2016 VOLVO V60 CROSS COUNTRY maintenance schedule

01 Introduction
01
22
Volvo and the environment
Volvo is committed to the well being of its customers. As a natural part of this commit-ment, we care about the environment inwhich we all live. Concern for the environmentmeans an everyday involvement in reducingour environmental impact. Volvo's environmental activities are based on a holistic view, which means we consider theoverall environmental impact of a productthroughout its complete life cycle. In this con-text, design, production, product use, andrecycling are all important considerations. Inproduction, Volvo has partly or completelyphased out several chemicals includingCFCs, lead chromates, asbestos, and cad-mium; and reduced the number of chemicalsused in our plants 50% since 1991. Volvo was the first in the world to introduce into production a three-way catalytic con-verter with a Lambda sond, now called theheated oxygen sensor, in 1976. The currentversion of this highly efficient system reducesemissions of harmful substances (CO, HC,NOx) from the exhaust pipe by approximately95 – 99% and the search to eliminate theremaining emissions continues. Volvo is theonly automobile manufacturer to offer CFC-free retrofit kits for the air conditioning systemof all models as far back as the 1975model 240. Advanced electronic engine con-trols and cleaner fuels are bringing us closerto our goal. In addition to continuous environ-mental refinement of conventional gasoline-powered internal combustion engines, Volvois actively looking at advanced technologyalternative-fuel vehicles. When you drive a Volvo, you become our partner in the work to lessen the car's impacton the environment. To reduce your vehicle'senvironmental impact, you can: •
Maintain proper air pressure in your tires. Tests have shown decreased fuel econ-omy with improperly inflated tires.
• Follow the recommended maintenanceschedule in your Warranty and ServiceRecords Information booklet.
• Drive at a constant speed whenever pos-sible.
• See a trained and qualified Volvo servicetechnician as soon as possible forinspection if the check engine (malfunc-tion indicator) light illuminates, or stayson after the vehicle has started.
• Properly dispose of any vehicle-relatedwaste such as used motor oil, used bat-teries, brake pads, etc.
• When cleaning your vehicle, please usegenuine Volvo car care products. AllVolvo car care products are formulated tobe environmentally friendly.
FSC®
The FSC ®
(Forest Stewardship Council ®
)
symbol indicates that the wood pulp used in this publication comes from FSC ®
certified
forests and other responsible sources.
Related information
• Economical driving (p. 285)
• Tires – tire economy (p. 295)

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Maintenance – introduction
Periodic maintenance will help keep your vehicle running well.
IntroductionThe maintenance services contain severalchecks that require special instruments andtools and therefore must be performed by aqualified technician. To keep your Volvo intop condition, specify time-tested and provenGenuine Volvo Parts and Accessories.
The Federal Clean Air Act – U.S.The Federal Clean Air Act requires vehicle manufacturers to furnish written instructionsto the ultimate purchaser to assure the properservicing and function of the components thatcontrol emissions. These services, which arelisted in the "Warranty and Service RecordsInformation" booklet, are not covered by thewarranty. You will be required to pay for laborand material used.
MaintenanceYour Volvo passed several major inspections before it was delivered to you, in accordancewith Volvo specifications. The maintenanceprocedures outlined in the Warranty andService Records Information booklet, many ofwhich will positively affect your vehicle'semissions, should be performed as indicated.It is recommended that receipts for vehicleemission maintenance be retained in casequestions arise concerning maintenance.Inspection and maintenance should also beperformed anytime a malfunction is observedor suspected.
Applicable warranties – U.S./CanadaIn accordance with applicable U.S. and Canadian regulations, the following list ofwarranties is provided.
• New Vehicle Limited Warranty
• Parts and Accessories Limited Warranty
• Corrosion Protection Limited Warranty
• Seat Belt and Supplemental Restraint Systems Limited Warranty
• Emission Design and Defect Warranty
• Emission Performance Warranty
These are the federal warranties; other war- ranties are provided as required by state/provincial law. Refer to your separate War-ranty and Service Records Information book-let for detailed information concerning eachof the warranties.
Periodic maintenance helps minimize emissions
NOTE
• Refer to your Warranty and Service Records Information booklet for acomprehensive service and mainte-nance schedule up to 150,000 miles(240,000 km). This program containsinspections and services necessary forthe proper function of your vehicle andincludes components that affect vehi-cle emissions.
• The Warranty and Service RecordsInformation booklet also containsdetailed information concerning thewarranties that apply to your vehicle.
Related information
•
Climate – general information (p. 122)

