press and hold to
advance playback quickly. Sound is
heard at a reduced volume. Release
\FWD to resume playing. The
elapsed time of the file displays.
4: Press to display additional
information about the selected track.
Using Softkeys to Control a
USB Storage Device or iPod
The five softkeys below the radio
display are used to control the
functions listed below.
To use the softkeys:
1. Press the first or fifth softkey below the radio display to
display the functions listed
below, or press the softkey
below the function if it is
currently displayed.
2. Press the softkey below the tab with the function on it to use
that function.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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170 Driving and Operating
clear roads in shaded areas.
The surface of a curve or an
overpass can remain icy when
the surrounding roads are clear.
Avoid sudden steering
maneuvers and braking while
on ice.
. Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and
signal for help. Stay with the vehicle
unless there is help nearby.
If possible, use Roadside
Assistance. See Roadside
Assistance Program 0317. To get
help and keep everyone in the
vehicle safe:
. Turn on the hazard warning
flashers.
. Tie a red cloth to an outside
mirror.
{Warning
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO), which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle is stuck in snow:
. Clear snow from the base of
the vehicle, especially any
blocking the exhaust pipe.
. Open a window about 5 cm
(2 in) on the vehicle side
that is away from the wind,
to bring in fresh air.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to circulate the air
inside the vehicle and set
(Continued)
Warning (Continued)
the fan speed to the highest
setting. See“Climate
Control Systems.”
For more information about CO,
see Engine Exhaust 0182.
To save fuel, run the engine for
short periods to warm the vehicle
and then shut the engine off and
partially close the window. Moving
about to keep warm also helps.
If it takes time for help to arrive,
when running the engine, push the
accelerator pedal slightly so the
engine runs faster than the idle
speed. This keeps the battery
charged to restart the vehicle and to
signal for help with the headlamps.
Do this as little as possible, to
save fuel.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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176 Driving and Operating
This position locks the ignition and
transmission.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to
a safe location.
3. Come to a complete stop, shift to P (Park), and turn the
ignition to LOCK/OFF. On
vehicles with an automatic
transmission, the shift lever
must be in P (Park) to turn the
ignition switch to the LOCK/
OFF position. 4. Set the parking brake. See
Parking Brake 0189.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
Caution
Using a tool to force the key to
turn in the ignition could cause
damage to the switch or break the
key. Use the correct key, make
sure it is all the way in, and turn it
only with your hand. If the key
cannot be turned by hand, see
your dealer. 1 (ACC/ACCESSORY) :
This is the
position in which you can operate
things like the radio and the
windshield wipers when the engine
is off.
2 (ON/RUN) : This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
3 (START) : This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
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Driving and Operating 177
A warning tone will sound when the
driver door is opened, the ignition is
in ACC/ACCESSORY or LOCK/OFF
and the key is in the ignition.
Starting the Engine
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
To place the transmission in the
proper gear:
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
SeeAdd-On Electrical Equipment
0 212.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If the steering wheel is turned
until it reaches the end of its
travel, and is held in that position
while starting the vehicle, damage
may occur to the hydraulic power
steering system and there may be
loss of power steering assist.
Starting Procedure 1. With your foot off the accelerator pedal, turn the
ignition key to START. When
the engine starts, let go of the
key. The idle speed will go
down as your engine gets
warm. Do not race the engine
immediately after starting it. Operate the engine and
transmission gently to allow the
oil to warm up and lubricate all
moving parts.
When the Low Fuel warning
lamp is on and the FUEL
LEVEL LOW message is
displayed in the Driver
Information Center (DIC), the
Computer-Controlled Cranking
System is disabled to prevent
possible vehicle component
damage. When this happens,
hold the ignition switch in the
START position to continue
engine cranking.
Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 181
Warning (Continued)
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park 0180.
If you are towing a trailer, see
Driving Characteristics and
Towing Tips 0202.
If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the
parking brake is firmly set. After the
shift lever is moved into P (Park),
hold the regular brake pedal down.
Then, see if you can move the shift
lever away from P (Park) without first pulling it toward you. If you can,
it means that the shift lever was not
fully locked into P (Park).
Torque Lock
If you are parking on a hill and you
do not shift the transmission into
P (Park) properly, the weight of the
vehicle can put too much force on
the parking pawl in the
transmission. It might be difficult to
pull the shift lever out of P (Park).
This is called torque lock. To
prevent torque lock, set the parking
brake and then shift into P (Park)
properly before you leave the driver
seat. To find out how, see
Shifting
Into Park 0180.
When you are ready to drive, move
the shift lever out of P (Park) before
releasing the parking brake.
If torque lock does occur, you might
need to have another vehicle push
yours a little uphill to take some of
the pressure from the parking pawl
in the transmission. Then you
should be able to pull the shift lever
out of P (Park).
Shifting out of Park
The vehicle has an automatic
transmission shift lock control
system. You have to fully apply the
brakes before you can shift from
P (Park) when the ignition is in ON/
RUN or ACC/ACCESSORY. See
Automatic Transmission 0183.
The shift lock control system is
designed to:
. Prevent the ignition key from
being removed unless the shift
lever is in P (Park).
. Prevent movement of the shift
lever out of P (Park), unless the
ignition is in ON/RUN or ACC/
ACCESSORY and the regular
brake pedal is applied.
The shift lock control system is
always functional except in the case
of a dead battery or low voltage
(less than 9 V) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting - North
America 0282.
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Driving and Operating 211
State and local regulations may also
require the trailer to have its own
braking system if loaded above a
certain threshold.
Be sure to read and follow the
instructions for the trailer brakes so
they are installed, adjusted, and
maintained properly.
Do not tap into the vehicle's
hydraulic brake system.
Trailer Wiring Harness
The optional heavy-duty trailer
wiring package includes a wiring
harness, with a seven-pin connector
at the rear of the vehicle and a
four-wire harness assembly under
the driver side of the instrument
panel. The four-wire harness
assembly comes without a
connector.
If the vehicle does not have a trailer
hitch, the seven-wire harness
assembly with connector is taped
together and located in a frame
pocket at the driver side rear left
corner of the frame.If the vehicle has a trailer hitch, the
seven-wire harness assembly with
connector is attached to a bracket
on the hitch platform. In both cases,
the seven-wire harness has a
connector and includes a 30-amp
feed wire.
Use only a round, seven-wire
connector with flat blade terminals
meeting SAE J2863 specifications
for proper electrical connectivity.
The seven-wire harness connector
contains the following trailer circuits:
.
Light Green: Back-up Lamps
(10A fuse)**
. White: Ground
. Dark Blue: Trailer Brake Signal
. Dark Green: Right Rear Stop
and Turn Signal*
. Red/Black Stripe: Battery Feed
(30A Fuse)
. Brown: Trailer Park Lamp
Supply Voltage (15A fuse)**
. Yellow: Left Rear Stop and Turn
Signal * The four-wire harness (without
connector) contains the following
circuits:
.
Black: Ground
. Red/White: Battery Feed
. Dark Blue: Trailer Brake Signal
. Light Blue: CHMSL/Stoplamp
Supply Voltage
* If the vehicle is a cutaway with
trailer provisions, a 15 amp fuse will
be shared for both left/stop trailer
turn and right/stop trailer turn
signals. However, the cutaway
lighting connector will have a
10 amp fuse for each signal.
** If the vehicle is a cutaway with
trailer provisions, a 15 amp fuse will
be shared for trailer park lamps and
cutaway rear lighting connector park
lamps. Also, a 10 amp fuse will be
shared for trailer back-up lamps and
cutaway rear lighting connector
back-up lamps.