
3895-5. Using the driving support systems
PRIUS PHV_OM_OM47A89E_(EE)
5
Driving
■Conditions in which functions may not operate properly
In the following situations, the camera sensor may not detect white (yellow)
lines and various functions may not operate normally.
●There are shadows on the road that run parallel with, or cover, the white
(yellow) lines.
●The vehicle is driven in an area without white (yellow) lines, such as in front
of a tollgate or checkpoint, or at an intersection, etc.
●The white (yellow) lines are cracked, “Raised pavement marker” or stones
are present.
●The white (yellow) lines cannot be seen or are difficult to see due to sand,
etc.
●The vehicle is driven on a road surface that is wet due to rain, puddles, etc.
●The traffic lines are yellow (which may be more difficult to recognize than
lines that are white).
●The white (yellow) lines cross over a curb, etc.
●The vehicle is driven on a bright surface, such as concrete.
●The vehicle is driven on a surface that is bright due to reflected light, etc.
●The vehicle is driven in an area where the brightness changes suddenly,
such as at the entrances and exits of tunnels, etc.
●Light from the headlights of an oncoming vehicle, the sun, etc., enters the
camera.
●The vehicle is driven where the road diverges, merges, etc.
●The vehicle is driven on a slope.
●The vehicle is driven on a road which tilts left or right, or a winding road.
●The vehicle is driven on an unpaved or rough road.
●The vehicle is driven around a sharp curve.
●The traffic lane is excessively narrow or wide.
●The vehicle is extremely tilted due to carrying heavy luggage or having
improper tire pressure.
●The distance to the preceding vehicle is extremely short.
●The vehicle is moving up and down a large amount due to road conditions
during driving (poor roads or road seams).
●The headlight lenses are dirty and emit a faint amount of light at night, or the
beam axis has deviated.
●The vehicle is struck by a crosswind.
●The vehicle has just changed lanes or crossed an intersection.
●Snow tires, etc., are equipped. 

5186-1. Using the air conditioning system and defogger
PRIUS PHV_OM_OM47A89E_(EE)■When using the Remote Air Conditioning System
A charging message will be displayed on the multi-information display. Differ-
ent messages will be displayed depending on when the Remote Air Condi-
tioning System was started (after charging or during charging).
■While the Remote Air Conditioning System is operating
●Depending on the operating condition of the Remote Air Conditioning Sys-
tem, the electric fan may spin and an operating noise may be heard.
However, this does not indicate a malfunction.
●The Remote Air Conditioning System may stop operating temporarily if
other features that use electricity (for example, the seat heater, lights, wind-
shield wipers) are in operation or if the charge level of the 12-volt battery
becomes low.
●The headlights, windshield wiper, combination meter, etc. will not operate
while the Remote Air Conditioning System is operating.
■Electronic key battery depletion
P. 266
■When the electronic key battery is fully depleted
P. 616
■Customization
Setting (e.g. Operation using “A/C” on the wireless remote control) can be
changed. (Customizable features P. 708) 

6287-3. Do-it-yourself maintenance
PRIUS PHV_OM_OM47A89E_(EE)■
Replacing the following bulbs
If any of the lights listed below has burnt out, have it replaced by
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional.
●Headlights
●Daytime running lights
●Front position lights
●Front fog lights
●Front turn signal lights
●Side turn signal lights
●Rear turn signal lights
●Rear fog lights
●Tail lights
●Stop lights
●High mounted stoplight
●License plate lights
■LED lights
The lights other than the back-up lights each consist of a number of LEDs. If
any of the LEDs burn out, take your vehicle to any authorized Toyota dealer
or repairer, or another duly qualified and equipped professional to have the
light replaced.
■Condensation build-up on the inside of the lens
Temporary condensation build-up on the inside of the headlight lens does not
indicate a malfunction. Contact any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional for more information in the
following situations:
●Large drops of water have built up on the inside of the lens.
●Water has built up inside the headlight.
■When replacing light bulbs
P. 622 

