▶Protection against loss or damage of the entries – you receive a complete re-
cord of the work carried out, if required.
▶ Option to receive the record in electronic form.
▶ The vehicle can be serviced in any specialist garage (also abroad) – the data-
base is accessible worldwide.
▶ Increased transparency when purchasing a used vehicle due to entries being
stored centrally.
▶ The system entries support you in making a claim on the ŠKODA extended
warranty and mobility guarantees.
Cleaning and care
Introduction
This chapter contains information on the following subjects:
Car washing
119
Exterior car care
120
Removing ice and snow from the windows
121
Caring for the interior
122
Regular and thorough care helps to retain the value of your vehicle.
The instructions for use on the packaging must be observed when using care
products. We recommend that you use ŠKODA Original Accessories care prod-
ucts.
WARNING■ Vehicle care products may be harmful to your health if not used according
to the instructions.■
Always keep the vehicle care products safe from people who are not com-
pletely independent, e.g. children - danger of poisoning!
CAUTION
■ Do not use any insect sponges, rough kitchen sponges or similar cleaning
products – risk of damaging the paintwork surface.■
Do not use aggressive cleaning agents or chemical solvents - danger of dam-
aging the surface to be cleaned.
Note
We recommend that the vehicle is cleaned and maintained at a ŠKODA Service
Partner.Car washing
Read and observe
and on page 119 first.
The best way to protect your vehicle against harmful environmental influences
is frequent washing.
The longer insect residues, bird droppings, road salt and other aggressive de-
posits remain on the paintwork of your vehicle, the more detrimental their de-
structive effect can be. High temperatures, such as those caused by intensive
sun's rays, accentuate this caustic effect.
It is also essential to thoroughly clean the underside of the vehicle at the end
of the winter.
Washing by hand
Wash the vehicle from top to bottom, with a soft sponge or a wash mitt and
plenty of water, and, if necessary, with the appropriate detergents. Wash out
the sponge or washing glove thoroughly at short intervals.
For wheels, door sills and lower areas of the vehicle use a different sponge.
Give the vehicle a good rinse after washing it and dry it off using a chamois
leather.
Automatic car washes
The usual precautionary measures must be taken before washing the vehicle
(e.g. closing the windows and the tilt/slide roof etc.).
If your vehicle is fitted with any particular attached parts (e.g. spoiler, roof rack system, two-way radio aerial etc.) it is best to consult the operator of the car
wash system beforehand.
After an automatic wash with wax treatment, the wiper blades should be
cleaned with cleaning agents specially designed for the purpose, and then de-
greased.
Pressure washers
When washing the vehicle with a high-pressure cleaner, the instructions for
use of the equipment must be observed. This particularly applies to instruc-
tions regarding the pressure and spraying distance from the vehicle surface.
119Care and maintenance
WARNING■When washing your vehicle in the winter: Water and ice in the braking
system can affect the braking efficiency – risk of accident!■
Take care when cleaning the underbody or the inside of the wheel wells -
there is a risk of injury from sharp metal parts!
CAUTION
■ Do not wash the vehicle in direct sunlight, do not exert pressure on the body
while washing. The temperature of the washing water should be no more than
60 °C max. - otherwise there is a risk of damaging the vehicle paint.■
Before driving through a car wash fold in the exterior mirrors - risk of dam-
age.
■
For vehicles with roof antenna, the antenna rod should be unscrewed before
driving through a car wash - there is a risk of damage.
CAUTION
Washing the vehicle with high-pressure cleaners■Films should not be washed with any high-pressure cleaners - risk of dam-
age.■
Do not aim the water jet directly at the lock cylinders or the door or opening
joints when washing the vehicle in the winter – there is a risk of freezing.
■
Hold at sufficient spraying distance to the rear camera lens, to plastic parts
(e.g. Roof racks, spoilers, protective strips etc.) As well as to soft materials
such as rubber hoses or insulation material.
■
The sensors of the parking aid can be sprayed only for a short time and there
must be a minimum distance of 10 cm - there is a risk of damage.
Exterior car care
Read and observe
and on page 119 first.
