7889-2. Customization
C-HR_OM_Europe_OM10528E
■In the following situations, customize mode in which the settings can be
changed through the multi-information display will automatically be
turned off
● A warning message appears after the customize mode screen is displayed.
● The engine switch is turned off.
● The vehicle begins to move while the customize mode screen is displayed.
WARNING
■During customization
As the engine needs to be running during customization, ensure that the
vehicle is parked in a place with adequate ventilation. In a closed area such
as a garage, exhaust gases including harmful carbon monoxide (CO) may
collect and enter the vehicle. This may lead to death or a serious health
hazard.
NOTICE
■ During customization
To prevent battery discharge, ensure that the engine is running while cus-
tomizing features.
792What to do if... (Troubleshooting)
C-HR_OM_Europe_OM10528E
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer. ( P. 147)
●If you lose your keys or electronic keys, the risk of vehicle theft increases
significantly. Contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer immediately. ( P. 154)
●Is the key battery weak or depleted? (P. 652)
●Vehicles with a smart entry & start system:
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. ( P. 238)
●Vehicles with a smart entry & start system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. ( P. 147, 174)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. ( P. 161)
If you have a problem, check the following before contacting any
authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened
793What to do if... (Troubleshooting)
C-HR_OM_Europe_OM10528E
●Vehicles with a manual transmission:
Do you turn the key with the clutch pedal depressed firmly? ( P. 233)
●Vehicles with a Multidrive:
Is the shift lever in P? ( P. 2 3 4 )
●Is the steering wheel unlocked? (P. 234)
●Is the battery discharged? (P. 750)
●Vehicles with a Multidrive:
Did you press the engine switch while firmly depressing the brake pedal?
( P. 236)
●Vehicles with a manual transmission:
Did you press the engine switch while firmly depressing the clutch pedal?
( P. 236)
●Vehicles with a Multidrive:
Is the shift lever in P? ( P. 2 4 0 )
●Is the electronic key anywhere detectable inside the vehicle? (P. 172)
●Is the steering wheel unlocked? (P. 240)
●Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way. ( P. 748)
●Is the battery discharged? (P. 750)
If you think something is wrong
The engine does not start (vehicles without a smart entry &
start system)
The engine does not start (vehicles with a smart entry &
start system)
794What to do if... (Troubleshooting)
C-HR_OM_Europe_OM10528E
●Vehicles without a smart entry & start system:
Is the engine switch in the “ON” position?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in the “ON” position. ( P. 248)
●Vehicles with a smart entry & start system:
Is the engine switch in IGNITION ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in IGNITION ON mode. ( P. 248)
●Vehicles without a smart entry & start system:
It is locked to prevent theft of the vehicle if the key is pulled from the engine
switch. ( P. 234)
●Vehicles with a smart entry & start system:
It is locked automatically to prevent theft of the vehicle. ( P. 240)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. ( P. 201)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or IGNITION ON mode (the engine is not running) for a period of
time. ( P. 240)
The shift lever cannot be shifted from P even if you depress
the brake pedal (vehicles with a Multidrive)
The steering wheel cannot be turned after the engine is
stopped
The windows do not open or close by operating the power
window switches
The engine switch is turned off automatically (vehicles with
a smart entry & start system)
795What to do if... (Troubleshooting)
C-HR_OM_Europe_OM10528E
●The seat belt reminder light is flashing
Are the driver and the front passenger wearing the seat belts? ( P. 697)
●The brake system warning light (red indicator) is on
Is the parking brake released? ( P. 256)
Depending on the situation, other types of warning buzzer may also sound.
( P. 693, 704)
●Did anyone inside the vehicle open a door during setting the alarm?
The sensor detects them and the alarm sounds. ( P. 97)
Vehicles without a smart entry & start system:
To stop the alarm, turn the engine switch to the “ON” position or start the
engine.
Vehicles with a smart entry & start system:
To stop the alarm, turn the engine switch to IGNITION ON mode or start
the engine.
●Is the electronic key left inside the vehicle?
