Page 446 of 588

4467-3. Do-it-yourself maintenance
PRIUS c_U (OM52F96U)
■Use a CR2016 (vehicles without a sm art key system) or CR2032 (vehicles
with a smart key system) lithium battery
● Batteries can be purchased at your Toyota dealer, local electrical appliance
shops or camera stores.
● Replace only with the same or equivalent type recommended by the manu-
facturer.
● Dispose of used batteries according to local laws.
■ If the key battery is depleted
The following symptoms may occur:
●The smart key system (if equipped) and wireless remote control will not
function properly.
● The operational range will be reduced.
WARNING
■ Removed battery and other parts
These parts are small and if swallowed by a child, they can cause choking.
Keep away from children. Failure to do so could result in death or serious
injury.
NOTICE
■For normal operation after replacing the battery
Observe the following precautions to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery to rust.
● Do not touch or move any other component inside the remote control.
● Do not bend either of the battery terminals.
Page 461 of 588
461
8When trouble arises
PRIUS c_U (OM52F96U)8-1. Essential information
Emergency flashers .......... 462
If your vehicle has to be stopped in an
emergency ...................... 463
8-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 465
If you think something is wrong .......................... 472
If a warning light turns on or a warning buzzer
sounds ............................ 473
If a warning message is displayed ..................... 482
If you have a flat tire.......... 497
If the hybrid system will not start ........................... 508
If the shift lever cannot be shifted from P ............. 510
If the electronic key does not operate properly
(vehicles with a smart
key system) ..................... 511
If the vehicle 12-volt battery is discharged ....... 513
If your vehicle overheats ........................ 518
If the vehicle becomes stuck ................ 522
Page 478 of 588

4788-2. Steps to take in an emergency
PRIUS c_U (OM52F96U)
■SRS warning light
This warning light system monitors the airbag sensor assembly, front impact
sensors, side impact sensors (front door), side impact sensors (front), side
impact sensors (rear), driver’s seat belt buckle switch, front passenger occu-
pant classification system, “AIR BAG ON” indicator light, “AIR BAG OFF” indi-
cator light, front passenger’s seat belt buckle switch, seat belt pretensioners
(front), airbags, interconnecting wiring and power sources. ( P. 3 9 )
■ Front passenger detection sensor, passenger seat belt reminder and
warning buzzer
● If luggage is placed on the front passenger seat, the front passenger detec-
tion sensor may cause the warning light to flash and the warning buzzer to
sound even if a passenger is not sitting in the seat.
● If a cushion is placed on the seat, the sensor may not detect a passenger,
and the warning light may not operate properly.
■ Electric power steering system warning light (warning buzzer)
When the 12-volt battery charge becomes insufficient or the voltage tempo-
rarily drops, the electric power steering system warning light may come on
and the warning buzzer may sound.
■ If the malfunction indicator la mp comes on while driving
First check the following:
● Is the fuel tank empty?
If it is, fill the fuel tank immediately.
● Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go off after several driving trips.
If the light does not go off even after several trips, contact your Toyota dealer
as soon as possible.
■
When the tire pressure warning light comes on
Check the tire inflation pressure and adjust to the appropriate level. Push-
ing the tire pressure warning reset switch will not turn off the tire pressure
warning light.
■The tire pressure warning light may come on due to natural causes
The tire pressure warning light may come on due to natural causes such
as natural air leaks and tire inflation pressure changes caused by temper-
ature. In this case, adjusting the ti re inflation pressure will turn off the
warning light (after a few minutes).
■When a tire is replaced with a spare tire
The compact spare tire is not equipped with a tire pressure warning valve
and transmitter. If a tire goes flat, the tire pressure warning light will not
turn off even though the flat tire has been replaced with the spare tire.
Replace the spare tire with the repaired tire and adjust the tire inflation
pressure. The tire pressu re warning light will go off after a few minutes.
Page 487 of 588

4878-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52F96U)
(If equipped)
Indicates that the Automatic High Beam switch is
pressed while the headlights are in low beam.
Turn the high beam on.
(If equipped)
Indicates that, since the VSC (Vehicle Stability
Control) system was turned off, the pre-collision
brake system operation is stopped
Turn the VSC on. ( P. 262)
(If equipped)
Indicates that the pre-collision system is disabled.
Have the vehicle inspected by your Toyota
dealer.
Indicates that the hybrid battery (traction battery)
is low A buzzer also sounds.
When stopping the vehicle for a long
period of time, shift the shift lever to P. The
hybrid battery (traction battery) cannot be
charged with the shift position in N.
Indicates that the hybrid battery (traction battery)
power has dropped because a long period of time
has elapsed after shifting the shift lever to N A buzzer also sounds.
Shift the shift lever to P and restart the
hybrid system when starting the vehicle.
Warning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
Page 488 of 588

