
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
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Rear Seat Infotainment 51
Caution
Do not store the headphones in
heat or direct sunlight. This could
damage the headphones and
repairs will not be covered by the
warranty. Storage in extreme cold
can weaken the batteries. Keep
the headphones stored in a cool,
dry place.
Remote Control
To use the remote control, aim at
the remote sensor on top center of
the video display screen and press
the desired button.
Objects blocking the line of sight
can affect the function of the remote
control. Direct or very bright light
can affect the ability of the
transmitter to receive signals from
the remote control. If the remote
control does not seem to be
working, the batteries might need to
be replaced. See“Battery
Replacement” later in this section. The remote control provided with
the Platinum RSI system is not a
universal remote control and will not
control other equipment.
Caution
Storing the remote control in a hot
area or in direct sunlight can
damage it, and the repairs will not
be covered by the warranty.
Storage in extreme cold can
weaken the batteries. Keep the
remote control stored in a cool,
dry place.
Remote Control Buttons
POWER :
Press to turn the
Platinum RSI system on and off.
SOURCE : Press to select between
Monitor 3, Monitor 4, or AV INPUT.
Any video equipment connected to
the AV inputs automatically
overrides the source selection.

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SETUP :Press to change the
default settings. See “Using the RSI
On-Screen Display (OSD) Menus”
earlier in this manual. There are four
main menu screens. Each screen
displays a menu to select different
setting options. The screens are:
. General Setup —adjusts screen
settings.
. Audio Setup —sets the
language.
. Preference Screen —sets the
subtitles and parental controls.
. Password Setup —allows a
password to be set.
Press SETUP again to exit.
EJECT
X: Press to eject or reload
a disc.
DVD-Video Screen 3 : Press the
DVD button under 3 to transmit IR
codes for DVD mode on Video
Screen 3.
TV-Video Screen 3 : This button is
not used with the system. DVD-Video Screen 4 :
Press the
DVD button under 4 to transmit IR
codes for DVD mode on Video
Screen 4.
TV-Video Screen 4 : This button is
not used with the system.
SOUND AROUND ON/OFF : Press
to turn the FM transmitter power on
or off.
MUTE
>(For DVD Only) : Press to
turn off the headphone sound. Press
again to turn the sound on again.
PIX : Press to adjust the picture’s
On-Screen Display (OSD). Each
time this button is pressed, the
picture adjustment OSD cycles
through bars for BRIGHTNESS,
CONTRAST, COLOR, and TINT.
Use the right/left navigation arrows
to adjust the setting. This feature
automatically shuts off if another
button is pressed or adjustments
are not made within six seconds.
SOUND AROUND SELECT : Press
to select an FM transmitter channel.
SOUND AROUND SELECT lets the DVD audio play over the vehicle’s
sound system by tuning the radio to
one of the many FM frequencies.
MENU :
Press to enter the DVD
disc menu while the disc is playing.
Q,R,q,r: Press to navigate
through menus.
CH + : Press to change the channel
to a higher level in sequential order.
CH −:Press to change the channel
to a lower level in sequential order.
VOL + : Press to adjust the sound
louder.
VOL −:Press to adjust the sound
lower.
ENTER : Press to enter a selected
function or to begin playback of
the disc.
REPEAT
7: Press to repeat part
or all of a chapter, title, track, or the
entire disc after using the A-B
button to set up repeat preset
sections.

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TITLE :Press to enter the disc title
mode. The title feature is
disc-specific, and may not be
available on all discs.
SUBTITLE : Press to change the
subtitle language to another
available language or to turn
subtitles off.
ANGLE : Press to select a different
viewing angle for discs that are
recorded with different camera
angles.
AUDIO : Press to select a different
language for discs that are recorded
with different languages.
0-9 : The numbers on the lower left
side of the remote control can be
used to enter numbered menu
options, channels, or track numbers.
DISPLAY : Press to scroll through
display information on the upper left
corner of the screen, such as title,
chapter/track, time elapsed, and
time remaining, or to turn off the
display.
RANDOM : Press to play titles
randomly. PLAY/r:
Press to start playback of
the disc.
