Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-9659150) - 2017 - CRC - 5/24/16
New Vehicle Limited Warranty 3
GM will provide for repairs to the
vehicle during the warranty period in
accordance with the following terms,
conditions, and limitations.
What Is Covered
Warranty Applies
This warranty is for GM vehicles
registered in the United States and
normally operated in the United
States or Canada, and is provided
to the original and any subsequent
owners of the vehicle during the
warranty period.
Repairs Covered
The warranty covers repairs to
correct any vehicle defect, not slight
noise, vibrations, or other normal
characteristics of the vehicle due to
materials or workmanship occurring
during the warranty period. Needed
repairs will be performed using new,
remanufactured, or refurbished
parts.
No Charge
Warranty repairs, including towing,
parts, and labor, will be made at no
charge.Obtaining Repairs
To obtain warranty repairs, take the
vehicle to a Cadillac dealer facility
within the warranty period and
request the needed repairs.
Reasonable time must be allowed
for the dealer to perform necessary
repairs.
Warranty Period
The warranty period for all
coverages begins on the date the
vehicle is first delivered or put in
use and ends at the expiration of
the coverage period.
Bumper-to-Bumper Coverage
The complete vehicle is covered for
4 years or 50,000 miles, whichever
comes first, except for other
coverages listed here under
“What
Is Covered” and those items listed
under “What Is Not Covered” later in
this section.
Powertrain Coverage
The powertrain is covered for
6 years or 70,000 miles, whichever
comes first, except for other
coverages listed here under “WhatIs Covered”
and those items listed
under “What Is Not Covered” later in
this section.
Engine Coverage includes: All
internally lubricated parts, engine oil
cooling hoses and lines. Also
included are all actuators and
electrical components internal to the
engine (e.g., Active Fuel
Management Valve Lifter Oil
Manifold) cylinder head, block,
timing gears, timing chain, timing
cover, oil pump/oil pump housing,
OHC carriers, valve covers, oil pan,
seals, gaskets, manifolds, flywheel,
water pump, harmonic balancer,
engine mount, turbocharger, and
supercharger. Timing belts, and
other associated components
required in the timing belt service
replacement procedure are covered
until the first scheduled
maintenance interval.
Exclusions: Excluded from the
powertrain coverage are sensors,
wiring, connectors, engine radiator,
coolant hoses, coolant, and heater
core. Coverage on the engine
cooling system begins at the inlet to
the water pump and ends with the
Cadillac Limited Warranty and Owner Assistance Information (GMNA-
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4 New Vehicle Limited Warranty
thermostat housing and/or outlet
that attaches to the return hose.
Also excluded is the starter motor,
entire pressurized fuel system
(in-tank fuel pump, pressure lines,
fuel rail(s), regulator, injectors, and
return line) as well as the Engine/
Powertrain Control Module and/or
module programming.
Transmission/Transaxle Coverage
includes:All internally lubricated
parts, case, torque converter,
mounts, seals, and gaskets as well
as any electrical components
internal to the transmission/
transaxle. Also covered are any
actuators directly connected to the
transmission (slave cylinder, etc.).
Exclusions: Excluded from the
powertrain coverage are
transmission cooling lines, hoses,
radiator, sensors, wiring, and
electrical connectors. Also excluded
are the clutch and pressure plate as
well as any Transmission Control
Module and/or module
programming. Transfer Case Coverage includes:
All internally lubricated parts, case,
mounts, seals, and gaskets as well
as any electrical components
internal to the transfer case. Also
covered are any actuators directly
connected to the transfer case as
well as encoder motor.
Exclusions:
Excluded from the
powertrain coverage are transfer
case cooling lines, hoses, radiator,
sensors, wiring, and electrical
connectors as well as the transfer
case control module and/or module
programming.