6297-3. Do-it-yourself maintenance
PRIUS PHV_OM_OM47A89E_(EE)
7
Maintenance and care
WARNING
■Replacing light bulbs 
● Be sure to stop the hybrid system and turn off the lights. Do not attempt to 
replace the bulb immediately after turning off the lights.  
The bulbs become very hot and may cause burns. 
● Do not touch the glass portion of the light bulb with bare hands. When it is 
unavoidable to hold the glass portion, use and hold with a clean dry cloth 
to avoid getting moisture and oils on the bulb.  
Also, if the bulb is scratched or dropped, it may blow out or crack. 
● Fully install light bulbs and any parts used to secure them. Failure to do so 
may result in heat damage, fire, or water entering the headlight unit. This 
may damage the headlights or cause condensation to build up on the lens. 
● Do not attempt to repair or disassemble light bulbs, connectors, electric 
circuits or component parts.  
Doing so may result in death or serious injury due to electric shock. 
● Do not replace the right-hand back-up light immediately after the vehicle 
has been driven. 
After the vehicle has been driven the exhaust pipe will be extremely hot,
and touching the exhaust pipe may result in burns. 
● Use gloves and other protection to prevent injuries on vehicle parts. 
There is the danger of being injured on the edges of parts. 
■ To prevent damage or fire  
● Make sure bulbs are fully seated and locked.  
● Check the wattage of the bulb before installing to prevent heat damage. 

6768-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
If the hybrid system will not start
One of the following may be the cause of the problem: 
● The charging cable may be attached to the vehicle. (P. 152) 
● The electronic key may not be functioning properly.* (P. 678) 
● There may not be sufficient fuel in the vehicle’s tank. 
Refuel the vehicle. ( P. 103) 
● There may be a malfunction in the immobilizer system.* (P.  7 5 ) 
● There may be a malfunction in the shift control system.*  
( P. 330, 656) 
● The hybrid system may be malfunctioning due to an electrical prob- 
lem such as electronic key battery depletion or a blown fuse. How- 
ever, depending on the type of malfunction, an interim measure is 
available to start the hybrid system. ( P. 677) 
● There is a possibility that the temperature of the hybrid battery 
(traction battery) is extremely low (approximately below -30 C 
[-22 F]). (P. 103, 329)
*: It may not be possible to shift the shift position other than P.
One of the following may be the cause of the problem: 
● The 12-volt battery may be discharged. (P. 682) 
● The 12-volt battery terminal connections may be loose or corroded.  
( P. 573)
Reasons for the hybrid system not starting vary depending on 
the situation. Check the following and perform the appropriate 
procedure: 
The hybrid system will not start even though the correct starting 
procedure is being followed. ( P. 327)
The interior lights and headlights are dim, or the horn does not 
sound or sounds at a low volume. 

6778-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
8
When trouble arises
One of the following may be the cause of the problem: 
● The 12-volt battery may be discharged. (P. 682) 
● One or both of the 12-volt battery terminals may be disconnected.  
( P. 573)
Contact any authorized Toyota dealer or repairer, or another duly qualified 
and equipped professional if the problem  cannot be repaired, or if repair 
procedures are unknown.
When the hybrid system does not start, the following steps can be 
used as an interim measure to start the hybrid system if the power 
switch is functioning normally.  
Do not use this starting procedure except in cases of emergency. 
Set the parking brake. 
Turn the power switch to ACCESSORY mode. 
Press and hold the power switch for about 15 seconds while 
depressing the brake pedal firmly. 
Even if the hybrid system can be started using the above steps, the 
system may be malfunctioning. Have the vehicle inspected by any 
authorized Toyota dealer or repairer, or another duly qualified and 
equipped professional.
The interior lights and headlights do not turn on, or the horn 
does not sound.
Emergency start function 
1
2
3 

