2017 BUICK REGAL phone

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9804381) - 2017 - crc - 8/30/16
138 Instruments and Controls
Voice Mail Numbers
This feature displays the voice mail
number for all connected phones.
To change the voice mail number,
select EDIT or press the EDIT
button. Type a new number, then
select SAVE or press the SAVE
button.
Apple CarPlay™
Select and the following may
display:
.Apple CarPlay
. Manage Apple CarPlay Devices
Apple CarPlay
This feature allows Apple devices to
be connected to the infotainment
system through a USB port. See
“Apple CarPlay and Android Auto”
under “Phone” in the infotainment
manual.
Select Off or On. Manage Apple CarPlay Devices
Select to manage Apple devices.
Apple CarPlay must be on for this
feature to be accessed. See
“Apple
CarPlay and Android Auto” under
“Phone” in the infotainment manual.
Android Auto™
Select and the following may
display:
.
Android Auto
. Manage Android Auto Devices
Android Auto
This feature allows Android devices
to be connected to the infotainment
system through a USB port. See
“Apple CarPlay and Android Auto”
under “Phone” in the infotainment
manual.
Select Off or On.
Manage Android Auto Devices
Select to manage Android devices.
Android Auto must be on for this
feature to be accessed. See “Apple
CarPlay and Android Auto” under
“Phone” in the infotainment manual.
Voice
Select and the following may
display:
.
Confidence Threshold
. Prompt Length
. Audio Feedback Speed
Confidence Threshold
This feature adjusts the sensitivity of
the speech recognition system.
Select Confirm More or
Confirm Less.
Prompt Length
This feature adjusts the voice
prompt length.
Select Short or Long.
Audio Feedback Speed
This feature adjusts the audio
feedback speed.
Select Slow, Medium, or Fast.
Display
Select and the following may
display:
. Mode

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9804381) - 2017 - crc - 8/30/16
Infotainment System 149
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 149
Introduction
Infotainment
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
It also includes information on
settings.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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156 Driving and Operating
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 209
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . . 209
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
. Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
. Designate a front seat
passenger to handle potential
distractions. .
Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 157
Refer to the infotainment manual for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means“always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts
0 55.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time. Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.
Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 207
occurs, return to your authorized
dealer for diagnosis. If it is
determined that the condition is
caused by the type of fuel used,
repairs may not be covered by the
vehicle warranty.
Fuels in Foreign
Countries
The U.S., Canada, and Mexico post
fuel octane ratings in anti-knock
index (AKI). For fuel not to use in a
foreign country, see“Prohibited
Fuels” inFuel 0205.
Fuel Additives
To keep fuel systems clean, TOP
TIER®detergent gasoline is
recommended. See Fuel0205.
If TOP TIER detergent gasoline is
not available, one bottle of GM Fuel
System Treatment Cleaner added to
the fuel tank at every engine oil
change, can help. GM Fuel System
Treatment Cleaner is the only
gasoline additive recommended by
General Motors. It is available at
your dealer.
Filling the Tank
{Warning
Fuel vapors and fuel fires burn
violently and can cause injury or
death. . To help avoid injuries to you
and others, read and follow
all the instructions on the
fuel pump island.
. Turn off the engine when
refueling.
. Keep sparks, flames, and
smoking materials away
from fuel.
. Do not leave the fuel pump
unattended.
. Do not use a cell phone
while refueling.
. Do not re-enter the vehicle
while pumping fuel.
. Keep children away from
the fuel pump and never let
children pump fuel.
(Continued)
Warning (Continued)
.Fuel can spray out if the fuel
cap is opened too quickly.
This spray can happen if the
tank is nearly full, and is
more likely in hot weather.
Open the fuel cap slowly
and wait for any hiss noise
to stop, then unscrew the
cap all the way.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 209
Warning (Continued)
.Fill the container no more
than 95% full to allow for
expansion.
. Do not smoke, light
matches, or use lighters
while pumping fuel.
. Avoid using cell phones or
other electronic devices.
Trailer Towing
General Towing
Information
The vehicle is neither designed nor
intended to tow a trailer.
Conversions and
Add-Ons
Add-On Electrical
Equipment
{Warning
The Data Link Connector (DLC) is
used for vehicle service and
Emission Inspection/Maintenance
testing. See Malfunction Indicator
Lamp (Check Engine Light) 0111.
A device connected to the DLC —
such as an aftermarket fleet or
driver-behavior tracking device —
may interfere with vehicle
systems. This could affect vehicle
operation and cause a crash.
Such devices may also access
information stored in the vehicle’s
systems.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 309
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 309
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 311
Customer Assistance for Text Telephone (TTY) Users . . . . . 312
Online Owner Center . . . . . . . . . 312
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 313
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 313
Scheduling Service Appointments . . . . . . . . . . . . . . . 315
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 315
Collision Damage Repair . . . . . 316
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 318
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 319
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 319 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 320
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 320
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 320
Event Data Recorders . . . . . . . . 321
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 321
Infotainment System . . . . . . . . . . 322
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9804381) - 2017 - crc - 8/30/16
310 Customer Information
resolved by your dealership without
further help, in the U.S., call
1-800-521-7300. In Canada, contact
General Motors of Canada
Customer Care Centre at
1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give the
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage.
When contacting Buick, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first. STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you. You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian
Owners : In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada