Page 488 of 592

4888-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12K47E)
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Vehicles without a wheel nut wrench: Wheel nut wrench can be purchased at
any authorized Toyota dealer or re pairer, or another duly qualified and
equipped professional.
Vehicles with a wheel nut wrench: Wheel nut wrench is installed in the lug-
gage compartment. ( →P. 508)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
●When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.
Page 492 of 592

4928-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12K47E)
Malfunction indicator lampIndicates a malfunction in:
• The hybrid system;
• The electronic engine control system; or
• The electronic throttle control system
→ Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
SRS warning light Indicates a malfunction in:
• The SRS airbag system; or
• The seat belt pretensioner system
→ Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
ABS warning light Indicates a malfunction in:
• The ABS; or
• The brake assist system
→ Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
Electric power steering system warning light (warning
buzzer) Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
→ Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
(Comes on)
Slip indicator Indicates a malfunction in:
• The VSC (Vehicle Stability Control) system;
• The TRC (Traction Control) system; or
• The hill-start assist control system
The light will flash when the ABS, VSC or the TRC is oper-
ating. ( →P. 306)
→ Have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and
equipped professional immediately.
Warning lightWarning light/Details/Actions
Page 501 of 592

5018-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12K47E)
8
When trouble arises
If any of the following messages are displayed, have the vehicle
inspected by any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional as soon as possible.
When parking, park the vehicle on level ground and firmly set the
parking brake.
■If “P lock malfunction. When parking, park in flat place and
apply parking brake securely” is displayed
Indicates the following:
●The parking lock mechanism may not operate. Also, changing
the shift position to P may not be possible.
● The hybrid system may not be able to be started.
● The power switch may not be able to be turned off.
If the power switch cannot be turned off, set the parking brake and
then operate the power switch to turn it off.
■If “Shift system failure. When parking, apply parking brake.
Read Owner’s Manual.” is displayed
Refer to “P lock malfunction. When parking, park in flat place and
apply parking brake securely.”.
■If “Shift system comm. failure. When parking, apply parking
brake. Read Owner’s Manual.” is displayed
Indicates that the automatic P position selection function may not
be operating.
Before turning the power switch off, press the P position switch.
Verify that the shift position has been changed to P by checking the
shift position indicators.
■If “12-volt battery low. When parking, apply parking brake.
Read Owner’s Manual.” is displayed
Indicates the following:
● 12-volt battery may not be charged sufficiently.
● Changing the shift position to P may not be possible.
● The hybrid system may not be able to be started.
Charge or replace the 12-volt battery. After charging the 12-volt bat-
tery, the message may be displayed until the shift position is
changed from P.
If caution about parking is necessary
Page 502 of 592

5028-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12K47E)
If any of the following messages are displayed, take the appropriate
actions as shown below:
■If “Press brake when vehicle is stopped. Hybrid system may
overheat.” is displayed
Message is displayed when the accelerator pedal is depressed to
maintain the vehicle position when stopped on an upward slope,
etc.
If this continues, the hybrid system may overheat. Release the
accelerator pedal and depress the brake pedal.
■If “Hybrid battery low. Hybrid system stopped. Shift to P and
restart.” is displayed
Message is displayed when the remaining charge for the hybrid
battery (traction battery) is low, because vehicle has been shifted N
for a long period of time.
When operating the vehicle, restart the hybrid system.
■If “Hybrid system malfunction. Stop in a safe place. See
owner’s manual.” is displayed
Refer to “If a message instructing to refer to the Owner’s Manual is
displayed”. (→P. 504)
If a message about the hybrid system or hybrid battery (traction
battery) is displayed
Page 504 of 592

5048-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12K47E)
●If any of the following messages are displayed, take the appropriate
actions as shown on the following pages in this Owner’s Manual:
• “12-volt battery low. Shifting unavailable. Read Owner’s Man- ual.”: →P. 5 0 0
• “Shift system failure. When parking, apply parking brake. Read
owner’s manual.”: →P. 501
• “Shift system comm. failure. When parking, apply parking brake.
Read owner’s manual.”: →P. 5 0 1
• “12-volt battery low. When parking, apply parking brake. Read
Owner’s Manual.”: →P. 5 0 1
● If the following messages are displayed, there may be a malfunc-
tion.
Immediately stop the vehicle in a safe place and contact any autho-
rized Toyota dealer or repairer, or another duly qualified and
equipped professional.
• “Brake effectiveness is reduced due to failure, please stop in a safe area and check manual.”
• “Hybrid system malfunction. Stop in a safe place. See owner’s manual.”
● If the following message is displayed, there may be a malfunction.
Immediately have the vehicle inspected by any authorized Toyota
dealer or repairer, or another duly qualified and equipped profes-
sional.
• “Shift system failure. Read Owner’s Manual.”
If a message instructing to refer to the Owner’s Manual is dis-
played
Page 534 of 592

5348-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12K47E)
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly. ( →P. 537)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● There may be a malfunction in the immobilizer system. ( →P. 8 2 )
● There may be malfunction in the P position control system.
*
( → P. 215, 498)
● The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. ( →P. 535)
*: It may not be possible to shift the shift position from P to another position.
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( →P. 539)
● The 12-volt battery terminal connections may be loose or corroded.
(→ P. 434)
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on
the situation. Check the following and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( →P. 2 1 1 )
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
Page 535 of 592

5358-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12K47E)
8
When trouble arises
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( →P. 539)
● One or both of the 12-volt battery terminals may be disconnected.
(→ P. 434)
Contact any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional if the problem cannot be repaired, or if repair
procedures are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the power
switch is functioning normally.
Do not use this starting procedure except in case of emergency.
Set the parking brake.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by any
authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
The interior lights and headlights do not turn on, or the horn
does not sound.
Emergency start function
1
2
3
Page 542 of 592

5428-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12K47E)■
When recharging or replacing the 12-volt battery
●Vehicles with a smart entry & start system: In some cases, it may not be
possible to unlock the doors using the smart entry & start system when the
12-volt battery is discharged. Use the wireless remote control or the
mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12-volt battery.
WARNING
■ Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the 12-volt battery:
● Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the intended terminal.
● Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.
● Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the 12-volt battery.