
In case of emergency/Maintenance tools
&Tool locations
1) Jack handle
A) 4-door models
B) 5-door models
1) Under-floor storage compartment (if
equipped) (Refer to “Under-floor storage
compartment ”F 6-15.)
2) Tool bucket
3) Spare tire
A) 4-door models
B) 5-door models
1) Wheel nut wrench
2) Screwdriver
3) Jack
4) Towing hook (eye bolt)
A jack handle is stored under the floor of
the trunk (4-door) or the cargo area (5-
door). A jack and a towing hook are stored
in the tool bucket that is located in the
recess of the spare tire wheel.
Also, a tool bag that contains a wheel nut
wrench and a screwdriver is equipped with
the vehicle. Open the tool bag and store
the tools in the tool bucket as illustrated in
order that all tools are ready for use at any
time.
9-4

In case of emergency/Towing
Towing
If towing is necessary, it is best done by
your SUBARU dealer or a commercial
towing service. Observe the following
procedures for safety.
WARNING
Never tow AWD models with the
front wheels raised off the ground
while the rear wheels are on the
ground, or with the rear wheels
raised off the ground while the front
wheels are on the ground. This will
cause the vehicle to spin away due
to the operation or deterioration of
the center differential.
&Towing hooks and tie-down
hooks/holes
The towing hooks should be used only in
an emergency (e.g., to free a stuck vehicle
from mud, sand or snow).
CAUTION
. Use only the specified towing
hooks and tie-down hooks/holes.
Never use suspension parts or
other parts of the body for towing
or tie-down purposes.
. To prevent deformation to the
front bumper and the towing
hook, do not apply excessive
lateral load to the towing hooks.
! Front towing hook
1. Take the towing hook and screwdriver
out of the tool bucket. Take the jack
handle out of the trunk (4-door) or cargo
area (5-door).
2. Cover the tip of a flat-head screwdriver
with vinyl tape or cloth so that it will not
scratch the bumper. Insert the flat-head
screwdriver into the cutout of the cover
and pry open the cover.
3. Screw the towing hook into the thread
9-14

hole until its thread can no longer be seen.
4. Tighten the towing hook securely
using the jack handle.
After towing, remove the towing hook from
the vehicle and stow it in the tool bucket.
Fit the towing hook cover on the bumper.
WARNING
.Do not use the towing hook
except when towing your vehicle.
. Be sure to remove the towing
hook after towing. Leaving the
towing hook mounted on the
vehicle could interfere with prop-
er operation of the SRS airbag
system in a frontal collision. !
Rear towing hook
1. Take the towing hook and screwdriver
out of the tool bucket. Take the jack
handle out of the trunk (4-door) or cargo
area (5-door).
2. Pry off the cover on the rear bumper
using a screwdriver, and you will find a
threaded hole for attaching the towing
hook.
3. Screw the towing hook into the thread
hole until its thread can no longer be seen.
4. Tighten the towing hook securely
using the jack handle.
After towing, remove the towing hook from
In case of emergency/Towing
–CONTINUED –9-15

In case of emergency/Towing
the vehicle and stow it in the tool bucket.
Fit the towing hook cover on the bumper.
WARNING
.Do not use the towing hook
except when towing your vehicle.
. Be sure to remove the towing
hook after towing. Leaving the
towing hook mounted on the
vehicle could interfere with prop-
er operation of the fuel pump
shut off function when the vehi-
cle is struck from behind.
! Front tie-down hooks
The front tie-down hooks are located
between each of the front tires and the
front bumper. !
Rear tie-down holes
1) Rear tie-down hole
The rear tie-down holes are located near
each of the jack-up reinforcements.
WARNING
Use the rear tie-down holes only for
downward anchoring. If they are
used to anchor the vehicle in any
other direction, cables may slip out
of the holes, possibly causing a
dangerous situation.
&Using a flat-bed truck
This is the best way to transport your
vehicle. Use the following procedures to
ensure safe transportation.
1. Shift the select lever into the “P ”
position for CVT models. Shift the shift
lever into the “1st”position for MT models.
2. Pull up the parking brake lever firmly.
3. Secure the vehicle onto the carrier
9-16