Check the message on the multi-information display. ( P. 704)
A warning buzzer sounds during driving
An alarm is activated and the horn sounds
(vehicles with an alarm)
A warning buzzer sounds when leaving the vehicle
(vehicles with a smart entry & start system)
799Alphabetical index
C-HR_OM_Europe_OM10528E
Child-protectors ....................... 161
Cleaning............................ 600, 605
Aluminum wheels .................. 601
Exterior.................................. 600
Interior ................................... 605
Seat belts .............................. 606
Clock ......................................... 596
Condenser ................................ 625
Console box ............................. 584
Cooling system ........................ 623
Engine overheating ............... 756
Cruise control
Cruise control ........................ 369
Dynamic radar
cruise control ...................... 351
Dynamic radar cruise control
with full-speed range .......... 336
Cup holders .............................. 586
Curtain shield airbags ............... 43
Customizable features ............ 776
Daytime running light
system .................................... 268
Deck board ............................... 588
Defogger
Outside rear view
mirrors ........................ 562, 569
Rear window ................. 562, 569
Windshield .................... 562, 569
Dimensions .............................. 762
Display
Multi-information
display ........................ 124, 128
Warning message ................ 704
Do-it-yourself maintenance .... 612
Door lock
Back door.............................. 165
Side doors............................. 155
Smart entry &
start system ................ 155, 165
Wireless remote
control......................... 156, 165
Doors
Back door.............................. 165
Door lock....................... 155, 165
Door windows ....................... 201
Open door warning
buzzer......................... 163, 166
Open door warning light........ 697
Outside rear view mirrors...... 198
Rear door child-protector ...... 161
Side doors............................. 155
Double locking system ............. 95
Drive information ............. 125, 129
Driving ...................................... 208
Break-in tips .......................... 213
Correct posture ....................... 36
Driving mode select .............. 385
Procedures ........................... 208
Winter drive tips .................... 470
Dynamic radar cruise control
Function ................................ 351
Warning light ......................... 704
Dynamic radar cruise control
with full-speed range
Function ................................ 336
Warning light ......................... 704
D
800Alphabetical index
C-HR_OM_Europe_OM10528E
Eco Driving Indicator....... 118, 134
Electric Power Steering
(EPS) ....................................... 463
Warning light ......................... 694
Electronic key .......................... 144
Battery-saving function ......... 173
If the electronic key does not
operate properly ................. 747
Replacing the battery ............ 652
Emergency, in case of
If a warning light turns on ...... 693
If a warning message is
displayed ............................ 704
If the battery is discharged .... 750
If the electronic key does
not operate properly ........... 747
If the engine will not start ...... 745
If the warning buzzer
sounds ................................ 693
If you have a flat tire...... 710, 730
If you think something is
wrong .................................. 691
If your vehicle becomes
stuck ................................... 759
If your vehicle has to be
stopped in an
emergency.......................... 681
If your vehicle needs to be
towed .................................. 683
If your vehicle overheats ....... 756
Emergency flashers ................ 680
Emergency tire puncture
repair kit ................................. 710
Engine....................................... 764
ACCESSORY mode ............. 238
Compartment ........................ 618
Engine switch................ 233, 236
Hood ..................................... 615
How to start the
engine......................... 233, 236
Identification number ............ 764
If the engine will not start ...... 745
Ignition switch
(engine switch) ........... 233, 236
Overheating .......................... 756
Engine coolant ......................... 623
Capacity ................................ 768
Checking ............................... 623
Preparing and checking
before winter....................... 470
Warning light ......................... 698
Engine coolant temperature
gauge...................................... 119
Engine immobilizer system ...... 87
Engine oil ................................. 619
Capacity ................................ 765
Checking ............................... 619
Oil level warning light ............ 693
Oil pressure warning light ..... 693
Preparing and checking
before winter....................... 470
Engine oil maintenance
data ......................................... 621
Engine switch .................. 233, 236
EPS (Electric Power
Steering)................................. 463
Warning light ......................... 694
E
802Alphabetical index
C-HR_OM_Europe_OM10528E
Hill-start assist control ............ 462
Hood.......................................... 615
Open ..................................... 615
Hooks
Cargo hooks.......................... 587
Grocery bag hooks................ 587
Retaining hooks (floor mat) ..... 34
Horn .......................................... 194
Identification ............................ 763
Engine ................................... 764
Vehicle .................................. 763
Ignition switch
(engine switch) .............. 233, 236
Illuminated entry system......... 582
Immobilizer system ................... 87
Indicators.................................. 112
Initialization
Engine oil maintenance
data..................................... 621
Item to initialize ..................... 789
Power windows ..................... 203
S-IPA (Simple Intelligent
Parking Assist System)....... 452
Tire pressure warning
system ................................ 633
Inside rear view mirror ............ 196
Instrument cluster
light control.................... 122, 132
Intercooler ................................ 618
Intercooler coolant .................. 623
Capacity ................................ 768
Checking ............................... 623
Preparing and checking
before winter....................... 470
Interior lights ............................ 580
ISOFIX rigid anchors ................. 66
Jack
Positioning the jack ............... 617
Vehicle-equipped
jack ............................. 713, 731
Jack handle ...................... 713, 731
Jam protection function.......... 202
Keyless entry
Smart entry &
start system ................ 155, 165
Wireless remote
control......................... 156, 165
Keys .......................................... 144
Battery-saving function ......... 173
Electronic key ....................... 144
Engine switch................ 233, 236
If the electronic key does not
operate properly ................. 747
If you lose your keys ............. 147
Key number plate.................. 144
Keyless entry ................ 155, 165
Mechanical key ..................... 146
Replacing the battery ............ 652
Warning buzzer..................... 172
Wireless remote control
key...................................... 145
Knee airbags .............................. 43
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