Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955666) - 2017 - crc - 8/4/16
266 Vehicle Care
FusesUsage
DRL/
LO BEAM Daytime running
lamps relay/
Low-beam
headlamp relay
DSPLY Display
FRT WSW Front windshield washer
HTD/
COOL SEAT Heated/Cooled
seats
HVAC HVAC
INADV PWR INT LAMPS Inadvertent power/
Interior lamps
INFOTMNT/ MSM Infotainment/
Memory seat
module
LT TRN SIG Left turn signal lamp
OBS
DET/URS Rear park assist/
Side blind zone
alert/Forward
collision alert/
Universal remote
system
PDM Power mirrors/ Liftgate release Fuses
Usage
PWR MODE Power mode PWR MIR Power mirrors
RDO Radio
REAR WPR Rear wiper
RT TRN SIG Right turn signal lamp
STR WHL ILLUM Steering wheel
illumination
USB CHRG USB charging
Relay Side
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955666) - 2017 - crc - 8/4/16
330 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 330
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 332
Customer Assistance for Text Telephone (TTY) Users . . . . . 333
Online Owner Center . . . . . . . . . 333
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 334
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 334
Scheduling Service Appointments . . . . . . . . . . . . . . . 336
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 336
Collision Damage Repair . . . . . 337
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 339
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 340
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 340
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 341
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 341
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 341
Event Data Recorders . . . . . . . . 342
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 342
Infotainment System . . . . . . . . . . 343
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955666) - 2017 - crc - 8/4/16
Customer Information 343
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
SeeOnStar Additional
Information 0349.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955666) - 2017 - crc - 8/4/16
356 Index
CheckIgnition Transmission Lock . . . 257
Malfunction Indicator
Engine Light . . . . . . . . . . . . . . . . .116
Child Restraints Infants and Young Children . . . . . 80
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 85
Older Children . . . . . . . . . . . . . . . . . . 78
Securing . . . . . . . . . . . . . . . . . . . . 92, 94
Systems . . . . . . . . . . . . . . . . . . . . . . . . 82
Circuit Breakers . . . . . . . . . . . . . . . . 261
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 304
Interior Care . . . . . . . . . . . . . . . . . . 308
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . 179
Rear . . . . . . . . . . . . . . . . . . . . . 184, 185
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Cluster, Instrument . . . . . . . . . . . . . 110
Collision Damage Repair . . . . . . . 337
Compact Spare Tire . . . . . . . . . . . . 296
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 97
Compass . . . . . . . . . . . . . . . . . . . . . . . 105
Connections
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 346 Control
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 212
Control of a Vehicle . . . . . . . . . . . . . 190
Convenience Net . . . . . . . . . . . . . . . 100
Convex Mirrors . . . . . . . . . . . . . . . . . . 40
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 247
Engine Temperature Gauge . . .112
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 120
Cooling . . . . . . . . . . . . . . .179, 184, 185
Cooling System . . . . . . . . . . . . . . . . . 246 Engine Messages . . . . . . . . . . . . 129
Courtesy Lamps . . . . . . . . . . . . . . . . 150
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 336
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Engine . . . . . . . . . . . . . . . . . . . . . . . . 241
Cruise Control . . . . . . . . . . . . . . . . . . 214
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Messages . . . . . . . . . . . . . . . . . . . . 128
Cupholders . . . . . . . . . . . . . . . . . . . . . . 97
Customer Assistance . . . . . . . . . . . 333 Offices . . . . . . . . . . . . . . . . . . . . . . . . 332
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 333 Customer Information
Service Publications
Ordering Information . . . . . . . . 339
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 330
D
Damage Repair, Collision . . . . . . . 337
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 343
OnStar . . . . . . . . . . . . . . . . . . . . . . . 342
Data Recorders, Event . . . . . . . . . 342
Daytime Running Lamps/ Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . . . . 147
Defensive Driving . . . . . . . . . . . . . . . 189
Delayed Entry Lighting . . . . . . . . . 151
Delayed Exit Lighting . . . . . . . . . . . 152
Delayed Headlamps . . . . . . . . . . . . 148
