2017 BUICK VERANO emergency towing

Buick Verano Owner Manual (GMNA- Localizing-U.S./Canada-10122753) -
2017 - crc - 5/16/16
324 Customer Information
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty. .
Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help you
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt

Buick Verano Owner Manual (GMNA- Localizing-U.S./Canada-10122753) -
2017 - crc - 5/16/16
Customer Information 327
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance
Program
0323.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.

Buick Verano Owner Manual (GMNA- Localizing-U.S./Canada-10122753) -
2017 - crc - 5/16/16
346 Index
Driving (cont'd)Hill and Mountain Roads . . . . . . 181
If the Vehicle is Stuck . . . . . . . . . 183
Loss of Control . . . . . . . . . . . . . . . 179
Off-Road Recovery . . . . . . . . . . . 179
Vehicle Load Limits . . . . . . . . . . . 183
Wet Roads . . . . . . . . . . . . . . . . . . . 180
Winter . . . . . . . . . . . . . . . . . . . . . . . . 181
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 171
E
Electric Parking Brake . . . . . . . . . . 201
Electric Parking Brake Light . . . . 110
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 225
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 252
Fuses and Circuit Breakers . . . 252
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 255
Overload . . . . . . . . . . . . . . . . . . . . . 251
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 257
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 334
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 235 Engine (cont'd)
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 107
Compartment Overview . . . . . . . 231
Coolant . . . . . . . . . . . . . . . . . . . . . . . 237
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 105
Cooling System . . . . . . . . . . . . . . . 236
Cooling System Messages . . . 120
Drive Belt Routing . . . . . . . . . . . . 318
Exhaust . . . . . . . . . . . . . . . . . . . . . . 196
Heater . . . . . . . . . . . . . . . . . . . . . . . . 192
Oil Life System . . . . . . . . . . . . . . . 234
Oil Messages . . . . . . . . . . . . . . . . . 120
Oil Pressure Light . . . . . . . . . . . . .113
Overheating . . . . . . . . . . . . . . . . . . 240
Power Messages . . . . . . . . . . . . . 121
Running While Parked . . . . . . . . 197
Starting . . . . . . . . . . . . . . . . . . . . . . . 191
Entry Lighting . . . . . . . . . . . . . . . . . . . 138
Equipment, Towing . . . . . . . . . . . . . 224
Event Data Recorders . . . . . . . . . . 331
Exit Lighting . . . . . . . . . . . . . . . . . . . . 138
Extended Parking . . . . . . . . . . . . . . . 195
Extender, Safety Belt . . . . . . . . . . . . 62
Exterior Lamp Controls . . . . . . . . . 133
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 138
F
Filter,
Engine Air Cleaner . . . . . . . . . . . 235
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 134
Flashers, Hazard Warning . . . . . . 135
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 278 Changing . . . . . . . . . . . . . . . . . . . . . 279
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 300
Fluid Automatic Transmission . . . . . . 235
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 243
Washer . . . . . . . . . . . . . . . . . . . . . . . 241
Fog Lamps Bulb Replacement . . . . . . . . . . . . 248
Front . . . . . . . . . . . . . . . . . . . . . . . . . 136
Folding Mirrors . . . . . . . . . . . . . . . . . . 44
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . 211
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 329
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 51
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 54
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Additives . . . . . . . . . . . . . . . . . . . . . 217
Economy Driving . . . . . . . . . . . . . . . 25