STOP
c: Press to stop playback of
a disc.
PAUSE
j: Press to pause playback
of a disc.
. To resume disc playback,
press PLAY.
. To start playback from the
beginning of the disc, press
STOP, STOP, then PLAY.
CLR : Press to clear the previous
menu selection.
INT : Press to start the process of
programming a selected menu item
on the remote control.
FR
r: Press to fast reverse the
disc. Press multiple times to choose
between 2X, 4X, 8X, 16X, and 32X
speeds.
FF
[: Press to fast forward the
disc. Press multiple times to choose
between 2X, 4X, 8X, 16X, and 32X
speeds. PREV
g:
Press to play the
previous chapter or track. To return
to previous chapters or tracks one
at a time, press and release multiple
times until the desired chapter or
track is reached.
NEXT
d: Press to play the next
chapter or track. To go to the next
chapter or track one at a time, press
and release multiple times until the
desired chapter or track is reached.
Battery Replacement
To change batteries in the remote
control:
1. Turn the remote control face down.
2. Press down on the ridged area of the battery cover and slide
it off.
3. Install two AAA batteries into the battery compartment.
4. Slide the cover back on until it clicks.

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54 Rear Seat Infotainment
If the remote control is to be stored
for a long period of time, remove the
batteries and keep it in a cool, dry
place.
Playing an Audio CD
When an audio CD is playing, the
display shows the current track and
the amount of time that track has
been playing, the total amount of
time on the disc, and the current
time running on the disc.
DISPLAY :Press to choose from
the following display options:
1. Press DISPLAY once and Single Elapsed appears along
with the current track playing
and the length of time for that
track.
2. Press DISPLAY twice and Single Remain appears along
with the current track playing
and the amount of time left on
the track.
3. Press DISPLAY three times and Total Elapsed appears
along with the current track
playing and the total time that
has played on the CD. 4. Press DISPLAY four times and
Total Remain appears along
with the current track playing
and the amount of time left on
the CD.
REPEAT : Press to toggle between
Track and All. The default for repeat
is OFF.
. Track repeats the track that is
playing.
. All repeats the disc that is
playing.
Playing an MP3 CD
MP3 is the format for storing digital
audio. An audio CD quality song
can be compressed into the MP3
format with very little loss of quality,
while taking up much less space.
CD-R/RW discs that have been
encoded in MP3 format can be
played on the DVD player.
Selecting Folders and Songs
When an MP3 disc is inserted in the
player, the navigation screen
appears. The folders and songs can
be changed by navigating through the file system. The DVD player
plays the songs in the order they
were burned to the disc.
1. Press STOP if a disc is playing. Press the up or down
navigation arrows on the
remote control to go through
the folder list on the left side of
the screen.
2. Press ENTER when the desired folder is highlighted.
3. Press the up or down navigation arrows to go
through the song list and
highlight the desired song.
Press ENTER to begin the
playback of the selected song.
Skipping a Song
NEXT : Press to go to the
next song.
PREV : Press to return to the
beginning of the song that is
currently playing. Press PREV twice
to go to the previous song.

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Selecting a Play Mode
The order the songs are played can
be temporarily chosen on a disc.
The Folder play mode is the default.
Press REPEAT to access the play
mode options:
.Single —Play a selected song.
. Folder —Play the folder in the
order the songs were recorded.
. Shuffle —Play the songs in
random order, from within the
selected folder.
Using the REPEAT Feature
REPEAT : Press to change between
Repeat One and Repeat Folder.
. Repeat One —Repeats the
song that is playing.
. Repeat Folder —Repeats the
folder that is playing.
Tips and Troubleshooting
IR Sensor Inoperative : Check that
the batteries are good in the remote
control. Check that the remote
control IR sensor is not blocked. Aim the remote control toward the
IR sensor being controlled. Select
the correct screen, 3 or 4.
No Picture :
Check that the correct
video input mode is selected. Check
that the video cable is plugged into
the jack securely.
No Sound : Check that the correct
audio input mode is selected. Check
that the audio cable is securely
plugged into the jack.
