572
PRIUS c_U (OM52F96U)
What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by your Toyota dealer. (P. 120)
●If you lose your keys or electronic keys, the risk of vehicle theft increases
significantly. Contact your Toyota dealer immediately. ( P. 123)
●Is the key battery weak or depleted? (P. 444)
●Vehicles with a smart key system:
Is the “POWER” switch in ON mode?
When locking the doors, turn the “POWER” switch off. ( P. 187)
●Vehicles with a smart key system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. (P. 140)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
573What to do if... (Troubleshooting)
PRIUS c_U (OM52F96U)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (P. 128)
●Is the shift lever in P? ( P. 182)
●Is the steering wheel unlocked? ( P. 184)
●Is the 12-volt battery discharged? ( P. 513)
●Did you press the “POWER” switch while firmly depressing the brake
pedal? (P. 186)
●Is the shift lever in P? ( P. 189)
●Is the electronic key anywhere detectable inside the vehicle?
( P. 138)
●Is the steering wheel unlocked? ( P. 189)
●Is the electronic key battery weak or depleted?
In this case, the hybrid system can be started in a temporary way.
( P. 511)
●Is the 12-volt battery discharged? ( P. 513)
The rear door cannot be opened
If you think something is wrong
The hybrid system does not start
(vehicles without a smart key system)
The hybrid system does not start
(vehicles with a smart key system)
574What to do if... (Troubleshooting)
PRIUS c_U (OM52F96U)
●Vehicles without a smart key system:
Is the engine switch in the “ON” position?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in the “ON” position. (P. 510)
●Vehicles with a smart key system:
Is the “POWER” switch in ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
“POWER” switch in ON mode. (P. 510)
●Vehicles without a smart key system:
It is locked to prevent theft of the vehicle if the key is pulled from the engine
switch. (P. 184)
●Vehicles with a smart key system:
It is locked automatically to prevent theft of the vehicle. ( P. 189)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. (P. 158)
The shift lever cannot be shifted from P even if you depress
the brake pedal
The steering wheel cannot be turned after the hybrid system
is stopped
The windows do not open or close by operating the power
window switches
577
PRIUS c_U (OM52F96U)
Alphabetical index
Alphabetical index
A/C ............................................ 370
ABS ........................................... 261
Air conditioning filter .............. 442
Air conditioning systemAir conditioning filter ............. 442
Automatic air conditioning
system ......... ....................... 370
Airbags
Airbag operating conditions ............................. 45
Airbag precautions for
your child .............................. 40
Airbag warning light .............. 474
Curtain shield airbag operating conditions ............. 46
Curtain shield airbag precautions ........................... 43
Front passenger occupant classification syst em............. 50
General airbag
precautions ........................... 40
Indicators ................................ 50
Knee airbag precautions ......... 40
Locations of airbags................ 37
Modification and disposal of airbags ............... 44
Proper driving
posture ........................... 26, 40
Seat cushion airbag precautions ........................... 40
Side airbag operating conditions ............................. 46
Side airbag precautions .......... 40
SRS airbags............................ 37 Antenna .................................... 295
Anti-lock brake system ........... 261
Assist grips .............................. 391
Audio input .............................. 280
Audio system
*
Antenna ................................ 361
Audio input............................ 280
AUX port ............................... 280
CD player.............................. 296
Cord hook ............................. 280
iPod ...................................... 302
MP3/WMA disc ..................... 296
Optimal use .......................... 293
Portable music
player ................................. 280
Radio .................................... 294
Steering wheel audio switch ................................. 279
Type...................................... 276
USB memory ........................ 307
USB port ............................... 280
Automatic air conditioning system
Air conditioning filter ............. 442
Automatic air conditioning system .......... ...................... 370
Automatic High Beam ............. 242
AUX port ................................... 280
Auxiliary boxes ........................ 384
A
*: For vehicles with a navigation system, refer to the “NAVIGATION SYSTEM OWNER'S MANUAL”.
579Alphabetical index
PRIUS c_U (OM52F96U)
Child safetyAirbag precautions .................. 40
Child-protectors .................... 128
Child restraint system ............. 57
How your child should
wear the seat belt ................. 32
Installing child restraints ......... 61
Moon roof precautions .......... 164
Power window lock switch .... 158
Power window precautions ... 161
Removed key battery precautions ......................... 446
Seat belt extender precautions ........................... 36
Seat belt precautions .............. 34
Seat heater precautions........ 378
12-volt battery precautions ................. 426, 516
Cleaning Exterior ................................. 396
Interior................................... 399
Seat belts .............................. 400
Clock ........................................... 96
Coat hooks ............................... 390
Condenser ................................ 421
Console box ............................. 383
Cooling system
Hybrid system overheating ... 518
Cord hook................................. 280
Cruise control .......................... 247
Cup holders.............................. 385
Curtain shield airbags ............... 38
Customizable features ............ 550 Daytime running light
system.................................... 203
Defogger Rear window ......................... 372
Side mirrors .......................... 372
Dimension ................................ 526
Dinghy towing.......................... 181
Display Energy flow ........................... 108
Multi-information display ......... 94
Trip information....................... 94
Warning message................. 482
Do-it-yourself maintenance .... 409
Doors Back door ............................. 133
Door lock .............................. 127
Door windows ....................... 158
Rear door child protector ...... 128
Side doors ............................ 124
Side mirrors .......................... 156
Driver’s seat belt reminder light ........................................ 475
Driving
Break-in tips.......................... 168
Correct posture ....................... 26
Procedures ........................... 166
Winter driving tips ................. 270D
582Alphabetical index
PRIUS c_U (OM52F96U)
I/M test ...................................... 408
