Audi connect e-tron ser vic es
Audi connect e-tron
services
Introduction
A pp lies to: ve hicles w ith Audi co nnect e-tro n se rv ic es
With Audi connect e-tron services l), you can ac
cess various information or control individual
functions remotely using mobile dev ices (such as
a smartphone) or a web portal.
- Trip
data¢ page 198.
- Doors and lights ¢ page 198.
-Vehicle status report ¢page 199.
-Car Finder¢ page 199.
- Charging ¢ page 199.
-Climate control ¢page 199.
A WARNING
Also read and follow the instructions regard
ing traffic
safety¢ page 158.
Setup
A pp lies to: ve hicles w ith Audi co nn ect e -tro n serv ices
To use Audi connect e-tron services 1), p lease
note the following:
R equi rements
-An authorized Audi dealer must complete a
one-time activation of Audi connect e-tron serv
ices for your veh icle before you can reg ister on
l ine .
- Then register at
etro n .a udiu sa.com. You can
use and manage the Audi co nnect e-tron serv
ices there .
- If you require ass istance w ith the Audi connect
e-tron services, you can call customer service at
( 844 ) 57 3-8 76 6.
-Your mobile devices must be compatible.
l) The mob ile netwo rk service is offe red by a service provid·
er . You can obtain more infor mation about your mobile
network provider from an authorized Aud i dealer or by
ca ll ing
(877) 505-2834. Connected devices are not al
w ays 4G-comp atible. The availability of a high-speed net
wor k m ay be reduced during peak usage or by your loca
tio n, the reception, and other factors . Network coverage
cannot be guaranteed everyw here. Fo r more informa tion
o n mob ile coverage , see the Audi co nnect overv iew fro m
yo ur mob ile netwo rk prov ider.
19 8
Trip data
App lies to : vehicles wi th Audi connect e -tr on services
The Driver Information System collects data un
der certain conditions and sends it to a server.
When data is stored, you can access va lues such
as these using the service:
- driving durat ion,
- average speed driven,
- distance driven,
- average electric consumption.
For additional information on the Driver Informa
tion System, refer to
¢ page 17, Driver informa
tion system.
Doors and lights
App lies to : vehicles wi th Audi connect e- tron services
You can access and disp lay the current status of
the following vehicle data on your mobile devices
without having to be inside the vehicle.
- If the veh icle doors and lids a re open/closed,
- Park ing lights are on/off.
For additional information on opening and clos
i ng the doors or for the vehicle light ing, refer to
¢ page 34, Opening and closing or to ¢ page 51,
Exterior lighting.
(D Tips
- If the high-voltage battery is not charged,
the amount of access requests is limited to
l S after switch ing off the ign ition. This
helps conse rve the 12 vo lt vehicle battery.
You cannot contro l functions or access in
formation if the charge leve l of the 12 volt
vehicle battery is too low.
CXl CXl .... N r--N .... 0 N > 00
-If a t least two minutes have passed after
the last time the ignition was switched
off,
you can reset the access counter back to "O" as needed after switching the ignition on/
off again .
Vehicle status report
Applies to: veh icles with Audi connect e·tron services
You can access various vehicle statuses using the
services, such as:
- high-voltage battery charge level,
- electri c range,
- mileage,
- next inspection .
For addit ional information,
see ¢ page 97, Power
meter overview
and ¢ page 99, Range display .
A WARNING
Do not ignore messages and warning or indi
cator lights that turn on in the vehicle
be
cause of the information in the status report.
T his could le a d to b reak downs in on the ro ad,
ac cidents and serious injuries .
Car Finder
Applies to: vehicles with Audi connect e-tron services
The vehicle collects data under certa in conditions
a n d se nds it to a se rver.
When data is stored, you can access values such
as these us ing the service :
- Vehicle location d isplay,
- Display of one's own locat ion,
- Ro ute to your vehicle.
I f yo ur mobile device also has a navigation f unc
tion, yo u can navigate to your last know n pa rking
l ocat ion .
(D Tips
-The new pa rking location canno t be dete r
mined with this service if the vehicle is
moved after shutt ing the ve hicle
off and
without switching the ignition on and
off
again, for example when being towed o r if
the veh icle is stolen.
