6478-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
8
When trouble arises
*1: Brake system warning buzzer:
When there is a possible problem that could affect braking performance,
the warning light will come on and a warning buzzer will sound.
*2: Low engine oil pressure warning buzzer:
A buzzer also sounds continuously for approximately 30 seconds at maxi-
mum in addition to the low engine oil pressure warning light when the
“READY” indicator is illuminated.
*3: Open door warning buzzer:
The open door warning buzzer sounds to alert one or more of the doors is
not fully closed (with the vehicle having reached a speed of 5 km/h
[3 mph]).
*4: Seat belt warning buzzer:
The seat belt warning buzzer sounds to alert the driver, front passenger
and rear passengers that his or her seat belt is not fastened. The buzzer
sounds intermittently for 30 seconds after the vehicle reaches a speed of
20 km/h (12 mph). Then, if the seat belt is still unfastened, the buzzer will
sound in a different tone for 90 more seconds.
*5: This symbol is displayed on the multi-information display.
■ Front passenger detection sensor, seat belt reminder and warning
buzzer
● If luggage is placed on the front passenger seat, the front passenger detec-
tion sensor may cause the warning light to flash and the warning buzzer to
sound even if a passenger is not sitting in the seat.
● If a cushion is placed on the seat, the sensor may not detect a passenger,
and the warning light may not operate properly.
■ Electric power steering system warning light (warning buzzer)
When the 12-volt battery charge becomes insufficient or the voltage tempo-
rarily drops, the electric power steering system warning light may come on
and the warning buzzer may sound.
■ If the malfunction indicator lamp comes on while driving
The malfunction indicator lamp will come on if the fuel tank becomes com-
pletely empty. If the fuel tank is empt y, refuel the vehicle immediately. The
malfunction indicator lamp will go off after several trips.
If the malfunction indicator lamp does not go off, contact any authorized
Toyota dealer or repairer, or another duly qualified and equipped professional
as soon as possible.
6498-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
8
When trouble arises
WARNING
■When the electric power steering system warning light comes on
When the light comes on yellow, the assist to the power steering is
restricted. When the light comes on red, the assist to the power steering is
lost and handling operations of the steering wheel become extremely
heavy. When steering wheel operations are heavier than usual, grip the
steering wheel firmly and operate it using more force than usual.
■ If the tire pressure warning light comes on
Be sure to observe the following precautions. Failure to do so could cause a
loss of vehicle control and result in death or serious injury.
● Stop your vehicle in a safe place as soon as possible. Adjust the tire infla-
tion pressure immediately.
● If the tire pressure warning light comes on even after tire inflation pressure
adjustment, it is probable that you have a flat tire. Check the tires. If a tire
is flat, repair the flat tire by us ing emergency tire puncture repair kit.
● Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate, you
could lose control of the steering wheel or the brakes.
■ If a blowout or sudden air leakage should occur
The tire pressure warning system may not activate immediately.
NOTICE
■ To ensure the tire pressure warning system operates properly
Do not install tires with different specif ications or makers, as the tire pres-
sure warning system may not operate properly.
6528-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
■Warning messages
The warning messages explained below may differ from the actual messages
according to operation conditions and vehicle specifications.
■ System warning lights
The master warning light does not come on or flash in the following cases.
Instead, a separate system warning light will come on along with a message
shown on the multi-information display.
● “Antilock Brake System Malfunction Visit Your Dealer”:
The ABS warning light comes on. ( P. 642)
● “Braking Power Low Visit Your Dealer”:
The brake system warning light (yellow) will come on. ( P. 641)
● Indicates that a door is not fully closed while the vehicle is stopped.:
The Open door warning light comes on. ( P. 6 4 4 )
■ If “Visit Your Dealer” is shown
The system or part shown on the multi- information display is malfunctioning.
Have the vehicle inspected by any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional.
■ If a message about an operation is shown
● If a message about an operation of the accelerator pedal or brake pedal is
shown
A warning message about an operation of the brake pedal may be shown
while the driving assist systems such as PCS (Pre-Crash Safety system) or
the dynamic radar cruise control with full-speed range is operating. If a
warning message is shown, be sure to decelerate the vehicle or follow an
instruction shown on the multi-information display.
