Page 488 of 592

4888-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12K47E)
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Vehicles without a wheel nut wrench: Wheel nut wrench can be purchased at
any authorized Toyota dealer or re pairer, or another duly qualified and
equipped professional.
Vehicles with a wheel nut wrench: Wheel nut wrench is installed in the lug-
gage compartment. ( →P. 508)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
●When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.
Page 489 of 592

4898-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12K47E)
8
When trouble arises
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear when the power switch is off. The
steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
■ To prevent damage to the vehicle when using a flatbed truck
●Do not drive over wheel chocks, as doing so may damage the tires.
● Do not tie down the vehicle over any parts other than the tires (do not use
parts such as the suspension).
Page 497 of 592

4978-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12K47E)
8
When trouble arises
WARNING
■ If both the ABS and the brake system warning lights remain on
Stop your vehicle in a safe place immediately and contact any authorized
Toyota dealer or repairer, or another duly qualified and equipped profes-
sional. The vehicle will become extremely unstable during braking, and the
ABS system may fail, which could cause an accident resulting in death or
serious injury.
■ When the electric power steering system warning light comes on
The steering wheel may become extremely heavy.
If the steering wheel becomes heavier than usual when operating, hold
firmly and operate using more force than usual.
■ If the tire pressure warning light comes on (vehicles with a tire pres-
sure warning system)
Be sure to observe the following precautions. Failure to do so could cause a
loss of vehicle control and result in death or serious injury.
●Stop your vehicle in a safe place as soon as possible. Adjust the tire infla-
tion pressure immediately.
● Vehicles with a compact spare tire: If the tire pressure warning light comes
on even after tire inflation pressure adjustment, it is probable that you have
a flat tire. Check the tires. If a tire is flat, change it with the spare tire and
have the flat tire repaired by the nearest authorized Toyota dealer or
repairer, or another duly qualified and equipped professional.
● Vehicles with an emergency tire puncture repair kit: If the tire pressure
warning light comes on even after tire inflation pressure adjustment, it is
probable that you have a flat tire. Check the tires. If a tire is flat, repair the
flat tire by using emergency tire puncture repair kit.
● Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate, you
could lose control of the steering wheel or the brakes.
■ If a blowout or sudden air leakage should occur (vehicles with a tire
pressure warning system)
The tire pressure warning system may not activate immediately.
NOTICE
■To ensure the tire pressure warn ing system operates properly (vehi-
cles with a tire pressure warning system)
Do not install tires with different specifications or makers, as the tire pres-
sure warning system may not operate properly.
Page 507 of 592
5078-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12K47E)
8
When trouble arises
●Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Shift the shift position to P.
● Stop the hybrid system.
● Turn on the emergency flashers. ( →P. 482)
If you have a flat tire (vehicles with a spare
tire)
Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: →P. 4 3 9
WARNING
■ If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle
Page 508 of 592
5088-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12K47E)
Location of the spare tire, jack and tools
Tool bag
Wheel nut wrench
Jack handleTowing eyelet
Jack
Spare tire1
2
3
4
5
6
Page 511 of 592
5118-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12K47E)
8
When trouble arises
Chock the tires.
Slightly loosen the wheel nuts
(one turn).
Turn the tire jack portion “A” by
hand until the notch of the jack
is in contact with the jack point.
The jack point guides are located
under the rocker panel. They indi-
cate the jack point positions.
Replacing a flat tire
1
Flat tireWheel chock positions
FrontLeft-hand sideBehind the rear right-hand side tire
Right-hand sideBehind the rear left-hand side tire
RearLeft-hand sideIn front of the front right-hand side tire
Right-hand sideIn front of the front left-hand side tire
2
3
Page 512 of 592
5128-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12K47E)
Raise the vehicle until the tire is
slightly raised off the ground.
Remove all the wheel nuts and
the tire.
When resting the tire on the
ground, place the tire so that the
wheel design faces up to avoid
scratching the wheel surface.
4
5
Page 513 of 592

5138-2. Steps to take in an emergency
UK AURIS_HV_HB_EE (OM12K47E)
8
When trouble arises
Remove any dirt or foreign mat-
ter from the wheel contact sur-
face.
If foreign matter is on the wheel
contact surface, the wheel nuts
may loosen while the vehicle is in
motion, causing the tire to come
off.
WARNING
■ Replacing a flat tire
●Do not touch the disc wheels or the area around the brakes immediately
after the vehicle has been driven.
After the vehicle has been driven the disc wheels and the area around the
brakes will be extremely hot. Touching these areas with hands, feet or
other body parts while changing a tire, etc. may result in burns.
● Failure to follow these precautions could cause the wheel nuts to loosen
and the tire to fall off, resulting in death or serious injury.
• Never use oil or grease on the wheel bolts or wheel nuts.
Oil and grease may cause the wheel nuts to be excessively tightened,
leading to bolt or disc wheel damage. In addition, the oil or grease can
cause the wheel nuts to loosen and the wheel may fall off, causing a
serious accident. Remove any oil or grease from the wheel bolts or
wheel nuts.
• Have the wheel nuts tightened with a torque wrench to 103 N•m (10.5 kgf•m, 76 ft•lbf) as soon as possible after changing wheels.
• Do not attach a heavily damaged wheel ornament, as it may fly off the wheel while the vehicle is moving.
• When installing a tire, only use wheel nuts that have been specifically
designed for that wheel.
• If there are any cracks or deformations in the bolt screws, nut threads or bolt holes of the wheel, have the vehicle inspected by any authorized
Toyota dealer or repairer, or another duly qualified and equipped profes-
sional.
• When installing the wheel nuts, be sure to install them with the tapered ends facing inward. ( →P. 456)
Installing the spare tire
1