Audi connect e-tron s erv ic es
- If the vehicle is moved and shut off again
using the second key, for example, t he new
park ing location is transmitted to the server
after sw itching the ign ition
off.
Charging
Applies to: vehicles with Audi connect e-t ron services
You can contro l and access the hig h-voltage bat
tery charging process remotely using these serv ices. You have the followi ng options:
- check the battery charge level,
- start/end the cha rging p rocess,
- program the charging t imer with/wit hout cl i-
mate con trol,
- deactivate/activate the cha rg ing timer.
Fo r additional information,
see ¢ page 108,
Charging the battery with the Audi e-tron charg
ing system .
A WARNING
Only perform c harg ing f unct io ns on t he h igh
vol tage battery if t he ve hicl e is shut
off co r
r e ct ly, is con nected to a suitable socket an d if
the ignition is switched
off.
Temperature control
Applies to: vehicles with Audi connect e-tron services
You can co ntro l the clima te control in your vehi
cl e remo tely using these serv ices:
- start/end climate control,
- program the timer,
- deactivate/activate the timer.
For additional information,
see ¢ page 118 , Cli
mate control.
A WARNING "---
Only perform the climate cont rol functions i f
your vehicle was shut
off cor rectly and the ig
ni tion is switched off .
199
Navigation
Navigation
Opening navigation
Applies to: veh icles w ith navigation system
The navigation system directs you to your desti
nation , around traffic incidents and on alterna
tive routes, if desired .
Fig. 185 Diagram : Ente r dest inatio n menu
"'Press the I NAV/MAPI button.
The
Enter destination menu is displayed after
opening navigation. If availab le, the following in
formation can be d isplayed in the Infotainment
system display:
@ Input field for free text search 200
@ Home address . . . . . . . . . . . . . . . . 202
@ Last destinations . . . . . . . . . . . . . . 201
© Stored favorites . . . . . . . . . . . . . . . 202
If you have connected a cell phone to the MMI,
your directory contacts will also be listed if they
have navigation data assigned to them.
The
Favorites @¢ fig. 185 men u item as well as
the directory/contacts are only shown in the
En·
ter destination
menu if you have entered one o r
more characters using the input field.
Switching between destination entry and the
map :
-Press the I NAV/MAPI button repeated ly until
the map is d isp layed.
Or : select the left contro l
button
> Switch to map.
_& WARNING
- The demands of traffic require yo ur full at
tention . Always read the chapter
~ page 247, Driving safety.
-Obey all traffic laws when driving.
200
.
- The route calculated by the navigation sys
tem is a recommendation for reaching your
destination. Obey traffic lights, stopping re
strictions, one-way streets, lane change re
strictions, etc .
(D Note
- If
the dr iv ing directions conflict with traffic
laws, obey the traffic laws.
- To reduce the risk of an accident, adjust the
volume of the navigat ion system so that s ig
nals from outs ide the veh icle, such as police
and fire s irens, can be heard easily at all
t imes.
(D Tips
- Snow and obstruct ions on the GPS antenna
or interference caused by trees and large
buildings can impair satellite reception and
affect the system's ability to determine the
vehicle position. Several deactivated or mal
functioning satellites can also interrupt GPS
reception and affect the system's ability to
determine the vehicle position.
-Because street names somet imes change,
the names stored in the MMI may in rare
cases differ from the actual street name.
Entering a destination
Free text search for destinations
Applies to: vehicles with navigation system
With the free text search, you con enter the navi
gation destination data all at once in any order using the MMI touch control
pad* or the letter/
number speller (for example, 20 Elm Street, Chi
cago). Likewise, you can search for points of in
terest, contacts, previous destinations or favor
ites to navigate to the desired address.
Press the I NAV/MAPI button repeatedly until the
Enter destination menu is displayed~ page 200,
fig. 185 .
"' Push the control knob up. The input fie ld is dis
played @¢ page 200, fig. 185.
- Enter one or more search terms into the input
field .
""
Media
-Do not u se any wireless devices on the fro nt
seats within range of the airba gs w hile driv
ing. Also read and follow the warnings in
r=> page 271, Fro nt airbags.
