Page 487 of 588

4878-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52F96U)
(If equipped)
Indicates that the Automatic High Beam switch is
pressed while the headlights are in low beam.
Turn the high beam on.
(If equipped)
Indicates that, since the VSC (Vehicle Stability
Control) system was turned off, the pre-collision
brake system operation is stopped
Turn the VSC on. ( P. 262)
(If equipped)
Indicates that the pre-collision system is disabled.
Have the vehicle inspected by your Toyota
dealer.
Indicates that the hybrid battery (traction battery)
is low A buzzer also sounds.
When stopping the vehicle for a long
period of time, shift the shift lever to P. The
hybrid battery (traction battery) cannot be
charged with the shift position in N.
Indicates that the hybrid battery (traction battery)
power has dropped because a long period of time
has elapsed after shifting the shift lever to N A buzzer also sounds.
Shift the shift lever to P and restart the
hybrid system when starting the vehicle.
Warning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
Page 490 of 588

4908-2. Steps to take in an emergency
PRIUS c_U (OM52F96U)
*1: Refer to the separate “Scheduled Maintenance Guide” or “Owner’s ManualSupplement” for the maintenance interval applicable to your vehicle.
*2: For the EV drive mode operating conditions:P. 194
Carrying out the corresponding ac tion turns the message off.
(If equipped)
The area of the windshield in front of the front
sensor is fogged up or covered with dirt, rain, ice,
snow, etc.
The following systems may be suspended:
• PCS (Pre-Collision system) (if equipped)
• LDA (Lane Departure Alert) (if equipped)
• Automatic High Beam (if equipped)
Turn the system off, clear the windshield of
dirt, fog, ice, etc. then turn the system back
on. ( P. 222)
(If equipped)
Indicates that the LDA (Lane Departure Alert)
system cannot be used because the vehicle
speed is lower than approximately 32 mph (50
km/h)
Drive the vehicle at 32 mph (50 km/h) or
higher.
(If equipped)
Indicates that the LDA (Lane Departure Alert)
system is suspended (The vehicle speed is too
high for the system to operate.)
Reduce the vehicle speed.
Other displayed message
Displayed messageDetails/Actions
Maintenance of the hybrid battery (traction battery)
cooling component is required
The filter may be clogged, the air intake vent
may be blocked or there may be a gap in the
duct.
Have maintenance performed on the hybrid
battery (traction batter y) cooling component
at your Toyota dealer.
Warning messageDetails/Actions
(Flashes)
Page 494 of 588
4948-2. Steps to take in an emergency
PRIUS c_U (OM52F96U)
Once
• The electronic key could notbe detected when the
“POWER” switch was
pressed after the doors were
unlocked with the mechanical
key.
• The electronic key could not be detected two consecutive
times when the “POWER”
switch was pressed.
Touch the electronic key to
the “POWER” switch while
depressing the brake
pedal.
Contin-
uous
An attempt was made to start
the hybrid system with the shift
lever in a position other than P.
Shift the shift lever to P
and start the hybrid sys-
tem.
Power was turned off due to the
automatic power off function.
Next time when starting
the hybrid system,
increase the engine speed
slightly and maintain that
level for approximately 5
minutes to recharge the
12-volt-battery.
Once
The electronic key has a low
battery.
Replace the electronic key
battery. ( P. 444)
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
Page 508 of 588

5088-2. Steps to take in an emergency
PRIUS c_U (OM52F96U)
One of the following may be the cause of the problem:
●Vehicles with a smart key system: The electronic key may not be
functioning properly. ( P. 5 1 1 )
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle. ( P. 214)
● Vehicles with immobilizer system : There may be a malfunction in
the immobilizer system. ( P. 8 2 )
● There may be a malfunction in the steering lock system.
● Vehicles with a smart key system : The hybrid system may be mal-
functioning due to an electrical problem such as an open circuit or a
blown fuse. However, depending on the type of malfunction, an
interim measure is available to start the hybrid system. ( P. 509)
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( P. 513)
● The 12-volt battery terminal connections may be loose or corroded.
( P. 424)
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( P. 513)
● One or both of the 12-volt batter y terminals may be disconnected.
( P. 424)
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
If the hybrid system will not star t
Reasons for the hybrid system not starting vary depending on
the situation. Check the follo wing and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 182, 186)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
The interior lights and headlight s do not turn on, or the horn
does not sound.
Page 511 of 588

5118-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52F96U)
Use the mechanical key (P. 1 1 9 )
in order to perform the following
operations (driver’s door only):
Unlocks the doors
Locks all the doors
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
“POWER” switch.
When the electronic key is
detected, a buzzer sounds and the
“POWER” switch will turn to ON
mode.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACCESSORY mode.
If the electronic key does not operate prop-
erly (vehicles with a smart key system)
If communication between the electronic key and vehicle is
interrupted ( P. 140) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
can be opened and the hybrid syst em can be started by follow-
ing the procedure below.
Locking and unlocking the doors
1
2
Starting the hybrid system
1
2
Page 512 of 588

5128-2. Steps to take in an emergency
PRIUS c_U (OM52F96U)
Firmly depress the brake pedal and check that is displayed
on the multi-information display.
Press the “POWER” switch.
In the event that the “POWER” swit ch still cannot be operated, contact
your Toyota dealer.
■ Stopping the hybrid system
Shift the shift lever to P and press the “POWER” switch as you normally do
when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 444)
■ Changing “POWER” switch modes
Release the brake pedal and press the “POWER” switch in above.
The hybrid system does not start and modes will be changed each time the
switch is pressed. ( P. 187)
■ If the doors cannot be locked or unlocked by the smart key system
Lock and unlock the doors by the mechanical key or wireless remote contr\
ol.
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features P. 550)
● Check if battery-saving mode is set. If it is set, cancel the function.
(P. 139)
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Page 513 of 588
5138-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52F96U)
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.
Open the hood and remove the
fuse box cover.
Push the tab in and lift the cover
off.
Open the exclusive jump start-
ing terminal cover.
Push the tab in and open the cover.
If the vehicle 12-volt batter y is discharged
The following procedures may be used to start the hybrid sys-
tem if the vehicle’s 12-volt battery is discharged.
You can also call your Toyota de aler or a qualified repair shop.
1
2
Page 514 of 588

5148-2. Steps to take in an emergency
PRIUS c_U (OM52F96U)
Connect the jumper cables according to the following procedure:Connect a positive jumper cabl e clamp to the exclusive jump
starting terminal on your vehicle.
Connect the clamp on the other e nd of the positive cable to the
positive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted metallic point away from the exclusive
jump starting terminal and any moving parts, as shown in the
illustration.
Start the engine of the second vehicle. Increase the engine speed
slightly and maintain that level for approximately 5 minutes to
recharge the 12-volt battery of your vehicle.
Vehicles with a smart key system only: Open and close any of the
doors of your vehicle with the “POWER” switch off.
Vehicles without a smart key system:
Maintain the engine speed of t he second vehicle and start the
hybrid system of your vehicle by turning the engine switch to the
“ON” position.
Vehicles with a smart key system:
Maintain the engine speed of t he second vehicle and start the
hybrid system of your vehicle by turning the “POWER” switch to ON
mode.3
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