Page 25 of 233
Keys, doors and windows23Load compartmentLocking and unlocking load
compartment with 2-button remote
control
After unlocking the front doors with c,
press c again: Load compartment is
unlocked.
Press e once: Load compartment is
locked.
Locking and unlocking load
compartment with 3-button remote
control
Depending on vehicle configuration:
● Press G: Load compartment is
locked or unlocked.
● Press G: Load compartment
and sliding side doors are locked or unlocked.
Central locking switch
Locks or unlocks the doors and load
compartment from inside the
passenger compartment.
Press e to lock or unlock.
LED in switch illuminates when the
vehicle is locked.
Depending on version, if the vehicle
is driven with an open load
compartment, the front doors (and
sliding side doors) can still be locked. With the ignition switched on, press
and hold e for more than 5 seconds.
When closing the rear doors/tailgate,
they are locked automatically.
Page 26 of 233

24Keys, doors and windowsAutomatic locking when exiting the
vehicle
Depending on version, the e switch
can also be used to lock all doors and the load compartment automatically
when closing the front door and
exiting the vehicle:
Remove key from ignition switch then press and hold the e switch for more
than 5 seconds; vehicle is locked
when the front door is closed.
Automatic locking after driving off
3 25.
Fault in remote control system Unlocking
Manually unlock the front door by
turning the key in the lock.
Switch on the ignition and press the central locking switch e to open all
doors and the load compartment.
Locking
Manually lock the front door by
turning the key in the lock.Fault in central locking system
Unlocking
Manually unlock the front door by
turning the key in the lock. The other
doors can be opened by pulling the
interior handles.
Locking
Push inside locking knob of all doors
except driver's door. Then close the
driver's door and lock it from the
outside with the key.
Power door locks
Combi, Bus For safety, it is possible for the driver
to operate the passenger door locks
remotely.
All doors must be fully closed and
automatic locking deactivated 3 25.
To lock, press l side of switch; the
warning light alongside the switch will
flash once and a beep will be heard.
Page 27 of 233

Keys, doors and windows25Warning lights in the appropriate
doors remain illuminated.
To unlock, press 0 side of switch.
Fault
In the event of a fault in the system,
the warning light alongside the switch
remains illuminated and an audible warning will sound.
Check the doors are manually
unlocked (interior door lock switches).
If necessary, have the cause of the
fault remedied by a workshop.
Automatic lockingAutomatic locking after driving off
Depending on version, this security
feature can be configured to
automatically lock all doors and the
load compartment as soon as the
vehicle is driven.
Activation
With the ignition switched on, press
and hold the central locking switch e
for approx. 5 seconds. An audible
signal confirms activation.
LED in switch illuminates when the
vehicle is locked.
Deactivation
With the ignition switched on, press
and hold e for approx. 5 seconds. An
audible signal confirms deactivation.
Child locks9 Warning
Use the child locks whenever
children are occupying the rear
seats.
Press down the child lock, door
cannot be opened from the inside.
Raise to deactivate.
Page 28 of 233

26Keys, doors and windowsDoors
Sliding door
Lock and unlock the sliding side door
with the remote control or key (if
equipped).
Open and close the sliding side door
only when the vehicle is at a standstill with the parking brake applied (on
certain models, a warning chime will
sound when the sliding side door is
open and the parking brake is
released).
The sliding side door can be locked
from inside the vehicle with the
interior lock switch.
Ensure the side door is fully closed
and secure before driving the vehicle.9 Warning
Take care when operating the
sliding side door. Risk of injury.
Ensure that nothing becomes
trapped during operation and no-
one is standing within the moving
area.
If the vehicle is parked on a slope,
open sliding doors may move
accidentally on account of their
weight.
Close the sliding doors before
driving off.
Power sliding door
Opening
With vehicle at a standstill and the
parking brake applied, press switch
on instrument panel to open the
power sliding door automatically; the
LED in the switch flashes during
operation.
Notice
If the parking brake is not applied
when the switch is pressed, a
warning chime will sound.
Page 29 of 233