Vehicle compo- nentsCircumstancesRemedy
Paint
Spilled fuelClear water, cloth, (clean as soon as
possible)No water drop-
lets form on the
paintUse hard wax preserve (at least twice a
year), apply wax to clean and dry bodyPaint has gone
mattUse polish, then wax (if the polish does
not contain any preservative ingredi-
ents)Plastic partsSoilingClear water, cloth / sponge, possibly
cleaners provided for this purposeChrome
and anodised
partsSoilingClear water, cloth, possibly cleaners
provided for this purpose, clean then
polish with a soft dry clothFilmsSoilingSoft sponge and mild soap solution a)Windows
and door mirrorsSoilingWash with clean water and dry with a
wipe specifically for that purposeHead lights /
lightsSoilingSoft sponge and mild soap solution a)Reversing cameraSoilingWash with clean water and dry with a
soft clothSnow/iceHand brush / de-icerDoor lock cylin-
dersSnow/iceDe-icing fluid specifically for that pur-
poseWiper / wiper
bladesSoilingWindscreen cleaner, sponge or clothWheelsSoilingClear water, then apply appropriate
substancea)
Mild soap solution = 2 tablespoons of natural soap to 1 litre of lukewarm water.
The jack is maintenance-free. If necessary, the moving parts of the jack should
be lubricated with a suitable lubricant.
120General Maintenance
The towing device is maintenance-free. Coat the ball head of the towing de-
vice with a suitable grease whenever necessary.
Protection of cavities
All the cavities of your vehicle which are at risk from corrosion are protected by
a layer of long-lasting protective wax applied in the factory.
If any small amount of wax flow out of the cavities at high temperatures, these
must be removed with a plastic scraper and the stains cleaned using a petrole-
um cleaner.
Underbody
The underside of your vehicle is already permanently protected by the factory
against chemical and mechanical influences.
We recommend having the protective coating — preferably before the begin-
ning of winter and at the end of winter.
Product life of the films
Environmental influences (e.g. sunlight, humidity, air pollution, rockfall) affect
the life of the films. Films will age and become brittle – this is entirely normal;
this is not a fault.
Sunlight may also affect the strength of the film colour.
When transporting a load on the roof rack (e.g. roof box or similar), there is an
increased risk of film damage (e.g. of chipping from the secured load).
CAUTION
■ Vehicle paint
■ Repair damaged areas as soon as possible.
■ Matt-painted parts should not be treated with polishes or hard waxes.
■ Do not polish in a dusty environment - risk of paint scratches.
■ Do not apply any paint care products to door seals or window guides.■
Plastic parts
■ Do not use paint polish.
■
Chromed and anodised parts
■ Do not polish in a dusty environment - risk of surface scratches.
■
Films
The following instructions must be observed, otherwise there is a risk of film
damage. ■ Do not use dirty cloths or sponges for cleaning.
■ Do not use a scraper or other means to remove ice and snow.
■ Do not polish the films
■ Do not use a high pressure cleaner on the films.
■
Rubber seals
■ Do not treat the door seals and window guides deal with anything - the
protective varnish coating could be damaged.■
Windows and door mirrors ■ Do not clean the insides of the windows/mirrors with sharp objects - risk of
damage to the filaments or the antenna. ■ Do not use a cloth which has been used to polish the body - this could dirty
the window and impair visibility.
■
Head lights / lights
■ Do not wipe headlight/lights dry, do not use any sharp objects - risk of
damage to the protective coating and cracks forming on the headlight glass
covers.
■
Reversing camera
The following instructions must be observed, otherwise there is a risk of
camera damage. ■ Do not remove snow / ice with warm / hot water.
■ To wash, never use a pressure washer or steam jet.
■ For cleaning, do not use abrasive cleaners.
■
Door lock cylinders
■ Make sure that as little water as possible gets into the locking cylinder
when washing the vehicle - there is a risk of freezing the lock cylinder!
■
Wheels ■ Heavy soiling of the wheels can affect the balance of the wheels - the re-
sult can be a vibration, which can cause premature wear of the steering.
