
Seat belts
o:n Introduction
This chapter contains information on the following subjects:
Warning lamp . . . . . . . . . . . 80
Frontal collisions and the laws of physics 81
What happens to vehicle occupants who have not fastened their seat belts 82
Seat belt protection . . . . . . . . . . . . . . . . . . . . . . 83 Using seat belts . . . . . . . . . . . . . . 83
Fastening and unfastening seat belts . 84 Seat belt routing . . . . . . . . . . . . . . . . . . 85
Belt height adjuster . . . . . . . . . . . . . . . . 86
Automatic belt retractor and belt tensioner . . . 86
Service and disposal of belt tensioners . . 87
Check the condition of all seat belts regularly. If the belt webbing, belt connections, belt retractor or seat belt buckle become damaged, the seat belt in question should be replaced immediately by a qualified workshop=:.&. The qualified workshop must use correct spare parts that are compatible with the vehicle, equipment level and model year. Volkswagen Commercial Vehicles recommends us-ing a Volkswagen Commercial Vehicles dealership for this purpose.
Additional information and warnings:
• Adjusting the seat position =:.page 61
• Seat functions, rear =>page 72
• Airbag system =>page 87
• Child seats (accessories) =:.page 96
• Integrated child seats =:.page 102
• Stowage =>page 150
• Seat functions, rear, Business =>page 182
• Seat functions, rear, California =:.page 193
• Cleaning and caring for the interior =:.page 388
• Accessories, modifications, repairs and renewal of parts =>page 394
A WARNING
Incorrectly fastened or unfastened seat belts increase the risk of severe or fatal injuries. Seat belts will only offer the optimum level of protection when they are fastened and used properly.
A WARNING (Continued)
• Seat belts are the most effective means of reducing the risk of serious and fatal injuries In the event of an accident. Seat belts must always be fastened properly when the vehicle Is In motion to protect the driver and all vehi-cle occupants.
• Before every trip, each vehicle occupant must adopt the correct sitting position, cor-rectly fasten the seat belt belonging to their seat and keep it fastened properly throughout the trip. This applies to all vehicle occupants and also In urban traffic.
• While the vehicle is in motion, secure all children travelling In the vehicle in a restraint system suitable for their weight and height. They must also wear correctly fastened seat belts =>page 96.
• Only start driving when all passengers have correctly fastened their seat belts.
• Only ever insert the latch plate into the buckle of the associated seat, and always en-sure that it engages properly. Using a buckle that does not belong to the seat that you are occupying reduces the level of protection and can lead to severe injuries.
• Avoid allowing foreign bodies or liquids to enter the slot for the seat belt buckle. This could prevent the belt buckle and seat belt from working properly.
• Never unfasten the seat belt while the ve-hicle is in motion.
• Never allow more than one person to share the same seat belt.
• Never travel when children or babies are being carried on somebody's lap and fas-tened with the same belt.
• Never travel wearing loose, bulky clothing (such as an overcoat over a jacket). This could prevent the seat belts from fitting and functioning properly.
A WARNING
Damaged seat belts are very dangerous and can cause severe or fatal Injuries.
• Never damage the belt by trapping it in the door or in the seat mechanism. 11>
Sitting correctly and safely

are not a substitute for seat belts. Seat belts must always be worn, even when the front seats are equipped with front airbags.
Additional information and warnings:
• Driving tips 33
• Central locking system 39
• Correct sitting position 61
• Seat belts 79
• Child seats (accessories) 96
• Cleaning and caring for the interior 388
• Accessories, modifications, repairs and renewal of parts 394
• Consumer information 404
A WARNING
Never rely solely on the airbag system for your protection.
• Even if an alrbag is triggered, it only offers auxiliary protection.
• The airbag system offers the best level of protection, and reduces the risk of injury, when seat belts are properly worn 79, Seat belts.
• Before every trip, each vehicle occupant must adopt the correct sitting position, cor-rectly fasten the seat belt belonging to their seat and keep it fastened properly throughout the trip. This applies to ail vehicle occupants and also in urban traffic.
A WARNING
The risk of injury increases if there are any objects between the vehicle occupants and the deployment area of the airbag when it is triggered. This will alter the deployment zone of the airbag, or the objects will be flung against the body.