Drive Systems Coverage
includes: All internally lubricated
parts, final drive housings, axle
shafts and bearings, constant
velocity joints, propeller shafts, and
universal joints. All mounts,
supports, seals, and gaskets as well
as any electrical components
internal to the drive axle. Also
covered are any actuators directly
connected to the drive axle (e.g.,
front differential actuator). Exclusions:
Excluded from the
powertrain coverage are all wheel
bearings, drive wheel front and rear
hub bearings, locking hubs, drive
system cooling, lines, hoses,
radiator, sensors, wiring, and
electrical connectors related to drive
systems as well as any drive system
control module and/or module
programming.
Tire Coverage
The tires supplied with your vehicle
are covered by General Motors
against defects in material or
workmanship under the
bumper-to-bumper warranty
coverage. Wear-out is not
considered a defect, and it may
occur before the vehicle warranty
expires. In this case, the owner is
responsible to purchase
replacement tires, or seek coverage
solely from the tire manufacturer.
For vehicles within the
bumper-to-bumper warranty
coverage, defective tires will be
replaced on a prorated adjustment
basis according to the following
mileage-based schedule:
Cadillac Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-9659150) - 2017 - CRC - 5/24/16
New Vehicle Limited Warranty 7
applicable portion
(Bumper-to-Bumper, Powertrain,
etc.) of the New Vehicle Limited
Warranty. In the event Cadillac
accessories are installed after
vehicle delivery, or are replaced
under the New Vehicle Limited
Warranty, they will be covered, parts
and labor, for the balance of the
applicable portion of the New
Vehicle Limited Warranty, but in no
event less than 12 months/unlimited
miles.
GM accessories sold over the
counter, or those not requiring
installation, will continue to receive
the standard Cadillac Dealer Parts
Warranty of 12 months from the date
of purchase, parts only.
GM Licensed and Integrated
Business Partner (IBP) Accessories
are covered under the
accessory-specific manufacturer's
warranty and are not warranted by
GM or its dealers.Caution
This warranty excludes:
Any communications device that
becomes unusable or unable to
function as intended due to
unavailability of compatible
wireless service or GPS satellite
signals.
Sheet Metal Coverage
Sheet metal panels are covered
against corrosion and rust-through
as follows:
Corrosion: Body sheet metal
panels are covered against rust for
4 years or 50,000 miles, whichever
comes first.
Rust-Through: Any body sheet
metal panel that rusts through, an
actual hole in the sheet metal, is
covered for up to 6 years, unlimited
mileage. Important:
Cosmetic or surface
corrosion, resulting from stone chips
or scratches in the paint, for
example, is not included in sheet
metal coverage.
Towing
Towing is covered to the nearest
Cadillac dealer if your vehicle
cannot be driven because of a
warranted defect.
What Is Not Covered
Tire and Wheel Damage or Wear
Normal tire wear or wear-out is not
covered. Tire wear is influenced by
many variables such as road
conditions, driving styles, vehicle
weight, and tire construction.
Uniform tire wear is a normal
condition, and is not considered a
defect. Road hazard damage such
as punctures, cuts, snags, and
breaks resulting from pothole
impact, curb impact, or from other
objects is not covered. Tire wear
due to misalignment beyond the
warranty period is not covered.
Also, damage from improper
inflation, overloading, spinning, as
Cadillac Limited Warranty and Owner Assistance Information (GMNA-
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when stuck in mud or snow, tire
chains, racing, improper mounting
or dismounting, misuse, negligence,
alteration, improper repair, accident,
collision, fire, vandalism,
or misapplication is not covered.
Damage to wheels or tire sidewalls
caused by automatic car washes or
cleaning agents is not covered.
Damage Due to Accident, Misuse,
or Alteration
The New Vehicle Limited Warranty
does not cover damage caused as
the result of any of the following:
.Collision, fire, theft, freezing,
vandalism, riot, explosion,
or objects striking the vehicle
. Misuse of the vehicle such as
driving over curbs, overloading,
racing, or other competition.
Proper vehicle use is discussed
in the owner manual.
