General Maintenance
Care and maintenance
Service work, adjustments and technical alterations
Introduction
This chapter contains information on the following subjects:
Vehicle operating under different weather conditions
118
Statutory checks
118
ŠKODA service partner
118
ŠKODA Original parts
119
ŠKODA Original accessories
119
Spoiler
119
Component protection
119
Airbags
119
Acceptance and recycling of used vehicles
120
The instructions and guidelines from ŠKODA AUTO must be observed when us-
ing accessories or carrying out any modifications, repairs or technical altera-
tions to your vehicle.
Adhering to these instructions and guidelines helps ensure road safety and
helps keep your vehicle in a good technical condition.
WARNING■ Adjustments, repairs and technical changes to the vehicle should only be
carried out by a specialist. Work carried out incorrectly (including work on
the electronic components and their software) can result in malfunctions -
there is a risk of accident and, potentially, increased wear on parts!■
We recommend that you use only ŠKODA Original Accessories and ŠKODA
Original Parts which have been expressly approved for use on your vehicle.
Reliability, safety and suitability for your vehicle are guaranteed with these.
■
Do not use any products which have not been approved by ŠKODA AUTO,
even though these may be products with a type approval or which have
been approved by a nationally recognised testing laboratory.
Vehicle operating under different weather conditions
Read and observe
on page 118 first.
If you would like to operate your vehicle in countries other than those with its
intended weather conditions, you should contact a ŠKODA Partner. He or she
will advise you if certain precautions need to be taken to ensure the full func-
tioning of the vehicle or to prevent damage (e.g. coolant, changing the battery
or similar).
Statutory checks
Read and observe
on page 118 first.
Many countries have legislation requiring the operational reliability, safety and,
where applicable, roadworthiness and/or exhaust gas properties of a vehicle
to be tested at regular intervals. These tests can be carried out by workshops
or testing stations that have been legally authorised for this purpose.
The ŠKODA Service partners can prepare your vehicle for the official inspec-
tions, so as to ensure that it passes.
Even if you want to take your vehicle to an officially approved test centre for
prior checking in preparation for a legally required test, we recommend that
you consult your ŠKODA Service Partner beforehand.
ŠKODA service partner
Read and observe
on page 118 first.
All ŠKODA service partners work according to the instructions and guidelines
from ŠKODA AUTO. All service and repair work is therefore carried out on time
and to the appropriate quality. Adhering to these guidelines and instructions
helps ensure road safety and helps keep your vehicle in a good technical con-
dition.
We therefore advise you to have all modifications, repairs and technical altera-
tions to your vehicle carried out by a ŠKODA Service Partner.
118General Maintenance
WARNING■No changes may be made to airbag system components, the front bump-
er and the bodywork.■
Any work on the airbag system including the installation and removal of
system components due to other repair work (e.g. removal of the steering
wheel) must only be carried out by a specialist garage.
■
Do not manipulate individual parts of the airbag system, as this might re-
sult in the airbag being deployed.
■
If the airbag has been deployed, the airbag system must be replaced.
Acceptance and recycling of used vehicles
Read and observe
on page 118 first.
All new ŠKODA vehicles are 95% recyclable.
Service intervals
Introduction
This chapter contains information on the following subjects:
Overview of service intervals
120
Fixed service intervals QI1 - QI4
121
Variable service interval QI6
121
Digital Service Plan
121
The service interval display in the display of the instrument cluster will remind
you to carry out every service stipulated by the manufacturer at the right time
in order to prevent you from forgetting any » page 42.
The completion of services can be verified through the printed verification
from the digital service schedule and the respective receipts.
The specified service intervals are tailored to normal operating conditions.
In the case of aggravated operating conditions, it will be necessary to have
some service work carried out before the date of the next regular service or
between the specified service intervals. This applies mainly to the cleaning or
the replacement of the air filter insert in regions with heavy dust pollution as
well as checking and replacing the toothed belt, but also to vehicles with die-
sel particle filters, which can put greater strain on the engine oil.