properly with safety chains. Each safety
chain should be equally tightened and
care must be taken not to pull the chains
so tightly that the suspension bottoms out.
CAUTION
If your vehicle has a front under-
spoiler and rear underspoiler (both
optional), be careful not to scrape
them when placing the vehicle on
the carrier and when removing the
vehicle from the carrier.
&Towing with all wheels on the
ground
1. Release the parking brake and put the
transmission in the “N”position.
2. The ignition switch should be in the
“ON ”position while the vehicle is being
towed.
3. Take up slack in the towline slowly to
prevent damage to the vehicle.
WARNING
. Never turn the ignition switch to
the “LOCK ”/“OFF ”position while
the vehicle is being towed be-
cause the steering wheel and the
direction of the wheels will be
locked. .
Remember that the brake booster
and power steering do not func-
tion when the engine is not
running. Because the engine is
turned off, it will take greater
effort to operate the brake pedal
and steering wheel.
CAUTION
. If transmission failure occurs,
transport your vehicle on a flat-
bed truck.
. For CVT models, the traveling
speed must be limited to less
than 20 mph (30 km/h) and the
traveling distance to less than 31
miles (50 km). For greater speeds
and distances, transport your
vehicle on a flat-bed truck.
In case of emergency/Towing9-17

Maintenance and service/Engine oil
Engine oil
CAUTION
.If the level gauge cannot be
pulled out easily, twist the level
gauge right and left, then gently
pull it out. Otherwise, you may be
injured accidentally straining
yourself.
. Use only engine oil with the
recommended grade and vis-
cosity.
. Be careful not to spill engine oil
when adding it. If oil touches the
exhaust pipe, it may cause a bad
smell, smoke, and/or a fire. If
engine oil gets on the exhaust
pipe, be sure to wipe it off.
& Engine oil consumption
Some engine oil will be consumed while
driving. The rate of consumption can be
affected by such factors as transmission
type, driving style, terrain and tempera-
ture. Under the following conditions, oil
consumption can be increased and thus
require refilling between maintenance
intervals:
. When the engine is new and within the break-in period
.
When the engine oil is of lower quality
. When the incorrect oil viscosity is used
. When engine brakin g is employed
(repeatedly)
. When the engine is operated at high
engine speeds (for extended periods of
time)
. When the engine is operated under
heavy loads (for extended periods of time)
. When towing a trailer (Crosstrek mod-
els)
. When the engine idles for extended
periods of time
. When the vehicle is operated in stop
and go and/or heavy traffic situations
. When the vehicle is used under severe
thermal conditions
. When the vehicle accelerates and
decelerates frequently
Under these or similar conditions, you
should check your oil at least every 2nd
fuel fill-up and change your engine oil
more frequently. Different drivers in the
same car may experience different results.
If your oil consumption rate is greater than
expected, contact your authorized
SUBARU retailer who may perform a test
under controlled conditions.
& Locations of the oil level
gauge, oil filler cap and oil
filter
1) Oil level gauge
2) Oil filler cap
3) Oil filter
&Checking the oil level
1. Park the vehicle on a level surface and
turn the ignition switch to the “LOCK”/
“OFF ”position. If you check the oil level
just after turning the ignition switch to the
“LOCK ”/“OFF ”position, wait a few minutes
for the oil to drain back into the oil pan
before checking the level.
2. Pull out the level gauge, wipe it clean,
and insert it again.
3. Be sure the level gauge is correctly
11-8