Removing ice and snow from the windows
Fig. 142
Installation location of the ice
scraper, removing the scraper
Read and observe and on page 119 first.
Use a plastic ice scraper for removing snow and ice from the windows and mir-
rors. This can be on the inside of the fuel filler flap.
121Care and maintenance
›Open the fuel filler flap and slide the scraper in the direction of arrow
» Fig. 142 .
CAUTION
■
Move the scraper in one direction only, otherwise there is a risk of damage to
the glass surface.■
Do not remove snow / ice on the surface that is soiled (e.g. pea gravel, sand,
road salt) - there is a risk of damaging the surface.
■
Remove snow / ice carefully, otherwise there is a risk of damaging the labels
that have been fitted by the factory.
Caring for the interior
Read and observe
and on page 119 first.
Vehicle compo- nentsCircumstancesRemedy
Natural leather /
Artificial leather /
Alcantara ®
/
Material
Dust, surface
soilingVacuum cleanerSoiling (fresh)Water, slightly damp cotton / wool
cloth, if necessary, mild soap solution a)
,
then wipe off with a soft clothStubborn stainsCleaning fluid specifically for this taskCare (natural
leather)Treat the leather periodically with a
leather protecting fluid / use a care
cream with light blocker and impregna-
tion after each cleaningCare (Alcan-
tara ®
/ material)Remove stubborn hair using a “cleaning
glove”.
Remove pills from materials with a
brushPlastic partsSoilingWater, slightly damp cloth or sponge, if
necessary cleaners specifically for this
purposeWindowsSoilingWash with clean water and dry with a
wipe specifically for that purposeVehicle compo- nentsCircumstancesRemedyCovers on electri-
cally heated seatsSoilingCleaners specifically for this purposeSeat belts » Soilingsoft cloth and mild soap solution a)a)
Mild soap solution = 2 tablespoons of natural soap to 1 litre of lukewarm water.
WARNING■
Never clean the seat belts chemically as chemical cleaning products could
destroy the fabric.■
Air fresheners and scents can be hazardous to heath when the tempera-
ture inside the vehicle is high.
CAUTION
■ Natural leather / leather / Alcantara ®
/ material
■ Avoid standing for lengthy periods in bright sunlight, and protect the mate-
rials by covering to prevent them from fading.
■ Remove fresh stains (e.g. from pens, lipstick, shoe polish and similar) as
soon as possible.
■ Ensure that no part of the leather is soaked through during cleaning and
that no water gets into the seams - risk of damaging the leather!
■ Do not clean the roof panelling with a brush – risk of damage to the surface
of the panelling.
■ Do not use leather cleaners, floor wax, shoe cream, stain remover or similar
agents on Alcantara ®
seat upholstery.
■ Some clothing fabrics (e.g. dark denim) do not have sufficient colour fast-
ness - this could lead to clearly visible discolouration on the upholstery. This
is not a defect in the fabric.
■ Sharp objects on garments (e.g. zips, rivets, sharp- edged belts) can dam-
age the upholstery fabrics in the vehicle. Such damage will not be recognised
as a justified complaint.■
Plastic parts
■ Do not attach scents or air fresheners to the dash panel – risk of damage to
the dash panel.
■
Windows
■ Do not attach any stickers to the filaments or glass antenna - there is risk
of damage.
122General Maintenance
Petrol and diesel refuellingFig. 144
Open fuel filler flap / unscrew tank cap / place the tank cap on
the fuel filler flap
Read and observe
and on page 123 first.
Perform the refuelling under the following conditions. The vehicle is unlocked.
The ignition is switched off.
›
Press the fuel filler flap in direction of arrow
1
and fold in the direction of
arrow
2
» Fig. 144 .
›
Unscrew the tank cap in the direction of arrow
3
.
›
Remove the tank cap and place on top of the fuel filler flap in direction of ar-
row
4
.
›
Insert the pump nozzle into the fuel filler tube as far as it will go.
The fuel tank is full as soon as the pump nozzle switches off for the first time.
Do not continue refuelling.
›
Remove the pump nozzle from the fuel filler neck and put it back in the
pump.
