
Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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334 Customer Information
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-252-1112; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Buick reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Buick reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.

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Customer Information 335
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery. .
Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help you
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt

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336 Customer Information
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled
“Limited Warranty and
Owner Assistance Information” furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs

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Customer Information 337
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.

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Customer Information 341
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go tohttp://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport
Canada at 1-800-333-0510 or
write to: Transport Canada
Road Safety Branch
80 rue Noel
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232–5136
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.

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OnStar 347
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi
®Hotspot (If
Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=, wait for
the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen. 2. The Wi-Fi settings will display
the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
RemoteLink mobile app, or by
contacting an OnStar Advisor.
OnStar RemoteLink
®Mobile App
(If Equipped)
Download the OnStar RemoteLink
mobile app to select Apple
®iOS,
Android™, BlackBerry®,
or Windows®mobile devices.
OnStar Subscribers can access the
following services from a mobile
device: .
Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send directions to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
For OnStar RemoteLink information
and compatibility, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.

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Index 355
ArmrestRear Seat . . . . . . . . . . . . . . . . . . . . . . 60
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 334
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 218
Assistance Systems for
Parking and Backing . . . . . . . . . . 214
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 45
Door Locks . . . . . . . . . . . . . . . . . . . . . 36
Forward Braking . . . . . . . . . . . . . . 221
Headlamp System . . . . . . . . . . . . 161
Transmission . . . . . . . . . . . . . . . . . 195
Transmission Fluid . . . . . . . . . . . 248
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . 197
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 260
B
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 166
Power Protection . . . . . . . . . . . . . 166
Voltage and Charging Messages . . . . . . . . . . . . . . . . . . . 140
Battery - North America . . . . 259, 298 Blade Replacement, Wiper . . . . . 261
Brake
Parking, Electric . . . . . . . . . . . . . . 199
System Warning Light . . . . . . . . 124
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 257 Antilock . . . . . . . . . . . . . . . . . . . . . . . 198
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 201
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 258
System Messages . . . . . . . . . . . . 140
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 178 Automatic Forward . . . . . . . . . . . 221
Break-In, New Vehicle . . . . . . . . . . 187
Bulb Replacement . . . . . . . . . . . . . . 265 Halogen Bulbs . . . . . . . . . . . . . . . . 263
Headlamp Aiming . . . . . . . . . . . . . 263
Headlamps . . . . . . . . . . . . . . . . . . . 263
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . . . 264
License Plate Lamps . . . . . . . . . 264
Buying New Tires . . . . . . . . . . . . . . . 286C
Calibration . . . . . . . . . . . . . . . . . . . . . . 111
California Fuel Requirements . . . . . . . . . . . 227
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 239 California
Proposition
65 Warning . . . . . . . . . .239, 259, 298
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 328
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 194
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 37
Winter Driving . . . . . . . . . . . . . . . . 181
Cargo
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 102
Management System . . . . . . . . . 103
Tie-Downs . . . . . . . . . . . . . . . . . . . . 103
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 101
Chains, Tire . . . . . . . . . . . . . . . . . . . . 290
Charging System Light . . . . . . . . . 122
Check Malfunction IndicatorEngine Light . . . . . . . . . . . . . . . . 122
Child Restraints Infants and Young Children . . . . . 82
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 87
Older Children . . . . . . . . . . . . . . . . . . 81
Securing . . . . . . . . . . . . . . . . . . . . 94, 96
Systems . . . . . . . . . . . . . . . . . . . . . . . . 85

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Index 357
Driving (cont'd)Defensive . . . . . . . . . . . . . . . . . . . . . 177
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 178
Environment . . . . . . . . . . . . . . . . . . 176
For Better Fuel Economy . . . . . . . 25
Hill and Mountain Roads . . . . . . 181
If the Vehicle is Stuck . . . . . . . . . 183
Loss of Control . . . . . . . . . . . . . . . 179
Off-Road Recovery . . . . . . . . . . . 179
Vehicle Load Limits . . . . . . . . . . . 183
Wet Roads . . . . . . . . . . . . . . . . . . . 180
Winter . . . . . . . . . . . . . . . . . . . . . . . . 181
Driving the Vehicle . . . . . . . . . . . . . . . . 2
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 168
E
Electric Parking Brake . . . . . . . . . . 199
Electric Parking Brake Light . . . . 125
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 237
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 266
Fuses and Circuit Breakers . . . 266
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 269
Overload . . . . . . . . . . . . . . . . . . . . . 265 Electrical System (cont'd)
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 270
Emergency
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 345
Engine Air Cleaner/Filter . . . . . . . . . . . . . 249
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 122
Compartment Overview . . . . . . . 242
Coolant . . . . . . . . . . . . . . . . . . . . . . . 252
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . .119
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . 127
Cooling System . . . . . . . . . . . . . . . 251
Cooling System Messages . . . 142
Drive Belt Routing . . . . . . . . . . . . 329
Exhaust . . . . . . . . . . . . . . . . . . . . . . 194
Heater . . . . . . . . . . . . . . . . . . . . . . . . 191
Oil Life System . . . . . . . . . . . . . . . 247
Oil Messages . . . . . . . . . . . . . . . . . 143
Oil Pressure Light . . . . . . . . . . . . 128
Overheating . . . . . . . . . . . . . . . . . . 255
Power Messages . . . . . . . . . . . . . 143
Running While Parked . . . . . . . . 195
Starting . . . . . . . . . . . . . . . . . . . . . . . 189
Entry Lighting . . . . . . . . . . . . . . . . . . . 165 Equipment, Towing . . . . . . . . . . . . . 236
Event Data Recorders . . . . . . . . . . 342
Exit Lighting . . . . . . . . . . . . . . . . . . . . 166
Extended Parking . . . . . . . . . . . . . . . 194
Extender, Safety Belt . . . . . . . . . . . . 66
Exterior Lamp Controls . . . . . . . . . 159
Exterior Lamps Off Reminder . . . 161
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 166
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 11
Filter, Engine Air Cleaner . . . . . . . . . . . 249
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 161
Flashers, Hazard Warning . . . . . . 163
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 291 Changing . . . . . . . . . . . . . . . . . . . . . 292
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 313
Fluid Automatic Transmission . . . . . . 248
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 258
Washer . . . . . . . . . . . . . . . . . . . . . . . 256
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 164
Folding Mirrors . . . . . . . . . . . . . . . . . . 45
Forward Automatic Braking . . . . . 221
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 218