CD Note
- Always follow the information found in ¢ 0
in Wi-Fi hotspot on page 195 .
-Please note that there generally are add i
tiona l costs when using an online media
service account, especially when it is used i nternationally.
{!) Tips
-Depending on the Internet connection and
network traff ic, a connection loss can occur
during p layback of on line media serv ices.
-Online media and Internet radio usage de
pends on the serv ice avai lability of the third
party provider.
- Audi AG simply makes the access to on line
media serv ices possible t hrough the MMI
and does not take any respons ibility for the
contents of the onli ne med ia serv ices .
-Always read the chapter r:> page 196, Audi
connect (Infotainment) general informa tion.
-Depending on the mobile device used, the re
may be interr uptions du ring media playback
and when using the
Audi MMI connect app.
T o avoi d inter ruption s when usi ng a mob ile
device, do no t loc k t he s creen on you r mo
bi le dev ice a nd keep the
Audi MMI connect
app in the foreground .
- Co ntact an a utho rized Audi dea le r or a u
thorized Audi Service Facili ty for additional
informat ion about on line media .
228
Multimedia connections
USB adapter for Audi music interface
You can connect your mobile devices (such as a
smartphone or
MP3 player) to the Audi music in
terface and charge them using a special USB
adapter .
®-
Fig. 2 11 Audi USB adapters
You can purchase the USB adapter ¢ fig . 211
from an author ized Audi dealer or at spec ia lty
stores:
Q) USB adapter for devices with a micro USB con
nect ion
@ USB adapter for devices with an Apple Light
ning connect ion
@ USB adapte r for devices with an Apple Dock
connector
You can conne ct your mob ile dev ices throug h the
Audi music interface to the MM I using the USB
adapter and charge the battery at the same time.
Applies to: vehicles wit h Aud i music interface
-Audi musi c interface : Refer to¢ page 229.
CD Note
Handle the USB adapter carefully. Do not al
l ow it to be pinched .
CXl CXl .... N ,.__
N .... 0 N > 00
Driving safety
Basics
Safe driving habits
Please remember -safety first!
This chapter contains important information,
tips, instructions and warnings that you need to
read and observe for your own safety, the safety
of your passengers and others . We have summar
ized here what you need to know about safety
belts, airbags, child restraints as well as child
safety. Your safety is for us
priority number 1. Al
ways observe the information and warnings in
this section - for your own safety as well as that
of your passengers.
The information in this section applies to all
model versions of your vehicle. Some of the fea
tures descr ibed in this sections may be standard
equipment on some models, or may be optional
equipment on others. If you are not sure, ask
your authorized Audi dealer.
A WARNING
- Always make sure that you follow the in
structions and heed the WARNINGS in this
Manual. It is in your interest and in the in
terest of your passengers .
-
-Always keep the complete Owner's Litera
ture in your Audi when you lend or sell your
vehicle so that this important information
will always be available to the driver and
passengers.
- Always keep the Owner's literature handy so
that you can find it easily if you have ques
tions.
Safety equipment
The safety features are part of the occupant re
straint system and work together to help reduce the risk of injury in a wide variety of accident sit
uations.
Your safety and the safety of your passengers
should not be left to chance. Advances in tech
nology have made a var iety of features available
to help reduce the risk of injury in an accident.
Driving safety
The following is a list of just a few of the safety
features in your Audi:
- sophisticated safety belts for driver and all pas
senger seat ing pos itions,
- safety belt pretensioners,
- safety belt height adjustment systems for the
front seats*,
- front airbags,
- knee airbags for the front seats*
- side airbags in the front seats and outer rear seats*,
- side curtain airbags with ejection mitigation features*,
- special LATCH anchorages for child restraints,
- head restraints for each seating position,
- adjustable steering column.
- pre sense* (preventat ive passenger protection)
These individual safety features, can work to gether as a system to help protect you and your
passengers in a wide range of accidents . These
features cannot work as a system if they are not
always correctly adjusted and correctly used.
Safety is everybody's responsibility!
