172Vehicle careThe towing eye is stowed with thevehicle tools 3 158.
Screw in the towing eye as far as it will go until it stops in a horizontal
position.
Attach a tow rope – or even better a tow bar – to the towing eye.
The towing eye must only be used for
towing and not for recovering a
vehicle.Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
After towing, unscrew the towing eye.
Insert cap.
Appearance care
Exterior care Locks
The locks are lubricated at the factory using a high quality lock cylinder
grease. Use de-icing agent only when absolutely necessary, as this has a
degreasing effect and impairs lock
function. After using a de-icing agent,
have the locks regreased by a
workshop.
WashingThe paintwork of your vehicle is
exposed to environmental influences.
Wash and wax your vehicle regularly.
When using automatic vehicle
washes, select a programme that
includes waxing. Restrictions for
filmed or matt painted body parts or
decor tapes, see "Polishing and
waxing".
Bird droppings, dead insects, resin,
pollen and the like should be cleaned
off immediately, as they contain
aggressive constituents which can
cause paint damage.If using a vehicle wash, comply with
the vehicle wash manufacturer's
instructions. The windscreen wiper
and rear window wiper must be
switched off. Remove antenna and
external accessories such as roof
racks etc.
If you wash your vehicle by hand,
make sure that the insides of the
wheel housings are also thoroughly
rinsed out.
Clean edges and folds on opened
doors and the bonnet as well as the
areas they cover.
Clean bright metal mouldings with a
cleaning solution approved for
aluminium to avoid damages.Caution
Always use a cleaning agent with
a pH value of four to nine.
Do not use cleaning agents on hot surfaces.
Have the door hinges of all doors
greased by a workshop.
176Service and maintenanceService and
maintenanceGeneral information ...................176
Service information ..................176
Recommended fluids, lubricants
and parts .................................... 177
Recommended fluids and lubricants ................................ 177General information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the proper intervals as specified.
The detailed, up-to-date service
schedule for your vehicle is available
at the workshop.
Service display 3 77.
Engine identification 3 180.
European service intervals Petrol and CNG engines
Maintenance of your vehicle is
required every 18,000 miles or
two years, whichever occurs first.
Diesel engines
Maintenance of your vehicle is
required every 21,000 miles or
two years, whichever occurs first,
unless otherwise indicated in the
Driver Information Centre 3 89.A shorter service interval can be valid
for severe driving behaviour, e.g. for
taxis and police vehicles.
Service display 3 77.
Confirmations Confirmation of service is recorded inthe Service and warranty booklet.
The date and mileage is completed
with the stamp and signature of the
servicing workshop.
Make sure that the Service and
warranty booklet is completed
correctly as continuous proof of
service is essential if any warranty or
goodwill claims are to be met, and is
also a benefit when selling the
vehicle.
Service interval with remaining
engine oil life duration
The service interval is based on
several parameters depending on
usage.
When the engine oil requires
changing, control indicator I will
flash in the instrument cluster 3 87.
186Technical dataVehicle weight
Kerb weight, basic model without any optional equipment The maximum permissible loads must not be exceeded. These weights are specified in the vehicle documents or on theidentification plate 3 180.LengthRoof heightVanCombiCombo TourL1H11355-15351421-16051445-1615H21360-1555-1505-1615L2H11360-16151466-16151600-1615H21535-15501600-16751615–1675
Optional equipment and accessories increase the kerb weight. The EC certificate of conformity states the kerb weight for
a specific vehicle.
Loading information 3 66.
Technical data187Vehicle dimensionsTypeVanCombi / Combo TourWheelbaseL1L2L1L2Length [mm]4390474043904740Width without exterior mirrors [mm]1832-18501832-18501832-18501832-1850Width with exterior mirrors [mm]2119211921192119Height [mm]; Standard roof (H1)11)1895/184512)1927/188012)1895/184512)1927/188012)Height [mm]; High roof (H2) 11)2125212521252125/211513)Wheelbase [mm]2755310527553105Turning circle kerb to kerb [m]11.212.511.212.511)
Without antenna.
12) With/without roof rack installed.
13) Combi/Combo Tour.
Loadspace dimensions
TypeVanCombi / Combo TourWheelbaseL1L2L1L2Length of load compartment floor [mm]182021701400/991 14)1750/1341 14)Length of load compartment floor with front passenger seat folded [mm]30503400--
188Technical dataTypeVanCombi / Combo TourLoad compartment width between wheel arches [mm]123012301230/118615)1230/118615)Maximum load compartment width [mm]171417141230/118615)1230/118615)Load compartment height [mm]; Standard roof (H1)1305130513051305Load compartment height [mm]; High roof (H2)1550155015501550Sliding side door height [mm]1175117511751175Sliding side door width [mm]700700700700Rear door height [mm]; Standard roof (H1)12501250125016)125016)Rear door height [mm]; High roof (H2)14551455145516)145516)Rear door width [mm]12311231123116)123116)14)
With/without folded rear seats (5-seater version only).
15) Combi/Combo Tour (5-seater version only).
16) Combi models with rear doors only.
Roof rack 3 66, Loading information 3 66.
197OObject detection systems ...........130
Odometer ..................................... 75
Oil, engine .......................... 177, 181
Operating windows from outside ..31
Outside temperature ....................71
Overhead console .......................60
Overrun cut-off ........................... 115
P Parking ................................ 18, 118
Parking assist ............................ 130
Parking brake ............................ 126
Particulate filter ........................... 119
Payload......................................... 66
Pedals......................................... 112
Performance .............................. 185
Performing work ........................141
Pollen filter ................................. 110
Power outlets ............................... 73
Power steering fluid ....................144
Power windows ............................ 31
Preheating ................................... 85
Puncture ..................................... 165
R Radio Frequency Identification (RFID) ..................................... 193
Radio info ..................................... 89
Radio remote control ...................20
Rear doors ................................... 25Rear fog light ............................... 89
Rear fog lights ........................... 100
Rear parcel shelf .......................... 62
Rear seats .................................... 40
Rear storage ................................. 61
Rear windows .............................. 33
Rear window wiper/washer .......... 70
Recommended fluids and lubricants ........................ 177, 181
Refuelling ................................... 134 Registered trademarks ...............191
Remote control ............................. 20
Removing seats ............................ 41
Reversing lights .........................100
Ride control systems ..........127, 128
Roof bars ...................................... 61
Roof load ...................................... 66
Roof rack ............................. 66, 187
Roof racks .................................... 66
S Safety belts ................................... 44
Seat adjustment ....................... 7, 36
Seat belt ........................................ 8
Seat belt reminder .......................81
Seat belt reminder warning chime 89
Seat belts ..................................... 44
Seat folding .................................. 37
Seat heating ................................. 39
Seat position ................................ 35Second row seats ........................40
Selector lever ............................. 121
Service ............................... 110, 176
Service display ......................77, 89
Service information ....................176
Settings menu............................... 89
Side airbag system ......................52
Sidelights ...................................... 98
Side turn signal lights ................151
Sliding door .................................. 25
Sliding side door ........................... 25
Spare wheel ............................... 167
Speed limit warning chime............ 89
Speedometer ............................... 75
Standard display ........................... 89
Starting and operating ................113
Starting off ................................... 16
Starting the engine ............114, 121
Steering ...................................... 113
Steering wheel adjustment ......9, 69
Steering wheel controls ...............69
Stop engine .................................. 80
Stop-start system.................. 88, 115
Storage ......................................... 59
Storage compartments .................59
Sun visors .................................... 33
Symbols ......................................... 4