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Infotainment System 191
.The vehicle is driving on slippery
road surfaces such as sand,
gravel, or snow.
. The vehicle is traveling on
winding roads or long straight
roads.
. The vehicle is approaching a tall
building or a large vehicle.
. The surface streets run parallel
to a freeway.
. The vehicle has been transferred
by a vehicle carrier or a ferry.
. The current position calibration
is set incorrectly.
. The vehicle is traveling at high
speed.
. The vehicle changes directions
more than once, or the vehicle is
turning on a turn table in a
parking lot.
. The vehicle is entering and/or
exiting a parking lot, garage, or a
lot with a roof.
. The GPS signal is not received.
. A roof carrier is installed on the
vehicle. .
Tire chains have been installed.
. The tires are replaced or worn.
. The tire pressure for the tires is
incorrect.
. This is the first navigation use
after the map data is updated.
. The 12-volt battery was
disconnected for several days.
. The vehicle is driving in heavy
traffic where driving is at low
speeds, and the vehicle is
stopped and started repeatedly.
Problems with Route
Guidance
Inappropriate route guidance can
occur under one or more of the
following conditions:
.
The turn was not made on the
road indicated.
. Route guidance might not be
available when using automatic
rerouting for the next right or
left turn.
. The route might not be changed
when using automatic rerouting. .
There is no route guidance when
turning at an intersection.
. Plural names of places might be
announced occasionally.
. It could take a long time to
operate automatic rerouting
during high-speed driving.
. Automatic rerouting might
display a route returning to the
set waypoint if heading for a
destination without passing
through a set waypoint.
. The route prohibits the entry of a
vehicle due to a regulation by
time or season or any other
regulation which may be given.
. Some routes might not be
searched.
. The route to the destination
might not be shown if there are
new roads, if roads have
recently changed, or if certain
roads are not listed in the map
data. See Maps0172.
To recalibrate the vehicle's position
on the map, park with the vehicle
running for two to five minutes, until
the vehicle position updates. Make
Buick Cascada Owner Manual (GMNA-Localizing-U.S.-9967834) - 2017 - crc -
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192 Infotainment System
sure the vehicle is parked in a
location that is safe and has a clear
view of the sky and away from large
obstructions.
If the System Needs
Service
If the navigation system needs
service and the steps listed here
have been followed but there are
still problems, seeProblems with
Route Guidance 0191.
Map Data Updates
The map data in the vehicle is the
most up-to-date information
available when the vehicle was
produced. The map data is updated
periodically, provided that the map
information has changed.
For questions about the operation of
the navigation system or the update
process, contact the GM Nav Disc
Center toll-free phone number,
1-877-NAV-DISC (1-877-628-3472)
or go to the center ’s website,
www.gmnavdisc.com. If updates are
needed, call the GM Nav Disc
Center or order a new Map Update online. To order map data, have the
vehicle’s Vehicle Identification
Number (VIN) available. See
Vehicle Identification Number
(VIN)
0344.
After receiving the updated map
data, see Maps0172.
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system.
As the map data is updated, more
detail can become available for
areas that previously had limited
detail. See Map Data
Updates 0192.
Voice Recognition
Voice recognition allows for
hands-free operation of the system
features.
Voice recognition can be used when
the radio is on or when Retained
Accessory Power (RAP) is active.
See Retained Accessory Power
(RAP) 0231. The system maintains
a minimum volume level.
Using Voice Recognition
1. Pressb/gon the steering
wheel. The audio system
mutes. A voice prompt states,
“Please say a command.” Wait
until the tone is heard before
speaking.
If there is no tone, make sure
that the volume is turned up.
While voice recognition is
active, the system displays a
g
symbol in the top right of the
screen.
2. Clearly speak one of the commands listed later in this
section.
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OnStar 365
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. With the OnStar Basic Plan,
every 60 days.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar services if
the vehicle is disposed of, sold,
transferred, or if the lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada). .
Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
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OnStar 367
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0253. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
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376 Index
Locks (cont'd)Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Lockout Protection . . . . . . . . . . . . . . 29
Power Door . . . . . . . . . . . . . . . . . . . . . 28
Loss of Control . . . . . . . . . . . . . . . . . 220
Low Fuel Warning Light . . . . . . . . . 108
Low-Profile Tires . . . . . . . . . . . . . . . . 290
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 76
Lumbar Adjustment . . . . . . . . . . . . . . 48 Front Seats . . . . . . . . . . . . . . . . . . . . . 48
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 343
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 338
Maintenance Schedule . . . . . . . . . 332
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 341
Malfunction Indicator Lamp . . . . . 102
Manual Mode . . . . . . . . . . . . . . . . . . . 235
Map Data Updates . . . . . . . . . . . . . . 192
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Media Avoiding Untrusted Devices . . 157
Menu
Configure . . . . . . . . . . . . . . . . . . . . . 185 Messages
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .113
Messaging Text . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 34
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 33
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 33
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 33
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Mirrors, Interior Rearview . . . . . . . . 34
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 296
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Multi-band Antenna . . . . . . . . . . . . . 147
N
Navigation Destination . . . . . . . . . . . . . . . . . . . 174
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 362
Using the System . . . . . . . . . . . . . 168
Navigation Symbols . . . . . . . . . . . . 172
New Vehicle Break-In . . . . . . . . . . . 227
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 99 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 220
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 260
Engine Oil Life System . . . . . . . 262
Pressure Light . . . . . . . . . . . . . . . . 107
Older Children, Restraints . . . . . . . 69
Online Owner Center . . . . . . . . . . . 350
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 359
OnStar System . . . . . . . . . . . . . . . . . 167
OnStar
®Additional
Information . . . . . . . . . . . . . . . . . . . . 365
OnStar
®Connections . . . . . . . . . . . 362
OnStar®Destination
Download . . . . . . . . . . . . . . . . . . . . . 184
OnStar
®Diagnostics . . . . . . . . . . . . 364
OnStar®Emergency . . . . . . . . . . . . 361
OnStar®Navigation . . . . . . . . . . . . . 362
OnStar®Overview . . . . . . . . . . . . . . 360
OnStar®Security . . . . . . . . . . . . . . . 361
Operate Pedal Light . . . . . . . . . . . . 105
Operation
Fog Lamps . . . . . . . . . . . . . . . . . . . 123
Ordering Service Publications . . . . . . . . . . 356
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380 Index
Transportation Program,Courtesy . . . . . . . . . . . . . . . . . . . . . . 353
Trip Odometer . . . . . . . . . . . . . . . . . . . 99
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 122
U
Uniform Tire Quality Grading . . . 304
UpdatesMap Data . . . . . . . . . . . . . . . . . . . . . 192
Software . . . . . . . . . . . . . . . . . . . . . . 137
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Using the Navigation System . . . 168
Using the System . . . . . . . . . . . . . . . 132
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 31
Control . . . . . . . . . . . . . . . . . . . . . . . 219
Identification Number (VIN) . . . 344
Load Limits . . . . . . . . . . . . . . . . . . . 224
Messages . . . . . . . . . . . . . . . . . . . . .113
Personalization . . . . . . . . . . . . . . . .113
Remote Start . . . . . . . . . . . . . . . . . . . 26
Security . . . . . . . . . . . . . . . . . . . . . . . . 31
Towing . . . . . . . . . . . . . . . . . . . . . . . . 318
Vehicle Ahead Indicator . . . . . . . . 106 Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 295
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 358
Vehicle Positioning . . . . . . . . . . . . . 190
Ventilation, Air . . . . . . . . . . . . . . . . . . 215
Viewing Pictures . . . . . . . . . . . . . . . . . . . . . . 156
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Voice Recognition . . . . . . . . . . . . . . 192
W
Warning Brake System Light . . . . . . . . . . . 104
Lane Departure (LDW) . . . . . . . 248
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . . 97
Warnings Hazard Flashers . . . . . . . . . . . . . . 122
Washer Fluid . . . . . . . . . . . . . . . . . . . 269
Wheels Alignment and Tire Balance . . 306
Different Size . . . . . . . . . . . . . . . . . 304
Replacement . . . . . . . . . . . . . . . . . 306
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Where to Put the Restraint . . . . . . 75
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Windows . . . . . . . . . . . . . . . . . . . . . . . . 34 Windows (cont'd)
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Windshield Wiper/Washer . . . . . . . . . . . . . . . . . . 94
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 222
Winter Tires . . . . . . . . . . . . . . . . . . . . 289
Wiper Blade Replacement . . . . . . 273