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WHAT TO DO IF
287
APPENDIX/WHAT TO DO IF/INDEX
10
XWhen using the Bluetooth message function
Symptom Likely cause SolutionPage
Cellular phone This
system
Messages cannot be viewed. Message transfer is not enabled on
the cellular phone.
Enable message transfer on the
cellular phone (approve message
transfer on the phone).
*-
Automatic transfer function on this
system is set to off. Set automatic transfer function on
this system to on.
- 145
1HZPHVVDJHQRWL¿FDWLRQVDUHQRW
displayed. 1RWL¿FDWLRQRI606006(PDLO
reception on this system is set to off.
6HWQRWL¿FDWLRQRI606006(PDLO
reception on this system to on.
- 145
Automatic message transfer function
is not enabled on the cellular phone. Enable automatic transfer function on
the cellular phone.
*-
*: For details, refer to the owner’s manual that came with the cellular phone.

WHAT TO DO IF
288 XIn other situations
Symptom Likely cause SolutionPage
Cellular phone This
system
The Bluetooth connection status is
displayed at the top of the screen
each time the ignition switch is turned
to the “ACC” or “ON” position. &RQQHFWLRQFRQ¿UPDWLRQGLVSOD\RQ
this system is set to on.
To turn off the display, set connection
FRQ¿UPDWLRQGLVSOD\RQWKLVV\VWHP
to off.
- 188
Even though all conceivable
measures have been taken, the
symptom status does not change. The cellular phone is not close
enough to this system.
Bring the cellular phone closer to this
system.
--
The cellular phone is the most likely
cause of the symptom. Turn the cellular phone off, remove
and reinstall the battery pack, and
then restart the cellular phone.
*-
Enable the cellular phone’s Bluetooth
connection. *-
Stop the cellular phone’s security
software and close all applications. *-
Before using an application installed
on the cellular phone, carefully check
its source and how its operation
might affect this system. *-
*: For details, refer to the owner’s manual that came with the cellular phone.

ERROR MESSAGES
293
APPENDIX/WHAT TO DO IF/INDEX
10
ModeMessage CauseAction
Bluetooth Audio “Music tracks not supported. Please
check your audio player. (Music
tracks not supported. Please check
your audio player.)” A device that is incompatible with
audio playback was connected.
‡
Check the device settings.
‡ Connect a device that is compatible
with audio playback.
SUBARU
STARLINK Please disconnect mobile device
and install the SUBARU STARLINK
application on your mobile device and
try again.
Bluetooth disconnected, please
reconnect and try again.
Smartphone data connection is poor,
please try to connect again. ‡
The SUBARU STARLINK
application has not been installed
on your smartphone.
‡ Your smartphone power was turned
OFF.
‡ The Bluetooth connection has been
lost.
‡ The signal quality is weak.
‡ Lines are congested. ‡
Install the SUBARU STARLINK
application.
‡ Turn ON the your smartphone
power.
‡ Check the Bluetooth connection.
‡ Move the car and connect to
SUBARU STARLINK again.
‡ Wait a short while and connect to
SUBARU STARLINK again.
‡ Start the SUBARU STARLINK
application on your smartphone,
check the service availability, and
then reconnect.
aha “Information acquisition error.
(Information acquisition error.)”
When not able to get the requested
information.Please try again (Refresh etc.) later
or reconnect it.
“Poor wireless reception. (Poor
wireless reception.)” When a communication error has
been detected.Please try again in a better
communications environment.
“Entry not recognized. (Entry not
recognized.)” When an invalid operation has been
executed.Please try again (Refresh etc.) later
or reconnect it.
“The station list cannot be acquired.
(The station list cannot be acquired.)” When not able to get the station
information.Please try again (Refresh etc.) later
or reconnect it.

ERROR MESSAGES
294
ModeMessage CauseAction
aha “The content cannot be acquired.
(The content cannot be acquired.)”
‡
When not able to get the content
information.
‡ When not able to switch to the Top
content when touching
. ‡
Please try again (Refresh etc.) later
or reconnect it.
‡ Select the desired station again
when the station list appears.
“Action not available. (Action not
available.)” :KHQFRQWHQWVSHFL¿FRSHUDWLRQV
such as “fast forward” or “rewind” are
not available.Please try again (Refresh etc.) later
or reconnect it.
“Failed. (Failed.)” When data transmission failed when
touching
.
Please try again later.
“aha communication error - Please
check Owner’s Manual. (aha
communication error - Please check
Owner’s Manual.)” ‡
When invalid data is received from
the aha application or there is no
response.
‡ When the connection to the aha
application via Bluetooth is not
available.
‡ When the data reception from this
unit is rejected. Please try again (Refresh etc.)
later or reconnect it. If it is still not
improved, restart the aha application.
“Please select the type of connection
in “aha Settings”. (Please select the
type of connection in “aha Settings”.)” When aha radio setting is set to
USB (USB) when the Android
device is going to be paired via
Bluetooth. When you want to connect to the aha
application with the Android device,
selectBluetooth (Bluetooth) in
the aha radio setting from the setting
screen.