● A warning message is shown when Drive-Start Control, Brake Override Sys-
tem or Intelligent Clearance Sonar (if equipped) operates ( P. 314, 314,
449). Follow the instructions on the multi-information display.
● If a message about an operation of the power switch is shown
An instruction for operation of the power switch is shown when the incorrect
procedure for starting the hybrid system is performed or the power switch is
operated incorrectly. Follow the instructions shown on the multi-information
display to operate the power switch again.
● If a message about a shift operation is shown
To prevent the shift position from being selected incorrectly or the vehicle
from moving unexpectedly, the shift position may be changed automatically
( P. 335) or shift operation may be required. In this case, change the shift
position following the instructions on the multi-information display.
● If a message or image about an open/close state of a part or replenishment
of a consumable is shown
Confirm the part indicated by the multi-information display or a warning light,
and then perform the coping method such as closing the open door or
replenishing a consumable.
6538-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
8
When trouble arises
■If “See Owner’s Manual” is shown
● If “Braking Power Low Stop in a Safe Place See Owner’s Manual” is shown,
this may be a malfunction. Immediately stop the vehicle in a safe place and
contact any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional. Continuing to drive the vehicle may be danger-
ous.
● If “Engine Oil Pressure Low” is shown, this may be a malfunction. Immedi-
ately stop the vehicle in a safe place and contact any authorized Toyota
dealer or repairer, or another duly qualified and equipped professional.
● If the following messages are shown, there may be a malfunction. Immedi-
ately have the vehicle inspected by any authorized Toyota dealer or repairer,
or another duly qualified and equipped professional.
• “Plug-in charging system malfunction.”
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction”
• “Accelerator System Malfunction”
• “Smart Entry & Start System Malfunction See Owner’s Manual”
■ If “Shift System Not Active Apply Parking Brake Securely While Parking
See Owner’s Manual” is shown
Indicates a temporary operation failure or malfunction in the shift control sys-
tem. Immediately have the vehicle inspected by any authorized Toyota dealer
or repairer, or another duly qualified and equipped professional.
When the message is shown, the hybrid system may not be started or the
shift position may not be changed normally. (Coping method: P. 656)
■ If “Shift System Malfunction Apply Parking Brake Securely While Park-
ing See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional.
When the message is shown, the hybrid system may not be started or the
shift position may not be changed normally. (Coping method: P. 656)
■ If “ Switch Malfunction Apply Parking Brake Securely While Parking
See Owner’s Manual” is shown
The P position switch may not operate. Immediately have the vehicle
inspected by any authorized Toyota dealer or repairer, or another duly quali-
fied and equipped professional.
When parking the vehicle, stop the vehicle on level ground and apply the
parking brake firmly.
6548-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
■ If “Shift System Malfunction Shifting Unavailable See Owner’s Manual”
is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional.
The shift position may not be shifted from P to other than P.
■ If “Shift System Malfunction Stop in a Safe Place See Owner’s Manual”
is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional.
The shift position may not be changed. Stop the vehicle in a safe place.
■ If “Shift System Malfunction See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediately have the sys-
tem inspected by any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional.
The system may not operate properly.
■ If “Low 12-Volt Battery Apply Parking Brake Securely While Parking See
Owner’s Manual” is shown
Indicates that the 12-volt battery charge is insufficient. Charge or replace the
12-volt battery.
● When the message is shown, the hybrid system may not start or the shift
position may not be changed normally. (Coping method: P. 656)
● After charging the 12-volt battery, the message may not go off until the shift
position is changed from P.
■ If “Shifting Unavailable Low 12-Volt Battery See Owner’s Manual” is
shown
Indicates that the shift position cannot be changed because the voltage of the
12-volt battery drops. Charge or replace the 12-volt battery.
(Coping method in the case the 12-volt battery is discharged: P. 682)
■ If “Hybrid System Overheated. Reduced Output Power.” is shown
The message may be shown when driving under severe operating conditions.
(For example, when driving up a long steep hill or driving up a steep hill in
reverse.)
Coping method: P. 688
6558-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
8
When trouble arises
■If “Maintenance required for Traction battery cooling parts See owner’s
manual” is shown
There is a possibility that the filter may be clogged, the air intake vent may be
blocked or there may be a gap in the duct.
