Page 362 of 508

3626-3. Do-it-yourself maintenance
PRIUS +_OM_OM47B24E_(EE)
■Use a CR2032 lithium battery
●Batteries can be purchased at any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional, local electrical appliance
shops or camera stores.
● Replace only with the same or equivalent type recommended by the manu-
facturer.
● Dispose of used batteries according to the local laws.
■ If the electronic key battery is depleted
The following symptoms may occur:
●The smart entry & start system and wireless remote control will not function
properly.
● The operational range will be reduced.
WARNING
■ Removed battery and other parts
These parts are small and if swallowed by a child, they can cause choking.
Keep away from children. Failure to do so could result in death or serious
injury.
■ Certification for the smart entry & start system
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
NOTICE
■For normal operation after replacing the battery
Observe the following precautions to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery to rust.
● Do not touch or move any other component inside the remote control.
● Do not bend either of the battery terminals.
Page 377 of 508

377
7When trouble arises
PRIUS +_OM_OM47B24E_(EE)7-1. Essential information
Emergency flashers ........... 378
If your vehicle has to be stopped in an
emergency ....................... 379 7-2. Steps to take in an
emergency
If your vehicle needs to be towed ...................... 380
If you think something is wrong ............................... 386
If a warning light turns on or a warning buzzer
sounds ............................. 387
If a warning message is displayed ......................... 400
If you have a flat tire (vehicles with spare
tire) .................................. 417
If you have a flat tire (vehicles without spare
tire) .................................. 431
If the hybrid system will not start............................ 448
If the electronic key does not operate properly ........ 450
If the 12-volt battery is discharged ....................... 452
If your vehicle overheats ......................... 457
If the vehicle becomes stuck ................................ 462
Page 399 of 508

3997-2. Steps to take in an emergency
PRIUS +_OM_OM47B24E_(EE)
7
When trouble arises
Once(Flashes in
yellow for 15 seconds)
Smart entry & start
system warning light
Indicates that the elec-
tronic key battery is
low.
Replace the bat-
tery. ( →P. 361)
Once(Flashes in
yellow for 15 seconds)
Smart entry & start
system warning light
Indicates a malfunction
in the smart entry &
start system.
Have the vehicle
inspected by any
authorized Toyota
dealer or repairer,
or another duly
qualified and
equipped profes-
sional.
Once(Flashes in
yellow for 30 seconds)
Smart entry & start
system warning light
• When the doors were
unlocked with the
mechanical key and
then the power switch
was pressed, the elec-
tronic key could not be
detected in the vehicle.
• The electronic key
could not be detected
in the vehicle even
after the power switch
was pressed two con-
secutive times.
Touch the elec-
tronic key to the
power switch
while depressing
the brake pedal.
InteriorbuzzerExterior buzzerWarning lightWarning light/DetailsCorrection procedure
Page 415 of 508
4157-2. Steps to take in an emergency
PRIUS +_OM_OM47B24E_(EE)
7
When trouble arises
Once
The driver’s door was opened
and closed with the power
switch turned off and then the
power switch was put in
ACCESSORY mode twice with-
out the hybrid system being
started.
→Press the power switch
while depressing the brake
pedal.
During a hybrid system starting
procedure in the event that the
electronic key was not function-
ing properly ( →P. 450), the
power switch was touched with
the electronic key.
→ Press the power switch
within 10 seconds of the
buzzer sounding.
Once
An attempt was made to start
the hybrid system with the shift
position in N.
→Shift the shift position to P
and start the hybrid sys-
tem.
Once
The electronic key has a low
battery.
→Replace the electronic key
battery. ( →P. 361)
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
Page 448 of 508

4487-2. Steps to take in an emergency
PRIUS +_OM_OM47B24E_(EE)
If the hybrid system will not start
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly.
* (→ P. 450)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle. ( →P. 8 7 )
● There may be a malfunction in the immobilizer system.
* (→ P. 9 1 )
● There may be a malfunction in the shift control system.
*
( → P. 212, 389, 402)
● The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. ( →P. 449)
*: It may not be possible to shift the shift position other than P.
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( →P. 452)
● The 12-volt battery terminal connections may be loose or corroded.
(→ P. 337)
Reasons for the hybrid system not starting vary depending on
the situation. Check the following and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( →P. 207)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
Page 450 of 508

4507-2. Steps to take in an emergency
PRIUS +_OM_OM47B24E_(EE)
If the electronic key does not operate
properly
Use the mechanical key (→P. 141)
in order to perform the following
operations:
Locks all the doors
Unlocks all the doors
Ensure that the shift position is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON mode.
When the smart entry & start sys-
tem is deactivated in customization
setting, the power switch will turn
to ACCESSORY mode.
Firmly depress the brake pedal and check that the smart entry &
start system indicator light (green) turns on (vehicles without multi-
information display) or is shown on the multi-information
display (vehicles with multi-information display).
If communication between the electronic key and vehicle is inter-
rupted ( →P. 156) or the electronic key cannot be used because the
battery is depleted, the smart entry & start system and wireless
remote control cannot be used. In such cases, the doors can be
opened and the hybrid system can be started by following the pro-
cedure below.
Locking and unlocking the doors
1
2
Starting the hybrid system
1
2
3
Page 451 of 508

4517-2. Steps to take in an emergency
PRIUS +_OM_OM47B24E_(EE)
7
When trouble arises
Press the power switch.
In the event that the hybrid system still cannot be operated, contact
any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
■ Stopping the hybrid system
Set the parking brake, shift the shift position to P and press the power switch
as you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced imm ediately when the battery is depleted.
( → P. 361)
■ Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. ( →P. 98)
■ Changing power switch modes
Release the brake pedal and press the power switch in step
above.
The hybrid system does not start and modes will be changed each time the
switch is pressed. ( →P. 210)
■ When the electronic key does not work properly
●Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: →P. 477)
● Check if battery-saving mode is set. If it is set, cancel the function.
(→ P. 155)
4
3
Page 452 of 508
4527-2. Steps to take in an emergency
PRIUS +_OM_OM47B24E_(EE)
If the 12-volt batter y is discharged
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.Vehicles with alarm ( →P. 98):
Confirm that the electronic key
is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and doors locked. ( →P. 100)
Open the hood ( →P. 323) and
fuse box cover.
When closing, first hook the lid
onto the two rear tabs.
Open the exclusive jump start-
ing terminal cover.
The following procedures may be used to start the hybrid sys-
tem if the vehicle’s 12-volt battery is discharged.
You can also call any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional.
1
2
3