Page 572 of 588

572
PRIUS c_U (OM52F96U)
What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by your Toyota dealer. (P. 120)
●If you lose your keys or electronic keys, the risk of vehicle theft increases
significantly. Contact your Toyota dealer immediately. ( P. 123)
●Is the key battery weak or depleted? (P. 444)
●Vehicles with a smart key system:
Is the “POWER” switch in ON mode?
When locking the doors, turn the “POWER” switch off. ( P. 187)
●Vehicles with a smart key system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. (P. 140)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
Page 573 of 588

573What to do if... (Troubleshooting)
PRIUS c_U (OM52F96U)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (P. 128)
●Is the shift lever in P? ( P. 182)
●Is the steering wheel unlocked? ( P. 184)
●Is the 12-volt battery discharged? ( P. 513)
●Did you press the “POWER” switch while firmly depressing the brake
pedal? (P. 186)
●Is the shift lever in P? ( P. 189)
●Is the electronic key anywhere detectable inside the vehicle?
( P. 138)
●Is the steering wheel unlocked? ( P. 189)
●Is the electronic key battery weak or depleted?
In this case, the hybrid system can be started in a temporary way.
( P. 511)
●Is the 12-volt battery discharged? ( P. 513)
The rear door cannot be opened
If you think something is wrong
The hybrid system does not start
(vehicles without a smart key system)
The hybrid system does not start
(vehicles with a smart key system)
Page 579 of 588

579Alphabetical index
PRIUS c_U (OM52F96U)
Child safetyAirbag precautions .................. 40
Child-protectors .................... 128
Child restraint system ............. 57
How your child should
wear the seat belt ................. 32
Installing child restraints ......... 61
Moon roof precautions .......... 164
Power window lock switch .... 158
Power window precautions ... 161
Removed key battery precautions ......................... 446
Seat belt extender precautions ........................... 36
Seat belt precautions .............. 34
Seat heater precautions........ 378
12-volt battery precautions ................. 426, 516
Cleaning Exterior ................................. 396
Interior................................... 399
Seat belts .............................. 400
Clock ........................................... 96
Coat hooks ............................... 390
Condenser ................................ 421
Console box ............................. 383
Cooling system
Hybrid system overheating ... 518
Cord hook................................. 280
Cruise control .......................... 247
Cup holders.............................. 385
Curtain shield airbags ............... 38
Customizable features ............ 550 Daytime running light
system.................................... 203
Defogger Rear window ......................... 372
Side mirrors .......................... 372
Dimension ................................ 526
Dinghy towing.......................... 181
Display Energy flow ........................... 108
Multi-information display ......... 94
Trip information....................... 94
Warning message................. 482
Do-it-yourself maintenance .... 409
Doors Back door ............................. 133
Door lock .............................. 127
Door windows ....................... 158
Rear door child protector ...... 128
Side doors ............................ 124
Side mirrors .......................... 156
Driver’s seat belt reminder light ........................................ 475
Driving
Break-in tips.......................... 168
Correct posture ....................... 26
Procedures ........................... 166
Winter driving tips ................. 270D
Page 585 of 588

585Alphabetical index
PRIUS c_U (OM52F96U)
SensorAutomatic High Beam
system ......... ....................... 220
Front sensor.......................... 220
Laser sensor ......................... 220
LDA (Lane Departure Alert)........ 220
Monocular camera sensor .... 220
PCS
(Pre-Collision system) ........ 220
Shift lever
If the shift lever cannot be shifted from P ................ 510
Transmission ........................ 196
Shift lock system ..................... 510
Side airbags ............................... 38
Side marker lights Replacing light bulbs............. 453
Wattage ................................ 534
Side mirror
Adjusting and folding ............ 156
Defogger ............................... 372
Smart key system
Entry function ........................ 138
Starting the hybrid system ....... ................. 182, 186
Spare tire
Inflation pressure .................. 533
Storage location .................... 497
Spark plug ................................ 531
Specifications .......................... 526
Speedometer .............................. 91
Steering
Column lock release ..... 184, 189
Steering wheel Adjustment ............................ 153
Audio switches ...................... 279 Stop lights
Replacing light bulbs ............ 458
Storage feature ........................ 382
Storage precautions................ 177
Stuck If the vehicle becomes stuck ................................... 522
Sun visors ................................ 387
Switch
Automatic High Beam switch ................................. 242
Cruise control ....................... 247
Eco drive mode switch.......... 197
Emergency flasher switch..... 462
Engine switch ............... 182, 186
EV drive mode switch ........... 193
Fog light switch ..................... 205
Hazard light switch ............... 462
Headlight switch ................... 201
Ignition switch ............... 182, 186
LDA (Lane Departure Alert) switch ................................. 239
Light switches ....................... 201
Power door lock switch ......... 127
PCS (Pre-Collision
system) switch...... .............. 227
“POWER” switch................... 186
Power window switch ........... 158
Rear window wiper and washer switch..................... 211
Steering wheel audio switches ............................. 279
VSC OFF switch ................... 262
Window lock switch .............. 158
Wiper and washer......... 207, 211
*: For vehicles with a navigation system, refer to the “NAVIGATION SYSTEM OWNER'S MANUAL”.
Page 588 of 588
588
PRIUS c_U (OM52F96U)
GAS STATION INFORMATION
Auxiliary catch leverFuel filler door
P. 412 P. 214
Hood lock release leverFuel filler
door openerTire inflation pressure
P. 412 P. 214P. 533
Fuel tank capacity
(Reference)9.5 gal. (36 L, 7.9 Imp. gal.)
Fuel type
P. 528
Cold tire inflation
pressureP. 5 3 3
Engine oil capacity
(Drain and refill —
reference) P. 529
Engine oil type
“Toyota Genuine Motor Oil” or equivalent
P. 529