IdentificationEngine................................... 528
Tire........................................ 538
Vehicle .................................. 527
Ignition switch ................. 182, 186
Illuminated entry system ........ 381
Immobilizer system ................... 82
Indicator lights ........................... 86
Initialization Items to initialize ................... 555
Inside rear view mirror ............ 155
Interior lights Switch ................................... 380
Wattage ................................ 534
iPod ........................................... 302
Jack Positioning a floor jack .......... 414
Vehicle-equipped jack........... 497
Jack handle .............................. 497
Keyless entry ................... 124, 133
Keys Electronic key ....................... 118
Engine switch................ 182, 186
If the electronic key does not operate properly ........... 511
If you lose your keys ............. 120
Ignition switch ............... 182, 186
Key battery............................ 444
Key number .......................... 118
Keyless entry ........................ 119
Keys ...................................... 118
Mechanical key ..................... 119
“POWER” switch ................... 186
Wireless remote control key ...................................... 119
Knee airbag ................................ 37 Lane Departure Alert (LDA) .... 237
Language (multi-information
display) .................................. 103
LDA (Lane Departure Alert) .... 237
License plate lights Replacing light bulbs ............ 458
Wattage ................................ 534
Light bulbs
Replacing.............................. 451
Wattage ................................ 534
Lights
Automatic High Beam system .......... ...................... 242
Emergency flasher switch..... 462
Fog light switch ..................... 205
Hazard light switch ............... 462
Headlight switch ................... 201
Instrument panel light
switch ................................. 201
Interior lights switch .............. 380
Parking light switch ............... 201
Personal light switch ............. 380
Replacing light bulbs ............ 451
Side marker light switch........ 201
Tail light switch ..................... 201
Turn signal lever ................... 199
Wattage ................................ 534
Load capacity .......................... 179
Lock steering column ..... 184, 189
Luggage compartment light Wattage ................................ 534
Luggage cover ......................... 392
I
J
K
L
584Alphabetical index
PRIUS c_U (OM52F96U)
Radiator .................................... 421
Radio......................................... 294
Rear seatFolding down ........................ 146
Rear turn signal lights
Replacing light bulbs............. 456
Wattage ................................ 534
Rear view monitor
system
*.................................. 251
Rear window defogger ............ 372
Rear window wiper .................. 211
Resetting the message indicating maintenance
is required .............................. 403
Replacing Fuses .................................... 447
Key battery............................ 444
Light bulbs ............................ 451
Tires ...................................... 497
Reporting safety defects
for U.S. owners ...................... 558 Seat belts
Adjusting the seat belt ............ 28
Automatic Locking
Retractor (ALR) .................... 32
Child restra int system
installation ............................ 63
Cleaning and maintaining the seat belts ...................... 400
Emergency Locking Retractor (ELR) ................... 32
How to wear your seat belt ..... 26
How your child should
wear the seat belt ................. 32
Pregnant women,
proper seat belt use ............. 34
Reminder light ...................... 475
Seat belt extenders................. 33
Seat belt pretensioners........... 32
Seat cushion airbag .................. 37
Seat heaters ............................. 378
Seating capacity ...................... 179
Seats Adjustment............................ 145
Adjustment precautions ........ 145
Child seats/child
restraint system
installation ............................ 61
Cleaning ............................... 399
Front seat adjustment ........... 145
Front seat adjustment precautions......................... 145
Head restraint ....................... 150
Properly sitting in the seat ...... 26
Seat heaters ......................... 378
Service reminder indicators ................................. 86
RS
585Alphabetical index
PRIUS c_U (OM52F96U)
SensorAutomatic High Beam
system ......... ....................... 220
Front sensor.......................... 220
Laser sensor ......................... 220
LDA (Lane Departure Alert)........ 220
Monocular camera sensor .... 220
PCS
(Pre-Collision system) ........ 220
Shift lever
If the shift lever cannot be shifted from P ................ 510
Transmission ........................ 196
Shift lock system ..................... 510
Side airbags ............................... 38
Side marker lights Replacing light bulbs............. 453
Wattage ................................ 534
Side mirror
Adjusting and folding ............ 156
Defogger ............................... 372
Smart key system
Entry function ........................ 138
Starting the hybrid system ....... ................. 182, 186
Spare tire
Inflation pressure .................. 533
Storage location .................... 497
Spark plug ................................ 531
Specifications .......................... 526
Speedometer .............................. 91
Steering
Column lock release ..... 184, 189
Steering wheel Adjustment ............................ 153
Audio switches ...................... 279 Stop lights
Replacing light bulbs ............ 458
Storage feature ........................ 382
Storage precautions................ 177
Stuck If the vehicle becomes stuck ................................... 522
Sun visors ................................ 387
Switch
Automatic High Beam switch ................................. 242
Cruise control ....................... 247
Eco drive mode switch.......... 197
Emergency flasher switch..... 462
Engine switch ............... 182, 186
EV drive mode switch ........... 193
Fog light switch ..................... 205
Hazard light switch ............... 462
Headlight switch ................... 201
Ignition switch ............... 182, 186
LDA (Lane Departure Alert) switch ................................. 239
Light switches ....................... 201
Power door lock switch ......... 127
PCS (Pre-Collision
system) switch...... .............. 227
“POWER” switch................... 186
Power window switch ........... 158
Rear window wiper and washer switch..................... 211
Steering wheel audio switches ............................. 279
VSC OFF switch ................... 262
Window lock switch .............. 158
Wiper and washer......... 207, 211
*: For vehicles with a navigation system, refer to the “NAVIGATION SYSTEM OWNER'S MANUAL”.