• Never hold any objects in your hand or on your lap while the vehicle is in motion.
• Never transport any objects on the front passenger seal The objects could enter the deployment zone of the airbag during sudden braking or driving manoeuvres and then be flung dangerously through the vehicle interi-or if the airbag is activated.
• Vehicle occupants sitting on the front seats and rear outer seats must never carry any people, pets or objects in the deployment zone between themselves and the airbags. Make sure that children and passengers also keep to this rule.
BB I Before the journey
A WARNING
External devices in the vehicle that are not properly secured can be flung though the in-terior and cause injuries, if there is a sudden driving or braking manoeuvre, or in the event of an accident.
• You should never position or attach an ex-ternal device on a door, on the windscreen or above or near to the areas marked "AIRBAG" on the steering wheel, the dash panel and the seat backrests, or between these areas and the vehicle occupants. External devices can cause serious Injury in an accident, especial-ly when the airbags deploy.
A WARNING
The alrbag system can only be triggered once. The system will have to be replaced if the airbags have been triggered.
• Alrbags that have deployed and any affec-ted system parts must be immediately re-placed with new parts that are approved by Volkswagen Commercial Vehicles for the re-spective vehicle.
• Repairs and modifications to your vehicle should only be carried out by a qualified workshop. Qualified workshops have the nec-essary tools, diagnostic equipment, repair in-formation and qualified personnel.
• Never use recycled alrbag components or components that have been taken from end-of-life vehicles in your vehicle.
• Never alter any components of the airbag system.
A WARNING
Fine dust particles or steam may be released when the alrbags trigger. This Is normal and does not mean that there is a fire in the vehi-cle.
• The fine dust can cause irritation to the skin and eye membranes and cause breath-ing difficulties, particularly for people suffer-ing from asthma or people who have {had) other respiratory problems. To help reduce breathing difficulties, get out of the vehicle or open the windows or doors for more fresh air.
• If you come into contact with the dust, you should wash your hands and face with a mild soap and water before eating.
• Do not let the dust get into your eyes or into open wounds.

Automatic headlight control AUTO
The automatic headlight control is merely an aid and will not always be able to detect all driving sit-uations.
If the light switch is in position AUTO, the vehicle lights and the lighting in instruments and switches will switch on and off automatically in the following situations => .&.:
Automatically switched on
• When the rain sensor detects darkness, e.g. when driving through tunnels.
• When the rain sensor detects that it is raining and switches the wipers on.
Automatically switched off
• When the rain sensor detects that there is enough light.
• When the wipers have not been used for a few minutes.
Static cornering light
When cornering slowly or travelling around very tight bends, a static cornering light is switched on automatically to illuminate the inside of the bend.
The static cornering light is integrated into the fog lights and only lights up at speeds below approxi-mately 40 km/h (25 mph).
When reverse gear is engaged, the static corner-ing light on both sides of the vehicle may switch on to provide better illumination of the area when ma-noeuvring.
Main beam assist
r-("'n First read and observe the introductory 1..-JcJl Information and safety warnings.&. on page 106.
Main beam assist can help to prevent other road users from being dazzled.
Main beam assist (Light Assist)
Within the limits of the system, the main beam as-sist automatically switches the main beam on at speeds of over approximately 60 kmlh (37 m ph),
110 I Before the journey
A WARNING
Accidents can occur if roads are not suffi-ciently Illuminated and other road users have difficulty seeing the vehicle, or cannot see it at all.
• The automatic headlight control (AUTO) only switches on the dipped beam headlights when there is a change In the level of bright-ness and not, for example, if it Is foggy.
• Never drive with daytime running lights if the street Is not sufficiently lit due to weather and lighting conditions. The daytime running lights are not bright enough to Illuminate the road ahead and to ensure that other road users are able to see you.
• The rear lights will not be switched on with the daytime running lights. If the rear lights are not switched on, the vehicle may not be visible to other road users If it Is dark, raining, or If visibility Is poor.
m In cool or damp weather, the interior of the l..!J headlights, rear lights and turn signals may mist up briefly. This is normal and does not affect the service life of the lighting system of your vehi-cle.
