Instruments and controls103● OnStar smartphone application● OnStar remote services, e.g. location of the vehicle, activation
of horn and lights, control of
central locking system
● Stolen vehicle assistance
● Vehicle health check
● Destination download
Notice
All functions requiring data
connection to the vehicle are no
longer available if the vehicle ignition
has not been turned on for ten days.
OnStar buttonsNotice
Depending on the equipment, the
OnStar buttons can also be
integrated in the rear view mirror.
Privacy button
Press and hold j until an audio
message is heard to activate or
deactivate the transmission of the
vehicle location.
Press j to answer a call or to end a
call to an OnStar advisor.
Press j to access the Wi-Fi settings.
OnStar button
Press Z to establish a connection to
an OnStar advisor.
SOS button
Press [ to establish a priority
emergency connection to a specially trained emergency advisor.
Status light
Green: The system is ready.
Green flashing: The system is on a
call.
Red: A problem arose.
Off: System is off.Red / green flashing for a short period of time: Transmission of the vehicle
location has been deactivated.
OnStar services
OnStar emergency services
OnStar emergency provides a service with specially trained emergency
advisors for contact, assistance and
information during an emergency.
In the case of an emergency situation
including vehicle breakdown, a flat
tyre or empty fuel tank, press [ and
talk to the advisor. The advisor then
contacts emergency or assistance
service providers and directs them to
your vehicle.
In the case of an accident with
activation of airbags or belt
tensioners, an automatic emergency
call is established. The advisor is
immediately connected to your
vehicle to see whether help is
needed.
OnStar Wi-Fi hotspot
The Wi-Fi hotspot of the vehicle
provides internet connectivity through
the 4G/LTE mobile network.
Instruments and controls105On-demand diagnostics
At any time e.g. if the vehicle displays
a service message, press Z to
contact an OnStar advisor and ask to complete a real-time diagnostic check
to directly determine the issue.
Depending on the results, the advisor
will provide further support.
Monthly vehicle diagnostics
The vehicle automatically transmits
diagnostic data to OnStar which
sends a monthly email report to you
and your preferred workshop.
Notice
The workshop notification function
can be disabled in your account.
The report contains the status of key
operating systems of the vehicle like
engine, transmission, airbags,
antilock brakes, and other major
systems. It also provides information
on possible maintenance items and
tyre pressure (only with tyre pressure
monitoring system).
To look at the information in greater
detail, select the link within the email
and log into your account.Destination download
A desired destination can be directly
downloaded to the navigation system.
Press Z to call an OnStar advisor and
describe the destination or point of
interest.
The OnStar advisor can look up any
address or point of interest and
directly download the destination to
the built-in navigation system.
OnStar settings
OnStar PIN
To have full access to all OnStar
services, a four-digit PIN is required. The PIN has to be personalised when first talking to an OnStar advisor.
To change the PIN, press Z to call an
OnStar advisor.
Account data
An OnStar subscriber has an
account, where all the data is stored. To request a change of the account
information, press Z and talk to an
OnStar advisor or logon to your
account.If the OnStar service is used on
another vehicle, press Z and request
that the account be transferred to the
new vehicle.
Notice
In any case, if the vehicle is disposed
of, sold or otherwise transferred,
immediately inform OnStar about the changes and terminate the
OnStar service on this vehicle.
Vehicle location
The vehicle location is transmitted to
OnStar when service is requested or triggered. A message on the Info-
Display informs about this
transmission.
To activate or deactivate the
transmission of the vehicle location,
press and hold j until an audio
message is heard.
The deactivation is indicated by the
status light flashing red and green for a short period of time and each time
the vehicle is started.
Notice
If the transmission of the vehicle
location is deactivated, some
services are no longer available.