The following is taken to mean aggravated operating conditions:
▶ Fuel containing sulphur.
▶ Frequent short trips.
▶ Longer periods of engine idling (e.g. taxis).
▶ Operation in areas with heavy dust pollution.
▶ Frequent trailer operation.
▶ Predominantly stop-and-go traffic as is e.g. often the case in city driving.
▶ Operation predominantly during winter.
You will be told at the specialist garage whether the operating conditions of
your vehicle may make it necessary for service work to be carried out between
the normal service intervals.
Different service charges may apply according to the particular scope of work
required, the vehicle type and specification, and your vehicle’s condition.
Note
■ The customer is responsible for covering the cost of all services including
changing or replenishing the oil, even during the warranty period, unless sta-
ted otherwise in the ŠKODA AUTO warranty terms or other agreements.■
You will be informed about the service checks and actions at each service by
the specialist garage.
Overview of service intervals
Fig. 147
Vehicle data carrier: Service In-
terval
The service interval specified by the manufacturer is indicated on the vehicle
data carrier » Fig. 147 which can be found both in this Owner's Manual as well
as in the vehicle.
One of the following service intervals applies for your vehicle. ▶ Fixed service interval QI1.
▶ Fixed service interval QI2.
▶ Fixed service interval QI3.
120General Maintenance
▶Fixed service interval QI4.
▶ Variable service interval QI6.
In order to operate a vehicle with a variable service interval, it must only be
filled and topped up with the prescribed engine oil.
If this engine oil is not available, the oil change is subject to a fixed service in-
terval. In this case, the vehicle must be changed to the fixed service interval.
Note
■
The corresponding motor oil specifications » page 130.■For vehicles with variable service interval QI6 you can initiate a change to the
fixed service interval or back to the variable service interval to be carried out
by a specialist garage.
Fixed service intervals QI1 - QI4
Oil change serv- ice
QI1Every 5,000 km or every 1 year a)
.QI2Every 7,500 km or every 1 year a)
.QI3Every 10,000 km or every 1 year a)
.QI4Every 15,000 km or every 1 year a)
.Inspection b)
Variant 1
QI1 - QI4
After the first 30,000 km or 2 years a)
, then every
30,000 km or every 1 year a)
.Inspection b)
Variant 2Every 15,000 km or every 1 year a)
.Inspection b)
Variant 3Every 10,000 km or every 1 year a)
.Brake fluid
changeQI1 - QI4First change after 3 years, then every 2 years.a)
Depending on which comes first.
b)
For information about the variant that applies to your vehicle, please contact a ŠKODA partner.
WARNINGThe brake fluid must always be changed after the first 3 years and then ev-
ery 2 years. Longer intervals between changing the brake fluid can cause
vapour bubbles to form in the brake system when braking sharply. This can
impair the efficiency of the brakes – risk of accident!NoteFor diesel operation with a high sulphur content, the oil must be changed ev-
ery 7,500 km. Ask your specialist garage for information on the countries
where diesel fuel has a high sulphur content.
Variable service interval QI6
The oil change service intervals depend on the intensity at which the vehicle is
driven and the local conditions in which the vehicle is used. For example, your
vehicle is subjected to different demands when driven over short distances
than when driven over long distances. The intervals are therefore variable.
Oil change serv-
iceIn accordance with the service interval display (after
30,000 km or 2 years a)
at the latest).Inspection b)
Variant 1After the first 30,000 km or 2 years a)
, then every 30,000
km or every 1 year a)
.Inspection b)
Variant 2Every 15 000 km or every 1 year a)
.Brake fluid
changeFirst change after 3 years, then every 2 years.a)
Depending on which comes first.
b)
For information about the variant that applies to your vehicle, please contact a ŠKODA partner.
WARNINGThe brake fluid must always be changed after the first 3 years and then ev-
ery 2 years. Longer intervals between changing the brake fluid can cause
vapour bubbles to form in the brake system when braking sharply. This can
impair the efficiency of the brakes – risk of accident!