Main beam assist normally recognises illuminated areas such as towns and deactivates the main beam while driving through them. .,.

Recommended windscreen washer fluid
• For warm weather: summer windscreen wash G 052 184 A 1. Dilution 1:100 (1 part concen-trate, 100 parts water) in the washer fluid reservoir.
• All-year washer fluid G 052 164 A2. Dilution in winter to -18°C (0°F) approx. 1 :2 (1 part concen-trate, 2 parts water), otherwise dilute one part con-centrate to four parts water (1 :4) in the washer fluid reservoir.
Capacities
The capacity of the washer fluid reservoir is ap-proximately 3. 7 litres or approximately 5.0 litres in vehicles with a headlight washer system.
A WARNING
Never mix coolant additive or other unsuita-ble additives into the windscreen washer flu-id. An oily film may otherwise be left on the windscreen or rear window which will restrict the field of vision.
Mirrors
o:n Introduction
This chapter contains information on the following subjects:
Interior mirror .............. . 122
Exterior mirrors ............ . . .... 123
For safety reasons it is important that the driver po-sitions the exterior and interior mirrors correctly be-fore starting a journey '* &.
You can use the exterior mirrors and the interior mirror to observe traffic behind you and adjust driv-ing style accordingly. Looking in the exterior mir-rors and the interior mirror does not allow the driver to see the entre side and rear area of the vehicle. The area that cannot be seen is known as the blind spot. There may be objects and other road users in the blind spot.
Additional information and warnings:
• Exterior views '* page 5
• Changing gear '*page 260
• Braking, stopping and parking '*page 269
A WARNING (Continued)
• Use clean, clear water (not distilled water) with a washer fluid recommended by Volks-wagen Commercial Vehicles.
• A suitable anti-freeze agent should be added to the windscreen washer fluid If nec-essary.
CD
• Never mix other cleaning agents with the cleaning agents recommended by Volkswagen Commercial Vehicles. This can cause the ingre-dients to separate and block the windscreen washer jets.
• When refilling or changing service fluids, please ensure that the correct fluids are added through the correct openings. Incorrect service fluids can cause serious functional problems and engine damage.
Adjusting the exterior and interior mirrors while driving may cause the driver to become distracted. This can lead to accidents and se-rious Injuries.
• Exterior and interior mirrors should only be adjusted when the vehicle is stationary.
• When parking, changing lane, or perform-ing an overtaking or turning manoeuvre, al-ways pay careful attention to the area around the vehicle as objects and other road users may be located In the blind spot.
• Always ensure that the mirrors are posi-tioned correctly and that the rear view Is not restricted by ice, snow, condensation or any other objects.
A WARNING
Automatic anti-dazzle mirrors contain an electrolyte fluid which could leak If the mirror is broken.
• The leaking electrolyte fluid can cause lrri-tation to the skin, eyes and respiratory or-gans, especially In people who suffer from
Lights and vision 121

Do not attach external navigation devices to the windscreen or near interior automatic anti-dazzle
Manual anti-dazzle interior mirror
• Basic position: the lever on the lower part of the mirror is pointing towards the windscreen.
• Pull the lever to the back to select the anti-daz-zle function 99.
Exterior mirrors
Fig. 100 in the driver door: rotary knob for the ex-terior mirrors.
First read and observe the introductory L..-Jr:.U information and safety warnings & on page 121.
Electric exterior mirrors
Turn the rotary knob to the desired position:
g
L
R
Fold exterior mirrors into the body electri-
Switch on the exterior mirror heating.
Tap and hold the rotary knob to set the left exterior mirror to the front, rear, right or left. In this position the exterior mirror heater is switched off.
Tap and hold the rotary knob up or down or left or right to set the right exterior mir-ror. In this position the exterior mirror heater is switched off.
Depending on the model, electrical control ele-ments can be combined with mechanically adjusta-ble exterior mirrors.
A WARNING
The illuminated display from an external navi-gation device can lead to functional impair-ment of the Interior automatic anti-dazzle mir-ror and cause accidents or serious injuries.
• You may not be able to precisely deter-mine the distance from vehicles travelling be-hind you or from other objects if the automat-ic anti-dazzle function is Impaired.
• To adjust, press the edge of the mirror it until it reaches the desired position.