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Maintenance – owner maintenance
Periodic maintenance requirements and inter- vals are described in your vehicle's Warrantyand Service Records Information booklet. The following points can be carried out between the normally scheduled maintenanceservices.
Owner maintenance
Each time the car is refueled:
•Check the engine oil level.
• Clean the windshield, windshield wipers, headlights, and taillights.
Monthly:
• Check cold tire pressure in all tires. Inspect the tires for wear.
• Check that engine coolant and other fluidlevels are between the indicated "min"and "max" markings.
• Clean interior glass surfaces with a glasscleaner and soft paper towels.
• Wipe driver information displays with asoft cloth.
• Visually inspect battery terminals for cor-rosion. Corrosion may indicate a looseterminal connector, or a battery near theend of its useful service life. Consult yourVolvo retailer for additional information.
As needed:Wash the car, including the undercarriage, to reduce wear that can be caused by a buildup of dirt, and corrosion that can be caused bysalt residues. Clean leaves and twigs from air intake vents at the base of the windshield, and from otherplaces where they may collect.
NOTE
Complete service information for qualified technicians is available online for purchaseor subscription at www.volvotechinfo.com.
Related information
•
Maintenance – opening/closing hood (p. 332)
• Engine compartment – overview (p. 333)
• Engine compartment – coolant (p. 336)
• Engine compartment – engine oil (p. 334)
• Engine compartment – power steeringfluid (p. 338)
• Engine compartment – washer fluid(p. 349)
• Cleaning the interior (p. 366)
• Washing the car (p. 364)
• Tire inflation – checking pressure (p. 302)
• Tires – tread wear indicator (p. 295)

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330* Option/accessory, for more information, see Introduction.
Onboard Diagnostic System
OBD II is part of your vehicle's computerized engine management system. It stores diag-nostic information about your vehicle's emis-sion controls. It can light the Check Enginelight (MIL) if it detects an emission control"fault." A "fault" is a component or systemthat is not performing within an expectedrange. A fault may be permanent or tempo-rary. OBD II will store a message about anyfault.
Emission inspection readiness
How do states use OBD II for emission inspections?
Many states connect a computer directly to a vehicle's OBD II system. The inspector canthen read "faults." In some states, this type ofinspection has replaced the tailpipe emissiontest.
How can my vehicle fail OBD II emission
inspection?
Your vehicle can fail OBD II emission inspec- tion for any of the following reasons.
• If your Check Engine (MIL) light is lit, your vehicle may fail inspection.
• If your vehicle's Check Engine light waslit, but went out without any action onyour part, OBD II will still have a recordedfault. Your vehicle may pass or fail,depending on the inspection practices inyour area. •
If you had recent service that requireddisconnecting the battery, OBD II diag-nostic information may be incompleteand "not ready" for inspection. A vehiclethat is not ready may fail inspection.
How can I prepare for my next OBD II
emission inspection?
• If your Check Engine (MIL) light is lit – or was lit but went out without service, haveyour vehicle diagnosed and, if necessary,serviced by a qualified Volvo technician.
• If you recently had service for a lit CheckEngine light, or if you had service thatrequired disconnecting the battery, aperiod of driving is necessary to bring theOBD II system to "ready" for inspection.Two half-hour trips of mixed stop-and-go/highway driving are typically neededto allow OBD II to reach readiness. YourVolvo retailer can provide you with moreinformation on planning a trip.
• Maintain your vehicle in accordance withyour vehicle's maintenance schedule.
Booking service and repairs
Connected Service Booking (CSB) makes set- ting up a time for service, maintenance and/orrepairs directly from the vehicle quick andconvenient.
Prerequisites
• The owner (primary driver) must have a valid Volvo ID. See Volvo ID (p. 21) foradditional information.
• The vehicle must be connected to the Internet using a paired Bluetooth ®
cell
phone. See your Sensus Infotainment supplement for information on pairing acell phone. On models equipped withVolvo On Call (VOC)*, you can connect tothe Internet using your separate VOCdata plan. Refer to your separate VolvoOn Call manual.
• By default, the retailer where you pur-chased your vehicle will be your preferred(primary) retailer/Volvo authorized work-shop who will perform service and repairson your vehicle. To change the preferredretailer, go to Dealer Locator atvolvocars.com and select a retailer, clickon Service Scheduler and book anappointment at the new preferred retailer.
• In order to be guided through the on-screen steps, the menu alternative
Display notifications must be activated.
CSB menu accessOnce the prerequisites have been estab- lished, all CSB-related menus can be

