
!For cleaning your vehicle, do not use any
of the following:
Rdry, rough or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
!Do not park the vehicle for an extended
period straight after cleaning it, partic-
ularly after having cleaned the wheels with
wheel cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Regular care of your vehicle is a condition
for retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by smart.
Exterior care
Automatic car wash
GWARNING
Braking efficiency is reduced after wash-
ing the vehicle. There is a risk of an acci-
dent.
After the vehicle has been washed, brake
carefully while paying attention to the
traffic conditions until full braking power
is restored.
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that:
Rthe side windows are fully closed
Rthe climate control blower is switched
off
Rthe windshield wiper switch is at posi-
tion 0
The vehicle may otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it
before cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper blades.
This will prevent smears and reduce wiping
noises caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each coun-
try.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a car
shampoo approved by smart.
XThoroughly hose down the vehicle with a
gentle jet of water.
XDo not point the water jet directly towards
the air inlet.
XUse plenty of water and rinse out the sponge frequently.
XRinse the vehicle with clean water and dry
thoroughly with a chamois.
XDo not let the cleaning agent dry on the
paintwork.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers
GWARNING
The water jet from a circular jet nozzle
(dirt blasters) can cause invisible exte-
rior damage to the tires or chassis compo- nents. Components damaged in this way may
fail unexpectedly. There is a risk of an
accident.
Care155
>> Maintenance and care.
Z

Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced
immediately.
!Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following:
Rtires
Rdoor gaps, roof gaps, joints, etc.
Relectrical components
Rbattery
Rconnectors
Rlights
Rseals
Rtrim
Rventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
XRemove dirt immediately, where possible,
while avoiding rubbing too hard.
XSoak insect remains with insect remover
and rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse
off the treated areas afterwards.
XRemove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
XUse a suitable touch-up stick, e.g. MB
Touch-Up Stick, to repair slight damage to
the paintwork quickly and provisionally. The following cannot always be completely
repaired:
Rscratches
Rcorrosive deposits
Rareas affected by corrosion
Rdamage caused by inadequate care
In such cases, visit a qualified specialist
workshop.
When water no longer forms beads on the paint surface, use the care product Paint Care,
which has been approved by smart. This is the
case approximately every three to five
months, depending on the climate conditions
and the care product used.
If the dirt has penetrated the paint surface or
if the paintwork has become dull, then the
paintwork should be cleaned. Use the care
product Paint Care, which has been approved
by smart to clean the paintwork.
Do not use these care products in the sun or on
the hood while the hood is hot.
Matte finish care
!Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to
shine.
!The following may cause the paint to
become shiny and thus reduce the matte
effect:
Rstrong rubbing of the paintwork with
unsuitable materials
Rfrequent use of automatic car washes
Rwashing the vehicle in direct sunlight
!Never use paint cleaner, buffing or pol-
ishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matte finish leads to considerable
surface damage (shiny, mottled areas).
Always have paintwork repairs carried out
at a qualified specialist workshop.
!Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a
clear matte finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light alloy wheels
with a clear matte finish.
156Care
>> Maintenance and care.

iThe vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
iUse only insect remover and car shampoo
from the range of approved smart care
products.
Cleaning the panoramic roof
!Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic windows of the panoramic roof.
Do not use cleaning agents which contain
solvents.
XClean the plastic panes of the panoramic
roof using a wet sponge and a mild cleaning
agent, e.g. smart car shampoo, a commer-
cially available glass cleaner or cleaning
cloths.
Cleaning the wheels
GWARNING
The water jet from a circular jet nozzle
(dirt blasters) can cause invisible exte-
rior damage to the tires or chassis compo- nents. Components damaged in this way may
fail unexpectedly. There is a risk of an
accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced
immediately.
!Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
!Do not park the vehicle for an extended
period straight after cleaning it, partic-
ularly after having cleaned the wheels with
wheel cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Cleaning the windows
GWARNING
You could become trapped by the wind-
shield wipers if they start moving while
cleaning the windshield or wiper blades.
There is a risk of injury.
Always switch off the windshield wipers
and the ignition before cleaning the wind-
shield or wiper blades.
!Do not use dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Do not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows.
!Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
ces prevent water from draining away. This
can lead to corrosion damage and damage to
electronic components.
XClean the inside and outside of the windows
with a damp cloth and a cleaning agent that
is recommended and approved by smart.
Cleaning wiper blades
GWARNING
You could become trapped by the wind-
shield wipers if they start moving while
cleaning the windshield or wiper blades.
There is a risk of injury.
Always switch off the windshield wipers
and the ignition before cleaning the wind-
shield or wiper blades.
!Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
!Do not clean wiper blades too often and do
not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
Care157
>> Maintenance and care.
Z