Important things to do before driving
Safety is everybody 's job! Vehicle and occupant
safety always depends on the informed and care
ful driver .
For your safety and the safety of your passen
gers,
before driving always:
.,. Make sure that all lights and signals are operat
ing correctly .
.,. Make sure that the tire pressure is correct.
.,. Make sure that all windows are clean and afford
good visibility to the outside .
.,. Secure all luggage and other items carefully
¢ page 66, ¢ page 65.
.,. Make sure that nothing can interfere with the
pedals.
.,. Adjust front seat, head restraint and mirrors correctly for your height .
.,. Instruct passengers to adjust the head re
straints according to their height .
247
Driving safety
• Make sure to use the right child restraint cor
rectly to protect children
c::> page 292, Child
saf ety .
• Sit properly in your seat and make sure that
your passengers do the same
c::> page 61, Fron t
seats .
• Fasten your safety belt and wear it properly . Al
so instruct your passengers to fasten their safe
ty belts properly
c::> page 258 .
What impairs driving safety?
Safe driving is directly related to the condition of
the vehicle, the driver as well as the driver 's abili
ty to concentrate on the road without being dis
tracted .
The driver is responsible for the safety of the ve
hicle and all of its occupants. If your ability to
drive is impaired, safety risks for everybody in the
veh icle increase and you also become a hazard to
everyone else on the road
c::> ,&. . Therefore :
• Do not let yourself be distracted by passengers
or by using a cellular telephone .
• NEVER drive when your driv ing ability is im
pa ired (by med ications, alcohol, drugs, etc .).
• Observ e all traffic laws, rules of the road and
speed limits and plain common sense .
• ALWAYS adjust your speed to road, traffic and
weather conditions .
• Take frequent breaks on long trips . Do not drive
for more than two hours at a stretch .
• Do NOT drive when you are tired, under pres
sure or when you are stressed .
.&, WARNING
Impaired driving safety increases the risk of
serious personal injury and death whenever a
vehicle is being used.
248
.
Correct passenger
seating positions
Proper seating position for the driver
The proper driver seating position is important
for safe, relaxed driving.
Fig. 222 Correct seating pos it ion
For your own safety and to reduce the risk of in
jury in the event of an ac cident, we recommend
that you adjust the driver's seat to the following position :
• Adjust the driver's seat so that you can easily
push the pedals all the way to the floo r while
keeping your knee(s) slightly bent
c:> .&_ .
• Adjust the angle of the seatback so that it is in
an upright position so that your back comes in
full contact with it when you dr ive.
• Adjust the steering wheel so that there is a d is
tance of at least 10 inches (25 cm) between the
steering wheel and your breast bone
r::!) fig. 222.
If not possible, see your authorized Audi deal
e rship about adaptive equipment.
• Adjust the steering wheel so that the steering
wheel and airbag cover points at your chest and
not at your face .
• Grasp the top of the steering wheel with your
elbow(s) slightly bent.
• For adjustable head restraints: Adjust the head
restraint so the upper edge is as even as possi
ble with the top of your head. If that is not pos
sible, try to adjust the head restraint so that it
is as close to this position as possible. Move the
head restraint so that it is as close to the back
of the head as possible .
• Fasten and wear safety belts correctly
c::> page 262 . .,.
Safety belt s
Safety belts
General notes
Always wear safety belts!
Wearing safety belts correctly saves lives!
This chapter explains why safety be lts are neces
sary, how they work and how to adjust and wear
them correctly .
.. Read all the information that follows and heed
all of the instructions and WARNINGS.
&_ WARNING
Not wearing safety belts or wearing them im
properly increases the risk of serious personal
injury and death.
- Safety belts are the s ingle most effective
means ava ilable to reduce the risk of serious
injury and death in automobile acc idents.
For your protect ion and that of your passe n
gers, always co rre ctly wea r safety be lts
when the vehicle is moving.
- Pregnant wome n, injured, o r physically im
paired persons mus t also use safety be lts.
L ik e all vehicle occ upants, they are mo re
likely to be serio usly injured i f they do not
wea r safety be lts. The best way to protect a
fetus is to protect the mother
-throughout
the ent ire pregnancy .