Consumer information and Reporting safety defects/Tire information
&Tire care –maintenance and
safety practices
.Check on a daily basis that the
tires are free from serious damage,
nails, and stones. At the same time,
check the tires for abnormal wear.
.Inspect the tire tread regularly
and replace the tires before their
tread wear indicators become visi-
ble. When a tire ’streadwear
indicator becomes visible, the tire
is worn beyond the acceptable limit
and must be replaced immediately.
With a tire in this condition, driving
at even low speeds in wet weather
can cause the vehicle to hydro-
plane. Possible resulting loss of
vehiclecontrolcanleadtoan
accident.
.To maximize the life of each tire
and ensure that the tires wear
uniformly, it is best to rotate the
tires every 7,500 miles (12,000 km).
For information about the tire rota-
tion order, refer to “Tire rotation ”
F 11-26
.Replace any damaged or
unevenly worn tires at the time of rotation. After tire rotation, adjust
the tire pressures and make sure
the wheel nuts are correctly tigh-
tened. For information about the
tightening torque and tightening
sequence for the wheel nuts, refer
to
“Flat tires” F9-6
.
& Vehicle load limit –how to
determine
The load capacity of your vehicle is
determined by weight, not by avail-
able cargo space. The load limit of
your vehicle is shown on the
vehicle placard attached to the
driver ’s side door pillar. Locate the
statement “The combined weight of
occupants and cargo should never
exceed XXX kg or XXX lbs ”on your
vehicle ’s placard.
Thevehicleplacardalsoshows
seating capacity of your vehicle.
The total load capacity includes the
total weight of driver and all pas-
sengers and their belongings, any
cargo, any optional equipment such
as a trailer hitch, roof rack or bike carrier, etc., and the tongue load of
a trailer. Therefore cargo capacity
can be calculated by the following
method.
Cargo capacity = Load limit
−(total
weight of occupants + total weight
of optional equipment + tongue
load of a trailer (if applicable))
For information about vehicle load-
ing, refer to “Loading your vehicle ”
F 8-12.
For information about towing capa-
city and weight limits, refer to
“Trailer towing (Crosstrek models) ”
F 8-18
.
13-10

Consumer information and Reporting safety defects/Tire information
cle’s suspension, axles and other
parts of the body.
Therefore, this means that the
vehicle cannot necessarily be
loaded up to the tire ’s maximum
load rating on the tire sidewall.
& Adverse safety conse-
quences of overloading on
handling and stopping and
on tires
Overloading could affect vehicle
handling, stopping distance, and
vehicle and tire performance in the
following ways. This could lead to
an accident and possibly result in
severe personal injury.
.Vehicle stability will deteriorate.
.Heavy and/or high-mounted
loads could increase the risk of
rollover.
.Stopping distance will increase.
.Brakes could overheat and fail.
.Suspension, bearings, axles and
other body parts could break or
experience accelerated wear that
will shorten vehicle life.
.Tires could fail.
.Tread separation could occur.
.Tire could separate from its rim.
& Steps for Determining Cor-
rect Load Limit
1.Locate the statement “The com-
bined weight of occupants and
cargo should never exceed XXX
kg or XXX lbs. ”on your vehicle ’s
placard.
2.Determine the combined weight
of the driver and passengers that
will be riding in your vehicle.
3.Subtract the combined weight of
the driver and passengers from
XXX kg or XXX lbs.
4.The resulting figure equals the
available amount of cargo and
luggage load capacity. For exam-
ple, if the “XXX ”amount equals
1400 lbs. and there will be five 150
lb passengers in your vehicle, the
amount of available cargo and
luggage load capacity is 650 lbs.
(1400 −750 (5 6150) = 650 lbs.)
5.Determine the combined weight of luggage and cargo being loaded
on the vehicle. That weight may not
safely exceed the available cargo
and luggage load capacity calcu-
lated in Step 4.
6.If your vehicle will be towing a
trailer, load from your trailer will be
transferred to your vehicle. Consult
this manual to determine how this
reduces the available cargo and
luggage load capacity of your ve-
hicle.
13-14