›
Place the filler cap onto the fuel filler neck and turn it in the opposite direc-
tion to the arrow until it securely engages
3
.
›
Close the fuel filler flap until it clicks into place.
Unleaded petrol
Read and observe
and on page 123 first.
The correct fuel for your vehicle is specified on the inside of the fuel filler flap
» Fig. 143 on page 123 .
The vehicle can only operate with unleaded petrol that meets standard EN
228 1)
and contains maximum 10% bioethanol (E10).
Prescribed fuel 95 / min. 92 and 93 RON / ROZ
We recommend using petrol 95 RON.
Optionally, the petrol 92 or. 93 RON can be used (slight power loss, a slightly
increased fuel consumption).
In an emergency , petrol 91 RON can be used (slight power loss, slightly in-
creased fuel consumption) »
.
Specified petrol is unleaded, min. 95 RON / RON
Use min. 95 RON petrol.
In an emergency , 91 . 92 or 93 RON petrol can be used (slight loss of power,
slightly increased fuel consumption) »
.
Prescribed petrol 98/(95) RON / RON
We recommend using petrol 98 RON.
Optionally, petrol 95 RON can be used (slight power loss, a slightly increased
fuel consumption).
In an emergency , 91 . 92 or 93 RON petrol can be used (slight loss of power,
slightly increased fuel consumption) »
.
CAUTION
The following instructions must be observed, otherwise there is a risk of dam-
age to the engine and to the exhaust system.■
When petrol with a lower than the prescribed octane is used, only continue
driving at mid-range engine speeds and with minimal strain on the engine. Re-
fuel using petrol of the prescribed octane number as soon as possible.
1)
In Germany also DIN 51626-1 or E10 for unleaded petrol with octane number 91 or 95 or DIN 51626-2 or E5
for unleaded petrol with octane number 95 and 98.
124General Maintenance
WARNINGWhen working in the engine compartment, the following instructions must
be observed - otherwise risk of injury or fire. The engine compartment of
your car is a hazardous area!WARNINGInstructions before beginning work in the engine compartment■Stop the engine and remove the ignition key, on vehicles with the KESSY
system, open the driver's door.■
Firmly apply the handbrake.
■
For vehicles with manual transmission the lever into the neutral position.
For vehicles with automatic transmission , place the selector lever in the P
position.
■
Allow the engine to cool.
■
Never open the bonnet if you can see steam or coolant flowing out of the
engine compartment – risk of scalding! Wait until the steam or coolant has
stopped escaping.
WARNINGInformation for working in the engine compartment■Keep everyone away from the engine compartment.■
Do not touch any hot engine parts – risk of burns!
■
Never touch the radiator fan. The radiator fan may still turn suddenly
about 10 minutes after switching off the ignition!
■
Do not smoke in the vicinity of the engine and avoid the use of open
flames or sparks.
■
Do not leave any items (e.g. cloths or tools) in the engine compartment.
This presents a fire hazard and the risk of engine damage.
■
Read and observe the information and warning instructions on the fluid
containers.
WARNINGInformation for working in the engine compartment with the engine run-
ning■
If it is necessary to work on the engine with the engine running, beware
of rotating engine parts and electrical plants - they can be fatal!
■
Never touch the electric wiring on the ignition system.
■
Avoid short circuits in the electrical system, particularly on the vehicle's
battery.
CAUTIONOnly refill using fluids with the proper specification - risk of damage to the ve-
hicle!
Note
■ Fluids with the proper specifications can be purchased from the ŠKODA Origi-
nal Accessories or from the ŠKODA Genuine Parts ranges.■
We recommend you have the operating fluids replaced by a specialist garage.
Opening and closing the bonnet
Fig. 145
Opening the bonnet
Read and observe
and on page 125 first.
Open flap
›
Ensure that the windscreen wipers are not raised away from the windscreen
- risk of damage to the bonnet.
›
Open the driver's door and pull the unlocking lever below the dashboard in
the direction of arrow
1
» Fig. 145 .
›
Press the release lever in the direction of arrow
2
and the bonnet will be
unlocked.
