2017 AUDI Q5 emergency towing

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Storing cargo correctly . . . . . . . . . . . . . . . 136
R epo rting Safety Defects . . . . . . . . . . . . . . 138
Safety belts . . . . . . . . . . . . . . . . . . . . . . 14 0
General information . . . . . . . . . . . . . . . . . 140
Why use safety belts? . . . . . . . . . . . . . . . . 141
Safety belts . . . . . . . . . . . . . . . . . . . . . . . . 143
Belt tensioners . . . . . . . . . . . . . . . . . . . . . . 146
Airbag system . . . . . . . . . . . . . . . . . . . . 148
Important information . . . . . . . . . . . . . . . 148
Front airbags . . . . . . . . . . . . . . . . . . . . . . . 1S2
Monitoring the Advanced Airbag System . 158
Side airbags . . . . . . . . . . . . . . . . . . . . . . . . 162
Side curtain airbags . . . . . . . . . . . . . . . . . . 165
Child safety . . . . . . . . . . . . . . . . . . . . . . 168
Important information . . . . . . . . . . . . . . . 168
Ch ild seats . . . . . . . . . . . . . . . . . . . . . . . . . 174
S ecur ing ch ild seats . . . . . . . . . . . . . . . . . . 178
L ATCH system (lower anchorages and
tethers for chi ldren) . . . . . . . . . . . . . . . . . 181
Additional in fo rma tion
185
Driver messages . . . . . . . . . . . . . . . . . 186
Intelligent Technology . . . . . . . . . . 186
Elect ronic Stabilization Control (ESC) . . . . 186
Notice about data recorded by the Event
Data Recorder and vehicle control
modules . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
B rak ing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
E lect romechanical power assist, Dynamic
steering . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Dri ving with your quattro . . . . . . . . . . . . . 192
En erg y management . . . . . . . . . . . . . . . . . 192
Driving and the environment . . . . 194
Br eak ing in . . . . . . . . . . . . . . . . . . . . . . . . . 194
Catalytic converter . . . . . . . . . . . . . . . . . . . 194
Di ese l particulate filter . . . . . . . . . . . . . . . 195
Avoid damaging the vehicle . . . . . . . . . . . 195
Economical and environmentally-friendly
driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Table of contents
Offroad driving . . . . . . . . . . . . . . . . . . .
198
Driving under difficult conditions and off-
ro ad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Trailer towing . . . . . . . . . . . . . . . . . . . . 200
Driving with a traile r . . . . . . . . . . . . . . . . . 200
Trailer towing information . . . . . . . . . . . . 202
Operating instructions . . . . . . . . . . . 204
Care and cleaning . . . . . . . . . . . . . . . . 204
Genera l information . . . . . . . . . . . . . . . . . 204
Car washes . . . . . . . . . . . . . . . . . . . . . . . . . 204
Cleaning and care information . . . . . . . . . 205
Plac ing your vehicle out of service . . . . . . 208
Fuel and Refueling . . . . . . . . . . . . . . . 209
Fuel .. .. .. .. .. .. .. ... .. ..... ... .. .. 209
Refueling ... .. .. .. .... .. ... .... .. .. 211
Selective catalytic reduct ion (Ad Blu e/
DEF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Checking and Filling ........... .. 2 17
Hood ..... .. .. .. ................. .. 217
Eng ine compartm ent . . . . . . . . . . . . . . . . . 219
Eng ine oil . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Cooling system . . . . . . . . . . . . . . . . . . . . . . 223
Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . 224
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Windshield/headlight washer container
229
Wheels ........................... 230
Wheels and Tires . . . . . . . . . . . . . . . . . . . . 230
Tire pressure monitoring system 247
Do It Yourself . . . . . . . . . . . . . . . . . . . . 250
Emergency assistance . . . . . . . . . . . 250
Vehicle jack, vehicle tool kit and
collapsible spare tire . . . . . . . . . . . . . . . . . 250
T ire mobility kit . . . . . . . . . . . . . . . . . . . . . 253
Replacing wheels . . . . . . . . . . . . . . . . . . . . 255
Fuses and bulbs . . . . . . . . . . . . . . . . . . 261
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Emergency situations . . . . . . . . . . . . 266
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Starting by pushing or tow ing . . . . . . . . . . 266
3

