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585
8When trouble arises
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8-1. Essential information
Emergency flashers ........... 586
If your vehicle has to
be stopped in an
emergency ....................... 587
8-2. Steps to take in an
emergency
If your vehicle needs
to be towed ...................... 588
If you think something is
wrong ............................... 594
If a warning light turns on
or a warning buzzer
sounds ............................. 595
If a warning message is
displayed ......................... 606
If you have a flat tire
(vehicles with an
emergency tire
puncture repair kit)........... 612
If you have a flat tire
(vehicles with
a spare tire) ..................... 632
If the hybrid system will
not start............................ 646
If the electronic key does
not operate properly ........ 648
If the 12-volt battery is
discharged ....................... 651
If your vehicle
overheats ......................... 657
If the vehicle becomes
stuck ................................ 662
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5948-2. Steps to take in an emergency
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If you think something is wrong
●Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points higher
than normal
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the hybrid system
● Engine misses, stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spongy feeling, pedal almost touches
the floor
If you notice any of the following symptoms, your vehicle proba-
bly needs adjustment or repair. Contact any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
Page 599 of 712

5998-2. Steps to take in an emergency
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8
When trouble arises
*3
Driver’s and front passenger’s seat belt reminder light
(warning buzzer)
Warns the driver and/or front passenger to fasten their
seat belts.
Fasten the seat belt.
If the front passenger seat is occupied, the front pas-
senger’s seat belt also need s to be fastened to make
the warning light (warning buzzer) off.
*3
(On the center panel)
Rear passengers’ seat belt reminder lights (warning
buzzer)
Warn the rear passengers to fasten their seat belts
Fasten the seat belt.
Tire pressure warning light
When the light comes on:
Low tire inflation pressure such as
• Natural causes ( P. 603)
• Flat tire ( P. 612, 632)
Adjust the tire inflation pressure to the specified
level.
The light will turn off after a few minutes. In case the
light does not turn off even if the tire inflation pres-
sure is adjusted, have the system checked by any
authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
When the light comes on after blinking for 1 minute:
Malfunction in the tire pressure warning system ( P. 603)
Have the system checked by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer.
Warning lightWarning light/Details/Actions
Page 602 of 712

6028-2. Steps to take in an emergency
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■Electric power steering system warning light (warning buzzer)
When the 12-volt battery charge becomes insufficient or the voltage tempo-
rarily drops, the electric power steering system warning light may come on
and the warning buzzer may sound.
■ If the malfunction indicator lamp comes on while driving
For some models, the malfunction indicator lamp will come on if the fuel tank
becomes completely empty. If the fuel tank is empty, refuel the vehicle imme-
diately. The malfunction indicator lamp will go off after several trips.
If the malfunction indicator lamp does not go off, contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
■ Front passenger detection sensor, seat belt reminder and warning
buzzer
● If luggage is placed on the front passenger seat, the front passenger detec-
tion sensor may cause the warning light to flash and the warning buzzer to
sound even if a passenger is not sitting in the seat.
● If a cushion is placed on the seat, the sensor may not detect a passenger,
and the warning light may not operate properly.
■ When the tire pressure warning light comes on
Inspect the appearance of the tire to check that the tire is not punctured.
If the tire is punctured: P. 612, 632
If the tire is not punctured:
Carry out the following procedure after the tire temperature has lowered suffi-
ciently.
● Check the tire inflation pressure and adjust to the appropriate level.
● If the warning light does not go out even after several minutes, check that
the tire inflation pressure is at the specified level and carry out initialization.
( P. 544)
The warning light may come on again if the above operations are conducted
without first allowing the tire temperature to lower sufficiently.
Page 603 of 712