XFold the windshield wiper arms away from
the windshield.
XCarefully clean the wiper blades with a
damp cloth.
XFold the windshield wiper arms back againbefore switching on the ignition.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
Cleaning the exterior lighting
!Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic light lenses.
XClean the plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g. smart car shampoo or
cleaning cloths.
Cleaning the sensors
!If you clean the sensors with a power
washer, make sure that you keep a distance
of at least 11.8 in (30 cm) between the vehi-
cle and the power washer nozzle. Informa-
tion about the correct distance is availa-
ble from the equipment manufacturer.
XClean sensors 0043of the driving systems
with water, car shampoo and a soft cloth.
Cleaning the exhaust pipe
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in
winter and after washing.
!Do not clean the exhaust pipe with acid-
based cleaning agents, such as bathroom
cleaner or wheel cleaner.
XClean the exhaust pipe with a care product tested and approved by smart.
Interior care
Cleaning the display
!For cleaning, do not use any of the fol-
lowing:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepar-
able damage to the display.
XBefore cleaning the display, make sure that
it is switched off and has cooled down.
XClean the display surface using a commer-
cially available microfiber cloth and TFT/
LCD display cleaner.
XDry the display surface using a dry micro-
fiber cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents contain-
ing solvents cause surfaces in the cockpit
to become porous. As a result, plastic parts may come loose in the event of air bag
deployment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
158Care
>> Maintenance and care.

!Do not affix the following to plastic sur-
faces:
Rstickers
Rfilms
Rscented oil bottles or similar items
You can otherwise damage the plastic.
!Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-
quality look of the surfaces.
XWipe the plastic trim with a damp, lint-
free cloth, e.g. a microfiber cloth.
XHeavy soiling: use care products and clean-
ing agents recommended and approved by
smart.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever
XThoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by smart.
Cleaning the seat covers
General notes
!Do not use a microfiber cloth to clean
covers made out of real leather, artificial leather or DINAMICA. If used often, these
can damage the cover.
iNote that regular care is essential to
ensure that the appearance and comfort of
the covers is retained over time.
Genuine leather seat covers
Leather is a natural product.
It exhibits natural surface characteristics,
for example:
RDifferences in the texture
Rmarks caused by growth and injury
RSlight nuances of color
These are characteristics of leather and not
material defects.
!To retain the natural appearance of the
leather, observe the following cleaning
instructions:
RClean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth.
RMake sure that the leather does not
become soaked. It may otherwise become
rough and cracked.
ROnly use leather care agents that have
been recommended by smart. You can
obtain these from a qualified specialist
workshop.
Seat covers of other materials
!Observe the following when cleaning:
Rclean artificial leather covers with a
cloth moistened with a solution contain-
ing 1% detergent (e.g. dish washing liq-
uid).
Rclean cloth covers with a microfiber
cloth moistened with a solution contain-
ing 1% detergent (e.g. dish washing liq-
uid). Rub carefully and always wipe
entire seat sections to avoid leaving
visible lines. Leave the seat to dry
afterwards. Cleaning results depend on
the type of dirt and how long it has been
there.
Rclean DINAMICA covers with a damp cloth.
Make sure that you wipe entire seat sec-
tions to avoid leaving visible lines.
Cleaning the seat belts
GWARNING
Seat belts can become severely weakened if bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the
event of an accident. This poses an
increased risk of injury or fatal injury.
Never bleach or dye the seat belts.
!Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts by
heating at temperatures above 176 ‡(80 †)
or in direct sunlight.
XUse clean, lukewarm water and soap solu-
tion.
Care159
>> Maintenance and care.
Z

Useful information
i
This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's Man- ual. Country-specific differences are pos-
sible. Bear in mind that your vehicle may
not feature all functions described here.
This also applies to safety-relevant sys-
tems and functions.
iRead the information on qualified spe-
cialist workshops: (Ypage 20).
Where will I find...?
Vehicle tool kit
The TIREFIT kit and the towing eye are located
in the stowage well under the front-passenger
footwell.
XUnscrew wing nuts 0043.
XRemove the vehicle tool tray.
0043Towing eye
0044Tire sealant filler bottle
0087Tire inflation compressor
Flat tire
Preparing the vehicle
Your vehicle may be equipped with a TIREFIT
kit (Ypage 161).
Information on changing/mounting a wheel
(
Ypage 197).
XStop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
XSwitch on the hazard warning lamps.
XSecure the vehicle against rolling away
(Ypage 100).
XIf possible, bring the front wheels into the
straight-ahead position.
XSwitch off the engine.
XRemove the SmartKey from the ignition
lock.
XMake sure that the passengers are not
endangered as they get out of the vehicle.
Make sure that no one is near the danger
area while a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
XGet out of the vehicle. Pay attention to
traffic conditions when doing so.
XClose the driver's door.
TIREFIT kit
Important safety notes
TIREFIT is a tire sealant.
You can use TIREFIT to seal punctures of up to
0.16 in (4 mm), particularly those in the tire
tread. You can use TIREFIT at outside tem-
peratures down to 00F84‡(00F820 †).
Flat tire161
>> Breakdown assistance.

