2017 BUICK REGAL collision

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9804381) - 2017 - crc - 8/30/16
Driving and Operating 203
the middle of the vehicle and goes
back 5 m (16 ft). Drivers are also
warned of vehicles rapidly
approaching from up to 70 m (230 ft)
behind the vehicle.
How the System Works
The LCA symbol lights up in the
side mirrors when the system
detects a moving vehicle in the next
lane over that is in the side blind
zone or rapidly approaching that
zone from behind. A lit LCA symbol
indicates it may be unsafe to
change lanes. Before making a lane
change, check the LCA display,
check mirrors, glance over your
shoulder, and use the turn signals.
Left Side MirrorDisplayRight Side Mirror Display
When the vehicle is started, both
outside mirror LCA displays will
briefly come on to indicate the system is operating. When the
vehicle is in a forward gear, the left
or right side mirror display will light
up if a moving vehicle is detected in
the next lane over in that blind zone
or rapidly approaching that zone.
If the turn signal is activated in the
same direction as a detected
vehicle, this display will flash as an
extra warning not to change lanes.
LCA can be disabled through
vehicle personalization. See
“Collision/Detection Systems”
under
Vehicle Personalization 0134.
If LCA is disabled by the driver, the
LCA mirror displays will not light up.
When the System Does Not
Seem to Work Properly
The LCA system requires some
driving for the system to calibrate to
maximum performance. This
calibration may occur more quickly if
the vehicle is driving on a straight
highway road with traffic and
roadside objects (e.g., guardrails,
barriers).
LCA displays may not come on
when passing a vehicle quickly or
for a stopped vehicle. LCA may alert to objects attached to the vehicle,
such as a bicycle, or object
extending out to either side of the
vehicle. Attached objects may also
interfere with the detection of
vehicles. This is normal system
operation; the vehicle does not need
service.
LCA may not always alert the driver
to vehicles in the next lane over,
especially in wet conditions or when
driving on sharp curves. The system
does not need to be serviced. The
system may light up due to
guardrails, signs, trees, shrubs, and
other non-moving objects. This is
normal system operation; the
vehicle does not need service.
LCA may not operate when the LCA
sensors in the left or right corners of
the rear bumper are covered with
mud, dirt, snow, ice, or slush, or in
heavy rainstorms. For cleaning
instructions, see "Washing the
Vehicle" under
Exterior Care0284.
If the DIC still displays the system
unavailable message after cleaning
both sides of the vehicle toward the
rear corners of the vehicle, see your
dealer.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 265
Then seeTire Changing 0272. To
use the tire sealant and compressor
kit, see Tire Sealant and
Compressor Kit 0265.
When the vehicle has a flat tire (2),
use the following example as a
guide to assist you in the placement
of wheel blocks (1), if equipped.
1. Wheel Block (If Equipped)
2. Flat Tire
The following information explains
how to repair or change a tire.
Tire Sealant and
Compressor Kit
{Warning
Idling a vehicle in an enclosed
area with poor ventilation is
dangerous. Engine exhaust may
enter the vehicle. Engine exhaust
contains carbon monoxide (CO)
which cannot be seen or smelled.
It can cause unconsciousness
and even death. Never run the
engine in an enclosed area that
has no fresh air ventilation. For
more information, see Engine
Exhaust 0175.
{Warning
Overinflating a tire could cause
the tire to rupture and you or
others could be injured. Be sure
to read and follow the tire sealant
and compressor kit instructions
and inflate the tire to its
(Continued)
Warning (Continued)
recommended pressure. Do not
exceed the recommended
pressure.
{Warning
Storing the tire sealant and
compressor kit or other
equipment in the passenger
compartment of the vehicle could
cause injury. In a sudden stop or
collision, loose equipment could
strike someone. Store the tire
sealant and compressor kit in its
original location.
If this vehicle has a tire sealant and
compressor kit, there may not be a
spare tire and tire changing
equipment, and on some vehicles
there may not be a place to store
a tire.
The tire sealant and compressor
can be used to temporarily seal
punctures up to 6 mm (0.25 in) in

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 277
Caution
Wheel covers will not fit on the
vehicle's compact spare. If you try
to put a wheel cover on the
compact spare, the cover or the
spare could be damaged.
Storing a Flat or Spare Tire
and Tools
{Warning
Storing a jack, a tire, or other
equipment in the passenger
compartment of the vehicle could
cause injury. In a sudden stop or
collision, loose equipment could
strike someone. Store all these in
the proper place.
1. Turn the wrenchcounterclockwise to remove the
fastener.
2. Replace the fastener with the one provided in the foam.
3. Turn the wrench clockwise to tighten the fastener.
4. Replace the foam, jack and tools, and the tire.
5. Turn the retainer nut clockwise to secure the tire.
6. Place the floor cover on the wheel.
To store the compact spare tire, use
the shorter mounting bolt. The compact spare is for temporary
use only. Replace the compact
spare tire with a full-size tire as
soon as you can.
Compact Spare Tire
{Warning
Driving with more than one
compact spare tire at a time could
result in loss of braking and
handling. This could lead to a
crash and you or others could be
injured. Use only one compact
spare tire at a time.
If this vehicle has a compact spare
tire, it was fully inflated when new;
however, it can lose air over time.
Check the inflation pressure
regularly. It should be 420 kPa
(60 psi).
Stop as soon as possible and check
that the spare tire is correctly
inflated after being installed on the
vehicle. The compact spare tire is
designed for temporary use only.
The vehicle will perform differently

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Customer Information 309
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 309
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 311
Customer Assistance for Text Telephone (TTY) Users . . . . . 312
Online Owner Center . . . . . . . . . 312
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 313
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 313
Scheduling Service Appointments . . . . . . . . . . . . . . . 315
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 315
Collision Damage Repair . . . . . 316
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 318
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 319
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 319 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 320
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 320
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 320
Event Data Recorders . . . . . . . . 321
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 321
Infotainment System . . . . . . . . . . 322
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

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316 Customer Information
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.

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Customer Information 317
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
313.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.

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318 Customer Information
.Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 065.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00
–
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.

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Customer Information 321
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling. These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the