Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
Introduction 3
To play the infotainment system with
the ignition off, see“Retained
Accessory Power (RAP)” in the
owner manual.
Customer Assistance
Assistance may be available to help
with Bluetooth pairing, other mobile
device interface, and operation
support of the CUE infotainment
system. See your dealer.
Infotainment System
The infotainment system is
controlled by using the touchscreen,
the buttons below the touchscreen,
steering wheel controls, and voice
recognition (if equipped).Radios Except XT5
1.
O(Power and Mute)
2. VOLUME
3.
{(Home Page)
XT5
1.
>(Mute and Power)
2. VOLUME
3.
{(Home Page)
Power (On/Off/Mute)
. When off, pressO(1) />(1) to
turn the system on. Press and
hold to turn off.
. When on, press
O/>to mute
the system. Press
O/>again
to unmute the system.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
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30 Rear Seat Infotainment
.Audio Compression: When on,
the RSI will attempt to reduce
the difference between the audio
highs and lows. CUSTOM will
increase dialog volume.
. Pseudo Resume: When on, the
RSI will attempt to resume play
of the video where it left off after
the vehicle has been turned off.
This can be turned on or off.
. Auto Enter: When on, the RSI
will attempt to start play of the
video when the disc is inserted.
This feature can be turned on or
off. Not all discs support this
feature.
. Audio Channel (AVCREC,
DBAV, DVD-VR discs only)
contains: Stereo, Left Mono, and
Right Mono. Audio Channel is
available from the Settings
menu. Default will be determined
by the disc.
. Format Internal User Memory:
Only shown when no disc is
inserted. To format internal user
memory, select OK. A message
and the activity indicator display.
A message displays when the format is complete. To close,
press
0(Back) or MENU,
or wait for the time out.
Errors
Errors can occur if the local storage
area has been broken or if the
ignition is turned off during
formatting. Closing the screen
during formatting will not interrupt it.
If the screen is opened again, the
current state of format will be
displayed. If an error occurs, the
Error screen will display when the
ignition is turned on.
Enter Language Code
Enter the desired language code. Language/Code User
Code
Japanese JPN 7465 English ENG 6978French FRA 7082
German DEU 6869 Italian ITA 7384
Spanish SPA 6983 Dutch NLD 7876
Russian RUS 8285
Chinese ZHO 9072
Korean KOR 7579 Greek ELL 6976 Afar AAR 6565
Abkhazian ABK 6566 Afrikaans AFR 6570 Amharic AMH 6577 Arabic ARA 6582
Assamase ASM 6583 Aymara AYM 6589
Azerbaijani AZE 6590 Bashkir BAK 6665
Byelorussian BEL 6669 Bulgarian BUL 6671 Bihari BIH 6672
Bislama BIS 6673 Bengali BEN 6678Tibetan BOD 6679
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
Rear Seat Infotainment 43
Battery Replacement
To change the remote control
batteries:1. Insert a coin or key to pull up the rear cover on the remote
control.
2. Replace the two AAA batteries in the compartment.
3. Replace the battery cover.
Remove the batteries from the
remote control if it will not be used
for an extended period of time.
RSI Troubleshooting
No power : The ignition might not
be in ON/RUN or ACC/
ACCESSORY.
The picture does not fill the
screen. There are black borders
on the top and bottom or on both
sides, or it looks stretched out :
Press MENU on the remote control
to change the display mode setting.
The remote control does not
work : Check to make sure the
remote control is programmed to the
correct screen. Make sure there is
no obstruction between the remote control and the transmitter window
and check the batteries to make
sure they are not dead or installed
incorrectly.
There is no sound from the
headphones with the indicator
light on :
If the batteries are good,
make sure the headphones are
programmed to the correct screen
and on the correct channel for the
screen being viewed.
The HDMI source is running but
there is no picture or sound :
Check that the RSI video screen is
in the HDMI mode by pressing
MEDIA on the remote control.
Check the HDMI connections at
both devices.
Sometimes the wireless
headphone audio cuts out or
buzzes : Check for obstructions,
low batteries, reception range, and
interference from cell phone towers
or from cellular telephone use in the
vehicle. Check that the headphones
are on correctly using the L (Left)
and R (Right) on the headphones.
Check that the headphones are positioned properly with the
headband across the top of
the head.
I lost the remote and/or the
headphones :
See your dealer for
assistance.
The Blu-ray/DVD is playing, but
there is no picture or sound :
Check that the RSI video screen is
sourced to the Blu-ray/DVD player
by pressing MEDIA on the remote
control.
Video Display Error Messages
The video screen may display one
of the following:
Disc Error : There are disc load or
eject problems, the disc is inserted
with the disc label wrong side up,
the disc is damaged, or the disc is
not from the correct region.
No Disc Inserted : No disc is
present.
Disc Player Error : The
temperature is outside the operating
range of the RSI system. If the
temperature is within range, see
your dealer.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
44 Rear Seat Infotainment
Video Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Positioning
Systems (GPSs), two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the
video player when operating one of
these devices in or near the vehicle.
