Page 3 of 712

3
1
6
5
4
3
2
C-HR_HV_OM_Europe_OM10538E
9
8
7
3-1. Key information
Keys ...................................144
3-2. Opening, closing and
locking the doors
Side doors..........................149
Back door...........................157
Smart entry & start
system .............................163
3-3. Adjusting the seats
Front seats .........................178
Rear seats .........................180
Head restraints ..................182
3-4. Adjusting the steering
wheel and mirrors
Steering wheel ...................186
Inside rear view mirror .......188
Outside rear view
mirrors .............................190
3-5. Opening and closing the
windows
Power windows ..................193
4-1. Before driving
Driving the vehicle ............. 200
Cargo and luggage............ 211
Trailer towing..................... 212
4-2. Driving procedures
Power (ignition) switch ...... 221
EV drive mode................... 228
Hybrid transmission........... 231
Turn signal lever................ 235
Parking brake .................... 236
Brake hold ......................... 241
4-3. Operating the lights
and wipers
Headlight switch ................ 244
Automatic High Beam ....... 249
Fog light switch ................. 254
Windshield wipers and
washer ............................ 256
Rear window wiper and
washer ............................ 259
4-4. Refueling
Opening the fuel tank
cap .................................. 261
3Operation of each
component4Driving
Page 6 of 712

TABLE OF CONTENTS6
C-HR_HV_OM_Europe_OM10538E
7-1. Maintenance and care
Cleaning and protecting
the vehicle exterior ..........512
Cleaning and protecting
the vehicle interior ...........517
7-2. Maintenance
Maintenance
requirements....................520
7-3. Do-it-yourself maintenance
Do-it-yourself service
precautions ......................523
Hood ..................................526
Positioning a floor jack .......528
Engine compartment..........529
Tires ...................................541
Tire inflation pressure ........553
Wheels ...............................555
Air conditioning filter ..........558
Electronic key battery ........561
Checking and replacing
fuses ................................564
Light bulbs .........................568
8-1. Essential information
Emergency flashers .......... 586
If your vehicle has to
be stopped in an
emergency ...................... 587
8-2. Steps to take in an
emergency
If your vehicle needs
to be towed ..................... 588
If you think something is
wrong .............................. 594
If a warning light turns
on or a warning buzzer
sounds ............................ 595
If a warning message
is displayed ..................... 606
If you have a flat tire
(vehicles with
an emergency tire
puncture repair kit) ......... 612
If you have a flat tire
(vehicles with
a spare tire) ..................... 632
If the hybrid system will
not start ........................... 646
If the electronic key does
not operate properly ........ 648
If the 12-volt battery is
discharged ...................... 651
If your vehicle
overheats ........................ 657
If the vehicle becomes
stuck................................ 662
7Maintenance and care8When trouble arises
Page 11 of 712

11
C-HR_HV_OM_Europe_OM10538E
WARNING
■General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impair ed your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows or other features of the vehicle. In addition, heat build-up or
extremely cold temperatures inside the vehicle can be fatal to children.
Page 14 of 712
14Pictorial index
C-HR_HV_OM_Europe_OM10538E
Pictorial index
■
Exterior
Side doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 149
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 149
Opening/closing the side windows . . . . . . . . . . . . . . . . . . . . . P. 193
Locking/unlocking by using the mechanical key . . . . . . . . . . . P. 648
Back door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 157
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 157
Outside rear view mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 190
Adjusting the mirror angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 190
Folding the mirrors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 191
Defogging the mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 4821
2
3
Page 58 of 712
581-2. Child safety
C-HR_HV_OM_Europe_OM10538E
Insert the mechanical key into the
cylinder and turn it to the “OFF”
position.
The “OFF” indicator light turns on
(only when the power switch is in
ON mode).
■ “PASSENGER AIR BAG” indicator information
If any of the following problems occurs, it is possible that there is a malfunc-
tion in the system. Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer.
● The “OFF” indicator does not illuminate when the airbag manual on-off
switch is set to “OFF”.
● The indicator light does not change when the airbag manual on-off switch is
switched to “ON” or “OFF”.
Deactivating the airbags for the front passenger
Page 60 of 712

601-2. Child safety
C-HR_HV_OM_Europe_OM10538E
Riding with children
●It is recommended that children sit in the rear seats to avoid acci-
dental contact with the shift lever, wiper switch, etc.
● Use the rear door child-protector lock or the window lock switch to
avoid children opening the door while driving or operating the
power window accidentally. ( P. 153, 193)
● Do not let small children operate equipment which may catch or
pinch body parts, such as the power window, hood, back door,
seats, etc.
Observe the following precautions when children are in the vehi-
cle.
Use a child restraint system appropriate for the child, until the
child becomes large enough to properly wear the vehicle’s seat
belt.
WARNING
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
side windows or other features of the vehicle. In addition, heat build-up or
extremely cold temperatures inside the vehicle can be fatal to children.
Page 73 of 712

731-2. Child safety
1
For safety and security
C-HR_HV_OM_Europe_OM10538E
Key of letters inserted in the above table:
X: Not suitable seat position for children in this mass group.
U: Suitable for “universal” category child restraint systems approved
for use in this mass group.
UF: Suitable for forward-facing “universal” category child restraint sys-
tems approved for use in this mass group.
L: Suitable for “specific vehicles”, “restricted”, or “semi-universal”,
category child restraint systems approved for use in this mass
group.
*1: Adjust the seatback angle to the most upright position. Move the front seat
fully rearward. If the passenger seat height can be adjusted, move it to the
upper most position.
*2: If the head restraint interferes with your child restraint system, and the
head restraint can be removed, remove the head restraint.
Otherwise, put the head restraint in the upper most position.
When securing some types of child restraint systems in rear seat, it
may not be possible to properly use the seat belts in positions next
to the child restraint without interfering with it or affecting seat belt
effectiveness. Be sure your seat belt fits snugly across your shoul-
der and low on your hips. If it does not, or if it interferes with the
child restraint, move to a different position. Failure to do so may
result in death or serious injury.
Page 81 of 712

811-2. Child safety
1
For safety and security
C-HR_HV_OM_Europe_OM10538E
Key of letters inserted in the above table:
X: Not suitable seat position for ISOFIX child restraint systems in
this mass group and/or size class.
IUF: Suitable for ISOFIX forward-facing child restraint systems of “uni-
versal” category approved for use in this mass group.
IL: Suitable for ISOFIX child restraint systems of the categories for
“specific vehicles”, “restricted”, or “semi-universal” approved for
use in this mass group.
*: If the head restraint interferes with your child restraint system, and the
head restraint can be removed, remove the head restraint.
Otherwise, put the head restraint in the upper most position.
When securing some types of child restraint systems in rear seat, it
may not be possible to properly use the seat belts in positions next
to the child restraint without interfering with it or affecting seat belt
effectiveness. Be sure your seat belt fits snugly across your shoul-
der and low on your hips. If it does not, or if it interferes with the
child restraint, move to a different position. Failure to do so may
result in death or serious injury.
The child restraint systems mentioned in the table may not be avail-
able outside the EU area.
● When installing a child restraint in the rear seats, adjust the front
seat so that it does not interfere with the child or child restraint
system.