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603
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8When trouble arises
8-1. Essential informationEmergency flashers .......... 604
If your vehicle has to be stopped in an
emergency ...................... 605
8-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 607
If you think something is wrong ......... 613
Fuel pump shut off system ............................ 614
If a warning light turns on or a warning buzzer
sounds ............................ 615
If a warning message is displayed (multi-information
display with color display
only) ................................ 626
If you have a flat tire.......... 642
If the engine will not start ..................... 655
If the shift lever cannot be shifted from P............. 657
If the electronic key does not operate properly
(vehicles with
smart key system) ........... 658
If the vehicle battery is discharged ................... 660
If your vehicle overheats ... 664
If the vehicle becomes stuck ............................... 667
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8-1. Essential information
8
When trouble arises
If your vehicle has to be stopped in an
emergency
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the engine.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
Vehicles without smart key sys-
tem:
Stop the engine by turning the
engine switch to the “ACC”
position.
Vehicles with smart key system:
To stop the engine, press and
hold the engine switch for 2
consecutive seconds or more,
or press it briefly 3 times or
more in succession.
Stop the vehicle in a safe place by the road.
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
4
Press and hold for 2 seconds or more,
or press briefly 3 times or more
4
5
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6068-1. Essential information
RAV4_OM_OM42A41U_(U)
WARNING
■If the engine has to be turned off while driving
● Power assist for the brakes and steering wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
● Vehicles without smart key system: Never attempt to remove the key, as
doing so will lock the steering wheel.
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6108-2. Steps to take in an emergency
RAV4_OM_OM42A41U_(U)
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to the “ON” position
(vehicles without smart key system) or IGNITION ON mode (vehicles with
smart key system).
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: →P. 657
■While towing
If the engine is not running, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in the tool bag. ( →P. 643)
4
5
6
7
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6118-2. Steps to take in an emergency
RAV4_OM_OM42A41U_(U)
8
When trouble arises
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the engine switch to the “LOCK” position (vehicles without
smart key system) or off (vehicles with smart key system).
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
2WD models:
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground.If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged.
AWD models:
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related parts
may be damaged, the vehicle may fly off
the truck.
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6128-2. Steps to take in an emergency
RAV4_OM_OM42A41U_(U)
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without smart key system: Do not tow the vehicle from the rear
when the engine switch is in the “LOCK” position or the key is removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles with smart key system: Do not tow the vehicle from the rear when
the engine switch is off. The steering lock mechanism is not strong enough
to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.
■ Recreational towing (beh ind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the Dynamic
Torque Control AWD system (AWD mod-
els) and transmission. (→P. 195)
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8-2. Steps to take in an emergency
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.
Vehicles without smart key system
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with smart key system
Turn the engine switch to ACCESSORY mode or off.
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.
NOTICE
■ Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
1
2
1
2
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6198-2. Steps to take in an emergency
RAV4_OM_OM42A41U_(U)
8
When trouble arises
*1: Parking brake engaged warning buzzer:A buzzer will sound if the vehicle is driven at a speed of approximately
3 mph (5 km/h) or more.
*2: Open door warning buzzer:A buzzer will sound if the vehicle reaches a speed of 3 mph (5 km/h) or
more with any door open.
*3: Driver’s seat belt buzzer:The driver’s seat belt buzzer sounds to alert the driver that his or her seat
belt is not fastened. Once the engine switch is turned to the “ON” position
(vehicles without smart key system) or IGNITION ON mode (vehicles with
smart key system), the buzzer sounds for 6 seconds. If the vehicle reaches
a speed of 12 mph (20 km/h), the buzzer sounds once. If the seat belt is
still unfastened after 24 seconds, the buzzer will sound intermittently for 10
seconds. Then, if the seat belt is still unfastened, the buzzer will sound in a
different tone for 20 more seconds.
Front passenger’s seat belt buzzer:
The front passenger’s seat belt buzzer sounds to alert the front passenger
that his or her seat belt is not fastened. The buzzer sounds once if the
vehicle reaches a speed of 12 mph (20 km/h). If the seat belt is still unfas-
tened after 24 seconds, the buzzer will sound intermittently for 10 seconds.
Then, if the seat belt is still unfastened, the buzzer will sound in a different
tone for 20 more seconds.
(Amber)
LDA warning light (if equipped) The warning light comes on and a warning message is
displayed to indicate that the LDA (Lane Departure Alert
with steering control) system is not available temporarily
or has detected a malfunction.
→ P. 627
Tire pressure warning light (if equipped)
When the light comes on:
Low tire inflation pressure such as
• Natural causes ( →P. 621)
• Flat tire ( →P. 642)
→ Adjust the tire inflatio n pressure to the specified
level.
The light will turn off after a few minutes. In case the
light does not turn off even if the tire inflation pres-
sure is adjusted, have the system checked by your
Toyota dealer.
When the light comes on after blinking for 1 minute:
Malfunction in the tire pressure warning system
→ Have the system checked by your Toyota dealer.
Warning lightWarning light/Details/Actions