Instruments and indicator lights
¢ Q Turn signals
The indicator light blinks when you use either
turn signal.
Whenever you use the left B or the right.
turn signal, the indicator l ight blinks. When you
use the emergency flashers, both indicator lights
flash.
If one of the turn s ignal light bulbs burn out, the
turn signal w ill blink twice as fast as normal.
This does not apply, however, in towing mode .
The indicator light does not flash if a turn s ignal
is out on the tra iler or the towing vehicle. Addi­
tional informat ion on the turn s ignals
c::> page52.
¢1.~ Trailer turn signal assembly
Appl ies to: ve hicles w ith towing hitch
The indicator light also blinks if the turn signal is
operated when towing a trailer .
The indicator light . blinks when the turn sig­
na l is used, if a trailer has been p roperly connect­
ed to the vehicle .
If one of the turn signal bulbs on the trailer is burned out or defective, the indicator light will
not blink when you use the turn s ignals.
@ Tips
For vehicles with a factory installed towing
hitch or a tra ile r hitch that was installed later
according to factory specif ications, the trailer
turn signa l assembly is actuated.
~ Safety belts
This warning/indicator light reminds you to put
on your safety belt.
The . warning/indicator light illuminates when
the ignition is switched on to remind the dr iver
and (on USA models only) any front passenger to put on the safety belt. Add itionally, an audible
warn ing tone w ill also sound .
For more Information
c::> page 140, Safety belt
warning light.
14
o Malfunction Indicator Lamp (MIL)
The Malf u nction Indicator Lamp ( MIL) is pa rt of
t h e On-Boar d Diagnos tic ( OBD II) sys tem . T he
symbol
('4 li ghts up when the ignit io n is t urned
on and will turn off after the engine has s tarted
and has settled at a constant idle speed. This in­
dicates that the MIL is work ing properly.
The warning light ill uminates w hen the re is a
malfunction in the engine electronic system.
Contact your authorized Audi dea ler and have the
malfunction corrected .
An improperly closed fuel filler cap may al so
cau se the MIL light to illuminate (only vehicle s
with gasoline engine )
c::> page 212.
For more info rm ation c::> page 23 .
l[D High beam
The SI warning/ indica to r li ght illum ina tes when
the high beams are on or when you use the head­
li ght f lasher. Fo r more information about using
the high beams, see
c::> page 52.
CRUISE/"(') Cruise control
The lij;\1)~14 (USA mode ls) 1B (Canada mode ls)
warning/indicator light illuminates when the
c ruise contro l is activated .
ABS/(8) Anti-lock brake system (ABS)
This warning/indicator light monitors the ABS
and the electronic differential lock (EDL) .
The rJln (USA models) lri] (Canada models)
warning/indicator light will come on for a few
seconds when the ignit ion is switched on . The
li ght w ill go out after an automatic check se­
quence is comp leted.
There i s a malfunction in the ABS when:
-The warning/ indicator light does not illum inate
when you sw itch on the ign ition.
- The warning/ indicato r light does not go o ut af­
ter a few seconds .
- The warning/ indicator light illum inates while
driving. ..,.

Opening and closing
-Always ensure that no one is within range of
the rear lid when it is moving, in particular
close to the hinges and the upper and lower
edges -fingers or hands can be pinched.
- To help prevent poisonous exhaust gas from
being drawn into the vehicle, always keep
the rear lid closed while driving. Never
transport objects larger than those which fit
completely into the luggage area, because
then the rear lid cannot be fully closed.
- Never leave your vehicle unattended espe­
cially with the rear lid left open. A child
could crawl into the car through the luggage
compartment and pull the lid shut, becom­
ing trapped and unable to get out. To re­
duce the risk of personal injury, never let
children play in or around your vehicle. Al­
ways keep the rear lid as well as the vehicle doors closed when not in use.
- If there is a luggage rack or bicycle rack
mounted on the rear lid, it may not be able
to open completely or an opened rear lid may close by itself because of the added
weight. So the open rear lid must be sup­
ported or the weight must be removed from
the luggage rack first.
(D Tips
-As soon as the electrical connection to the
trailer socket is completed on vehicles with
a factory installed towing hitch, or a trailer
hitch that was installed later according to
factory specifications, the automatic rear lid
funct ion can only be operated via the handle
in the rear lid.
- If the vehicle battery charge drops below a
certain level, you can still open or close the
rear lid manually, however, you will need to
apply more force to close it.
- If the rear lid on a locked vehicle is unlocked
with the middle button
.::::::5 on the remote
key, the rear lid is automatically locked
again immediately after closing. This is indi­
cated by the turn signals blinking.
- The following applies to vehicles equipped
with the Convenience key* feature: if the re­
mote control key is left in the luggage com­
partment, luggage compartment will auto-
42 matically unlock
itself after you lock the ve­
hicle. This prevents you from unintentional­
ly locking your key in the luggage compart­
ment.
Emergency unlocking of
the luggage compartment lid
The luggage comportment lid con be released in
on emergency from the inside.
Fig . 37 Lugg age compartment lid interio r
The luggage compartment lid can be released in
an emergency from inside the luggage compart­
ment .
"" Remove the cover from the luggage compart­
ment lid.
""Press the lever in the direction of the arrow un­
til the luggage compartment lid releases.
Child safety lock
Child safety locks in the rear doors
The child safety locks t prevent the rear doors
from opening from the inside.
Fig. 38 Child safety locks on the rear doors