● When the air intake vents or filters are dirty, clean them by the procedures
on P. 552.
● When the air intake vents or filters are not dirty and the warning message is
shown, have the vehicle inspected at any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional.
■ If “Hybrid Battery Low. Shift Out of to Recharge.” is shown
Message is displayed when the remaining charge for the hybrid battery (trac-
tion battery) is low.
As the hybrid battery (traction battery) can not be charged when the shift
position is in N, when stopped for long periods of time shift the shift position to
P.
■ If “Hybrid Battery Low Hybrid System Stopped Shift to and Restart”
is shown
Message is displayed when the remaining charge for the hybrid battery (trac-
tion battery) is low, because vehicle has been shifted to N for a long period of
time.
When operating the vehicle, shift to P and restart the hybrid system.
■ If “Shift to Position When Parked” is shown
Message is displayed when the driver’s door is opened without turning the
power switch to off with the shift position in any position other than P.
Shift the shift position to P.
■ If “Shift is in Release Accelerator Before Shifting” is shown
Message is displayed when the accelerator pedal has been depressed and
the shift position is in N.
Release the accelerator pedal and shift the shift position to D or R.
■ If “Depress Brake When Vehicle is Stopped. Hybrid System may Over-
heat.” is shown
The message may be shown when the accelerator pedal is depressed to hold
the vehicle while the vehicle is stopped on an uphill, etc.
The hybrid system may overheat. Release the accelerator pedal and depress
the brake pedal.
6568-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
■ If “Shifted to Stop Vehicle to Shift to ” is shown
If the P position switch is pressed while driving, the shift position is changed
to N and the message is shown. ( P. 335)
■ If “Auto Power OFF to Conserve Battery” is shown
The power switch has been turned off by the automatic power off function.
When starting the hybrid system next time, operate the hybrid system for
approximately 5 minutes to recharge the 12-volt battery.
■ If “Forward Camera System Unavailable” or “Forward Camera System
Unavailable Clean Windshield” is displayed.
The following systems may be suspended until the problem shown in the
message is resolved.
● PCS (Pre-Crash Safety system)
● LDA (Lane Departure Alert with steering control)
● Dynamic radar cruise control with full-speed range
● AHS (Adaptive High-beam System)
■ If the shift position cannot be changed or the power switch is turned to
ACCESSORY mode even if trying to turn the power switch off when a
warning message is shown
If the 12-volt battery is discharged or the shift control system is malfunction-
ing, the followings may occur.
● The shift position may not be changed to P.
When parking, stop the vehicle on level ground and apply the parking brake
firmly.
● The hybrid system may not start.
● The power switch may be turned to ACCESSORY mode even if trying to
turn the power switch off.
In this case, the power switch may be turned off after applying the parking
brake.
● The automatic P position selection function (P. 336) may not operate.
Before turning the power switch off, be sure to press the P position switch
and check that the shift position is in P by the shift position indicator or P
position switch indicator.
■ Warning buzzer
P. 648
6598-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
8
When trouble arises
●Stop the vehicle in a safe place on a hard, flat surface.
● Set the parking brake.
● Shift the shift position to P.
● Stop the hybrid system.
● Turn on the emergency flashers.
● Check the degree of the tire damage.
A tire should only be repaired
with the emergency tire punc-
ture repair kit if the damage is
caused by a nail or screw pass-
ing through the tire tread.
• Do not remove the nail or
screw from the tire. Remov-
ing the object may widen the
opening and make emer-
gency repair with the repair
kit impossible.
• To avoid sealant leakage, move the vehicle until the area of the
puncture, if known, is positioned at the top of the tire.
■ A flat tire that cannot be repaired with the emergency tire puncture repair
kit
In the following cases, the tire c annot be repaired with the emergency tire
puncture repair kit. Contact any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional.
● When the tire is damaged due to driving without sufficient air pressure
● When there are any cracks or damage at any location on the tire, such as on
the side wall, except the tread
● When the tire is visibly separated from the wheel
● When the cut or damage to the tread is 4 mm (0.16 in.) long or more
● When the wheel is damaged
● When two or more tires have been punctured
● When more than one sharp objects such as nails or screws have passed
through the tread on a single tire
● When the sealant has expired
Before repairing the tire