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210Vehicle careIf using a vehicle wash, comply with
the vehicle wash manufacturer's
instructions. The windscreen wiper and rear window wiper must be
switched off. Remove antenna and
external accessories such as roof
racks etc.
If you wash your vehicle by hand,
make sure that the insides of the
wheel housings are also thoroughly
rinsed out.
Wax painted parts of the vehicle
regularly.
Clean edges and folds on opened
doors and the bonnet as well as the
areas they cover.
Clean bright metal mouldings with a
cleaning solution approved for
aluminium to avoid damages.Caution
Always use a cleaning agent with
a pH value of four to nine.
Do not use cleaning agents on hot surfaces.
Do not clean the engine compartmentwith a steam-jet or high-pressure jet
cleaner.
Thoroughly rinse and leather-off the vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Have the door hinges of all doors
greased by a workshop.
Exterior lights
Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use an ice scraper, and do not clean them
dry.
Polishing and waxing
Wax the vehicle regularly (at the
latest when water no longer beads).
Otherwise, the paintwork will dry out.
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.
Paintwork polish with silicone forms a
protective film, making waxing
unnecessary.Plastic body parts must not be treated with wax or polishing agents.
Windows and windscreen wiper
blades
Use a soft lint-free cloth or chamois
leather together with window cleaner
and insect remover.
When cleaning the rear window from
inside, always wipe in parallel to the
heating element to prevent damage.
For mechanical removal of ice, use a
sharp-edged ice scraper. Press the
scraper firmly against the glass so
that no dirt can get under it and
scratch the glass.
Clean smearing wiper blades with a
soft cloth and window cleaner.
Remove dirt residues from smearing
wiper blades by using a soft cloth and window cleaner. Also make sure to
remove any residues such as wax,
insect residues and similar from the
window.
Ice residues, pollution and continuous
wiping on dry windows will damage or
even destroy the wiper blades.
Page 215 of 245

Service and maintenance213Service and
maintenanceGeneral information ...................213
Service information ..................213
Recommended fluids, lubricants and parts .................................... 215
Recommended fluids and lubricants ................................ 215General information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the proper intervals as specified.
The detailed, up-to-date service
schedule for your vehicle is available
at the workshop.
Severe operating conditions exist if one or more of the following
circumstances occur frequently: Cold
starting, stop and go operation, e.g.
for taxis and police vehicles, trailer
operation, mountain driving, driving
on poor and sandy road surfaces,
increased air pollution, presence of
airborne sand and high dust content,
driving at high altitude and large
variations of temperature. Under
these severe operating conditions,
certain service work may be required more frequently than the regularservice interval.
Service display 3 84.Service intervals - country group 1
Maintenance of your vehicle is
required every 16,000 miles or after one year, whichever occurs first,unless otherwise indicated in the
service display.
These service intervals are valid for
the following countries:
Andorra, Austria, Belgium, Cyprus,
Denmark, Finland, France, Germany, Greece, Greenland, Iceland, Ireland,
Italy, Liechtenstein, Luxembourg,
Malta, Monaco, Netherlands,
Norway, Portugal, San Marino, Spain,
Sweden, Switzerland, United
Kingdom.
Service intervals - country group 2
Maintenance of your vehicle
equipped with engine EB2DT or
EB2DTS is required every
10,000 miles or after one year,
whichever occurs first, unless
otherwise indicated in the service
display. Maintenance of your vehicle
with any other engine than mentioned
before is required every
16,000 miles or after one year,
Page 216 of 245