Cleaning the Video Screens
The video display screens are made
of a specially coated glass and can
be scratched or damaged by
abrasive products, solvents,
or ammonia-based window
cleaners. Clean with a soft, lint-free,
cotton cloth that has been slightly
dampened with warm water. Dry the
screens by wiping with a clean, dry
cotton cloth.
Cleaning the Components
Use care when touching or cleaning
the components such as the DVD
player or the discs. Do not use DVD lens cleaners for
DVD players because the lens of
the DVD optics can become
contaminated by lubricants.
Handle CDs and DVDs carefully.
Store them in their original cases or
other protective cases and away
from direct sunlight and dust. The
DVD player scans the bottom
surface of the disc. If the surface of
a CD or DVD is damaged, such as
cracked, broken, or scratched, the
CD or DVD may not play properly or
not at all. If the surface of a CD or
DVD is soiled, take a soft, lint-free
cloth or dampen a clean, soft cloth
in a mild, neutral detergent solution
mixed with water, and clean it. Make
sure the wiping process starts from
the center to the edge.
Do not touch the bottom side of a
CD or DVD while handling it; this
could damage the surface. Pick up
CDs or DVDs by grasping the outer
edges or the edge of the hole and
the outer edge.

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Index 107
Display . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Driving Mode . . . . . . . . . . . . . . . . . . . . 78
Dual Tone Multi-Frequency(DTMF) Tones . . . . . . . . . . . . . . . . . . 92
E
Ending a Call . . . . . . . . . . . . . . . . . . . . 92
English and Metric UnitConversion . . . . . . . . . . . . . . . . . . . . . 98
Error Messages . . . . . . . . . . . . . . . . . 18
F
Finding a Station . . . . . . . . . . . . . . . . 12
FM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
G
Global Positioning System (GPS) . . . . . . . . . . . . . . . . . . 79
Guidance Problems with the Route . . . . . . . . 80
H
Haptic Feedback . . . . . . . . . . . . . . . . . 8
HD Radio Technology . . . . . . . . . . . 14
Headphones . . . . . . . . . . . . . . . . . . . . . 36
Helpful Hints for SpeakingCommands . . . . . . . . . . . . . . . . . . . . . 83
Home Page . . . . . . . . . . . . . . . . . . . . . . . 4
I
If the System Needs Service . . . . . 81
Infotainment Gestures . . . . . . . . . . . . 8
Infotainment System . . . . . . . . . . . . . . 3 Rear Seat . . . . . . . . . . . . . . . . . . . 25, 44
Infotainment System Settings . . . . 11
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack Auxiliary. . . . . . . . . . . . . . . . . . . . . . . . . 23
L
Loading and Ejecting Discs . . . . . . 17
Low Fuel Alert . . . . . . . . . . . . . . . . . . . 79
M
Making a Call . . . . . . . . . . . . . . . . . . . . 92
Making a Call Using Contacts
and Recent Calls . . . . . . . . . . . . . . . 90
Making a Call Using the
Keypad . . . . . . . . . . . . . . . . . . . . . . . . . 91
Map Adjustments . . . . . . . . . . . . . . . . 61
Map Data Updates . . . . . . . . . . . . . . . 81
Map End User License Agreement . . . . . . . . . . . . . . . . . . . . 101
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Media Avoiding Untrusted Devices . . . . . 17
Media Playback and Mute . . . . . . . 23 Menus and Features . . . . . . . . . . . . . 26
Messaging
Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Mixed-Audio Favorites . . . . . . . . . . . 14
Mobile Phone Usage . . . . . . . . . . . . 15
MP3 Guidelines . . . . . . . . . . . . . . . . . 18
Multi-band Antenna . . . . . . . . . . . . . . 16
N
NAV (Navigation) . . . . . . . . . . . . . . . . . 7
Navigation Destination. . . . . . . . . . . . . . . . . . . . . . 64
Using the System . . . . . . . . . . . . . . . 56
Navigation Symbols . . . . . . . . . . . . . 63