Rear Seat Infotainment
(RSI) System (Platinum)
Vehicles with the Platinum RSI
system include two head restraint
video display screens with
integrated DVD players, auxiliary
inputs, two wired headphones, and
remote control. This system works
independently from the vehicle's
Overhead DVD RSI system. The
headphones support four channels
of audio and are shared with the
Overhead RSI system.
The vehicle has a feature called
Retained Accessory Power (RAP).
With RAP, the RSI system can beplayed even after the ignition is
turned off. See
“Retained Accessory
Power (RAP)” in the owner manual.
Video Display Screens
The video display screens are on
the back of each head restraint.
Caution
Avoid directly touching the video
screen, as damage can occur.
See“Cleaning the Video Screens”
later in this section.
RSI System Overview
The loading slot for the DVD player
is at the top of the head restraint.
Insert the disc partially into the
loading slot with the printed side
facing the rear of the vehicle. The
DVD player automatically draws the
disc in, “Loading” displays on the
screen along with a disc indicator,
and playback starts. If the disc is
inserted incorrectly, the DVD player
ejects the disc and “No Disc”
displays. Some DVDs do not allow fast
forwarding or skipping of the
copyright information or previews.
If the DVD does not begin playing at
the main title, refer to the on-screen
instructions.
The DVD player can be controlled
by using the buttons below the
video display screen or by using the
buttons on the system’s remote
control. See
“Remote Control” later
in this section.
The following discs are compatible
with the DVD player:
. DVD-Video: A DVD that has
video.
. CD-DA: A CD that has music or
sound content only.
. CD-Video: A CD that has a
movie.
. CD-R/RW: A disc that has audio
files such as CD-R with
downloaded MP3 files, MPEG,
or JPEG files.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
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72 Navigation
.Longitude coordinate, Latitude
coordinate, “Name of POI,”
“Additional information,” “Phone
number.”
Example: 7.0350000,
50.6318040, “Michaels Home,”
“123 Maple Lane,”
“02379234567.”
. The GPS coordinates must be
expressed in decimal degrees
and can be taken from a
geographical map. The
additional information and phone
number strings are optional.
. The POI name and the
additional information string may
not exceed 60 characters.
. POI information for each
destination address must be
entered in a single separate line.
Storing the POI on a USB Drive
In the root directory of a USB drive,
create a folder name “myPOIs.”For
example, “F:\”is the root directory of
the USB drive. In the
“myPOIs” folder, store the text
file with your POIs, for example, “F:
\myPOIs\TomsPOIs.csv.”
Downloading the POI to the
Infotainment System
Connect the USB drive containing
the POI information to the USB port
of the infotainment system.
A message displays prompting
whether or not to download the POI
information from the USB stick. All
POIs found are saved even if they
are in multiple folders.
Subfolders can also be created to
organize the POIs into categories,
for example, “F:\myPOIs
\Restaurants\TomsPOIs.csv.”
If the message is dismissed or
ignored, no POI information is
downloaded. This prompt will not
reoccur for the current ignition cycle.
When the system is finished
downloading, a pop-up displays
asking to specify a category for the
new POIs, if desired. Importing and Overwriting
Categories
When POIs are found on a media
device, the date of the file is
examined and compared to the date
for the files already in the system.
If the file being downloaded is
newer than the one on the system,
that particular category of POIs is
overwritten. Any other POIs that had
previously been saved in other
categories are not affected.
Address Book Download
If an Address Book is found on the
connected USB device, the same
alert is used to indicate that
locations have been found and they
can be downloaded. If there is
already content in the vehicle
Contacts List, the system prompts if
the stored content should be
overwritten. Select Save to
overwrite the existing Contacts
information. Select Cancel to abort
the import of information.
Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -
2017 - crc - 1/13/16
82 Voice Recognition
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
navigation, audio, phone, and
weather applications. This feature
can be started by pressing
gon the
steering wheel or by touching
gon
the touchscreen display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two button presses such
as selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down, are
audio features that are easily
performed by pressing one or two
buttons, and are not supported by
voice commands.
In general there are flexible ways to
speak commands for completing the
tasks. Most of them, except destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command should be to indicate
the kind of task to be performed, like
“Navigation Destination Entry.”
The
system replies with prompts that
lead you through a dialog to enter
the necessary information. For
example, if a destination for route
guidance is needed, say
“Navigation” or“Destination Entry.”
If your language supports it, try
stating a One Shot command, such
as “Navigate to Address one two
three Main Street, Lansing
Michigan.” This type of destination
entry command is supported in
some languages. Another example
of a One-Shot Destination Entry
command is, “Navigate to Place of
Interest –Hotels.” If these
commands do not work, try saying,
“Navigate to Place of Interest” or
“Navigate to Address” and the
system will do for the rest. Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See
“Retained Accessory Power
(RAP)” in the owner manual.
Using Voice Recognition
If equipped, voice recognition
becomes available once the system
has been initialized. This begins
when the ignition is turned on.
Initialization may take a few
moments.
1. Press
gon the steering wheel
control to activate voice
recognition, or touch
gon the
infotainment touchscreen on
the infotainment display.
2. The audio system mutes and the system plays a prompt
followed by a beep.
3. Wait until after the beep completes, then clearly speak
one of the commands
described in this section.