Emerg ency assis ta nce
Emergency assistance
Vehicle jack, vehicle tool kit and collapsible spare
tire
Onboard tool kit and vehicle jack
The vehicle tools and vehicle jock* ore stored in
the luggage comportment under the floor cover.
Fig. 207 Luggage compartment: on board tool kit and vehi­
cle jack
The vehicle jack* is stored under the onboard tool
kit ¢ fig. 207.
Hybr id d rive*: the storage location of the on­
board tool kit varies
r:!) page 107.
The onboard tool k it includes:
- Hook for removing wheel covers*
- Plastic hook to remove wheel bolt covers*
- Alignment pin for changing wheels
- Wheel bolt wrench
- Folding chocks
- Screwdriver with revers ible blade
- Socket (removable Torx socket)*
- 10 x 13 open ended wrench (for disconnecting
the battery cables)
- Towing eye
A WARNING
Improper use of the vehicle jack* can cause
ser ious personal injuries.
- Never use the jack* supplied with your Aud i
on another vehicle, particularly on a heavier
one. The jack* is only su itable for use on the
vehicle it came w ith.
250
- Using a bumper jack to raise the vehicle will
damage the bumper system. The jack may
slip, caus ing injury.
- Never support your vehicle on cinder blocks,
bricks or other objects. These may not be
able to support the load and could cause in­
jury when they fail.
- Never start or run the engine while the vehi­
cle is supported by the jack* .
- If you must work under the vehicle, always
use safety stands specifically designed for
this purpose.
- Never use the hexagonal socket in the han­
dle of the screwdr iver to loosen or tighten
the wheel bolts .
- Always make sure the inflatab le spare tire*
and even a flat tire are secured in place and
not loose, otherwise they could fly forward,
causing personal inj ury to passenge rs in the
vehi cle in an a cc ident or sudden maneuve r.
@ Tips
The vehicle jack in your vehicle is mainte­
nance-free.
Folding chocks
The folding chocks ore port of the on board tool
kit .
---
Fig . 208 Open ing fo lding chocks
To use the chocks, you fi rst have to raise the sup­
port plate
¢ fig. 208 (D and then insert the lock­
ing plate with the two "tabs" into the elongated
holes in the base plate
@ c> &.. .,,_