Delayed Locking . . . . . . . . . . . . . . . . . 33
Devices
Auxiliary . . . . . . . . . . . . . . . . . . . . . . 167
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 348
Distracted Driving . . . . . . . . . . . . . . . 189
Dome Lamps . . . . . . . . . . . . . . . . . . . 150
Door
Ajar Messages . . . . . . . . . . . . . . . 128
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955666) - 2017 - crc - 8/4/16
Index 359
I
Ignition Positions . . . . . . . . . . . . . . . 199
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . . . 257
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 38
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . .119
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 80
Infotainment . . . . . . . . . . . . . . . . . . . . 154
Infotainment System . . . . . . . . . . . . 343
Instrument Cluster . . . . . . . . . . . . . . 110
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . 97
Interior Rearview Mirrors . . . . . . . . . 41
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 297
K
Key and Lock Messages . . . . . . . . 130
Keyless EntryRemote (RKE) System . . . . . . . . . 29
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
L
Labeling, Tire Sidewall . . . . . . . . . . 270
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 150
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 150
Exterior Controls . . . . . . . . . . . . . . 146
License Plate . . . . . . . . . . . . . . . . . 259
Malfunction Indicator . . . . . . . . . .116
Messages . . . . . . . . . . . . . . . . . . . . 130
Reading . . . . . . . . . . . . . . . . . . . . . . 151
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 223
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Lap-Shoulder Belt . . . . . . . . . . . . . . . 59
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 91
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . 85
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Lighting Adaptive Forward . . . . . . . . . . . . . 148
Delayed Entry . . . . . . . . . . . . . . . . 151
Delayed Exit . . . . . . . . . . . . . . . . . . 152
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 151
Illumination Control . . . . . . . . . . . 150
Parade Dimming . . . . . . . . . . . . . . 152 Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Airbag Readiness . . . . . . . . . . . . . .114
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . .118
Brake System Warning . . . . . . . .118
Charging System . . . . . . . . . . . . . .115
Cruise Control . . . . . . . . . . . . . . . . 122
Engine Coolant Temperature Warning . . . . . . . 120
Engine Oil Pressure . . . . . . . . . . 120
Flash-to-Pass . . . . . . . . . . . . . . . . . 147
High-Beam On . . . . . . . . . . . . . . . . 121
High/Low Beam Changer . . . . . 147
Lane Departure Warning . . . . . . .119
Safety Belt Reminders . . . . . . . . .113
Security . . . . . . . . . . . . . . . . . . . . . . 121
StabiliTrak
®Indicator . . . . . . . . . .119
Tire Pressure . . . . . . . . . . . . . . . . . 120
Tow/Haul Mode . . . . . . . . . . . . . . . .119
Locks Automatic Door . . . . . . . . . . . . . . . . . 33
Delayed Locking . . . . . . . . . . . . . . . . 33
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Lockout Protection . . . . . . . . . . . . . . 34
Power Door . . . . . . . . . . . . . . . . . . . . . 33
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Loss of Control . . . . . . . . . . . . . . . . . 191
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955666) - 2017 - crc - 8/4/16
Index 361
Operating ModeOverheated Engine
Protection . . . . . . . . . . . . . . . . . . . 251
Operation Infotainment System . . . . . . . . . . 156
Ordering Service Publications . . . . . . . . . . 339
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 108
Overheated Engine Protection Operating Mode . . . . 251
Overheating, Engine . . . . . . . . . . . . 250
Overview . . . . . . . . . . . . . . . . . . . . . . . 156
P
Parade Dimming . . . . . . . . . . . . . . . . 152
Park Shifting Into . . . . . . . . . . . . . . . . . . . 204
Shifting Out of . . . . . . . . . . . . . . . . 205
Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . . 41
Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . .211
Brake and P (Park)Mechanism Check . . . . . . . . . . 257
Over Things That Burn . . . . . . . 205
Parking Assist . . . . . . . . . . . . . . . . . . 218
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 114 Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Passenger Sensing System . . . . . 72
Perchlorate Materials Requirements, California . . . . . . 237
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 136
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 170
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 33
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Outlets . . . . . . . . . . . . . . . . . . . . . . . 108
Protection, Battery . . . . . . . . . . . . 153
