174Vehicle careFor mechanical removal of ice, use a
sharp-edged ice scraper. Press the
scraper firmly against the glass so
that no dirt can get under it and
scratch the glass.
Clean smearing wiper blades with a
soft cloth and window cleaner.
Remove dirt residues from smearing
wiper blades by using a soft cloth and window cleaner. Also make sure to
remove any residues such as wax,
insect residues and similar from the
window.
Ice residues, pollution and continuous wiping on dry windows will damage or
even destroy the wiper blades.
Glass panel
Never clean with solvents or abrasive
agents, fuels, aggressive media (e.g.
paint cleaner, acetone-containing solutions etc.), acidic or highly
alkaline media or abrasive pads. Do
not apply wax or polishing agents to
the glass panel.Wheels and tyres
Do not use high-pressure jet
cleaners.
Clean rims with a pH-neutral wheel
cleaner.
Rims are painted and can be treated
with the same agents as the body.
Paintwork damageRectify minor paintwork damage with
a touch-up pen before rust forms.
Have more extensive damage or rust
areas repaired by a workshop.
Underbody Some areas of the vehicle underbody
have a PVC undercoating while other
critical areas have a durable
protective wax coating.
After the underbody is washed, check
the underbody and have it waxed if
necessary.
Bitumen/rubber materials could
damage the PVC coating. Have
underbody work carried out by a
workshop.Before and after winter, wash the
underbody and have the protective
wax coating checked.
Natural gas system Do not direct the steam jet or high-
pressure jet towards natural gas
system components. It is particularly
important to protect the natural gas
tank and the pressure valves on the
vehicle underbody and the bulkhead
in the engine compartment.
These components must not be
treated using chemical cleaners or
preservatives.
Have components of the natural gas
system cleaned by a workshop
authorised to carry out maintenance
of natural gas vehicles.
Towing equipment Do not clean the coupling ball bar with
a steam-jet or high-pressure jet
cleaner.
Technical data187Vehicle dimensionsTypeVanCombi / Combo TourWheelbaseL1L2L1L2Length [mm]4390474043904740Width without exterior mirrors [mm]1832-18501832-18501832-18501832-1850Width with exterior mirrors [mm]2119211921192119Height [mm]; Standard roof (H1)11)1895/184512)1927/188012)1895/184512)1927/188012)Height [mm]; High roof (H2) 11)2125212521252125/211513)Wheelbase [mm]2755310527553105Turning circle kerb to kerb [m]11.212.511.212.511)
Without antenna.
12) With/without roof rack installed.
13) Combi/Combo Tour.
Loadspace dimensions
TypeVanCombi / Combo TourWheelbaseL1L2L1L2Length of load compartment floor [mm]182021701400/991 14)1750/1341 14)Length of load compartment floor with front passenger seat folded [mm]30503400--
188Technical dataTypeVanCombi / Combo TourLoad compartment width between wheel arches [mm]123012301230/118615)1230/118615)Maximum load compartment width [mm]171417141230/118615)1230/118615)Load compartment height [mm]; Standard roof (H1)1305130513051305Load compartment height [mm]; High roof (H2)1550155015501550Sliding side door height [mm]1175117511751175Sliding side door width [mm]700700700700Rear door height [mm]; Standard roof (H1)12501250125016)125016)Rear door height [mm]; High roof (H2)14551455145516)145516)Rear door width [mm]12311231123116)123116)14)
With/without folded rear seats (5-seater version only).
15) Combi/Combo Tour (5-seater version only).
16) Combi models with rear doors only.
Roof rack 3 67, Loading information 3 67.
192Customer informationStitcher Inc.
Stitcher™ is a trademark of Stitcher,
Inc.Verband der Automobilindustrie e.V.
AdBlue ®
is a registered trademark of
the VDA.Vehicle data recording
and privacy
Event data recorders
Data storage modules in the
vehicle
A large number of electronic
components of your vehicle contain
data storage modules temporarily or
permanently storing technical data
about the condition of the vehicle,
events and errors. In general, this
technical information documents the
condition of parts, modules, systems
or the environment:
● operating conditions of system components (e.g. filling levels)
● status messages of the vehicle and its single components (e.g.
number of wheel revolutions /
rotational speed, deceleration,
lateral acceleration)
● dysfunctions and defects in important system components● vehicle reactions in particular driving situations (e.g. inflation ofan airbag, activation of the
stability regulation system)
● environmental conditions (e.g. temperature)
This data is exclusively technical and
helps identifying and correcting errors
as well as optimizing vehicle
functions.
Motion profiles indicating travelled
routes cannot be created with this
data.
If services are used (e.g. repair
works, service processes, warranty
cases, quality assurance),
employees of the service network
(manufacturer included) are able to
read out this technical information
from the event and error data storage
modules applying special diagnostic
devices. If required, you will receive
further information at these
workshops. After an error has been
corrected, the data is deleted from the error storage module or it is
constantly overwritten.
