a, a, ..... N
" N ..... 0 N > 00
Starting the engine
when there is a
malfunction
Appl ies to: vehicles with convenience key
It may not be possible to start the engine under
certain circumstances, for example if the battery
in the vehicl e key is drained, if interference is af
fect ed the key or if there is a syst em malfunc
tion.
Fig. 91 Steer ing colum n/remote co ntro l key: starting the
e ngi ne if there is
a malfunction
As long as the message II Key not recognized.
See owner's manual or
II Remote control key:
hold back of key against the designated area.
See owner's manual
appears, you can start the
vehicle w ith the emergency starting function .
.,. Press the brake pedal.
.,. Hold the master key in the location indicated in
the illustration
f>l) r:> fig. 91.
.,. Press the I STAR T ENGIN E ST OPI button r:> _&. in
Starting the engine on page
79. The engine will
start.
.,. Drive to an authorized A udi dealer or author
ized Audi Service Facility immediately to have
the malfunction cor rected.
@ Tips
You can d isplay the message that appears
during an emergency engine start again by
pressing the
I START ENGINE STOPI button.
l l Market -s p ecific
D rivi ng
Start/Stop system
Description
Applies to: vehicles with Start/Stop system
The Start/Stop system can help increase fuel
economy and reduce CO2 emissions.
In Start/Stop mode, the engine shuts off auto
matically when the vehicle is stopped, such as at
a traffic light. The ignition remains switched on
during this stop phase. The engine w ill restart
automat ically when needed.
The Start/Stop system is automat ically act ivated
as soon as the ignition is switched on.
Basic requirements for Start/Stop mode
-The driver's door must be closed .
- The driver's seat belt much be fastened.
- The hood must be closed.
- The vehicle must have driven faster than
2 mph
(3 km/h) since the last time it stopped.
(D Note
Always switch the Start/Stop system off when
driving through water
r:> page 83.
(D Tips
The engine stops shortly before the veh icle
comes to a stop
l). The full function of the
brake booster and the power steering is still
available.
Stopping /starting the engine
Applies to: vehicles with Start/Stop system
Fig. 92 Instrument cluster: eng ine swi tched off (stop
phase)
81
Intelligent Technology
and at cold times of the year. A lot of energy is
used but little is generated. It is also critical
when the engine is not running but electrical
equipment is switched on. In this case, energy is
used but none is generated.
In situations like this, energy management will
actively regulate the distribution of energy.
Long periods without use
If you do not drive your vehicle for several days or
weeks, electrical equipment is gradually scaled
back or switched off. This reduces energy use and
ensures the vehicle will be able to start after long
periods of time. Some convenience functions
such as opening with the remote control key may not be available. These convenience functions
will be available again once you switch the igni tion on and start the engine.
With the engine switched off
The vehicle battery will drain if you use Infotain
ment functions such as listening to the radio
while the engine is switched off.
If the vehicle's ability to start may be impaired by
the energy use, a message will appear in the In
fotainment system display. The message indi
cates that the system will switch off automatical ly soon . If you would like to continue using the
functions, you must start the engine.
With the engine running
Although electrical energy is generated while
driving, the vehicle battery can drain . This can
happen if little energy is generated but much is
used, and the charge level of the vehicle battery
is not optimal.
To restore the balance of energy, components that require large amounts of energy are temporar ily scaled back or switched off. Heating sys
tems in part icular require a great deal of energy .
If you notice, for example, that the seat heating*
or rear window defogger is not working, then it
has been temporarily reduced or switched off.
These systems are available again as soon as the
energy supply has been restored .
In addition , you may notice that the idle speed
has slightly increased. That is normal and no
156
cause for concern . By increasing the idling speed,
the additional required energy will be generated
and the vehicle battery will be charged.
Notice about data
recorded by the Event
Data Recorder and
vehicle control modules
Event Data Recorder
This vehicle is equipped with an Event Data Re
corder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like situa
tions, such as an airbag deployment or hitting a road obstacle, data that will assist in understand
ing how a vehicle's systems performed . The EDR
is designed to record data related to vehicle dy
namics and safety systems for a short period of
time, typically 30 seconds or less. The EDR in this
vehicle is designed to record such data as:
- How various systems in your vehicle were oper
ating;
- Whether or not the driver and passenger safety
belts were buckled/fastened;
- How far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
- How fast the vehicle was traveling.
These data can help provide a better understand
ing of the circumstances in which crashes and in
juries occur. NOTE: EDR data are recorded by your
vehicle only if a non-trivial crash situation occurs;
no data are recorded by the EDR under normal
driving conditions and no personal data (e.g .,
name, gender, age, and crash location) are re
corded . However, other parties, such as law en
forcement, could combine the EDR data with the
type of personally identifying data routinely ac
quired during a crash investigation .