Retained Accessory (RAP) . . . 203
Seat Adjustment . . . . . . . . . . . . . . . . 48
Steering Fluid . . . . . . . . . . . . . . . . . 252
Windows . . . . . . . . . . . . . . . . . . . . . . . 42
Pregnancy, Using Safety Belts . . . 63
Privacy Vehicle Data Recording . . . . . . . 341
Program Courtesy Transportation . . . . . . 336
Proposition 65 Warning,
California . . . . . . . . . . . .237, 255, 297
R
Radio Frequency Statement . . . . 340
Radio Reception . . . . . . . . . . . . . . . . 162
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 159
Satellite . . . . . . . . . . . . . . . . . . . . . . . 162
Reading Lamps . . . . . . . . . . . . . . . . . 151
Rear Climate Control System . . . . . . . . . . . . . . . . . . . 184, 185
Rear Seat Audio (RSA)
System . . . . . . . . . . . . . . . . . . . . . . . . 169
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 53
Rear Vision Camera (RVC) . . . . . 216
Rear Window Washer/Wiper . . . . 105
Rearview Mirrors Automatic Dimming . . . . . . . . . . . . . 41
Reclining Seatbacks . . . . . . . . . . . . . 49
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 324
Records Maintenance . . . . . . . . . . . . . . . . . . 326
Recreational Vehicle Towing . . . . 300
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 334
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 29
Remote Vehicle Start . . . . . . . . . . . . 31
Replacement Bulbs . . . . . . . . . . . . . 260
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9955666) - 2017 - crc - 8/4/16
Index 363
Shift Lock Control FunctionCheck, Automatic
Transmission . . . . . . . . . . . . . . . . . . 256
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 204
Out of Park . . . . . . . . . . . . . . . . . . . 205
Side Blind Zone Alert (SBZA) . . . 221
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 149
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 296
Special Application Services . . . . 321
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 328
Speedometer . . . . . . . . . . . . . . . . . . . 111
StabiliTrak Indicator Light . . . . . . . . . . . . . . . . .119
Start Assist, Hill . . . . . . . . . . . . . . . . . 212
Start Vehicle, Remote . . . . . . . . . . . 31
Starter Switch Check . . . . . . . . . . . 256
Starting the Engine . . . . . . . . . . . . . 201
Steering . . . . . . . . . . . . . . . . . . . . . . . . 190 Fluid, Power . . . . . . . . . . . . . . . . . . 252
Wheel Adjustment . . . . . . . . . . . . 103
Wheel Controls . . . . . . . . . . . . . . . 104
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cargo Cover . . . . . . . . . . . . . . . . . . . . 99 Storage Areas (cont'd)
Cargo Management System . . . . 99
Center Console . . . . . . . . . . . . . . . . . 98
Convenience Net . . . . . . . . . . . . . 100
Glove Box . . . . . . . . . . . . . . . . . . . . . . 97
Instrument Panel . . . . . . . . . . . . . . . 97
Roof Rack System . . . . . . . . . . . . 100
Storage Compartments . . . . . . . . . . 97
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 195
Summer Tires . . . . . . . . . . . . . . . . . . 269
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 44
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 220
Infotainment . . . . . . . . . . . . . 154, 343
Rear Seat Audio (RSA) . . . . . . . 169
Roof Rack . . . . . . . . . . . . . . . . . . . . 100
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 111
Taillamps Turn Signal and Stoplamps . . . 259
Text Telephone (TTY) Users . . . . 333
Theft-Deterrent Systems . . . . . . . . . 38 Immobilizer . . . . . . . . . . . . . . . . . . . . . 38
Third-Row Seats . . . . . . . . . . . . . . . . . 55
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
All-Season . . . . . . . . . . . . . . . . . . . . 268
Buying New Tires . . . . . . . . . . . . . 282
Chains . . . . . . . . . . . . . . . . . . . . . . . . 286
Changing . . . . . . . . . . . . . . . . . . . . . 288
Compact Spare . . . . . . . . . . . . . . . 296
Designations . . . . . . . . . . . . . . . . . 272
Different Size . . . . . . . . . . . . . . . . . 283
If a Tire Goes Flat . . . . . . . . . . . . 287
Inspection . . . . . . . . . . . . . . . . . . . . 280
Messages . . . . . . . . . . . . . . . . . . . . 133
Pressure . . . . . . . . . . . . . . . . . . . . . . 275
Pressure Light . . . . . . . . . . . . . . . . 120
Pressure Monitor Operation . . 277
Pressure Monitor System . . . . . 276
Rotation . . . . . . . . . . . . . . . . . . . . . . 280
Sidewall Labeling . . . . . . . . . . . . . 270
Terminology and Definitions . . 272
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 284
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 285
Wheel Replacement . . . . . . . . . . 286
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 281
Winter . . . . . . . . . . . . . . . . . . . . . . . . 269
Tow/Haul Mode . . . . . . . . . . . . . . . . . 209
Tow/Haul Mode Light . . . . . . . . . . . 119