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(D Note
Special care is required if you are repairing
the tire on a steep incline.
@ Tips
- Do not operate the compressor for more
than 12 minutes continuously, otherwise it
can overheat. Once the compressor has
cooled, you can continue to use it.
- If sealant has spi lled out, let it dry and then
you can remove it by peeling it away like a
foil.
- Remember to obtain a new bott le of sealant
from your authorized Audi dealer after re­
pair ing a tire. After this, the functionality of
the tire repair set is restored .
- Obey all laws.
Replacing wheels
Before changing a wheel
Observe the following precautions for your own
and your passenger's safety when changing a
wheel.
"" After you experience a tire failure, pull the car
well away from moving traff ic and try to reach
level ground before you stop¢_& .
.. All passengers sho uld
leave the car and move
to a safe location (fo r instance, behind the
guardrai l) ¢ .&_ .
.. Engage the
par king b rake to prevent yo ur vehi ­
cle from roll ing unintentionally ¢&_ .
.. Move
selecto r le ver to po sitio n P ¢ &_ .
"" If you are towing a trailer: unh itch the trailer
from your veh icle.
"" Block the diagonally opposite wheel with the
folding chocks o r other objects .
""T ake the
jac k* and the inflatable spa re tir e*
out of the luggage compartment¢ page 250 .
A WARNING
You or your passengers cou ld be inj ured while
changing a wheel if you do not follow these
safety precautions:
- If you have a flat tire, move a safe distance
off the road. Turn off the engine, turn the
Em ergenc y ass is tanc e
emergency flashers on and use other wa rn­
ing dev ices to alert other motorists.
- Make sure that passengers wait in a safe
place away from the vehicle and well away
from the road and traff ic.
- To help prevent the veh icle from moving
suddenly and possib ly slipping off the jack*,
always fully set the parking brake and block
the wheel diagonally opposite the wheel be­ i n g changed with the fold ing c hocks or oth­
er objects . When one front whee l is lifted
off the ground, placing the Automatic
Transmission in P (Park) w ill
not prevent the
veh icle from moving.
- Before you change a wheel, be sure the
gro und is leve l and firm.
If necessary, use a
sturdy board under the jack*.
- Always s tore the vehicle too l kit, the jack*
and the replaced tire in the lugg age com­
partment
¢ page 136.
Changing a wheel
When you change a wheel, follow the sequence
described below s tep-by -step and in exactly that
order.
1. Remove the de corative wheel cover* . For
more detai ls see also
¢page 256, Decaro-
tive wheel covers
o r r::!> poge 256, Wheels
with wheel bolt cops .
2. Loosen the w
heel bolts¢ page 256 .
3. Locate the proper mounting point for the
jack* and align the jack* below that point
¢ page 257.
4. Li ft the car with the jack*¢ page 257.
s. Remove the wheel with th e flat tire and then
insta ll the
inflatable spar e tire*
¢ page 258.
6. Tighte n all whee l bolts lightly.
7 .
Lo wer the vehicle wi th the jack *.
8 . Use the whee
l bolt wrench and
firml y tighten
all wheel bo lts
r::!> poge 256 .
9. Replace the decorat ive wheel co ver* .
255
...

Emergency situations
Emergency situations
General
This chapter is intended for trained emergency crews and working personnel who have the nec­
essary tools and equipment to perform these
operations.
Starting by pushing or
towing
(D Note
Vehicles with an automatic transmission
cannot be started by pushing or towing.
Starting with jumper
cables
If necessary, the engine con be started by con­
necting it to the battery of another vehicle.
If the engine should fail to start because of a dis­
charged or weak battery, the battery can be con­
nected to the battery of
another vehicle, using a
pair of jumper cables to start the engine.
Jumper cables
Use only jumper cables of sufficiently large cross
section
to carry the starter current safely. Refer
to the manufacturer's specifications.
Use only jumper cables with
insulated terminal
clamps which are distinctly marked :
plus(+) cable in most cases colored red
minus(-) cable
in most cases colored black.
A WARNING
Batteries contain electricity, acid, and gas.
Any of these can cause very serious or fatal in­
jury. Follow the instructions below for
safe
handling of your vehicle's battery.
-Always shield your eyes and avoid leaning
over the battery whenever possible.
-A dead battery can freeze at temperatures
around 32 °F (0 °C) . If the vehicle battery is
frozen, you must thaw it before connecting
the jump start cables.
If you do not, this in-
266
creases the risk of an explosion and chemi­
cal burns. After jump starting the vehicle,
drive to an authorized Audi dealer or author­
ized Audi Service Facility immediately to
have the vehicle battery checked.
- Do not allow battery acid to contact eyes or
skin . Flush any contacted area with water
immediately.
- Improper use of a booster battery to start a
vehicle may cause an explosion .
- Vehicle batteries generate explosive gases.
Keep sparks, flame and lighted cigarettes
away from batteries.
- Do not try to jump start any vehicle with a
low acid level in the battery.
- The voltage of the booster battery must also
have a 12-Volt rating. The capacity (Ah) of
the booster battery should not be lower
than that of the discharged battery. Use of
batteries of different voltage or substantial­
ly different "Ah" rating may cause an explo­
sion and personal injury.
- Never charge a frozen battery. Gas trapped
in the ice may cause an explosion.
- Never charge or use a battery that has been
frozen. The battery case may have be weak­
ened.
- Use of batteries of different voltage or sub­
stantially different capacity (Ah) rating may
cause an explosion and injury. The capacity (Ah) of the booster battery should not be
lower than that of the discharged battery.
- Before you check anything in the engine
compartment, always read and heed all
WARNINGS
r=:> poge 217.
([) Note
-Applying a higher voltage booster battery
will cause expensive damage to sensitive electronic components, such as control
units, relays, radio, etc.
- There must be no electrical contact between
the vehicles as otherwise current could al­
ready start to flow as soon as the positive
(+) terminals are connected.