• To fold in, pull the mirror housing back until it engages.
• To fold back, carefully fold the mirror housing back.
A WARNING
Injuries can be sustained if you do not take care when folding the exterior mirrors in and out.
• Only fold the exterior mirrors in or out when there is nobody in the path of the mir-ror.
• Always ensure that no fingers are caught between the exterior mirror and the foot of the mirror when the exterior mirror is moved.
A WARNING
If you estimate the distance from traffic be-hind you Incorrectly, you can cause acci-dents and serious injuries.
• Curved mirrors (convex or aspheric) en-large the field of vision and can make objects in the mirror seem smaller and further away than they actually are.
• Using curved mirrors to estimate the dis-tance from other vehicles behind you when changing lanes can provide inaccurate re-sults and can lead to accidents and severe in-juries.
• Whenever possible, use the interior mirror to check the exact distance between your ve-hicle and following traffic or other objects.
• Ensure that you have a good view to the rear of the vehicle. .,..
Lights and vision 123

A WARNING (Continued)
• Transporting heavy objects changes the vehicle's handling and the centre of gravity.
• The load should be distributed as evenly and low as possible In the vehicle.
• Always secure heavy objects in the lug-gage compartment as far in front of the rear axle as possible.
A WARNING
The vehicle handling and braking effect may alter significantly If large or heavy objects are being transported.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions.
• Accelerate carefully and gently .
• Avoid sudden braking and driving ma-noeuvres.
• Brake earlier than in normal driving.
A WARNING
Unsuitable or damaged securing straps could rip In the event of a braking manoeuvre or ac-cident. This could cause objects to be flung through the interior and lead to severe or fa-tal injuries.
• Always use suitable and undamaged se-curing straps.
• Attach securing straps securely to the fas-tening rings.
• Never load the securing straps in excess of the load rating.
A wARNING
Securing straps, if used incorrectly, may get detached in the event of a sudden braking manoeuvre or accident. This could cause ob-jects to be flung through the interior and lead to severe or fatal injuries.
Stowing items of luggage
1'"'1'11 First read and observe the introductory L-.lr::.U information and safety warnings & on page 125. .,..
1261 Before the journey
A WARNING (Continued)
• Never fix securing straps between the fas-tening rings In the side panel and the fasten-ing rings in the vehicle floor.
• Never fix securing straps between oppo-site side walls.
• Observe the Information on the side trim panels.
A WARNING
Incorrect use of fastening rings can cause se-vere or fatal accidents.
• Always use suitable and undamaged se-curing straps.
• Attach securing straps securely to the fas-tening rings.
• loose objects in the vehicle can suddenly slide and change the way the vehicle han-dles.
• Never exceed the maximum load rating of the fastening rings when securing objects.
• Small and light objects should also be se-cured.
• Never secure a child seat to the fastening rings.
• Rotating single seats must always be turned In the direction of travel If a load is se-cured behind this seat using fastening rings.
• Never use elastic straps or nets to tie down loads.
• Distribute the load on the fastening rings evenly.
• Ensure that the load retains its form and position once it has been secured. Use stable packaging and anti-slip floor surfacing for your load.
m Suitable fastening belts and luggage stowage L!.J systems are available from a qualified work-shop. Volkswagen Commercial Vehicles recom-mends using a Voikswagen Commercial Vehicles dealership for this purpose.

In low temperatures, fit winter tyres to both the ve-hicle and the trailer.
Drawbar load
The drawbar load is the weight that the towing bracket exerts on the ball coupling vertically from above. The maximum permitted weight exerted by the trailer drawbar on the ball coupling of the tow-ing bracket must not exceed 100 kg.
The figures for the draw bar weights that are given on the type plate of the towing bracket are for cer-tification purposes only. The correct values for your specific model, which may be lower than these fig-ures, are given in the vehicle registration docu-ments. All data in the official vehicle documents take precedence over these data &.
In the interest of road safety, Volkswagen Commer-cial Vehicles recommends that you always trans-port the maximum drawbar load. The response of the trailer on the road will be poor if the drawbar load is too small.
The drawbar load increases the weight on the rear axle and reduces the maximum load level as a re-sult.
