Page 497 of 588
4978-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52F96U)
●Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the hybrid system.
● Turn on the emergency flashers. ( P. 462)
*: Jack handle, wheel nut wrench and towing eyelet
If you have a flat tire
Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: P. 4 2 8
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a fl at tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle
Location of the spare tire, jack and tools
Luggage floor cover
Jack
Spare wheel cushions Tool bag*
Spare t i re
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Page 503 of 588

5038-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52F96U)
WARNING
■Replacing a flat tire
●Do not touch the disc wheels or the area around the brakes immedi-
ately after the vehicle has been driven.
After the vehicle has been driven the disc wheels and the area around
the brakes will be extremely hot. Touc hing these areas with hands, feet
or other body parts while changing a tire, etc. may result in burns.
●Failure to follow these precautions could cause the wheel nuts to
loosen and the tire to fall off, resulting in death or serious injury.
• Have the wheel nuts tightened with a torque wrench to 76 ft•lbf (103 N•m, 10.5 kgf•m) as soon as possible after changing wheels.
• Do not attach a heavily damaged wheel ornament, as it may fly off
the wheel while the vehicle is moving.
• When installing a tire, only use wh eel nuts that have been specifi-
cally designed for that wheel.
• If there are any cracks or deforma tions in the bolt screws, nut
threads or bolt holes of the wheel, have the vehicle inspected by
your Toyota dealer.
• When installing the wheel nuts, be sure to install them with the tapered ends facing inward. ( P. 441)
Page 506 of 588

5068-2. Steps to take in an emergency
PRIUS c_U (OM52F96U)■
If you have a flat front tire on a road covered with snow or ice
Install the compact spare tire on one of the rear wheels of the vehicle.
Perform the following steps and fit
tire chains to the front tires:
Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of the
vehicle.
Fit tire chains to the front tires.
WARNING
■When using the compact spare tire
●Remember that the compact spare tire provided is specifically
designed for use with your vehicle. Do not use your compact spare tire
on another vehicle.
●Do not use more than one compact spare tire simultaneously.
●Replace the compact spare tire with a standard tire as soon as possi-
ble.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-
ing operations that cause sudden engine braking.
■When the compact spare tire is attached
The vehicle speed may not be correctly detected, and the following sys-
tems may not operate correctly:
■Speed limit when using the compact spare tire
Do not drive at speeds in excess of 50 mph (80 km/h) when a compact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Fail-
ure to observe this precaution may lead to an accident causing death or
serious injury.
■After using the tools and jack
Before driving, make sure all the tools and jack are securely in place in
their storage location to reduce the po ssibility of personal injury during a
collision or sudden braking.
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• ABS & Brake assist
• VSC
•TRAC
• Cruise control (if equipped)
• PCS (Pre-collision system) (if
equipped)
• LDA (Lane Departure Alert with steering control) (if equipped)
• Automatic High Beam (ifequipped)
• EPS
• Rear view monitor system (if
equipped)
• Navigation system (if equipped)
Page 509 of 588
5098-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52F96U)
When the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the “POWER”
switch is functioning normally.
Do not use this starting procedure except in case of emergency.
Set the parking brake.
Shift the shift lever to P.
Turn the “POWER” switch to ACCESSORY mode.
Press and hold the “POWER” switch for about 15 seconds.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer.
Emergency start function (vehicles with a smart key system)
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Page 510 of 588
5108-2. Steps to take in an emergency
PRIUS c_U (OM52F96U)
Set the parking brake.
Vehicles without a smart key system:
Turn the engine switch to the “ACC” position.
Vehicles with a smart key system:
Turn the “POWER” switch to ACCESSORY mode.
Depress the brake pedal.
Pry the cover up with a flathead
screwdriver or equivalent tool.
To prevent damaging the cover,
wrap the tip of the flathead screw-
driver with a tape.
Press the shift lock override
button.
The shift lever can be shifted while
the button is pressed.
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake
pedal, there may be a problem with the shift lock system (a sys-
tem to prevent accidental operation of the shift lever). Have the
vehicle inspected by your Toyota dealer immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted:
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Page 511 of 588

5118-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52F96U)
Use the mechanical key (P. 1 1 9 )
in order to perform the following
operations (driver’s door only):
Unlocks the doors
Locks all the doors
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
“POWER” switch.
When the electronic key is
detected, a buzzer sounds and the
“POWER” switch will turn to ON
mode.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACCESSORY mode.
If the electronic key does not operate prop-
erly (vehicles with a smart key system)
If communication between the electronic key and vehicle is
interrupted ( P. 140) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
can be opened and the hybrid syst em can be started by follow-
ing the procedure below.
Locking and unlocking the doors
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Starting the hybrid system
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Page 512 of 588

5128-2. Steps to take in an emergency
PRIUS c_U (OM52F96U)
Firmly depress the brake pedal and check that is displayed
on the multi-information display.
Press the “POWER” switch.
In the event that the “POWER” swit ch still cannot be operated, contact
your Toyota dealer.
■ Stopping the hybrid system
Shift the shift lever to P and press the “POWER” switch as you normally do
when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 444)
■ Changing “POWER” switch modes
Release the brake pedal and press the “POWER” switch in above.
The hybrid system does not start and modes will be changed each time the
switch is pressed. ( P. 187)
■ If the doors cannot be locked or unlocked by the smart key system
Lock and unlock the doors by the mechanical key or wireless remote contr\
ol.
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features P. 550)
● Check if battery-saving mode is set. If it is set, cancel the function.
(P. 139)
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Page 522 of 588

5228-2. Steps to take in an emergency
PRIUS c_U (OM52F96U)
Shift the shift lever to P and set the parking brake. Stop the hybrid
system.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material under the tires to help
provide traction.
Restart the hybrid system.
Shift the shift lever to the D or R position and carefully apply the
accelerator to free the vehicle.
■When it is difficult to free the vehicle
If the vehicle becomes stuck
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press to turn off TRAC.
WARNING
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
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