To read data recorded by an EDR, special equip
ment is required, and access to the vehicle or the
EDR is needed . In addition to the vehicle manu
facturer, other parties, such as law enforcement,
that have the special equipment, can read the in
formation if they have access to the vehicle or the EDR.
~
CXl CXl .... N r--N .... 0 N > 00
-If a t least two minutes have passed after
the last time the ignition was switched
off,
you can reset the access counter back to "O" as needed after switching the ignition on/
off again .
Vehicle status report
Applies to: veh icles with Audi connect e·tron services
You can access various vehicle statuses using the
services, such as:
- high-voltage battery charge level,
- electri c range,
- mileage,
- next inspection .
For addit ional information,
see ¢ page 97, Power
meter overview
and ¢ page 99, Range display .
A WARNING
Do not ignore messages and warning or indi
cator lights that turn on in the vehicle
be
cause of the information in the status report.
T his could le a d to b reak downs in on the ro ad,
ac cidents and serious injuries .
Car Finder
Applies to: vehicles with Audi connect e-tron services
The vehicle collects data under certa in conditions
a n d se nds it to a se rver.
When data is stored, you can access values such
as these us ing the service :
- Vehicle location d isplay,
- Display of one's own locat ion,
- Ro ute to your vehicle.
I f yo ur mobile device also has a navigation f unc
tion, yo u can navigate to your last know n pa rking
l ocat ion .
(D Tips
-The new pa rking location canno t be dete r
mined with this service if the vehicle is
moved after shutt ing the ve hicle
off and
without switching the ignition on and
off
again, for example when being towed o r if
the veh icle is stolen.
Audi connect e-tron s erv ic es
- If the vehicle is moved and shut off again
using the second key, for example, t he new
park ing location is transmitted to the server
after sw itching the ign ition
off.
Charging
Applies to: vehicles with Audi connect e-t ron services
You can contro l and access the hig h-voltage bat
tery charging process remotely using these serv ices. You have the followi ng options:
- check the battery charge level,
- start/end the cha rging p rocess,
- program the charging t imer with/wit hout cl i-
mate con trol,
- deactivate/activate the cha rg ing timer.
Fo r additional information,
see ¢ page 108,
Charging the battery with the Audi e-tron charg
ing system .
A WARNING
Only perform c harg ing f unct io ns on t he h igh
vol tage battery if t he ve hicl e is shut
off co r
r e ct ly, is con nected to a suitable socket an d if
the ignition is switched
off.
Temperature control
Applies to: vehicles with Audi connect e-tron services
You can co ntro l the clima te control in your vehi
cl e remo tely using these serv ices:
- start/end climate control,
- program the timer,
- deactivate/activate the timer.
For additional information,
see ¢ page 118 , Cli
mate control.
A WARNING "---
Only perform the climate cont rol functions i f
your vehicle was shut
off cor rectly and the ig
ni tion is switched off .
199
a, a, ..... N
" N ..... 0 N > 00
Checking and Filling
Engine compartment overview
The most important check points .
-
Fig. 271 Typical location of the reservoir , engine oil dipst ick, and eng ine oil filler opening
(D Coolant expansion tank (-"-) ¢ page 323
@ Engine oil dipstick¢ page 321
® Eng ine oil filling opening ('er.) ¢page 321
@ E ng ine o il label* w ith VW standard
¢ page 319
® Brake fluid reservoir ((0}) ¢ page 325
@ Vehicle battery(+) under a cover
¢ page 326, ¢ page 368
0 Body ground point(-) ¢page 326,
¢page 368
@ Washer fluid reservoir (W) ¢ page 32 7
® Fuse housing ¢ page 364
The o il dipstick( @) and the engine oil f iller
opening( @)
¢fig. 271 can be located in differ
ent posit ions depending on the engine vers ion.
A WARNING
Read and follow all WARN INGS before check
ing anything in the engine compartment
¢page 316.
(D Tips
Plug-in hybrid drive*: read the information re
garding the coolant expansion tank under
¢page 104 and the vehicle battery(+) under
¢page 104 .
Engine oil
Engine oil specifications
The engine oil used must conform to exact speci
fications.
The service interval display in the instrument
cluster of your vehicle will inform you when it is
time for an oil change . We recommend that you
have your oil changed by an authorized Audi Serv
ice Advisor .
If you must add oil between oil changes , use an
oil that matches the Audi oil quality standard
li sted on the sticker. The sticker is located at the
Ill>
319