Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9804381) - 2017 - crc - 8/30/16
Vehicle Care 281
5. Connect the other end of thepositive (+) cable to the
positive (+) terminal of the
good battery. Use a remote
positive (+) terminal if the
vehicle has one.
6. Connect one end of the black negative (−) cable to the
negative (−) terminal of the
good battery.
7. Connect the other end of the negative (−) cable to the
negative (–) grounding point for
the discharged battery.
8. Start the vehicle with the good battery and run the engine at
idle speed for at least
four minutes.
9. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty.
Do not lash or hook to
suspension components. Use the
proper straps around the tires to
secure the vehicle.
Have the vehicle towed on a wheel
lift tow truck. A flatbed car carrier
could damage the vehicle. The
wheel lift tow truck must raise the
rear of the vehicle and wheel dollies
must be used to lift the front wheels
off the ground.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9804381) - 2017 - crc - 8/30/16
Vehicle Care 283
Dinghy Towing from the Rear
The vehicle was not designed to be
towed from the rear with all four
wheels on the ground.
Dolly Towing from the Front
(Front-Wheel Drive)
Vehicles with front-wheel drive can
be dolly towed from the front.
To dolly tow the vehicle from the
front:1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly.
3. Shift the transmission into P (Park).
4. Firmly set the parking brake. 5. Use an adequate clamping
device designed for towing to
ensure that the front wheels
are locked into the
straight-ahead position.
6. Secure the vehicle to the dolly following the manufacturer's
instructions.
7. Release the parking brake only after the vehicle being towed is
firmly attached to the towing
vehicle.
8. Turn the ignition to LOCK/OFF.Dolly Towing from the Front
(All-Wheel Drive)
Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9804381) - 2017 - crc - 8/30/16
292 Vehicle Care
Floor Mats
{Warning
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the pedals.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
pedals.
Use the following guidelines for
proper floor mat usage:
. The original equipment floor
mats were designed for your
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the pedals. Always
check that the floor mats do not
interfere with the pedals. .
Do not use a floor mat if the
vehicle is not equipped with a
floor mat retainer on the driver
side floor.
. Use the floor mat with the
correct side up. Do not turn
it over.
. Do not place anything on top of
the driver side floor mat.
. Use only a single floor mat on
the driver side.
. Do not place one floor mat on
top of another.
Removing and Replacing the
Floor Mats
Pull up on the rear of the floor mat
to unlock each retainer and remove.
Reinstall by lining up the floor mat
retainer openings over the carpet
retainers and snapping into position.
Make sure the floor mat is properly
secured in place.
Verify the floor mat does not
interfere with the pedals.
Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9804381) - 2017 - crc - 8/30/16
314 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help you
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9804381) - 2017 - crc - 8/30/16
OnStar 323
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 323
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 324
Security . . . . . . . . . . . . . . . . . . . . . . 324
Navigation . . . . . . . . . . . . . . . . . . . . 325
Connections . . . . . . . . . . . . . . . . . . 325
Diagnostics . . . . . . . . . . . . . . . . . . . 327
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 328
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid
subscription and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service,
and GPS satellite signals to be
available and operating. OnStar acts
as a link to existing emergency
service providers. OnStar may
collect information about you and
your vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is active. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Press
=to:
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9804381) - 2017 - crc - 8/30/16
324 OnStar
.Obtain and customize the Wi-Fi®
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block™,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown
®,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9804381) - 2017 - crc - 8/30/16
OnStar 325
Navigation
OnStar navigation requires a
specific OnStar service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?” 3. Say
“Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone. Send Destination to Vehicle
Subscribers can have directions
sent to the vehicle’
s navigation
screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords
for the Wi-Fi hotspot and
RemoteLink mobile application.
Make these passwords different
Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9804381) - 2017 - crc - 8/30/16
326 OnStar
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi
®Hotspot (If
Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=, wait for
the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen. 2. The Wi-Fi settings will display
the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
RemoteLink mobile app, or by
contacting an OnStar Advisor.
OnStar RemoteLink
®Mobile App
(If Equipped)
Download the OnStar RemoteLink
mobile app to select Apple
®iOS,
Android™, BlackBerry®,
or Windows®mobile devices.
OnStar Subscribers can access the
following services from a mobile
device: .
Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send directions to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
For OnStar RemoteLink information
and compatibility, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.