GWARNING
In the following situations, the tire seal-
ant is unable to provide sufficient break-
down assistance, as it is unable to seal the
tire properly:
Rthere are cuts or punctures in the tire
larger than those mentioned above.
Rthe wheel rim is damaged.
Ryou have driven at very low tire pressures
or on a flat tire.
There is a risk of an accident.
Do not drive the vehicle. Contact a quali-
fied specialist workshop.
GWARNING
The tire sealant is harmful and causes irri-
tation. It must not come into contact with
your skin, eyes or clothing or be swallowed.
Do not inhale TIREFIT fumes. Keep tire
sealant away from children. There is a risk
of injury.
If you come into contact with the tire seal-
ant, observe the following:
RRinse off the tire sealant from your skin
immediately with water.
RIf the tire sealant comes into contact
with your eyes, immediately rinse them
thoroughly with clean water.
RIf tire sealant is swallowed, immediately
rinse your mouth out thoroughly and
drink plenty of water. Do not induce vom-
iting, and seek medical attention imme-
diately.
RImmediately change out of clothing
which has come into contact with tire
sealant.
RIf an allergic reaction occurs, seek med-
ical attention immediately.
!Do not operate the tire inflation com-
pressor for longer than 15 minutes at a time
without a break. It may otherwise overheat.
The tire inflation compressor can be oper-
ated again once it has cooled down. Comply with the manufacturer’s safety
instructions on the sticker on the tire infla-
tion compressor.
Using the TIREFIT kit
XDo not remove any foreign objects which
have penetrated the tire, e.g. screws or
nails.
XRemove the tire sealant bottle and the tire
inflation compressor from the front-
passenger footwell (
Ypage 161).
XAffix the 50 mph (80 km/h) maximum speed
sticker to the instrument cluster within the
driver's field of vision.
XUnwind plug
0043with the cable from the tire
inflation compressor 0044.
XRemove hose0083from the bottom section of
tire inflation compressor housing 0044.
XRemove cap on tire sealant bottle0085and
connect hose 0083.
XRemove the cap from valve 006Don the faulty
tire.
XRemove cap on filler hose 0087and screw
filler hose 0087onto the valve.
XInsert connector 0043into the 12 V socket in
your vehicle (Ypage 147).
162Flat tire
>> Breakdown assistance.

XStart the engine.
XBefore disconnecting the jumper cables, let the engine run for several minutes.
XFirst disconnect the jump lead from negative terminal0085and negative terminal 0087and then
from positive terminal 0043and positive terminal 0044. Begin each time at the contacts on your
own vehicle first.
XAttach the protective cover to positive terminal 0043.
XHave the battery checked at a qualified specialist workshop.
iJump-starting is not considered to be a normal operating condition.
iJumper cables and further information regarding jump starting can be obtained at any
qualified specialist workshop.
Towing and tow-starting
Important safety notes
GWARNING
Functions relevant to safety are restricted or no longer available if:
Rthe engine is not running
Rthe brake system or the power steering is
malfunctioning
Rthere is a malfunction in the power sup-
ply or the vehicle's electrical system
When your vehicle is towed away or towed
started, you may require considerably more
effort to steer and brake. There is a risk of
an accident.
In such cases, use a tow bar. Before being
towed away or tow started, make sure the
steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged.
There is a risk of an accident.
Always switch off the ignition when towing the vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehi-
cle and its weight is greater than the per-
missible gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could
rollover.
There is a risk of an accident.
When towing or tow-starting another vehi-
cle, its weight should not be greater than
the permissible gross weight of your vehi-
cle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (
Ypage 205).
!Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a
crane.
!Drive slowly and smoothly when towing.
Excessive tractive power could otherwise
damage the vehicles.
!Do not tow with sling-type equipment.
This could damage the vehicle.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
!Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
170Towing and tow-starting
>> Breakdown assistance.