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20Keys, doors and windowsKey with foldaway key section
Press button to extend. To fold the
key, first press the button.
Car Pass The Car Pass contains security
related vehicle data and should
therefore be kept in a safe place.
When the vehicle is taken to a
workshop, this vehicle data is needed
in order to perform certain operations.
Radio remote control
Used to operate:
● central locking system 3 21
● anti-theft locking system 3 26
● power windows 3 29
The radio remote control has a range of up to 5 metres. It can be restricted
by external influences. The hazard
warning flashers confirm operation.
Handle with care, protect from
moisture and high temperatures and
avoid unnecessary operation.
Fault
If the central locking system cannot be operated with the radio remote
control, it may be due to the following:
● range exceeded
● battery voltage too low
● frequent, repeated operation of the radio remote control while not
in range
● overload of the central locking system by operating at frequent
intervals, the power supply is
interrupted for a short time
● interference from higher-power radio waves from other sources
Unlocking 3 21.
Radio remote control battery
replacement
Replace the battery as soon as the
range reduces.
Page 23 of 189

Keys, doors and windows21Batteries do not belong in household
waste. They must be disposed of at
an appropriate recycling collection
point.
Key with foldaway key section
Extend the key and remove the
battery holder by undoing the screw
with a suitable screwdriver. Remove
the battery holder from the key and
replace the battery (type CR 2032),
paying attention to the installation
position.
Refit the battery holder in the key and
secure the screw.
Door locks
Anti-theft security lock
To prevent the front door from being
opened from the outside, open the
door and engage the anti-theft
security lock.
Using a suitable tool, turn the lock
switch on the door to locked position
1 . The door cannot be opened from
outside.
The anti-theft security lock remains
engaged even after unlocking the
vehicle with the remote control.
To disengage, turn the switch to
unlocked position 2.
Central locking system
Unlocks and locks the front doors,
sliding side doors and load
compartment.
A pull on an interior door handle
unlocks and opens the respective
door.
For safety reasons, the vehicle
cannot be locked if the key is in the
ignition switch.
Unlocking Notice
In the event of an accident of a
certain severity, the vehicle unlocks
automatically.
Fuel cut-off system 3 91.
Page 24 of 189
22Keys, doors and windowsVan
Press Ä: Front doors are unlocked.
Press Å: Rear doors / tailgate and
sliding side doors are unlocked.
Combi, Combo Tour
Press Ä: All doors, including rear
doors / tailgate and sliding side doors
are unlocked.
Press Å: Rear doors / tailgate only
are unlocked.
Notice
If engaged, the anti-theft security lock on the door remains engaged
even after unlocking the vehicle with
the remote control.
Anti-theft security lock 3 21.
Locking
Close all doors. If the doors are not
closed properly, the central locking
system will not work.
Notice
If a door or the tailgate is open,
control indicator ( illuminates in the
instrument cluster 3 84.
Press e. All doors, including rear
doors / tailgate and sliding side doors
are locked.
Automatic locking
The vehicle can be configured to
automatically lock the doors when
vehicle speed exceeds 12 mph.
Driver Information Centre (DIC)
3 85.
Page 25 of 189
Keys, doors and windows23Unlocking the load compartment
from inside the vehicle
Press Å: The load compartment
(rear doors / tailgate and sliding side
doors) are unlocked.
When the load compartment is
locked, the LED in the button is
illuminated.
Child locks9 Warning
Use the child locks whenever
children are occupying the rear
seats.
Using a suitable tool, turn child lock
switch on sliding side door towards
the horizontal position. The door
cannot be opened from inside.
To deactivate, turn the child lock
switch to the vertical position.
Doors
Sliding door
Pull lever on interior handle and slide
door.
Caution
Ensure the side door is fully closed
and secure before driving the
vehicle.
Central locking system 3 21.
Page 27 of 189
Keys, doors and windows25The doors are retained in the 90º
position by locking stays. To open the
doors to 180º, push the latch and
swing open to the desired position.9 Warning
Ensure extended opening doors
are secured when fully opened.
Opened doors may slam closed due to the force of the wind!
Always close the right hand doorbefore the left hand door.
Central locking system 3 21.
Load compartment
TailgateOpening
Press the button underneath the
moulding.
9 Danger
Do not drive with the tailgate open
or ajar, e.g. when transporting
bulky objects, since toxic exhaust
gases, which cannot be seen or
smelled, could enter the vehicle.
This can cause unconsciousness
and even death.Caution
Before opening the tailgate check
overhead obstructions, such as a
garage door, to avoid damage to
the tailgate. Always check the
moving area above and behind the
tailgate.
Notice
The installation of certain heavy
accessories onto the tailgate may
affect its ability to remain open.
Page 28 of 189
26Keys, doors and windowsClosing
Use the interior handle.
Ensure tailgate is fully closed before
driving.
Central locking system 3 21.
Emergency tailgate opening from
inside the vehicle
An access hole (arrowed) enables the
tailgate latch to be released using a
suitable tool. Push lever to the right to
unlock and open the tailgate.
Vehicle security
Anti-theft locking system9 Warning
Do not use the system if there are
people in the vehicle! The doorscannot be unlocked from the
inside.
The system deadlocks all the doors. All doors must be closed otherwise
the system cannot be activated.
The system is disabled automatically
on every door when:
● unlocking the doors
● turning the ignition switch to position 1
Page 29 of 189

Keys, doors and windows27Activating
Press e on the radio remote control
twice.
Immobiliser
The system is part of the ignition
switch and checks whether the
vehicle is allowed to be started with the key being used.
The immobiliser is activated
automatically after the key has been
removed from the ignition switch.
If the control indicator d illuminates
when starting, there is a fault in the
system; the engine cannot be started. Switch off the ignition and repeat the
start attempt.
If d remains illuminated, attempt to
start the engine using the spare key
and seek the assistance of a
workshop.
Notice
The immobiliser does not lock the
doors. Always lock the vehicle after
leaving it 3 21.
Control indicator d 3 83.Exterior mirrors
Convex shape The convex exterior mirror contains
an aspherical area and reduces blind spots. The shape of the mirror makes
objects appear smaller, which will
affect the ability to estimate
distances.
Manual adjustment
Adjust mirrors by swivelling lever in
required direction.
The lower mirrors are not adjustable.
Page 32 of 189

30Keys, doors and windowsPushing or pulling firmly and then
releasing: window moves up or down fully with safety function enabled. To
stop movement, operate the switch
once more in the same direction.
With the ignition key removed or in
position 0, the windows can be
operated for approx. 2 minutes and
are deactivated as soon as a door is
opened.
Safety function
If the window glass encounters
resistance during automatic closing, it is immediately stopped and opened
again.
If the safety function is activated five times in less than a minute, the
safety function is deactivated. The
windows will only close in stages and not automatically.
Activate the window electronics by
opening the windows. The safety
function is restored and the windows
will operate normally.Overload
If the windows are repeatedly
operated within short intervals, the
window operation is disabled for
some time.
Initialising the power windows If the windows cannot be closed
automatically (e.g. after
disconnecting the vehicle battery),
activate the window electronics as
follows:
1. Close doors.
2. Switch on ignition.
3. Pull switch until the window is closed and keep pulling for an
additional 5 seconds.
4. Repeat for each window.Child safety system for rear
windows
Press , to deactivate rear door
power windows.
To activate, press , again.
Operating windows from outside
The windows can be operated
remotely from outside the vehicle
when locking or unlocking the vehicle.
Central locking system 3 21.