2016 TOYOTA MIRAI window

JOBNAME: 2006314-2014-mir-toy PAGE: 5 SESS: 12 OUTPUT: Wed Aug 12 11:02:11 2015
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B
oth Toyota and your Toyota dealer
are dedicated to serving your
automotive needs. Your complete
satisfaction is our first priority. Should you
have a problem or concern — either
during or after the warranty period —
please take the following steps to ensure
the quickest possible response:
Step 1
Discuss the situation with a dealership
manager, such as the service manager or
customer relations manager. In most
cases, a satisfactory solution can be
reached at this step.
Step 2
If the dealership does not address your
concern to your satisfaction, call the
Toyota Customer Experience Center at
(800) 331-4331.
Please have the following information
ready when you call:
• Your Toyota’s vehicle identification
number (located on the driver’s side
corner of the dashboard, under the
window)
• Current mileage on your vehicle
• Name of your Toyota dealership
A Toyota customer relations representative
will assist you in working with the
dealership to find a satisfactory solution.
Step 3
If your concern has still not been resolved
to your satisfaction, Toyota offers
additional assistance through the Dispute
Settlement Program, a dispute resolution
program administered by the National
Center for Dispute Settlement. The
purpose of the Dispute Settlement
Program is to resolve disputes through
arbitration — a process by which two
parties authorize an independent third
party to hear and resolve a dispute. The
program is informal and free of charge. To
request that your case be reviewed
through the program, complete the
customer claim form in the
Owner’s
Warranty Rights Notification
booklet
(found in your glove box) and mail it to:
National Center for Dispute Settlement
P.O. Box 688
Mt. Clemens, MI 48046
If you would like to request a customer
claim form, call the Toyota Customer
Experience Center at (800) 331-4331.
When you call, please have your vehicle
identification number, the current mileage
on your Toyota and the names of your
selling and servicing dealerships.
If You Need Assistance
INTRODUCTION
Introduction5

JOBNAME: 2006314-2014-mir-toy PAGE: 27 SESS: 12 OUTPUT: Wed Aug 12 11:02:11 2015
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15,000 miles or 18 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesRotate tiresVisually inspect brake linings/drums and brake pads/discs
Inspect the following:
__ Ball joints and dust covers
__ Brake lines and hoses
__ Drive shaft boots
__ Fuel cell coolant level__ Inverter coolant level
__ Steering gear box
__ Steering linkage and boots
Note: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may
shorten the life of the cabin air filter. Replacement may be needed if you notice
reduced air flow from the air conditioner and heater or if the windows fog easily when
you use the Freshmode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions
1
Driving on dirt roads or dusty roads:Replace fuel cell air filterTighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for long distances such as police, taxi or door
to door delivery service:
Inspect hydrogen supply system for leaks and damageInspect hydrogen tank (with valve) for leaks and damageInspect hydrogen tank band for damage
Driving while towing, using a car-top carrier, or heavy vehicle loading2:Tighten nuts and bolts on chassis and body
Operating on rough or muddy roads, or roads with melted snow:Inspect hydrogen supply system for leaks and damageInspect hydrogen tank (with valve) for leaks and damageInspect hydrogen tank band for damage
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Perform these service items only if you drive primarily under the conditions indicated.2Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance Log
MAINTENANCE
Maintenance Log27

JOBNAME: 2006314-2014-mir-toy PAGE: 31 SESS: 12 OUTPUT: Wed Aug 12 11:02:11 2015
/tweddle/toyota/sched-maint/2006314-en-mir/wg16
45,000 miles or 54 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesRotate tiresVisually inspect brake linings/drums and brake pads/discs
Inspect the following:
__ Ball joints and dust covers
__ Brake lines and hoses
__ Drive shaft boots
__ Fuel cell coolant level__ Inverter coolant level
__ Steering gear box
__ Steering linkage and boots
Note: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may
shorten the life of the cabin air filter. Replacement may be needed if you notice
reduced air flow from the air conditioner and heater or if the windows fog easily when
you use the Freshmode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions
1
Driving on dirt roads or dusty roads:Replace fuel cell air filterTighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for long distances such as police, taxi or door
to door delivery service:
Inspect hydrogen supply system for leaks and damageInspect hydrogen tank (with valve) for leaks and damageInspect hydrogen tank band for damage
Driving while towing, using a car-top carrier, or heavy vehicle loading2:Tighten nuts and bolts on chassis and body
Operating on rough or muddy roads, or roads with melted snow:Inspect hydrogen supply system for leaks and damageInspect hydrogen tank (with valve) for leaks and damageInspect hydrogen tank band for damage
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Perform these service items only if you drive primarily under the conditions indicated.2Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance Log
MAINTENANCE
Maintenance Log31

JOBNAME: 2006314-2014-mir-toy PAGE: 35 SESS: 12 OUTPUT: Wed Aug 12 11:02:11 2015
/tweddle/toyota/sched-maint/2006314-en-mir/wg16
75,000 miles or 90 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesRotate tiresVisually inspect brake linings/drums and brake pads/discs
Inspect the following:
__ Ball joints and dust covers
__ Brake lines and hoses
__ Drive shaft boots
__ Fuel cell coolant level__ Inverter coolant level
__ Steering gear box
__ Steering linkage and boots
Note: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may
shorten the life of the cabin air filter. Replacement may be needed if you notice
reduced air flow from the air conditioner and heater or if the windows fog easily when
you use the Freshmode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions
1
Driving on dirt roads or dusty roads:Replace fuel cell air filterTighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for long distances such as police, taxi or door
to door delivery service:
Inspect hydrogen supply system for leaks and damageInspect hydrogen tank (with valve) for leaks and damageInspect hydrogen tank band for damage
Driving while towing, using a car-top carrier, or heavy vehicle loading2:Tighten nuts and bolts on chassis and body
Operating on rough or muddy roads, or roads with melted snow:Inspect hydrogen supply system for leaks and damageInspect hydrogen tank (with valve) for leaks and damageInspect hydrogen tank band for damage
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Perform these service items only if you drive primarily under the conditions indicated.2Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance Log
MAINTENANCE
Maintenance Log35

JOBNAME: 2006314-2014-mir-toy PAGE: 39 SESS: 12 OUTPUT: Wed Aug 12 11:02:11 2015
/tweddle/toyota/sched-maint/2006314-en-mir/wg16
105,000 miles or 126 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesRotate tiresVisually inspect brake linings/drums and brake pads/discs
Inspect the following:
__ Ball joints and dust covers
__ Brake lines and hoses
__ Drive shaft boots
__ Fuel cell coolant level__ Inverter coolant level
__ Steering gear box
__ Steering linkage and boots
Note: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may
shorten the life of the cabin air filter. Replacement may be needed if you notice
reduced air flow from the air conditioner and heater or if the windows fog easily when
you use the Freshmode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions
1
Driving on dirt roads or dusty roads:Replace fuel cell air filterTighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for long distances such as police, taxi or door
to door delivery service:
Inspect hydrogen supply system for leaks and damageInspect hydrogen tank (with valve) for leaks and damageInspect hydrogen tank band for damage
Driving while towing, using a car-top carrier, or heavy vehicle loading2:Tighten nuts and bolts on chassis and body
Operating on rough or muddy roads, or roads with melted snow:Inspect hydrogen supply system for leaks and damageInspect hydrogen tank (with valve) for leaks and damageInspect hydrogen tank band for damage
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Perform these service items only if you drive primarily under the conditions indicated.2Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance Log
MAINTENANCE
Maintenance Log39