Digital Service Plan
A specialist garage will not record the work carried out in a service evidence in
this Owner's Manual, but in the service information system called Digital Serv-
ice Plan.
We therefore recommend that you always have the record of work carried out
in a service printed out for you.
Benefits of the Digital Service Plan
▶ High level of security preventing manipulation of the entries.
▶ Transparent documentation of service work carried out.
121Care and maintenance
▶Protection against loss or damage of the entries – you receive a complete re-
cord of the work carried out, if required.
▶ Option to receive the record in electronic form.
▶ The vehicle can be serviced in any specialist garage (also abroad) – the data-
base is accessible worldwide.
▶ Increased transparency when purchasing a used vehicle due to entries being
stored centrally.
▶ The system entries support you in making a claim on the ŠKODA extended
warranty and mobility guarantees.
Cleaning and care
Introduction
This chapter contains information on the following subjects:
Car washing
122
Exterior car care
123
Removing ice and snow from the windows
124
Caring for the interior
125
Regular and thorough care helps to retain the value of your vehicle.
The instructions for use on the packaging must be observed when using care
products. We recommend that you use ŠKODA Original Accessories care prod-
ucts.
WARNING■ Vehicle care products may be harmful to your health if not used according
to the instructions.■
Always keep the vehicle care products safe from people who are not com-
pletely independent, e.g. children - danger of poisoning!
CAUTION
■ Do not use any insect sponges, rough kitchen sponges or similar cleaning
products – risk of damaging the paintwork surface.■
Do not use aggressive cleaning agents or chemical solvents - danger of dam-
aging the surface to be cleaned.
Note
We recommend that the vehicle is cleaned and maintained at a ŠKODA service
partner.Car washing
Read and observe
and on page 122 first.
The best way to protect your vehicle against harmful environmental influences
is frequent washing.
The longer insect residues, bird droppings, road salt and other aggressive de-
posits remain on the paintwork of your vehicle, the more detrimental their de-
structive effect can be. High temperatures, such as those caused by intensive
sun's rays, accentuate this caustic effect.
It is also essential to thoroughly clean the underside of the vehicle at the end
of the winter.
Washing by hand
Wash the vehicle from top to bottom, with a soft sponge or a wash mitt and
plenty of water, and, if necessary, with the appropriate detergents. Wash out
the sponge or washing glove thoroughly at short intervals.
For wheels, door sills and lower areas of the vehicle use a different sponge.
Give the vehicle a good rinse after washing it and dry it off using a chamois
leather.
Automatic Car Washes
The usual precautionary measures must be taken before washing the vehicle
(e.g. closing the windows and the tilt/slide roof etc.).
If your vehicle is fitted with any particular attached parts (e.g. spoiler, roof rack system, aerial etc.) it is best to consult the operator of the car wash system be-
forehand.
After an automatic wash with wax treatment, the wiper blades should be
cleaned with cleaning agents specially designed for the purpose, and then de-
greased.
Pressure Washers
When washing the vehicle with a high-pressure cleaner, the instructions for
use of the equipment must be observed. This particularly applies to instruc-
tions regarding the pressure and spraying distance from the vehicle surface.
122General Maintenance
Windscreen washer fluidFig. 153
Windscreen washer fluid reser-
voir
Read and observe and on page 128 first.
The windscreen washer fluid reservoir
A
is located in the engine compart-
ment » Fig. 153 .
The capacity of the reservoir A is about 3.5 litres or about 5.4 litres on vehicles
that have a headlight cleaning system 1)
.
Use a suitable windscreen washer fluid for the current or expected weather
conditions. We recommend that you use windscreen washer fluid from ŠKODA
Original Accessories.
CAUTION
■ If the vehicle is equipped with a headlight cleaning system, then only use
windscreen washer fluid types that do not attack the polycarbonate coating of
the headlights - otherwise there is a risk of damage to headlights.■
Do not remove the filter from the windscreen washer fluid reservoir when re-
plenishing it with liquid - otherwise the liquid transportation system might be
contaminated, which can cause the windscreen washer system to malfunction.