126General Maintenance
Engine oil
Introduction
This chapter contains information on the following subjects:
Specification
128
Check and refill
129
The engine has been filled ex-factory with a high-grade oil that can be used
throughout the year (except in extreme climate zones).
We recommend that the oil changes be carried out by a ŠKODA Service Part-
ner.
The engine oil should be changed at specified service intervals » page 117.
The engine uses up some oil, depending on driving style and operating condi-
tions (up to 0.5 l / 1 000 km). Consumption may be slightly higher than this dur-
ing the first 5 000 km.
WARNINGThe following instructions must be followed at all times when working on
the engine compartment » page 125.
CAUTION
Do not add any additives to the engine oil - risk of engine damage.
Note
We recommend that you use oils from ŠKODA Original Accessories.
Specification
Read and observe
and on page 128 first.
The specifications (VW standards) stated in the following can be indicated sep-
arately or together with other specifications on the bottle.
Vehicles with variable service intervals
Petrol enginesSpecification1.2 l/66, 81 kW TSIVW 504 001.4 l/92 kW TSIDiesel enginesSpecification1.4 l/66 kW TDI CRVW 507 001.6 l/85 kW TDI CR
Vehicles with fixed service intervals
Petrol enginesSpecification1.2 l/66, 81 kW TSI
VW 502 00
1.4 ltr./92 kW TSI1.6 l./81 kW MPIDiesel enginesSpecification1.4 l/66 kW TDI CRVW 507 001.6 l/85 kW TDI CR
Engine oil VW 505 01 can optionally be used in diesel engines without a DPF.
CAUTION
■
If no prescribed engine oil is available, then max. 0.5 l oil of the following
specifications can be refilled. ■Petrol engines: ACEA A3/ACEA B4 or API SN, (API SM);
■ Diesel engines: ACEA C3 or API CJ-4.128General Maintenance
Checking and refillingFig. 149
Coolant expansion reservoir
Read and observe and on page 129 first.
Check and refill coolant under the following conditions.The vehicle is on a horizontal surface.
The engine is not warm (if the engine is warm the result of the check may
be wrong).
The engine is turned off.
Check the coolant level - the coolant level must lie between the marks
A
and
B
» Fig. 149. If the coolant level is below the mark
B
, top up with coolant.
Refilling
The reservoir must always contain a small amount of coolant »
.
›
Place a cloth over the cap of the coolant expansion tank and unscrew the
cap carefully .
›
Always top up using coolant of the correct specification.
›
Turn the cap until it clicks into place.
The specification for the coolant is shown in the coolant expansion reservoir
» Fig. 149 .
If the specified coolant is not available, then refilling only with distilled or dem-
ineralised water, and get a specialist garage to correct the water-coolant addi-
tive mix as soon as possible.
CAUTION■ If the expansion tank is empty, do not top up with coolant. The system could
aerate - risk of engine damage! Stop driving! Switch off the engine and seek
assistance from a specialist garage.■
Do not fill the coolant above the mark
A
» Fig. 149 . The coolant could, when
heated, be expelled from the cooling system - risk of damage to the engine
parts.
■
If it is not possible to add coolant,
do not continue driving! Switch off the
engine and seek assistance from a specialist garage.
■
A coolant additive which does not correspond to the correct specification can
reduce the anti-corrosion effect of the cooling system - risk of damage to the
cooling system and the engine.
■
If non-distilled (non-demineralised) water has been used to top up, the cool-
ant should be replaced by a specialist garage - risk of engine damage.
■
A loss of coolant indicates leaks in the cooling system - risk of engine dam-
age. Top up with coolant and then seek assistance from a specialist garage.
Note
Too low coolant level is indicated in the instrument cluster by the warning
light and shown by the message » page 35. We still recommend inspecting
the coolant level directly at the reservoir from time to time.
Brake fluid
Fig. 150
Brake fluid reservoir
Check the brake fluid under the following conditions.
The vehicle is on a horizontal surface.
The engine is turned off.
Check brake fluid level - the brake fluid level must lie between the markings
“MIN” and “MAX” » Fig. 150.
130General Maintenance