6848-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
Once the hybrid system has started, remove the jumper cables in 
the exact reverse order from which they were connected. 
To install the engine cover, conduct the removal procedure in 
reverse. After installing, check that the fixed pins are inserted 
securely. 
Once the hybrid system starts, have the vehicle inspected at any 
authorized Toyota dealer or repairer, or another duly qualified and 
equipped professional as soon as possible.
■ When opening the cover of the positive (+) battery terminal 
 P. 575 
■ Starting the hybrid system when the 12-volt battery is discharged 
The hybrid system cannot be started by push-starting. 
■ To prevent 12-volt battery discharge 
● Turn off the headlights and the audio system while the hybrid system is off. 
● Turn off any unnecessary electrical components when the vehicle is running 
at a low speed for an extended period, such as in heavy traffic. 
■ When the 12-volt battery is removed or discharged 
● Information stored in the ECU is cleared. When the 12-volt battery is 
depleted, have the vehicle inspected at any authorized Toyota dealer or 
repairer, or another duly qualified and equipped professional. 
● Some systems may require initialization. (P. 717) 
■ When removing the 12-volt battery terminals 
When the 12-volt battery terminals are removed, the information stored in the 
ECU is cleared. Before removing the 12-volt battery terminals, contact any 
authorized Toyota dealer or repairer, or another duly qualified and equipped
professional. 
■ Charging the 12-volt battery 
The electricity stored in the 12-volt  battery will discharge gradually even when 
the vehicle is not in use, due to natural discharge and the draining effects of 
certain electrical appliances. If the vehicle is left for a long time, the 12-volt
battery may discharge, and the hybrid system may be unable to start. (The 
12-volt battery recharges automatically while the hybrid system is operating.)
8
9 

730Alphabetical index
PRIUS PHV_OM_OM47A89E_(EE)
Flat tire ...................................... 658
Floor mats .................................. 30
Fluid
Brake..................................... 704
Transmission......................... 703
Washer.................................. 578
Fog lights.................................. 351
Replacing light bulbs ............. 628
Switch ................................... 351
Follow me home system ......... 342
Footwell lights.......................... 522
Front doors............................... 269
Front fog lights ........................ 351
Replacing light bulbs ............. 628
Switch ................................... 351
Front passenger’s seat belt 
reminder light ........................ 645
Front position lights ................ 341
Light switch ........................... 341
Replacing light bulbs ............. 628
Front seats ............................... 296
Adjustment ............................ 296
Cleaning ................................ 551
Correct driving posture............ 32
Head restraints...................... 299
Seat heaters.......................... 520
Front turn signal lights............ 339
Replacing light bulbs ............. 628
Turn signal lever ................... 339
Fuel ........................................... 355
Capacity ................................ 698
Fuel gauge ............................ 207
Information ............................ 706
Refueling ............................... 355
Type ...................................... 698
Warning light ......................... 644Fuel consumption............ 229, 260
Average fuel consumption .... 229
Current fuel consumption...... 260
Fuel filler door.......................... 357
Opener .................................. 357
Refueling............................... 355
When the fuel filler door 
cannot be opened............... 357
Fuses ........................................ 619
Glove box ................................. 526
Hands-free system 
(for cellular phone)
*
Head restraints ........................ 299
Head-up display ....................... 249
Headlights ................................ 341
AHS (Adaptive High-beam 
System) .............................. 345
Automatic headlight 
leveling ............................... 343
Follow me home system ....... 342
Light switch ........................... 341
Replacing light bulbs............. 628
Heaters
Automatic air conditioning 
system ................................ 504
Outside rear view mirrors...... 509
Seat heaters ......................... 520
High coolant temperature 
warning light .......................... 644
High mounted stoplight
Replacing .............................. 628
High-voltage components ...... 101
Hill-start assist control............ 491
Hood ......................................... 563
F
G
H