Page 25 of 201

Keys, doors and windows23To disengage, open the door from
inside the vehicle then turn the switch
to unlocked position 2.
Central locking system Unlocks and locks the front doors,
sliding side doors and load
compartment.
A pull on an interior door handle
unlocks and opens the respective
door.
For safety reasons, the vehicle
cannot be locked if the key is in the
ignition switch.
Unlocking Notice
In the event of an accident of a
certain severity, the vehicle unlocks
automatically.
Fuel cut-off system 3 95.Van
Press Ä: Front doors are unlocked.
Press Å: Rear doors / tailgate and
sliding side doors are unlocked.
Combi, Combo Tour
Press Ä: All doors, including rear
doors / tailgate and sliding side doors
are unlocked.
Press Å: Rear doors / tailgate only
are unlocked.
Notice
If engaged, the manual lock on the sliding side door remains engaged
even after unlocking the vehicle with
the remote control.
Sliding side door manual lock 3 21.
Locking
Close all doors. If the doors are not
closed properly, the central locking
system will not work.
Notice
If a door or the tailgate is open,
control indicator ( illuminates in the
instrument cluster 3 89.
Page 26 of 201
24Keys, doors and windows
Press e. All doors, including rear
doors / tailgate and sliding side doors
are locked.
Automatic locking
The vehicle can be configured to
automatically lock the doors when
vehicle speed exceeds 12 mph.
Driver Information Centre 3 89.
Unlocking the load compartment
from inside the vehicle
Available depending on version,
press Å: The load compartment
(rear doors / tailgate and sliding side
doors) are unlocked.
When the load compartment is
locked, the LED in the button is
illuminated.
Child locks9 Warning
Use the child locks whenever
children are occupying the rear
seats.
Using a suitable tool, turn child lock
switch on the sliding side door (if
available) towards the horizontal
position. The door cannot be opened
from inside.
To deactivate, turn the child lock
switch to the vertical position.
Page 27 of 201

Keys, doors and windows25Doors
Sliding door
Unlock the sliding side door with the remote control 3 23.
Pull lever on interior handle (if
available) and slide the door.
Depending on version, it may only be
possible to open and close the sliding side door using the outside handle.
Caution
Ensure the sliding side door is fullyclosed and secure before driving
the vehicle.
Central locking system 3 23.
Caution
To avoid damage, do not attempt
to operate the sliding side door
when the fuel filler flap is open.
9 Danger
Do not drive with the sliding side
door open or ajar, e.g. when
transporting bulky objects, since
toxic exhaust gases, which cannot be seen or smelled, could enter
the vehicle. This can cause
unconsciousness and even death.
Refuelling 3 134.
Rear doors
Unlock the rear doors with the remote control or by turning the key in the rear
door lock cylinder.
Central locking 3 23, Manual door
locks 3 21.
Always open the left hand door before the right hand door.
To open the left hand rear door, pull
the exterior handle.
Page 28 of 201

26Keys, doors and windows
The door is opened from inside the
vehicle by pressing down the interior
handle.
The right hand rear door is released
using the lever.9 Warning
The rear lights may be obscured if
the rear doors are open and the
vehicle is parked on the roadside.
Make other road users aware of the vehicle, by using a warning
triangle or other equipment
specified in the road traffic
regulations.
The doors are retained in the 90º
position by locking stays. To open the
doors to 180º, push the latch and
swing open to the desired position.9 Warning
Ensure extended opening doors
are secured when fully opened.
Opened doors may slam closed due to the force of the wind!
Always close the right hand doorbefore the left hand door.
9 Danger
Do not drive with the rear doors
open or ajar, e.g. when
transporting bulky objects, since
toxic exhaust gases, which cannot be seen or smelled, could enter
the vehicle. This can cause
unconsciousness and even death.
Central locking system 3 23.
Page 29 of 201
Keys, doors and windows27Load compartmentTailgate
Opening
Unlock the tailgate with the remote
control 3 23.
Press the button underneath the
tailgate handle.
Closing
Use the interior loop.
Do not press button underneath the
tailgate handle whilst closing as this
will unlock the tailgate again.
Notice
To avoid damage, place fingers
through the loop before pulling
downwards.
Ensure tailgate is fully closed before driving.
Central locking system 3 23.
Emergency tailgate opening from
inside the vehicle
An access hole (arrowed) enables the
tailgate latch to be released using a
suitable tool. Push lever to the right to
unlock and open the tailgate.
9 Danger
Do not drive with the tailgate open
or ajar, e.g. when transporting
bulky objects, since toxic exhaust
gases, which cannot be seen or
smelled, could enter the vehicle.
This can cause unconsciousness
and even death.
Page 30 of 201

28Keys, doors and windowsCaution
Before opening the tailgate check
overhead obstructions, such as a
garage door, to avoid damage to
the tailgate. Always check the
moving area above and behind the tailgate.
Notice
The installation of certain heavy
accessories onto the tailgate may
affect its ability to remain open.
Vehicle security
Anti-theft locking system9 Warning
Do not use the system if there are
people in the vehicle! The doorscannot be unlocked from the
inside.
The system deadlocks all the doors. All doors must be closed otherwise
the system cannot be activated.
Activating
Press e on the remote control twice.
Notice
Depending on version, turning the manual key twice in the driver's door lock cylinder towards the rear of the
vehicle only deadlocks the rear
doors. Manual door locks 3 21.
Deactivating
The system is disabled automatically
on every door when:
● unlocking the doors
● turning the ignition switch to position 1
Immobiliser
The system is part of the ignition
switch and checks whether the
vehicle is allowed to be started with
the key being used.
The immobiliser is activated
automatically after the key has been removed from the ignition switch.
If the control indicator d illuminates
when starting, there is a fault in the
system; the engine cannot be started. Switch off the ignition and repeat the
start attempt.
Page 31 of 201

Keys, doors and windows29If d remains illuminated, attempt to
start the engine using the spare key
and seek the assistance of a
workshop.
Notice
Radio Frequency Identification
(RFID) tags may cause interference
with the key. Do not have it placed near the key when starting the
vehicle.
Notice
The immobiliser does not lock the doors. Always lock the vehicle after
leaving it 3 23.
If control indicator d illuminates
during driving, the system may be performing a self-test. This process is
normal.
Control indicator d 3 88.Exterior mirrors
Convex shape
The convex exterior mirror contains
an aspherical area and reduces blind spots. The shape of the mirror makes
objects appear smaller, which will
affect the ability to estimate
distances.
Manual adjustment
Adjust mirrors by swivelling lever in
required direction.
The lower mirrors are not adjustable.
Electric adjustment
Select the relevant exterior mirror by
turning the control to left _ or right 6.
Then swivel the control to adjust the
mirror.
In position o no mirror is selected.
Page 32 of 201
30Keys, doors and windowsFolding mirrors
For pedestrian safety, the exterior
mirrors will swing out of their normal
mounting position if they are struck
with sufficient force. Reposition the mirror by applying slight pressure tothe mirror housing.
Parking position
The exterior mirrors can be folded in
by pressing gently on the outer edge
of the housing, e.g. when in a
confined parking situation.
Heated mirrors
Operated by pressing Ü.
Heating works with the engine
running and is switched off
automatically after a short time.
Interior mirrors
Manual anti-dazzle
To reduce dazzle, adjust the lever on the underside of the mirror housing.