Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-9803782) -
2017 - crc - 9/7/16
Customer Information 317
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled
“Limited Warranty and
Owner Assistance Information” furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-9803782) -
2017 - crc - 9/7/16
318 Customer Information
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-9803782) -
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322 Customer Information
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go tohttp://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport
Canada at 1-800-333-0510 or
write to: Transport Canada
Road Safety Branch
80 rue Noel
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232–5136
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-9803782) -
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Index 337
Child Restraints (cont'd)Older Children . . . . . . . . . . . . . . . . . . 78
Securing . . . . . . . . . . . . . . . . . . . . 92, 94
Systems . . . . . . . . . . . . . . . . . . . . . . . . 82
Circuit Breakers . . . . . . . . . . . . . . . . 249
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 286
Interior Care . . . . . . . . . . . . . . . . . . 291
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . 156
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Cluster, Instrument . . . . . . . . . . . . . 108
Collision Damage Repair . . . . . . . 318
Compact Spare Tire . . . . . . . . . . . . 280
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 97
Compass . . . . . . . . . . . . . . . . . . . . . . . 103 Messages . . . . . . . . . . . . . . . . . . . . 129
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 327
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 190
Control of a Vehicle . . . . . . . . . . . . . 164
Convenience Net . . . . . . . . . . . . . . . . 99
Convex Mirrors . . . . . . . . . . . . . . . . . . 42
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 236 Coolant (cont'd)
Engine Temperature Gauge . . . 111
Engine Temperature
Warning Light . . . . . . . . . . . . . . . .119
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 156
Cooling System . . . . . . . . . . . . . . . . . 236 Engine Messages . . . . . . . . . . . . 131
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 317
Cruise Control . . . . . . . . . . . . . . . . . . 192 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Messages . . . . . . . . . . . . . . . . . . . . 130
Cruise Control, Adaptive . . . . . . . . 194
Cupholders . . . . . . . . . . . . . . . . . . . . . . 97
Customer Assistance . . . . . . . . . . . 314 Offices . . . . . . . . . . . . . . . . . . . . . . . . 313
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 314
Customer Information Service PublicationsOrdering Information . . . . . . . . 320
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 311
D
Damage Repair, Collision . . . . . . . 318
Danger, Warning, and Caution . . . . 2
Data Collection
Infotainment System . . . . . . . . . . 324 Data Collection (cont'd)
OnStar . . . . . . . . . . . . . . . . . . . . . . . 323
Data Recorders, Event . . . . . . . . . 323
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 149
Defensive Driving . . . . . . . . . . . . . . . 164
Delayed Locking . . . . . . . . . . . . . . . . . 37
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 329
Distracted Driving . . . . . . . . . . . . . . . 163
Dome Lamps . . . . . . . . . . . . . . . . . . . 152
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 122
Ajar Messages . . . . . . . . . . . . . . . 130
Delayed Locking . . . . . . . . . . . . . . . . 37
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Locks . . . . . . . . . . . . . . . . . . . . 36
Drive Belt Routing, Engine . . . . . . 310
Drive Systems
All-Wheel Drive . . . . . . . . . . 186, 244
Driver Assistance Systems . . . . . 202
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 122
Driving Assistance Systems . . . . . . . . . . 206
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 220
Defensive . . . . . . . . . . . . . . . . . . . . . 164
Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-9803782) -
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342 Index
Operating ModeOverheated Engine
Protection . . . . . . . . . . . . . . . . . . . 240
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 151
Ordering Service Publications . . . . . . . . . . 320
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 104
Overheated Engine Protection Operating Mode . . . . 240
Overheating, Engine . . . . . . . . . . . . 239
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 179
Shifting Out of . . . . . . . . . . . . . . . . 179
Parking Brake and P (Park)Mechanism Check . . . . . . . . . . 245
Extended . . . . . . . . . . . . . . . . . . . . . 180
Over Things That Burn . . . . . . . 180
Parking Assist . . . . . . . . . . . . . . . . . . 203