O
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 2
P
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Apple CarPlay andAndroid Auto. . . . . . . . . . . . . . . . . . . 94
Bluetooth . . . . . . . . 88, 89, 92
Playing an Audio CD . . . . . . . . . . . . 54
Playing an Audio MP3 or CD . . . . 17
Playing an MP3 CD . . . . . . . . . . . . . . 54
Playing from a USB . . . . . . . . . . . . . . 19
Playing the Radio . . . . . . . . . . . . . . . . 11

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108 Index
PortUSB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Power (On/Off/Mute) . . . . . . . . . . . . . . 3
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . . . 80
Projection . . . . . . . . . . . . . . . . . . . . . . . . . 6
Proximity Sensing . . . . . . . . . . . . . . . . 7
R
Radio HD Technology. . . . . . . . . . . . . . . . . . 14
Radio Reception . . . . . . . . . . . . . . . . . 15
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . . 11
Rear Camera . . . . . . . . . . . . . . . . . . . . 79
Rear Climate . . . . . . . . . . . . . . . . . . . . . 7
Rear Seat Armrest Control
Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Rear Seat Infotainment
(RSI) System . . . . . . . . . . . . . . . 25, 44
Rear Seat Infotainment (RSI) WiFi (If Equipped) . . . . . . . . . . . . . . 37
Recognition Voice. . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Remote Control . . . . . . . . . . . . . . 40, 51
RSI Controls Available from the Front Screen . . . . . . . . . . . . . . . 33 RSI System Overview . . . . . . . . . . . 44
S
Scroll Features . . . . . . . . . . . . . . . . . . 61
Servicing System . . . . . . . . . . . . . . . . 81
Settings . . . . . . . . . . . . . . . . . . . 78, 96, 7
Software Updates . . . . . . . . . . . . . . . 10
Sources . . . . . . . . . . . . . . . . . . . . . . . . . 26
Steering Wheel Controls . . . . . . . . 5, 6
Storing and Recalling Media
Favorites . . . . . . . . . . . . . . . . . . . . . . . 22
Storing Radio Station Presets . . . 13
Switching to Handset or
Handsfree Mode . . . . . . . . . . . . . . . 90
Symbols Navigation. . . . . . . . . . . . . . . . . . . . . . . 63
System
Global Positioning. . . . . . . . . . . . . . . 79
Rear SeatInfotainment (RSI) . . . . . . . . . 25, 44
System Operation . . . . . . . . . . . . . . . 25
T
Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Text Menu . . . . . . . . . . . . . . . . . . . . . . . 93
Text Messaging . . . . . . . . . . . . . . . . . . 93
Text Settings . . . . . . . . . . . . . . . . . . . . . 94
Three-Way Calling . . . . . . . . . . . . . . . 92
Tips and Troubleshooting . . . . . . . . 55 Touchscreen Buttons . . . . . . . . . . . . . 7
Trademarks and License
Agreements . . . . . . . . . . . . . . . . . . . . 99
Turn List . . . . . . . . . . . . . . . . . . . . . . . . . 76
U
Updates Map Data . . . . . . . . . . . . . . . . . . . . . . . 81
Software . . . . . . . . . . . . . . . . . . . . . . . . 10
USB Port . . . . . . . . . . . . . . . . . . . . . . . . 19
Using Bluetooth Voice Recognition . . . . . . . . . . . . . . . . . . . . 92
Using the Navigation System . . . . 56
Using the RSI On-Screen Display (OSD) Menus . . . . . . . . . . 47
Using the System . . . . . . . . . . . . . . . . . 6
Using Voice Recognition . . . . . . . . . 82
Using Voice Recognition for List Options . . . . . . . . . . . . . . . . . . . . 85
V
Vehicle Positioning . . . . . . . . . . . . . . 80
Vehicle Speakers . . . . . . . . . . . . . . . . 50
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Video Display Error Messages . . . 43
Video Display Screens . . . . . . . . . . 44
Video Distortion . . . . . . . . . . . . . . . . . 44
Viewing a Text Message . . . . . . . . . 94
Viewing Sender Information . . . . . 94