Engine oil
Introduction
This chapter contains information on the following subjects:
Specification
130
Check and refill
131The engine has been filled ex-factory with a high-grade oil that can be used
throughout the year (except in extreme climate zones).
We recommend that the oil changes are carried out by a ŠKODA Service Part-
ner.
The engine oil should be changed at specified service intervals » page 120.
The engine uses up some oil, depending on driving style and operating condi-
tions (up to 0.5 l / 1 000 km). Consumption may be slightly higher than this dur-
ing the first 5 000 km.WARNINGThe following instructions must be followed at all times when working on
the engine compartment » page 128.
CAUTION
Do not add any additives to the engine oil - risk of engine damage.
Note
We recommend that you use oils from ŠKODA Original Accessories.
Specification
Read and observe
and on page 130 first.
The specifications (VW standards) stated in the following can be indicated sep-arately or together with other specifications on the bottle.
Vehicles with variable service intervals
Petrol enginesSpecification1.2 l/66, 81 kW TSIVW 504 001.4 l/92 kW TSIDiesel enginesSpecification1.4 l/66 kW TDI CRVW 507 001.6 l/85 kW TDI CR 1)
In some countries, 5.4 l. applies for both variants.
130General Maintenance
Vehicles with fixed service intervalsPetrol enginesSpecification1.2 l/66, 81 kW TSI
VW 502 00
1.4 l/92 kW TSI1.6 l./81 kW MPIDiesel enginesSpecification1.4 l/66 kW TDI CRVW 507 001.6 l/85 kW TDI CR
Engine oil VW 505 01 can optionally be used in diesel engines without a DPF.
CAUTION
■
If no prescribed engine oil is available, then max. 0.5 l oil of the following
specifications can be refilled. ■Petrol engines: ACEA A3/ACEA B4 or API SN, (API SM);
■ Diesel engines: ACEA C3 or API CJ-4.
Check and refill
Fig. 154
Dipstick variants
Read and observe
and on page 130 first.
Check and refill oil under the following conditions. The vehicle is standing on a horizontal surface.
The engine operating temperature is reached.
The engine is turned off.
Checking the level
›
Wait a few minutes until the engine oil flows back into the oil trough.
› Pull the dipstick out and wipe with a clean cloth.›Push the dipstick back to the stop and then pull it out again.›
Read the oil level and push the dipstick back in.
The oil level must lie in range
A
» Fig. 154 . If the oil level is below range
A
, oil
must be added.
Refilling
›
Unscrew the cap of the engine oil filler opening
D
» Fig. 152 on page 129 .
›
Add oil of the correct specification in portions of 0.5 litres » page 130.
›
Check the oil level.
›
Screw the lid of the engine oil filler closed carefully.
CAUTION
■
The oil level must never be below range A » Fig. 154 – risk of damage to the
engine as well as to the exhaust system.■
If a top up with oil is not possible or the oil level is above range
A
,
do not
continue driving! Switch off the engine and seek assistance from a specialist
garage.
Note
Too low engine oil level is shown in the instrument cluster by the warning light
illuminating and also indicated by the message » page 35. Nevertheless, we
recommend checking the oil level on a regular basis using the dipstick.
Coolant
Introduction
This chapter contains information on the following subjects:
Checking and refilling
132
The coolant helps to keep the engine temperature down, and consists of wa- ter and coolant additive (with additives that protect the cooling system against
corrosion and prevent furring).
The proportion of coolant additive in the coolant must be 40 to 60 %.
The correct mix of water and coolant additive should be checked and if neces-
sary corrected by a specialist garage.