Parking or Backing Assistance Systems . . . . . . . . . . 203
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 113
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Passenger Sensing System . . . . . 72
Perchlorate Materials
Requirements, California . . . . . . 227
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 138
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 36
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Outlets . . . . . . . . . . . . . . . . . . . . . . . 104
Protection, Battery . . . . . . . . . . . . 154
Retained Accessory (RAP) . . . 178
Seat Adjustment . . . . . . . . . . . . . . . . 51
Windows . . . . . . . . . . . . . . . . . . . . . . . 45
Pregnancy, Using Safety Belts . . . 64
Privacy Vehicle Data Recording . . . . . . . 322
Program Courtesy Transportation . . . . . . 317
Proposition 65 Warning,
California . . . . . . . . . . . .227, 243, 281
R
Radio Frequency Statement . . . . 321
Reading Lamps . . . . . . . . . . . . . . . . . 152
Rear Seat Armrest . . . . . . . . . . . . . . . 58
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 56
Rear Vision Camera (RVC) . . . . . 203
Rear Window Sunshade . . . . . . . . . 47 Rearview Mirrors
Automatic Dimming . . . . . . . . . . . . . 44
Reclining Seatbacks . . . . . . . . . . . . . 52
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 305
Records Maintenance . . . . . . . . . . . . . . . . . . 307
Recreational Vehicle Towing . . . . 284
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 315
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . 27
Remote Vehicle Start . . . . . . . . . . . . 33
Replacement Bulbs . . . . . . . . . . . . . 248
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 77
Maintenance . . . . . . . . . . . . . . . . . . 306
Replacing Airbag System . . . . . . . . 77
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 91
Replacing Safety Belt System
Parts after a Crash . . . . . . . . . . . . . 65
Reporting Safety Defects Canadian Government . . . . . . . . 322
General Motors . . . . . . . . . . . . . . . 322
U.S. Government . . . . . . . . . . . . . 321
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 84
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Index 345
TransmissionAutomatic . . . . . . . . . . . . . . . . . . . . . 181
Fluid, Automatic . . . . . . . . . . . . . . 234
Messages . . . . . . . . . . . . . . . . . . . . 136
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 317
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 151
Turn Signal Bulb Replacement . . . . . . . . . . . . 247
U
Uniform Tire Quality Grading . . . 271
Universal Remote System . . . . . . 145
Operation . . . . . . . . . . . . . . . . . . . . . 147
Programming . . . . . . . . . . . . . . . . . 145
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 40
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 164
Identification Number (VIN) . . . 308
Load Limits . . . . . . . . . . . . . . . . . . . 170
Messages . . . . . . . . . . . . . . . . . . . . 128
Personalization . . . . . . . . . . . . . . . 138
Reminder Messages . . . . . . . . . . 137 Vehicle (cont'd)
Remote Start . . . . . . . . . . . . . . . . . . . 33
Security . . . . . . . . . . . . . . . . . . . . . . . . 40
Speed Messages . . . . . . . . . . . . . 137
Towing . . . . . . . . . . . . . . . . . . . . . . . . 284
Vehicle Ahead Indicator . . . . . . . . 118
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . 261
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . . . 322
Vehicle Hold Automatic . . . . . . . . . . . . . . . . . . . . . 189
Vehicle Hold (AVH) Automatic . . . . . . . . . . . . . . . . . . . . . 189
Ventilation, Air . . . . . . . . . . . . . . . . . . 160
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
W
Warning Brake System Light . . . . . . . . . . . .116
Caution and Danger . . . . . . . . . . . . . 2
Lane Departure (LDW) . . . . . . . 215
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 107
Warnings Hazard Flashers . . . . . . . . . . . . . . 150
Washer Fluid . . . . . . . . . . . . . . . . . . . 241
Wheels Alignment and Tire Balance . . 272 Wheels (cont'd)
Different Size . . . . . . . . . . . . . . . . . 270
Replacement . . . . . . . . . . . . . . . . . 272
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Where to Put the Restraint . . . . . . 84
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Windows . . . . . . . . . . . . . . . . . . . . . . . . 44 Messages . . . . . . . . . . . . . . . . . . . . 137
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Windshield Replacement . . . . . . . . . . . . . . . . . 246
Wiper/Washer . . . . . . . . . . . . . . . . 102
Winter
Driving . . . . . . . . . . . . . . . . . . . . . . . . 168
Winter Tires . . . . . . . . . . . . . . . . . . . . 255
Wiper Blade Replacement . . . . . . 245
Wireless Charging . . . . . . . . . . . . . . 106