INDEX
296
INDEX
A
ahaTM by HARMAN ....................................................................... 156
AM radio ........................................................................\
................. 60
“APPS (APPS)” screen ................................................................... 23
Audio settings ........................................................................\
......... 99
AUX ....................................................................\
............................ 94
B
Bluetooth ..............................................................\
........................ 176 3UR¿OHV .......................................................................\
............... 180
Registering Bluetooth audio device .......................................... 179
Registering Bluetooth phone .................................................... 176
Bluetooth audio.........................................................\
...................... 91 Connecting Bluetooth devices .................................................. 184
Bluetooth phone message ............................................................ 130
C
Calling on Bluetooth phone .......................................................... 121 By call history........................................................................\
.... 123
By contacts ........................................................................\
....... 124
By dial pad ........................................................................\
........ 125
By off hook sw ........................................................................\
.. 125
By speed dial list ....................................................................... 122
By split screen ........................................................................\
.. 126
CD .....................................................................\
............................. 78
Command list............................................................\
.................... 257
D
Destination search screen ............................................................ 207
E
Entering letters, numbers/list screen .............................................. 48 Entering letters/numbers............................................................. 48
List screen operation .................................................................. 48
Error messages ........................................................................\
.... 289
F
FM radio ........................................................................\
................. 60
G
General settings ........................................................................\
... 190
GPS ....................................................................\
.......................... 244 Limitations........................................................................\
......... 244
Guiding the route ........................................................................\
.... 31
H
“HOME (HOME)” screen ................................................................ 22

INDEX
298
R
Receiving on Bluetooth phone...................................................... 126Incoming calls ........................................................................\
... 126
Registering home ........................................................................\
... 29
Route guidance screen...................................................\
.............. 221 'DWD¿HOGV .......................................................................\
.......... 222
Highway services ...................................................................... 224
Junction display ........................................................................\
225
Lane information/signs.............................................................. 223
Route overview ........................................................................\
. 223
Screen for route guidance ........................................................ 221
Standard map icon.................................................................... 221
Route related functions.................................................\
................ 226 Adding destinations .................................................................. 227
Avoidances setting .................................................................... 230
Changing route ........................................................................\
. 230
Creating a route ........................................................................\
232
Deleting destinations ................................................................ 228
Displaying change route ........................................................... 226
Editing route........................................................................\
...... 227
Reordering destinations ............................................................ 227
Route alternatives ..................................................................... 233
Setting a new starting point ...................................................... 231
Setting route preferences ......................................................... 228
S
Screen adjustment.......................................................\
................... 50 Day and night mode.................................................................... 52
SD card.................................................................\
.......................... 87
Search operation ........................................................................\
.. 208 Coordinates ............................................................\
.................. 217
Favorites ..............................................................\
..................... 216
Find address ........................................................................\
..... 209
Find on map ........................................................................\
...... 216
Find places ........................................................................\
....... 212
Frequently used destination ..................................................... 217
History........................................................................\
............... 217
Setting home as destination ..................................................... 209
Setting Bluetooth details ............................................................... 181 “Bluetooth Settings (Bluetooth Settings)” screen ...................... 181
Connecting........................................................................\
........ 184
Deleting........................................................................\
............. 183
Editing ................................................................\
....................... 186
Registering........................................................................\
........ 182
“System Settings (System Settings)” screen ............................ 188
Setting home as the destination ..................................................... 32
“SETTINGS (SETTINGS)” screen .................................................. 28
Siri ...................................................................\
............................. 248

INDEX
299
APPENDIX/WHAT TO DO IF/INDEX
10
SiriusXM radio data service .......................................................... 166Fuel information ........................................................................\
172
Sports information..................................................................... 166
Stock information ...................................................................... 171
Weather information ................................................................. 167
SiriusXM
® satellite radio ................................................................. 69
Split screen ........................................................................\
............. 25
Split screen operation ..................................................................... 47 Customizing ............................................................\
.................... 47
Starting route guidance ................................................................ 219 Canceling ..............................................................\
.................... 220
Route simulation ....................................................................... 219
Starting ...............................................................\
...................... 219
Status display ........................................................................\
......... 26
Steering switches ........................................................................\
... 96
SUBARU STARLINK .................................................................... 153
T
Talking on Bluetooth phone .......................................................... 127 Incoming call waiting................................................................. 129
Sending tones ........................................................................\
... 128
Transmit volume setting ............................................................ 129
Touch screen gestures ................................................................... 44
Touch screen operation .................................................................. 46
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