214Service and maintenancewhichever occurs first, unless
otherwise indicated in the service
display.
These service intervals are valid for
the following countries:
Albania, Estonia, Latvia, Lithuania,
Macedonia, Montenegro, Poland, Serbia, Slovenia.
Service intervals - country group 3
Maintenance of your vehicle
equipped with engine EB2DTS is
required every 6,000 miles or after
one year, whichever occurs first, unless otherwise indicated in the
service display. Maintenance of your
vehicle equipped with engine
EB2FDTM or EB2DT is required
every 10,000 miles or after one year,
whichever occurs first, unless
otherwise indicated in the service
display. Maintenance of your vehicle
with any other engine than mentioned
before is required every
16,000 miles or after one year,
whichever occurs first, unless
otherwise indicated in the service
display.These service intervals are valid for
the following countries:
Bosnia-Herzegovina, Bulgaria,
Croatia, Czech Republic, Hungary,
Romania, Slovakia.
Service intervals - country group 4
Maintenance of your vehicle is
required every 6,000 miles or after
one year, whichever occurs first,
unless otherwise indicated in the
service display.
These service intervals are valid for
the countries which are not listed in
country group 1, 2 or 3.
Confirmations Confirmation of service is recorded inthe Service and warranty booklet.
The date and mileage is completed
with the stamp and signature of the servicing workshop.
Make sure that the Service and
warranty booklet is completed
correctly as continuous proof of
service is essential if any warranty orgoodwill claims are to be met, and is
also a benefit when selling the
vehicle.
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Service and maintenance215Recommended fluids,
lubricants and parts
Recommended fluids and lubricants
Only use products that meet the
recommended specifications.9 Warning
Operating materials are
hazardous and could be
poisonous. Handle with care. Pay
attention to information given on
the containers.
Engine oil
Engine oil is identified by its quality
and its viscosity. Quality is more
important than viscosity when
selecting which engine oil to use. The oil quality ensures e.g. engine
cleanliness, wear protection and oil
aging control, whereas viscosity
grade gives information on the oil's
thickness over a temperature range.
Dexos is the newest engine oil quality
that provides optimum protection for
gasoline and diesel engines. If it is
unavailable, engine oils of other listed qualities have to be used.
Recommendations for gasoline
engines are also valid for
Compressed Natural Gas (CNG),
Liquified Petroleum Gas (LPG) and
Ethanol (E85) fuelled engines.
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 219.
Topping up engine oilCaution
In case of any spilled oil, wipe it up and dispose it properly.
Engine oils of different manufacturersand brands can be mixed as long as
they comply with the required engine
oil quality and viscosity.
Use of engine oil with only
ACEA A1/B1 or only A5/B5 quality is
prohibited, since it can cause long-
term engine damage under certain
operating conditions.
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 219.
Additional engine oil additives
The use of additional engine oil
additives could cause damage and
invalidate the warranty.
Engine oil viscosity grades
The SAE viscosity grade gives
information of the thickness of the oil.
Multigrade oil is indicated by two
figures, e.g. SAE 5W-30. The first
figure, followed by a W, indicates the
low temperature viscosity and the
second figure the high temperature viscosity.
Select the appropriate viscosity grade depending on the minimum ambient
temperature 3 219.
Page 219 of 245

Technical data217Technical dataVehicle identification..................217
Vehicle Identification Number ..217
Identification plate ...................217
Engine identification ................218
Vehicle data ............................... 219
Recommended fluids and lubricants ................................ 219
Engine data ............................. 222
Performance ............................ 224
Vehicle weight ......................... 225
Vehicle dimensions .................225
Capacities ................................ 227
Tyre pressures ........................ 228Vehicle identification
Vehicle IdentificationNumber
The Vehicle Identification Number
may be stamped on the identification plate and on the floor pan, under thefloor covering, visible under a cover.
The Vehicle Identification Number
may be embossed on the instrument
panel, visible through the windscreen,
or in the engine compartment on the
right body panel.
Identification plate
The identification plate is located on
the front left or right door frame.
Page 220 of 245

218Technical dataInformation on identification label:1:manufacturer2:type approval number3:vehicle identification number4:permissible gross vehicle weight
rating in kg5:permissible gross train weight
in kg6:maximum permissible front axle
load in kg7:maximum permissible rear axle
load in kg8:vehicle-specific or country-
specific data
The combined total of front and rear
axle loads must not exceed the
permissible gross vehicle weight. For
example, if the front axle is bearing its
maximum permissible load, the rear
axle can only bear a load that is equal
to the gross vehicle weight minus the front axle load.
The technical data is determined in
accordance with European
Community standards. We reserve
the right to make modifications.
Specifications in the vehicle
documents always have priority over
those given in this manual.
Engine identification
The technical data tables show the
engine identifier code. Engine data
3 222.
To identify the respective engine,
refer to the engine power in the EEC
Certificate of Conformity provided
with your vehicle or other national
registration documents.
Page 221 of 245
Technical data219Vehicle dataRecommended fluids and lubricants
European service schedule Required engine oil qualityAll European countries with European service interval 3 213Engine oil qualityPetrol engines
(including CNG, LPG, E85)Diesel enginesdexos1 GEN2✔–dexos2–✔
Just for Diesel engines: In case dexos quality is unavailable, you may use max. one litre engine oil quality ACEA C3 once
between each oil change.
Engine oil viscosity grades
All European countries with European service interval 3 213Ambient temperaturePetrol and diesel enginesdown to -25 °CSAE 0W-30 or SAE 0W-40SAE 5W-30 or SAE 5W-40below -25 °CSAE 0W-30 or SAE 0W-40
Page 222 of 245
220Technical dataInternational service schedule
Required engine oil qualityAll countries with international service interval 3 213Engine oil qualityPetrol engines
(including CNG, LPG, E85)Diesel enginesdexos1 GEN2✔–dexos2–✔
In case dexos quality is unavailable you may use the oil qualities listed below:
All countries with international service interval 3 213Engine oil qualityPetrol engines
(including CNG, LPG, E85)Diesel enginesACEA A3/B4–✔ACEA C3–✔
Engine oil viscosity grades
All countries with international service interval 3 213Ambient temperaturePetrol and diesel enginesdown to -25 °CSAE 0W-30 or SAE 0W-40SAE 5W-30 or SAE 5W-40