131Inspecting and replenishing
C
Camera See reversing camera
101
CAR See Owner´s Manual -Infotainment
6
Car battery Check condition
134
Cover134
Disconnecting and reconnecting135
Replacing135
Warning light34
Winter operation134
CAR button See Owner´s Manual -Infotainment
6
Car care Exterior
123
Interior125
Outside124
Car computer see multifunction display
39
Care and maintenance118
Cargo element79
Carrier81
Car washing122
Exterior123
Interior125
Washing122
Central locking45
Problems49
Central locking button47
Change battery
150
Changing Windscreen wiper blades
152
Changing a wheel141
Changing141
Changing gear Selector lever
92
Changing wheelsWheels141
Charging a vehicle battery135
Check Brake fluid
133
Engine oil131
Fit ball head properly114
Oil level131
Checking Battery status
134
Coolant132
Checks Statutory checks
118
Children and safety19
Child safety lock49
Child seat19
Classification21
Installation location21, 23
ISOFIX22, 23
on the front passenger seat20, 21
TOP TETHER24
Cigarette lighter70
Cleaning the vehicle Outside
124
Windows124
Climatronic82
air distribution control84
Automatic mode84
Operating elements83
Clothes hook73
Cockpit27
Lighting57
Comfort signalling55
COMING HOME56
Compartments67
Component protection119
Computer see multifunction display
39
Coolant131
Checking132
Refilling132
Temperature display29
Warning light35
CORNER See Fog lights with the CORNER function
56
Correct routing of seat belt
13
Correct seated position10
Correct seating position12
Cup holders69
D
DAY LIGHT See Daytime running lights
54
Daytime running lights54
Dazzle60
De-icing the windscreen and rear window59
Deactivation Airbag
18
Delayed locking of the boot lid See boot lid
51
Departure angle166
Diesel127
Diesel fuel127
Diesel particle filter (DPF)36
Digital Clock38
Digital Service Plan121
Dipstick131
Display Cardinal points
37
Coolant temperature29
Fuel level29
Gear changes38
In the instrument cluster37
MAXI DOT41
Service intervals42
170Index
Gear changeGear recommendation38
Information on the selected gear38
Gear changing Gear stick
91
Genuine parts119
Glasses compartment72
GPS See Owner´s Manual -Infotainment
6
H
Handbrake
90
Warning light30
Hazard warning light system57
HBA98
Headrests65
Heating82
Air distribution control84
Mirrors62
Seats66
Windscreen and rear window59
Help in an emergency8
HHC98
Hill Start Assist (HHC)98
Hitch111
Hooks77
Horn27
I
Ignition lock
87
Images See Owner´s Manual -Infotainment
6
Immobiliser86
In an emergency Changing a wheel
141
Inertia reels14
Information about the towing process148
Information system37
Auto Check Control37
Door alarm37
Gear recommendation38
MAXI DOT display41
Multifunction display39
Service interval display42
Infotainment6
Instrument cluster28
See instrument cluster28
Warning lights29
interior light58
Interior lighting58
Interior monitor50
iPad holder74
ISOFIX22, 23
J
Jack
141
Jacking points Raise vehicle
144
Jump-starting147
K
KESSY Unlocking/locking
47
key Switch on/off ignition
87
Key Change battery
150
Lock46
Starting / stopping the engine87
Unlock46
L
Lamp failure Warning light
36
Lamps Warning light
36
LEAVING HOME56
Lever Cruise control
104
Front Assist108
Operation of the information system39
Speed regulating system105
Turn signal/main beam55
Windscreen wipers60, 61
Light Automatic driving light control
55
Beam range adjustment54
Cockpit57
COMING HOME / LEAVING HOME56
Daytime running lights54
Driving abroad57
Flash55
Fog lights/rear fog light56
Fog lights with the CORNER function56
Hazard warning light system57
Headlight cleaning system61
Low beam54
Parking light54, 57
Replacing bulbs156
Switching on/off54
Turn signal/main beam55
Light bulbs Replacing
156
Lighting Interior lighting
57
Luggage compartment75
Lights53
Warning lights29
Load163
Lock Individual settings
48
Key46
Locking Central locking button
47
in case of emergency151
KESSY47
Remote control46
172Index