Number of seats
Applies to: veh icles w ithout power top: Your Audi
has a total of five seating positions: two in the
front and three in the rear . Each seating position
has a safety belt .
App lies to: veh icles w ith powe r top: Your Audi
has a total of four seating positions: two in the
front and two in the rear . Each seat ing pos ition
has a safety belt .
&_ WARNING
Not wearing safety belts or wearing them im
properly in creases the risk of ser io us personal
injury and dea th.
258
- Never strap more than one person, includ
ing sma ll children, into any belt. It is espe
cially dangerous to place a safety be lt over a
child sitting on your lap .
- Never let more people r ide in the vehicle
than there are safety be lts available.
- Be sure everyone riding in the vehicle is
proper ly restrained with a separate safety
be lt o r ch ild restraint .
Safety belt warning light
Your vehicle has a warning system for the driver
and front seat passenger to remind you about the importance of buckling-up.
Fi g. 229 Safety belt warn ing lig ht in th e in st rument clus
ter -enlarged
Befor e dri ving off, alway s:
.. Fasten your safety belt and make sure you are
wearing it properly .
and properly wear t heir safety belts .
.. Protect children with a ch ild rest raint system
app ropr iate for the size and age .
The warning light . in the instrument cluster
li ghts up when the ig nition is o n as a rem inder to
fasten the safety belts . In addition, you wi ll hear
a war ning tone for a certain period of time.
Fasten your safety bel t and make sure that your
passengers al so prop erly put on th eir safety
belts .
&_ WARNING
-
-Safety belts are the sing le most effective
means available to red uce the risk of ser io us
.,,.
Safe ty belts
Safety belts
Fastening safety belts
Safety fir st -everybody bu ckle up!
Fig. 235 Belt buckle an d tongue o n the driver's seat
To prov ide max imum protection, safety belts
must always be positioned correctly on the wear
er's body .
• Adjust the front seat and head restra int proper
ly ¢
page 61 , Front seats .
• Make sure the seatback of the rear seat bench
is in an upright position and secure ly latched in
place before us ing the
belt ¢,&. .
• Pull the safety belt evenly across the chest and
pelv is
¢fig. 235, ¢ ,&. .
• Insert the tongue into the correct buckle of
your seat until you hear it latch securely .
• Pull on the belt to make sure that it is securely
latched in the buck le.
Autom ati c safet y belt retr actors
Every safety belt is equipped with an automatic
belt retractor on the shoulder belt . This feature
locks the belt when the belt is pulled out fast,
during hard braking and in an accident . The belt
may a lso lock when you drive up or down a steep
h ill or th rough a sharp curve. Dur ing no rmal driv
ing the bel t lets you move freely.
Safe ty belt pret ension ers
The safety belts are equipped with a belt preten
sioner that helps to t ighten the safety belt and
remove slack when the pre tensioner is activated
¢ page 265. T he fu nction of the pretensioner is
monitored by a warning light ¢
page 29.
262
Convertibl e lock ing r etractor
Every safety belt except the one on the driver
seat is equipped with a convertib le lock ing retrac
tor that
mu st be used when the safety belt is
used to attach a child safety seat . Be sure to read
the important information about thi s feature
¢ page 303.
A WARNING
Improperly positioned safety belts can cause
serious injury in an accident ¢
page 263,
Safety belt position .
- Safety belts offer optimum protection only
when the seatback is upright and belts are properly posit ioned on the body .
- Always make sure that the rear seat back
rest to which the center rear safety belt* is
attached is securely latched whenever the
rear center safety belt is being used.
If the
backrest is not sec urely latched, the passen
ger will move forward with the back rest du r
ing sudden braking, in a sudden maneuver
and especia lly in a crash.
- Never attach the safety belt to the buckle for another seat. Attaching the belt to the
wrong buckle will reduce safety be lt effec
tiveness and can cause serio us personal in
jury.
-A passenger who is not properly restrained
can be seriously injured by the safety belt it
self when it moves from the stronger parts
of the body into critical areas like the abdo
men .
-Always lock the convertible locking retractor
when you are securing a c hild safety seat in
the vehicl e
¢page 305.