Page 1 of 660
RAV4-HV_OM_OM42A56U_(U)
Pictorial indexSearch by illustration
1For safety
and securityMake sure to read through them
2Instrument
clusterHow to read the gauges and meters, the variety of
warning lights and indicators, etc.
3Operation of
each componentOpening and closing the doors and windows,
adjustment before driving, etc.
4DrivingOperations and advice which are necessary for
driving
5Audio systemOperating the audio system
6Interior featuresUsage of the interior features, etc.
7Maintenance
and careCaring for your vehicle and maintenance
procedures
8When trouble
arisesWhat to do in case of malfunction or emergency
9Vehicle
specificationsVehicle specifications, customizable features, etc.
10For ownersReporting safety defects for US owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically
Page 2 of 660

TABLE OF CONTENTS2
RAV4-HV_OM_OM42A56U_(U)For your information....................... 8
Reading this manual .................... 12
How to search .............................. 13
Pictorial index .............................. 14
1-1. For safe use
Before driving ...................... 24
For safe driving ................... 26
Seat belts ............................ 28
SRS airbags ........................ 36
Front passenger occupant classification system ......... 49
Safety information for children ........................ 56
Child restraint systems ........ 57
Installing child restraints ...... 61
Exhaust gas precautions ..... 72
1-2. Hybrid system Hybrid system features ....... 73
Hybrid system precautions ....................... 77
1-3. Theft deterrent system Immobilizer system ............. 82 2. Instrument cluster
Warning lights and indicators .................... 86
Gauges and meters ............. 90
Multi-information display ...... 94
Energy monitor/consumption screen................................ 98
3-1. Key information Keys................................... 104
3-2. Opening, closing and locking the doors
Side doors ......................... 107
Back door .......................... 113
Smart key system .............. 126
3-3. Adjusting the seats Front seats......................... 134
Rear seats ......................... 136
Driving position memory .... 139
Head restraints .................. 141
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 144
Inside rear view mirror ....... 146
Outside rear view mirrors ............................. 148
3-5. Opening, closing the windows and moon roof
Power windows.................. 151
Moon roof .......................... 154
1For safety and security
2Instrument cluster
3Operation of
each component
Page 7 of 660

7
RAV4-HV_OM_OM42A56U_(U)
1
9 8
7
6 4 3
2
10
5
9-1. SpecificationsMaintenance data (fuel, oil level, etc.) .......... 594
Fuel information ................ 603
Tire information ................. 606
9-2. Customization Customizable features ...... 619
9-3. Initialization Items to initialize................ 628
Reporting safety defects for U.S. owners ........................ 630
Seat belt instructions for Canadian owners
(in French) ............................... 631
SRS airbag instructions for Canadian owners
(in French) ............................... 633
What to do if... (Troubleshooting) .................... 644
Alphabetical index...................... 647
9Vehicle specifications
10For owners
Index
For vehicles with Entune Premium Audio with Navigation or Entune
Audio Plus, refer to the “NAVIGATION AND MULTIMEDIA SYSTEM
OWNER’S MANUAL” for informati on regarding the equipment listed
below.
• Navigation system
• Audio system
• Rear view monitor system• Toyota parking assist monitor
• Panoramic view monitor
Page 9 of 660

RAV4-HV_OM_OM42A56U_(U)
9
The installation of a mobile two-way radio system in your vehicle could affect
electronic systems such as:
●Multiport fuel injection system/sequential multiport fuel injection system
● Dynamic radar cruise control system
● Cruise control system
● Anti-lock brake system
● SRS airbag system
● Seat belt pretensioner system
Be sure to check with your Toyota dealer for precautionary measures or spe-
cial instructions regarding installation of a mobile two-way radio system.
High voltage parts and cables on the hybrid vehicles emit approximately the
same amount of electromagnetic waves as the conventional gasoline pow-
ered vehicles or home electronic appliances despite of their electromagnetic
shielding.
Unwanted noise may occur in the reception of the mobile two-way radio.
Your Toyota is equipped with several sophisticated computers that will record
certain data, such as: • Engine speed
• Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
• Hybrid battery (traction battery) status
The recorded data varies according to the vehicle grade level and options
with which it is equipped. Furthermore, these computers do not record con-
versations, sounds or images of the inside of the vehicle.
●Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party except:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a govern- ment agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or vehicle owner
Installation of a mobile two-way radio system
Vehicle data recordings
Page 11 of 660

RAV4-HV_OM_OM42A56U_(U)
11
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regard ing children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof, or other features of the vehicle. In addition,
heat build-up or extremely cold temperatures inside the vehicle can be fatal
to children.
Page 21 of 660

21Pictorial index
RAV4-HV_OM_OM42A56U_(U)
■Interior
SRS airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 36
Floor mats. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 24
Front seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 134
Rear seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 136
Head restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 141
Seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 28
Console box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 428
Inside lock buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 109
Cup holders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 429
Bottle holders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 430
Assist grips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 444
*1: If equipped
*2: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
1
2
3
4
5
6
7
8
9
10
11
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23
RAV4-HV_OM_OM42A56U_(U)
For safety and security1
1-1. For safe useBefore driving ...................... 24
For safe driving ................... 26
Seat belts ............................ 28
SRS airbags ........................ 36
Front passenger occupant classification system ......... 49
Safety information for children ........................ 56
Child restraint systems........ 57
Installing child restraints...... 61
Exhaust gas precautions..... 72
1-2. Hybrid system Hybrid system features ....... 73
Hybrid system precautions ....................... 77
1-3. Theft deterrent system Immobilizer system ............. 82
Page 36 of 660
361-1. For safe use
RAV4-HV_OM_OM42A56U_(U)
SRS airbags
The SRS airbags inflate when the vehicle is subjected to certain
types of severe impacts that may cause significant injury to the
occupants. They work together with the seat belts to help reduce
the risk of death or serious injury.