Vehicles with starUstop system
• If a factory-fitted towing bracket or a towing bracket retro-fitted by Volkswagen Commercial Ve-hicles is used, the Start/Stop system remains ac-tive when towing a trailer 283.
• If towing brackets that were not retrofitted by Volkswagen Commercial Vehicles are used, the StarUStop system must be switched off manually using the button in the dash panel before you start towing a trailer and must remain switched off as long as a trailer is being towed &.
Tachograph
For vehicles whose gross vehicle weight rating, in-cluding trailer exceeds 3,500 kg, and those used commercially to transport goods, use of a tacho-graph is required by law. This is irrespective of whether the vehicle or the trailer or both are used for commercial transportation of goods.
Additional information and warnings:
• Exterior views 5
• Lights 106
• Tachograph 172
• Braking, stopping and parking 269
• Driving with respect for the environment 278
• Wheels and tyres 367
• Accessories, modifications, repairs and renewal of parts 394
140 Before the journey
• Maximum permitted trailer weights =>page 450
• Maximum permitted gross combination weight rating =>page 450
A WARNING
it is dangerous to transport people In a trailer and it may also be illegal.
A WARNING
Improper use of the towing bracket can cause Injury and accidents.
• Only use the towing bracket if it Is fitted properly and Is not damaged.
• Do not carry out any alterations or repairs to the towing bracket.
• To reduce the risk of Injury In rear-end col· lis ions, and to pedestrians and cyclists when the vehicle Is parked, always remove the ball coupling when a trailer Is not being used.
• Never Install a weight-distributing or load-balancing towing bracket to the vehicle. The vehicle Is not constructed for these kinds of towing brackets. The towing bracket can fall, causing the trailer to tear loose from the vehl· cl e.
A WARNING
Towing a trailer and transporting heavy or bulky Items can change the way the vehicle's handling. This can lead to accidents.
• Always secure loads properly using suita-ble and undamaged securing straps.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions.
• Trailers with a high centre of gravity are more likely to tip over than trailers with a low centre of gravity.
• Avoid abrupt and sudden driving and braking manoeuvres.
• Take special care when overtaking.
• Reduce your speed Immediately if the trailer shows even the slightest sign of snak-Ing.
• Never drive faster than 80 km/h (50 m ph) when towing a trailer or 100 km/h (62 mph) In exceptional cases. This also applies to coun-tries where higher speeds are permitted. AI· ways obey speed limits. In some areas speed limits for vehicles that are towing trailers are lower than for vehicles without trailers. .,.

Never connect the trailer lights directly to the elec-trical system of your vehicle. If you are uncertain whether the trailer has been connected correctly, please contact a qualified workshop. Volkswagen Commercial Vehicles recommends using a Volks-wagen Commercial Vehicles dealership for this purpose.
Exterior mirrors
If you are unable to see the traffic behind the trailer in the vehicle's standard exterior mirrors, additional exterior mirrors should be fitted in accordance with any country-specific regulations. Before setting off, adjust the mirrors so that you have a sufficient view of the rear.
Maximum power consumption of the trailer
Electrical consumers Maximum output
All brake lights 84 watts
Turn signal per side 42 watts
All side lights 100 watts
All tail lights 42 watts
Rear fog light 42 watts
Never exceed the specified values.
A wARNING
If the towing bracket is unsuitable or is in cor-rectly fitted, the trailer can become detached from the vehicle and cause serious Injury.
Fitting the removable ball coupling
Fig. 113 Overview of removable ball head.
r-f1t First read and observe the introductory L-J,::,JJ information and safety warnings & on page 139.
1421 Before the journey
• The vehicle electronics may be damaged If the trailer uses too much electricity.
• Never connect the trailer's electrical system directly to the electrical connections of the tail lights or to other sources of electricity. Only use suitable connectors to provide power to the trailer.
m Towing a trailer places additional demands L!J on the vehicle. Volkswagen Commercial Ve-hicles recommends additional services between the normal inspection intervals if the vehicle is used frequently for towing a trailer.
m In certain countries, an additional fire extin-L!J guisher must be carried if the gross weight of the trailer exceeds 2,500 kg. <1
an.ons
The removable ball coupling is located in the vehi-cle tools 416. ..,.