4888-2. Steps to take in an emergency
PRIUS c_U (OM52F96U)Indicates that the driver’s door was opened with
the shift position in N, D or B
A buzzer also sounds.
Shift the shift lever to P.
Indicates that the accelerator pedal is depressed
while the shift position is in N A buzzer also sounds.
Release the accelerator pedal and shift the
shift lever to D, B or R.
Indicates that the engine switch is turned to the
“ACC” or “LOCK” position (vehicles without a
smart key system) or the “POWER” switch is
turned to ACCESSORY mode or turned off (vehi-
cles with a smart key system) and the driver’s
door is opened while the lights are turned on A buzzer also sounds.
Turn the lights off.
Indicates that the EV drive mode is not avail-
able
*2
The reason the EV drive mode is not available
(the vehicle is idling, battery charge is low,
speed is higher than the EV drive mode operat-
ing speed range, accelerator pedal is
depressed too much) may be displayed.
A buzzer also sounds.
Use the EV drive mode when it becomes
available.
Indicates that the EV drive mode has been auto-
matically canceled
*2
The reason the EV drive mode is not available
(the battery charge is low, speed is higher than
the EV drive mode speed range, accelerator
pedal is depressed too much) may be dis-
played.
A buzzer also sounds.
Drive the vehicle for a while.
Warning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
(Flashes 3
times)
Page 490 of 588

4908-2. Steps to take in an emergency
PRIUS c_U (OM52F96U)
*1: Refer to the separate “Scheduled Maintenance Guide” or “Owner’s ManualSupplement” for the maintenance interval applicable to your vehicle.
*2: For the EV drive mode operating conditions:P. 194
Carrying out the corresponding ac tion turns the message off.
(If equipped)
The area of the windshield in front of the front
sensor is fogged up or covered with dirt, rain, ice,
snow, etc.
The following systems may be suspended:
• PCS (Pre-Collision system) (if equipped)
• LDA (Lane Departure Alert) (if equipped)
• Automatic High Beam (if equipped)
Turn the system off, clear the windshield of
dirt, fog, ice, etc. then turn the system back
on. ( P. 222)
(If equipped)
Indicates that the LDA (Lane Departure Alert)
system cannot be used because the vehicle
speed is lower than approximately 32 mph (50
km/h)
Drive the vehicle at 32 mph (50 km/h) or
higher.
(If equipped)
Indicates that the LDA (Lane Departure Alert)
system is suspended (The vehicle speed is too
high for the system to operate.)
Reduce the vehicle speed.
Other displayed message
Displayed messageDetails/Actions
Maintenance of the hybrid battery (traction battery)
cooling component is required
The filter may be clogged, the air intake vent
may be blocked or there may be a gap in the
duct.
Have maintenance performed on the hybrid
battery (traction batter y) cooling component
at your Toyota dealer.
Warning messageDetails/Actions
(Flashes)
Page 494 of 588
4948-2. Steps to take in an emergency
PRIUS c_U (OM52F96U)
Once
• The electronic key could notbe detected when the
“POWER” switch was
pressed after the doors were
unlocked with the mechanical
key.
• The electronic key could not be detected two consecutive
times when the “POWER”
switch was pressed.
Touch the electronic key to
the “POWER” switch while
depressing the brake
pedal.
Contin-
uous
An attempt was made to start
the hybrid system with the shift
lever in a position other than P.
Shift the shift lever to P
and start the hybrid sys-
tem.
Power was turned off due to the
automatic power off function.
Next time when starting
the hybrid system,
increase the engine speed
slightly and maintain that
level for approximately 5
minutes to recharge the
12-volt-battery.
Once
The electronic key has a low
battery.
Replace the electronic key
battery. ( P. 444)
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
Page 508 of 588

5088-2. Steps to take in an emergency
PRIUS c_U (OM52F96U)
One of the following may be the cause of the problem:
●Vehicles with a smart key system: The electronic key may not be
functioning properly. ( P. 5 1 1 )
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle. ( P. 214)
● Vehicles with immobilizer system : There may be a malfunction in
the immobilizer system. ( P. 8 2 )
● There may be a malfunction in the steering lock system.
● Vehicles with a smart key system : The hybrid system may be mal-
functioning due to an electrical problem such as an open circuit or a
blown fuse. However, depending on the type of malfunction, an
interim measure is available to start the hybrid system. ( P. 509)
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( P. 513)
● The 12-volt battery terminal connections may be loose or corroded.
( P. 424)
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( P. 513)
● One or both of the 12-volt batter y terminals may be disconnected.
( P. 424)
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
If the hybrid system will not star t
Reasons for the hybrid system not starting vary depending on
the situation. Check the follo wing and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 182, 186)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
The interior lights and headlight s do not turn on, or the horn
does not sound.