. Alteration, modification,
or tampering to the vehicle,
including, but not limited to the
body, chassis, powertrain, driveline, software, or other
components after final assembly
by GM.
. Coverages do not apply if the
odometer has been
disconnected, its reading has
been altered, or mileage cannot
be determined.
. Installation of non-GM (General
Motors) parts
. Water or fluid contamination
. Damage resulting from hail,
floods, windstorms, lightning,
and other environmental
conditions
. Alteration of glass parts by
application of tinting films
Important: This warranty is void on
vehicles currently or previously titled
as salvaged, scrapped, junked,
or otherwise considered a total loss. Damage or Corrosion Due to
Environment, Chemical
Treatments, or Aftermarket
Products
Damage caused by airborne fallout,
rail dust, salt from sea air, salt or
other materials used to control road
conditions, chemicals, tree sap,
stones, hail, earthquake, water or
flood, windstorm, lightning, the
application of chemicals or sealants
subsequent to manufacture, etc., is
not covered. See
“Chemical Paint
Spotting” underThings to Know
About the New Vehicle Limited
Warranty 013.
Damage Due to Insufficient or
Improper Maintenance
Damage caused by failure to follow
the recommended maintenance
schedule intervals and/or failure to
use or maintain proper fluids,
or maintain fluids between
recommended maintenance
intervals, fuel, lubricants,
or refrigerants recommended in the
owner manual is not covered.
Cadillac Limited Warranty and Owner Assistance Information (GMNA-
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10 New Vehicle Limited Warranty
Maintenance
All vehicles require periodic
maintenance. Maintenance
services, such as those detailed in
the owner manual are the owner's
expense. Vehicle lubrication,
cleaning, or polishing are not
covered. Failure of or damage to
components requiring replacement
or repair due to vehicle use, wear,
exposure, or lack of maintenance is
not covered.
Items such as:
.Audio System Cleaning
. Brake Pads/Linings
. Clutch Linings
. Coolants and Fluids
. Filters
. Keyless Entry (or other remote
transmitter/receiver batteries)*
. Limited Slip Rear Axle Service
. Tire Rotation
. Wheel Alignment/Balance**
. Wiper Inserts are covered up to the first
maintenance inspection period
outlined in the owner manual. Any
replacement at the time of,
or beyond the maintenance
inspection period is considered
maintenance, and is not covered as
part of the New Vehicle Limited
Warranty. The New Vehicle Limited
Warranty only covers components
when replacement or repair of these
components is the result of a defect
in material or workmanship.
* Consumable battery covered up to
12 months only.
** Maintenance items after
7,500 miles.
Extra Expenses
Economic loss or extra expense is
not covered.
Examples include:
.
Inconvenience
. Lodging, meals, or other travel
costs
. Loss of vehicle use
. Payment for loss of time or pay .
State or local taxes required on
warranty repairs
. Storage
While extra expenses are not
covered by the New Vehicle Limited
Warranty, Cadillac does provide
many additional customer benefits,
such as Cadillac Owner Benefits.
See your owner manual.
Other Terms : This warranty gives
you specific legal rights and you
may also have other rights which
vary from state to state.
GM does not authorize any person
to create for it any other obligation
or liability in connection with these
vehicles. Any implied warranty of
merchantability or fitness for a
particular purpose applicable to
this vehicle is limited in duration
to the duration of this written
warranty. Performance of repairs
and needed adjustments is the
exclusive remedy under this
written warranty or any implied
warranty. GM shall not be liable
for incidental or consequential
damages, such as, but not limited
to, lost wages or vehicle rental
Cadillac Limited Warranty and Owner Assistance Information (GMNA-
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16 Things to Know About the New Vehicle Limited Warranty
or disconnecting of the vehicle's
original equipment parts and
components.
Additionally, General Motors does
not warranty non- parts,
calibrations, and/or software
modifications.The use of parts,
control module calibrations,
software modifications, and/or any
other alteration not issued through
General Motors will void the
warranty coverage for those
components that are damaged or
otherwise affected by the installation
of the non-GM part, control module
calibration, software modification,
and/or other alteration.