6038-2. Steps to take in an emergency
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8
When trouble arises
■The tire pressure warning light may come on due to natural causes
The tire pressure warning light may come on due to natural causes such as
natural air leaks or tire inflation pressure changes caused by temperature. In
this case, adjusting the tire inflation pressure will turn off the warning light
(after a few minutes).
■ When a tire is replaced with a spare tire (vehicles with spare tire)
Vehicles with full-size spare tire: T he spare tire is also equipped with a tire
pressure warning valve and transmitter. The tire pressure warning light will
turn on if the tire inflation pressure of the spare tire is low. If a tire goes flat,
the tire pressure warning light will not turn off even though the flat tire has
been replaced with the spare tire. Replace the spare tire with the repaired tire
and adjust the tire inflation pressure. The tire pressure warning light will go off
after a few minutes.
Vehicles with compact spare tire: The compact spare tire is not equipped with
a tire pressure warning valve and transmitter. If a tire goes flat, the tire pres-
sure warning light will not turn off even though the flat tire has been replaced
with the spare tire. Replace the spare ti re with the repaired tire and adjust the
tire inflation pressure. The tire pressure warning light will go off after a few
minutes.
■ Conditions that the tire pressure warning system may not function prop-
erly
P. 546
■ If the tire pressure warning light frequently comes on after blinking for
1minute
If the tire pressure warning light frequently comes on after blinking for
1 minute when the power switch is turned to ON mode, have it checked by
any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
If the tire pressure warning light frequently comes on after blinking for
1 minute when you change between registered wheel sets, confirm the cor-
rect wheel set has been selected.
■ Warning buzzer
In some cases, the buzzer may not be heard because of noisy place or an
audio sound.
Page 604 of 712

6048-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
WARNING
■If both the ABS and the brake system warning lights remain on
Stop your vehicle in a safe place immediately and contact any authorized
Toyota retailer or Toyota authorized r epairer, or any reliable repairer. The
vehicle will become extremely unstable during braking, and the ABS system
may fail, which could cause an accident resulting in death or serious injury.
■ When the electric power steering system warning light comes on
When the light comes on yellow, the assist to the power steering is
restricted. When the light comes on red, the assist to the power steering is
lost and handling operations of the steering wheel become extremely
heavy. When steering wheel operations are heavier than usual, grip the
steering wheel firmly and operate it using more force than usual.
■ If the tire pressure warning light comes on
Be sure to observe the following precautions. Failure to do so could cause a
loss of vehicle control and result in death or serious injury.
● Stop your vehicle in a safe place as soon as possible. Adjust the tire infla-
tion pressure immediately.
● Vehicles with spare tire: If the tire pressure warning light comes on even
after tire inflation pressure adjustment, it is probable that you have a flat
tire. Check the tires. If a tire is flat, change it with the spare tire and have
the flat tire repaired by the nearest any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
● Vehicles with emergency tire puncture repair kit: If the tire pressure warn-
ing light comes on even after tire inflat ion pressure adjustment, it is proba-
ble that you have a flat tire. Check the tire s. If a tire is flat, repair the flat tire
by using emergency tire puncture repair kit. ( P. 612)
● Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate, you
could lose control of the steering wheel or the brakes.
Page 612 of 712
6128-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
If you have a flat tire (vehicles with an
emergency tire puncture repair kit)
Vehicles equipped with an emergency tire puncture repair kit do
not have a spare tire equipped.
A puncture caused by a nail or screw passing through the tire
tread can be repaired temporarily with the emergency tire punc-
ture repair kit.
WARNING
■ If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Driving with a flat tire may cause a circumferential groove on the side wall.
In such a case, the tire may explode when using a repair kit.
Page 613 of 712
6138-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
8
When trouble arises
●Stop the vehicle in a safe place on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the hybrid system.
● Turn on the emergency flashers.
● Check the degree of the tire damage.
A tire should only be repaired
with the emergency tire punc-
ture repair kit if the damage is
caused by a nail or screw pass-
ing through the tire tread.
• Do not remove the nail or
screw from the tire. Remov-
ing the object may widen the
opening and make emer-
gency repair with the repair
kit impossible.
• To avoid sealant leakage, move the vehicle until the area of the
puncture, if known, is positioned at the top of the tire.
Before repairing the tire