Page 426 of 660
426
RAV4-HV_OM_OM42A56U_(U)
6-2. Using the interior lights
●Illuminated entry system: The lights automatically turn on/off according to
power switch mode, the presence of the electronic key, whether the doors
are locked/unlocked, and whether the doors are opened/closed.
● If the interior lights remain on when the door is not fully closed and the inte-
rior light main switch is in the door position, the interior lights will go off auto-
matically after 20 minutes:
● Setting (e.g. the time elapsed before lights turn off) can be changed.
(Customizable features: P. 626)
Page 457 of 660
457
RAV4-HV_OM_OM42A56U_(U)
7Maintenance and care
7-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 458
Cleaning and protecting the vehicle interior ........... 461
7-2. Maintenance Maintenance requirements ................... 464
General maintenance........ 467
Emission inspection and maintenance (I/M)
programs ......................... 470
7-3. Do-it-yourself maintenance Do-it-yourself service precautions ..................... 471
Hood ................................. 473
Positioning a floor jack ...... 475
Engine compartment ......... 476
12-volt battery ................... 484
Tires .................................. 489
Tire inflation pressure ....... 498
Wheels .............................. 501
Air conditioning filter.......... 504
Electronic key battery........ 506
Checking and replacing fuses ............................... 508
Light bulbs......................... 511
Page 458 of 660

458
RAV4-HV_OM_OM42A56U_(U)
7-1. Maintenance and care
Cleaning and protecting the vehicle exterior
●Working from top to bottom, liber ally apply water to the vehicle
body, wheel wells and underside of the vehicle to remove any dirt
and dust.
● Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thoroughly
with water.
● Wipe away any water.
● Wax the vehicle when the wate rproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door (if equipped)
Start washing from the front of the vehicle. Make sure to extend the mirrors
before driving.
● Brushes used in automatic car washes may scratch the vehicle surface and
harm your vehicle’s paint.
● Rear spoiler may not be washable in some automatic car washes. There
may also be an increased risk of damage to vehicle.
■ High pressure car washes
●Do not allow the nozzles of the car wash to come within close proximity of
the windows.
● Before using the car wash, check that the fuel filler door on your vehicle is
closed properly.
■ When using a car wash
●If the door handle becomes wet while the electronic key is within the effec-
tive range, the door may lock and unlock repeatedly. Place the key in a posi-
tion 6 ft. (2 m) or more separate from the vehicle while the vehicle is being
washed. (Take care to ensure that the key is not stolen.)
● If the electronic key is inside the vehicle and a door handle becomes wet
during a car wash, a buzzer will sound outside the vehicle. To turn off the
alarm, lock all the doors.
Perform the following to protect the vehicle and maintain it in
prime condition:
Page 486 of 660

486
RAV4-HV_OM_OM42A56U_(U)
7-3. Do-it-yourself maintenance
■Before recharging
When recharging, the 12-volt battery produces hydrogen gas which is flam-
mable and explosive. Therefore, observe the following precautions before
recharging:
●If recharging with the 12-volt battery installed on the vehicle, be sure to dis-
connect the ground cable.
● Make sure the power switch on the charger is off when connecting and dis-
connecting the charger cables to the 12-volt battery.
■ After recharging/reconnecting the 12-volt battery
The hybrid system may not start. Follow the procedure below to initialize the
system.
Shift the shift lever to P.
Open and close any of the doors.
Restart the hybrid system.
● Unlocking the doors using the smart key system may not be possible imme-
diately after reconnecting the 12-volt battery. If this happens, use the wire-
less remote control or the mechanical key to lock/unlock the doors.
● Start the hybrid system with the power switch in ACCESSORY mode. The
hybrid system may not start with the power switch turned off. However, the
hybrid system will operate normally from the second attempt.
● The power switch mode is recorded by the vehicle. If the 12-volt battery is
reconnected, the vehicle will return the power switch mode to the status it
was in before the 12-volt battery was disconnected. Make sure to turn off
the power switch before disconnecting the 12-volt battery. Take extra care
when connecting the 12-volt battery if the power switch mode prior to dis-
charge is unknown.
If the hybrid system will not start even after multiple attempts, contact your
Toyota dealer.
1
2
3
Page 506 of 660
506
RAV4-HV_OM_OM42A56U_(U)
7-3. Do-it-yourself maintenance
Electronic key batter y
●Flathead screwdriver
● Small flathead screwdriver
● Lithium battery CR2032
Take out the mechanical key.
Remove the cover.
To prevent damage to the key,
cover the tip of the screwdriver with
a rag.
Remove the depleted battery.
Insert a new battery with the “+”
terminal facing up.
Replace the battery with a new one if it is depleted.
You will need the following items:
Replacing the battery
1
2
3
Page 507 of 660

RAV4-HV_OM_OM42A56U_(U)
5077-3. Do-it-yourself maintenance
7
Maintenance and care
■Use a CR2032 lithium battery
●Batteries can be purchased at your Toyota dealer, local electrical appliance
shops or camera stores.
● Replace only with the same or equivalent type recommended by the manu-
facturer.
● Dispose of used batteries according to local laws.
■ If the key battery is depleted
The following symptoms may occur:
●The smart key system and wireless remote control will not function properly.
● The operational range will be reduced.
WARNING
■ Removed battery and other parts
These parts are small and if swallowed by a child, they can cause choking.
Keep away from children. Failure to do so could result in death or serious
injury.
NOTICE
■For normal operation after replacing the battery
Observe the following precautions to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery to rust.
● Do not touch or move any other component inside the remote control.
● Do not bend either of the battery terminals.
Page 525 of 660
525
RAV4-HV_OM_OM42A56U_(U)
8When trouble arises
8-1. Essential informationEmergency flashers .......... 526
If your vehicle has to be stopped in an
emergency ...................... 527
8-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 528
If you think something is wrong ......... 534
If a warning light turns on or a warning buzzer
sounds ............................ 535
If a warning message is displayed ......................... 544
If you have a flat tire.......... 564
If the hybrid system will not start ..................... 576
If the shift lever cannot be shifted from P ............. 578
If the electronic key does not operate properly........ 579
If the 12-volt battery is discharged ................... 581
If your vehicle overheats ... 586
If the vehicle becomes stuck ............................... 591
Page 551 of 660
5518-2. Steps to take in an emergency
RAV4-HV_OM_OM42A56U_(U)
8
When trouble arises
Indicates a malfunction in the smart key systemA buzzer also sounds.
Have the vehicle inspected by your Toyota
dealer.
(If equipped)
Indicates that a Blind Spot Monitor sensor or the
surrounding area on the bumper is dirty or cov-
ered with ice
A buzzer also sounds.
Clean the sensor and its surrounding area
on the bumper.
Indicates a malfunction in the cruise control sys-
tem (if equipped) or dynamic radar cruise control
system (if equipped) Press the “ON-OFF” button once to deactivate
the system, and then press the button again to
reactivate the system.
A buzzer also sounds.
Have the vehicle inspected by your Toyota
dealer.
(If equipped)
Indicates a malfunction in the LDA (Lane Depar-
ture Alert with steering control) system
A buzzer also sounds.
Have the vehicle inspected by your Toyota
dealer.
Warning messageDetails/Actions
(Amber)