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accessed in
MY CAR by pressing OK/MENU
and then selecting
Maintenance & repair.
Booking information and data from the vehicle
If you request an appointment from your vehi- cle, with your consent, booking information and data about your vehicle 1
will be transmit-
ted to your preferred retailer.
Using the serviceOnce the prerequisites have been estab- lished, all CSB-related menus can beaccessed in MY CAR by pressing OK/MENU
and then selecting
Maintenance & repair.
If the time for the next regularly scheduled service is approaching, if the vehicle requirescertain types of repairs or if a system needsto be checked, a message will be displayed.You will then by guided through the stepsrequired to book service or repairs.
On-screen service messages
On-screen service message The pop-up service alert menu offers the fol- lowing alternatives:
•
Yes: The vehicle will transmit a booking
request as well as vehicle data directly to your preferred retailer. In return, you willreceive an email from this retailer with alink to their booking portal. From a smart-phone or a computer, you can select aday and time that suits you and specifyany other service requests that you mayhave. When you have submitted yourrequest, it will be entered into the retail-er's booking portal and you will receiveimmediate confirmation online and viaemail. The service reminder light in the vehicle's instrument panel will also beturned off remotely by Volvo.
•
No: No other messages will be displayed
on the Sensus screen but the Service Reminder Light on the vehicle's instru-ment panel will stay on. If you haveanswered "No", service can still bebooked manually (see the following sec-tion).
•
Postpone: The pop-up menu will be dis-
played that next time the engine is started.
Booking service or repairs manuallyAccess your Volvo On-Line Service Scheduler portal from a smartphone or a computer toselect a day and time that suits you andspecify any other service requests that youmay have. When you have submitted yourrequest, it will be entered into the retailer'sbooking portal and you will receive immediateconfirmation online and via email.
My AppointmentsThis displays booking information.
–Select Maintenance & repairMy
Appointments.
Transmitting vehicle dataIn order for a retailer to access vehicle data, the information is initially sent to a centralVolvo database (not directly to your retailer)
1 This information includes: service requirements, status of various functions, odometer reading and the vehicle's VIN number and software version.

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Related information
•Maintenance – opening/closing hood (p. 332)
• Maintenance – owner maintenance(p. 328)
Engine compartment – engine oil
The correct oil must be used for the stated oil change (service) intervals to apply. The oil level on 4-cylinder engines is checked electronically and is checked using a dipstickon 5- and 6-cylinder engines.
Checking the engine oil (5- and 6-
cylinder engines)
The oil level should be checked at regularintervals, particularly during the period up tothe first scheduled maintenance service.
• See Oil specifications (p. 380) for oil specifications.
• Also, refer to the Warranty and ServiceRecords information booklet for informa-tion on oil change intervals and oil speci-fications.
CAUTION
•Not checking the oil level regularly can result in serious engine damage if theoil level becomes too low.
• Oil that is lower than the specifiedquality can damage the engine.
• Volvo does not recommend the use ofoil additives.
• Always add oil of the same type andviscosity as already used.
• Never fill oil above the
MAX mark. This
could cause an increase in oil con-sumption.
• Oil changes should be carried out by atrained and qualified Volvo servicetechnician.

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336* Option/accessory, for more information, see Introduction.
Left: digital instrument panel*, Right: analog instrument panel
Message
Oil level
The oil level can be checked when the engine is not running by scrolling to the oil level sen-sor using the thumb wheel on the left steeringwheel lever.
CAUTION
• If Oil service required is displayed,
the oil level may be too high. Take the vehicle to an authorized Volvo work-shop as soon as possible.
• If the oil level sensor indicates that thelevel is too low, using the correct oil,top up with the amount of oil indicatedas soon as possible, see oil specifica-tions (p. 380).
WARNING
Do not allow oil to spill onto or come into contact with hot exhaust pipe surfaces.
Electronically checking the oil levelThe oil level should be checked at regular intervals, particularly during the period up tothe first scheduled maintenance service. To check the oil level:
1. Activate ignition mode
II, see Ignition
modes (p. 77).
2. Turn the thumb wheel on the left steering wheel lever until
Oil level is displayed.
> The oil level will be displayed.
NOTE
• The system cannot detect changes in the oil level immediately. The vehiclemust be driven approximately 20 miles(30 km) or have been parked on levelground with the engine off for5 minutes before the oil level readingwill be correct.
• If the necessary conditions are not metfor checking the oil level electronically(time interval after the engine wasswitched off, if the vehicle is parked on an incline, etc.),
No values availablewill be displayed. This does
not indi-
cate a problem with the oil level sen- sor.
Engine compartment – coolant
Normally, the coolant does not need to be changed. If the system must be drained, con-sult a trained and qualified Volvo service tech-nician.
Level check and filling
Location of the coolant reservoir
See Fuel tank volume – specification and vol- ume (p. 383) for information on cooling sys-tem capacities.