194IndexAAccessories and vehicle modifications .......................... 140
Adjustable air vents ...................110
Airbag activation ........................... 90
Airbag and belt tensioners ...........82
Airbag deactivation ..........53, 83, 90
Airbag label............................. 48, 53
Airbag system .............................. 48
Air conditioning regular operation ................................ 111
Air conditioning system .............. 107
Air intake .................................... 111
Air vents...................................... 110
Alert .............................................. 95
Antilock brake system ................ 126
Antilock brake system (ABS) .......84
Anti-Slip Regulator (ASR) ...........128
Anti-theft locking system .............. 29
Appearance care ........................172
Armrest ......................................... 40
Ashtrays ....................................... 75
ASR (Anti-Slip Regulator) ...........128
Audible warning chimes................ 95
Autoclose ...................................... 90
Automatic fuel cut-off ............96, 115
Automatic locking .........................90
Autostop ..................................... 116
AUX socket ................................... 74B
Battery ........................................ 146
Battery discharge protection ......105
Belts.............................................. 45
Bonnet ....................................... 142
Brake and clutch fluid .................177
Brake assist ............................... 127
Brake fluid .................................. 145
Brake pad wear ............................ 84
Brakes ............................... 126, 145
Brake system ............................... 84
Breakdown.................................. 171
Bulb replacement ....................... 148
C Capacities .................................. 189
Car Pass ...................................... 21
Catalytic converter .....................120
Central locking system ................24
Centre high-mounted brake light 151
Change engine oil .......................88
Changing tyre and wheel size ...162
Charging system .......................... 83
Child locks ................................... 25
Child restraint installation locations ................................... 57
Child restraints.............................. 55
Child restraint systems ................55
Child safety system for rear windows .................................... 32
197OObject detection systems ...........131
Odometer ..................................... 76
Oil, engine .......................... 177, 181
Operating windows from outside ..32
Outside temperature ....................72
Overhead console .......................61
Overrun cut-off ........................... 116
P Parking ................................ 19, 119
Parking assist ............................ 131
Parking brake ............................ 127
Particulate filter ........................... 120
Payload......................................... 67
Pedals......................................... 113
Performance .............................. 185
Performing work ........................142
Pollen filter ................................. 111
Power outlets ............................... 74
Power steering fluid ....................144
Power windows ............................ 32
Preheating ................................... 86
Puncture ..................................... 165
R Radio Frequency Identification (RFID) ..................................... 193
Radio info ..................................... 90
Radio remote control ...................21
Rear doors ................................... 26Rear fog light ............................... 90
Rear fog lights ........................... 101
Rear parcel shelf .......................... 63
Rear seats .................................... 41
Rear storage ................................. 62
Rear windows .............................. 34
Rear window wiper/washer .......... 71
Recommended fluids and lubricants ........................ 177, 181
Refuelling ................................... 135 Registered trademarks ...............191
Remote control ............................. 21
Removing seats ............................ 42
Reversing lights .........................101
Ride control systems ..........128, 129
Roof bars ...................................... 62
Roof load ...................................... 67
Roof rack ............................. 67, 187
Roof racks .................................... 67
S Safety belts ................................... 45
Seat adjustment ....................... 7, 37
Seat belt ........................................ 8
Seat belt reminder .......................82
Seat belt reminder warning chime 90
Seat belts ..................................... 45
Seat folding .................................. 38
Seat heating ................................. 40
Seat position ................................ 36Second row seats ........................41
Selector lever ............................. 122
Service ............................... 111, 176
Service display ......................78, 90
Service information ....................176
Settings menu............................... 90
Side airbag system ......................53
Sidelights ...................................... 99
Side turn signal lights ................151
Sliding door .................................. 26
Sliding side door ........................... 26
Spare wheel ............................... 167
Speed limit warning chime............ 90
Speedometer ............................... 76
Standard display ........................... 90
Starting and operating ................114
Starting off ................................... 17
Starting the engine ............115, 122
Steering ...................................... 114
Steering wheel adjustment ......9, 70
Steering wheel controls ...............70
Stop engine .................................. 81
Stop-start system.................. 89, 116
Storage ......................................... 60
Storage compartments .................60
Sun visors .................................... 34
Symbols ......................................... 4
198T
Tachometer ................................. 76
Tailgate ......................................... 28
Tail lights ................................... 150
Technical data ............................ 182
Temperature ................................. 90
Third row seats ............................ 42
Three-point seat belt .................... 46
Toll road stickers .......................... 32
Tools .......................................... 158
Top-Tether .................................... 55
Towing ................................ 138, 171
Towing another vehicle .............172
Towing the vehicle .....................171
Traction Control system ............. 128
Trailer coupling ........................... 138
Trailer towing ............................. 138
Transmission ......................... 17, 84
Transmission display ...........79, 122
Tread depth ............................... 162
Trip computer ......................... 90, 96
Trip odometer .............................. 76
Turn and lane-change signals ...101
Turn signal ................................... 82
Tyre chains ................................ 163
Tyre designations ......................159
Tyre pressure ............................ 159
Tyre pressure monitoring system ............................... 87, 160Tyre pressures ........................... 190
Tyre repair kit ............................. 163
U
Ultrasonic parking assist ...... 85, 131
Underseat storage .......................62
Unit of measurement ....................90
Upholstery .................................. 175
USB port ....................................... 74
Using this manual ..........................3
V Vehicle battery ........................... 146
Vehicle checks............................ 142
Vehicle data ................................ 181
Vehicle data recording and privacy ..................................... 192
Vehicle dimensions .................... 187
Vehicle Identification Number ....179
Vehicle jack ................................ 158
Vehicle security ............................ 29
Vehicle shutdown ...........81, 96, 115
Vehicle specific data ......................3
Vehicle storage ........................... 141
Vehicle tools ............................... 158
Vehicle unlocking ........................... 6
Vehicle weight ........................... 186
Ventilation ................................... 106
Volume ......................................... 90W
Warning chime.............................. 90
Warning chimes ........................... 95
Warning lights ............................... 76
Washer and wiper systems .........15
Washer fluid ............................... 145
Wheel changing .........................165
Wheel covers ............................. 162
Wheels and tyres .......................159
Windows ....................................... 32
Windscreen................................... 32 Windscreen stickers .....................32
Windscreen wiper/washer ...........71
Winter tyres ............................... 159
Wiper blade replacement ..........147