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Front towing loop
Do not install the front towing loop until it is
needed.

Fig. 227 Fro nt bumper: remov ing the cover cap

:'CT ..,, -
-·
Fig. 228 F ro nt bumper : sc rewing in the towing loop
The towing loop fits into the threaded hole locat­
ed on the right side of the front bumper and cov­
ered by a cover when not in use .
.,. Remove the towing loop from the vehicle tool­
kit ¢
page 250 .
.,. Carefully remove the cover ¢fig . 227 .
.,. Screw the towing loop tightly into the threaded
hole as far as it will go ¢
fig. 228.
When it is no longer needed, unscrew the towing
loop and put it back into the vehicle toolkit . Be
sure to have the towing loop stored in the vehicle
at all times.
When re-installing the cover be sure to first in­
sert the tabs on the cover into the retainers near
the radiator grille . Then install the other side of
the cover and push it into the reta iners
¢ fig. 227 .
The appearance of the cover varies from the illus­
tration for some model versions.
Emergency situations
A WARNING
-If the towing loop is not screwed in as far as it
will go, the thread can pull out when the vehi­
cle is towed -potential risk of an accident.
(D Note
The cover is attached to the bumper with sev­
eral hooks. Do not use excessive force when
removing the cover to avoid damaging it .
Rear towing loop
On vehicles without a factory-installed trailer
hit ch*, the threaded hole for the towing loop is
on the right side of the rear bumper .
Fig. 229 Rear bumper: Cove r
Fig. 230 Rear bumper: Sc rewing in towing loop
Vehicles with a towing loop
.,. Remove the towing loop from the vehicle tool­
kit
¢ page 250.
.,. Press the cover in by applying short strong
pressure to release it from the bumper
¢ fig. 229 .
.,. Screw the towing loop tightly into the threaded
hole as far as it will go¢
fig. 230 . ..,_
269

Emergency situations
Vehicles with a trailer hitch*
.. Install the trai ler hitch.
.. Attach the tow ing bar or the towing cable to
the trailer hitch.
Unscrew the towing loop again after use and in ­
stall the cover in the bumper. Return the towing
loop to the vehicle toolkit. Be sure to have the
towing loop stored in the vehicle at all times.
A WARNING
-If the towing loop is not screwed in as far as
it will go, the thread can pull out when the
vehicle is towed -potential risk of an acci­
dent.
- If your veh icle has a
trailer hitch* only use a
special towing bar to prevent damaging the
ball hitch . These towing bars have been spe­
cially designed for t railer towing h itches.
- If your veh icle has a
trailer hitch* use only
special tow ing cab les.
Loading the vehicle onto a flat bed truck
Fig . 231 Vehicle o n flat bed tr uck
Front hook up
.. Align the vehicle with the centerline of th e car
carr ier ramp .
.. Attach the winch hook to the front towline eye
previously installed.
Rear hook up
.. Align the vehicle with the centerline of the car
carrier ramp.
.. Attach the winch hook to the rear towline eye
previously installed.
270
@ Tips
Check carefully to make sure the hook-up is
secure before moving the car up the flatbed
truck ramp .
Raising the vehicle
Lifting with workshop hoist and with floor
jack
The vehicle may only be Lifted at the lifting
points illustrated.
Fig. 232 F ront lif ting point
Fig. 233 Rear lif ting point
.,. Read and heed WARNING c> ,& .
.. Locate lifting points c> fig. 232 and c> fig . 233 .
.,. Adjust l ift ing arms of workshop hoist or floor
jack to match vehicle lifting points .
.. Insert a rubber pad between the floor jack/
wo rkshop hoist and the lifting points .
If you must lift your vehicle with a floor jack to
work underneath, be sure the vehicle i s safely
supported on stands intended for this purpose.
Front lifting point
The lifting point is located on the floor pan rein-
forcement about at the same level as the jack ..,.