The only exception is that non-GM
parts labeled “Certified to EPA
Standards” are covered by the
Federal Emissions Performance
Warranty.
Recreation Vehicle and Special
Body or Equipment Alterations
Installations or alterations to the
original equipment vehicle or
chassis, as manufactured and
assembled by Cadillac, are not
covered by this warranty. The special body company, assembler,
or equipment installer is solely
responsible for warranties on the
body or equipment and any
alterations to any of the parts,
components, systems,
or assemblies installed by Cadillac.
Examples include, but are not
limited to, special body installations,
such as recreational vehicles, the
installation of any non-GM part,
cutting, welding, or the
disconnecting of original equipment
vehicle or chassis parts and
components, extension of the
wheelbase, suspension and
driveline modifications, and axle
additions.
Pre-Delivery Service
Defects in the mechanical,
electrical, sheet metal, paint, trim,
and other components of your
vehicle may occur at the factory or
while it is being transported to the
dealer facility. Normally, any defects
occurring during assembly are
identified and corrected at the
factory during the inspection
process. In addition, dealers inspect
each vehicle before delivery. They
repair any uncorrected factory
defects and any transit damage
detected before the vehicle is
delivered to you.
Any defects still present at the time
the vehicle is delivered to you are
covered by the warranty. If you find
any defects, advise your dealer
without delay. For further details
concerning any repairs which the
dealer may have made prior to you
taking delivery of your vehicle, ask
your dealer.
Production Changes
Cadillac and Cadillac dealers
reserve the right to make changes
in vehicles built and/or sold by them
at any time without incurring any
obligation to make the same or
similar changes on vehicles
previously built and/or sold by them.
Cadillac Limited Warranty and Owner Assistance Information (GMNA-
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24 Emission Warranty Parts List
Exhaust Gas Recirculation (EGR)
System
EGR Feed and Delivery Pipes
EGR Temperatuer Sensor
EGR Valve
EGR Valve Cooler *
Evaporative Emission Control
System (Gasoline Engines)
Canister
Canister Solenoids and Valves
Fuel Feed and Return Pipes and
Hoses
Fuel Filler Cap
Fuel Level Sensor
Fuel Limiter Vent Valve
Fuel Tank(s) *
Fuel Tank Filler Pipe (with restrictor)
Fuel Tank Vacuum or Pressure
Sensor
Start/Stop System
Auxiliary Battery or Ultra Capacitor
Battery Isolator
Battery Control ModuleDC Voltage Bidirectional Converter
Transmission Fluid Accumulator and
Solenoid
Hybrid
ACCM Hood Switch
Auxiliary Transmission Fluid Pump
Battery Control Module **
Battery Cooling Circuit
Battery Pack Current Sensor
Brake Pedal Travel Sensor
Charge Port
Charge Port Switches and Sensors
Drive Motor/Generator Control
Module **
Drive Motors and Resolvers *
Eboost Brake Control Module **
Electro-Hydraulic Brake Control
Module **
Energy Storage Control Module **
Fuel Fill Door Sensors
High Voltage Battery Contactor
Hybrid Batteries *
Hybrid Battery Temperature and
Voltage Sensors
Hybrid EVAP Canister Assembly
Hybrid RESS Thermal Management:
Air and Coolant Temperature
Sensors
Battery Coolant Pump
Battery High Voltage Heater
Battery Temperature Sensors
E-compressor * **
Power Electronics
Coolant Pump
Port Valves
Rfg. Temperature and Pressure
Sensors
Internal Mode Switch (IMS)
Onboard Charger * **
SGCM Coolant Circuit (fan,
relay, pump)
Starter Generator *
Starter Generator Control Module **
Starter Generator Drive Belt
Traction Power Inverter
Module (TPIM) **
Vehicle Interface Control Module **
Wheel Speed Sensor