Keys, doors and windows27To stop movement at any time, press
the switch again. Press once more to
continue power sliding door
movement.
Closing
Press switch again; the LED flashes
and a chime sounds during operation.
In the event of opening or closing
difficulties, e.g. due to frost, press and hold the switch to increase power to
the sliding door.9 Warning
Take care when operating the
power sliding door. Risk of injury,
particularly to children.
Take particular care when the
vehicle is parked on a slope: open
or close the door fully until it
latches into its locking position.
Keep a close watch on the moving door when operating. Ensure thatnothing becomes trapped during
operation and no-one is standing
within the moving area.
Notice
Do not operate power sliding door too often without engine running asthis will discharge the vehicle
battery.
Emergency exit
In an emergency, the sliding side door
can be opened manually after
releasing the interior handle.
Alternatively, if the vehicle is
unlocked, open the door using the exterior handle (depending on modelvariant). Lift the handle (3) to the
second notch position, then slide the
door backwards using the handle (2)
near the front edge of the door.
Reset
If the door has been opened
manually, the power sliding door
system must be reset.
Page 30 of 233

28Keys, doors and windows
Open the sliding side door halfway
and move the relevant handle to the
first notch position; the warning light
illuminates in the instrument panel.
Then press the button (1) on the relevant handle.
Move the handle back and forth to
ensure the door actuator motor
operates, then press and hold the
switch on the instrument panel to fully
close the door; the warning light
extinguishes when the system is
reset correctly.
Maintenance
It is the owner's responsibility to have
the drive belt replaced after every
25,000 cycles, and for this purpose a
counter is incorporated in the lower B- pillar. Seek the assistance of a
workshop.
If the drive belt should fail, the door
may still be opened and closed
manually.
Fault
If a system fault is detected when unlocking the doors, an audible
warning will sound. Check position of
exterior handle. Reset handle if in the
open position and use key to operate door locks.
Seek the assistance of a workshop if the fault remains.
Power side step9 Warning
Take care when using the power
side step, particularly in wet and
cold weather conditions.
The power side step operates
automatically when the power sliding
door is opened or closed.
Page 31 of 233

Keys, doors and windows299Warning
Ensure there is adequate
clearance to allow the power side
step to fully extend and retract
without obstruction.
The indicator illuminates during
operation of the power side step. If it
remains illuminated with the door
closed, the step has not retracted.
In the event of a failure, manually
retract the power side step by
unscrewing the orange handwheel
located beneath the step, ensuring
that there are no obstacles preventing
closure. When the step is retracted,
screw in the orange handwheel. Seek
the assistance of a workshop.
Rear doors Lock and unlock the rear doors with
the remote control or key (if
equipped).
To open the right-hand rear door, pull
the exterior handle.
The right-hand door can also be
opened from inside the vehicle by
pulling the interior handle.
The left-hand rear door is then
released using the lever.
9 Warning
The rear lights may be obscured if
the rear doors are open and the
vehicle is parked on the roadside.
Make other road users aware of the vehicle, by using a warning
triangle or other equipment
specified in the road traffic
regulations.
The doors are retained in the 90º
position by locking stays.
Page 32 of 233

30Keys, doors and windowsTo open the doors to 180º or further
(depending on model) release locking stays from the catches on the door
frames and swing doors open to the
desired position.
When opening the doors to 270º, the doors are retained in the fully open
position by magnets on the body side.
9 Warning
Ensure extended opening doors
are secured when fully opened.
Opened doors may slam closed due to the force of the wind!
When closing the doors, secure each locking stay to the catch on the door
frame.
The rear doors can be locked from
inside the vehicle with the interior lock
switch on the inside of the right-hand
door.
Always close the left-hand door
before the right-hand door.
Combi, Bus In left-hand drive vehicles, the rear
doors are opened from inside the
vehicle by pulling the interior handle.
In right-hand drive vehicles, from
inside the vehicle pull the interior
handle on the right-hand door and
open, then release the left-hand door by lowering the lever and open.
Always close the left-hand door
before the right-hand door.Vehicle security
Anti-theft locking system9 Warning
Do not use the system if there are
people in the vehicle! The doorscannot be unlocked from the
inside.
The system deadlocks the doors. All
doors must be closed or the system
cannot be activated.
Notice
The anti-theft locking system cannot be activated when the hazard
warning lights or sidelights are
switched on.
Activation and deactivation are not
possible with the central locking
switch.